7 Shifts

JULY 16, 2020

Now that guests are coming back into your restaurant, it means there are more tables to clean, more guests to attend to, and more side work to complete. The problem of restaurant task management is not a new one. In that regard, restaurant task management should be more top-of-mind than perhaps it ever has been.

Communication 113

Communication Scheduling Accounting Training 113

Modern Restaurant Management

SEPTEMBER 13, 2023

Scheduling employees is one of the most time-intensive tasks for restaurant managers. For restaurants, staffing shortages have proven to have adverse effects on the business’s bottom line. The same is possible if a restaurant’s servers are too busy to tend to their tables due to high traffic.

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Scheduling Accounting Communication Server 208

Modern Restaurant Management

FEBRUARY 28, 2023

Today, restaurants’ staggering turnover rates are 70 percent higher than all other sectors. What can restaurant owners and managers do to better engage workers and increase retention in the long run? The current state of employee retention rates can feel dire for restaurant owners, especially after the Covid pandemic.

Communication 197

Communication Scheduling Training Sanitation 197

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. To capture their attention and loyalty, businesses, including restaurants, must prioritise easy access and convenience. Read the first part, here.

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Pricing Catering Training Marketing 215

Modern Restaurant Management

APRIL 1, 2022

It’s a restaurant operator’s worst nightmare. That’s how the McMenamins restaurant and hospitality chain closed out 2021, a banner year for ransomware attacks. Lock down your mobile POS devices so they can only access applications needed for your restaurant. Gain visibility into all traffic leaving the network.

POS Systems 240

POS Systems Server Communication Training 240

7 Shifts

OCTOBER 12, 2022

There's no one-size-fits-all answer when it comes to distributing tips among restaurant staff, but there are a few different methods that are commonly used. This guide will cover some of the most popular methods for restaurant tip payouts, and offer some pros and cons for each so that you can decide what will work best for your establishment.

Server 146

Server Back of House POS Systems Customer Service 146

Service that Sells

JANUARY 30, 2023

Success in the restaurant business isn’t just about doing things right. Check out these common mistakes restaurant managers make, and learn how to avoid them. Mistake #2: Skimping on Training At restaurant training is a process, not an event. Be clear in all your communications, and be sure to listen as much as you speak.

Training 95

Training Communication Server Guest Services 95

7 Shifts

JANUARY 10, 2024

s Union Market District, sits the modern Mexican restaurant Destino. Screenshot taken from Google There aren’t many topics in the restaurant industry as hotly-debated as tipping. Restaurant workers, who rely on tips to supplement their income, are torn on the subject. Twenty minutes east of the White House, in D.C.’s

Server 88

Server Front of House Back of House Communication 88

Modern Restaurant Management

JUNE 29, 2020

One evening, we went to an oceanfront restaurant for dinner. Next door, however, a similar restaurant with the same view had no line at all. No matter how hard COVID-19 is hitting the restaurant industry, some establishments will emerge winners – and this will not happen by accident. The wait was 45 minutes.

Server 221

Server Communication Reservations Training 221

Modern Restaurant Management

DECEMBER 22, 2021

With the new year just around the corner, many restaurants are deciding how they can enhance their operations going forward. Internet of Things, or IoT for short, lets one digital device communicate with multiple devices over an internet connection without human intervention. Tableside Ordering & Payment.

POS Systems 244

POS Systems Maintenance Server Scheduling 244

Modern Restaurant Management

JUNE 1, 2021

The restaurant industry has seen some major shifts lately. Just a few short years ago, customers paid for their meals in cash or credit cards, orders were totaled on analog cash registers, and customers called restaurants to place orders over the landline phone. The digital transformation is leaving no industry untouched.

Server 180

Server Communication Information Accounting 180

Modern Restaurant Management

MARCH 22, 2022

Although the restaurant industry has recovered slightly since the pandemic's peak, many restaurants are still facing overwhelming challenges that keep them from running their operations smoothly. Restaurant owners must develop new ways to work more efficiently and attract more customers. Staff Shortages Due to the Pandemic.

Server 203

Server POS Systems Definition Communication 203

7 Shifts

JANUARY 10, 2024

s Union Market District, sits the modern Mexican restaurant Destino. Screenshot taken from Google There aren’t many topics in the restaurant industry as hotly-debated as tipping. Restaurant workers, who rely on tips to supplement their income, are torn on the subject. Twenty minutes east of the White House, in D.C.’s

Server 78

Server Front of House Back of House Communication 78

Modern Restaurant Management

AUGUST 31, 2021

There’s no doubt the coronavirus pandemic wreaked havoc on the restaurant industry, making the past fifteen months a never-ending uphill battle. In fact, nearly one in six restaurants closed their doors in some capacity last year. Restaurants that fought to hang on were faced with a plethora of challenges. Given that 46.5

Communication 192

Communication Reservations Server Customer Service 192

Modern Restaurant Management

MARCH 13, 2020

What are some ways restaurant owners and operators can be safe and welcome guests while maintaining social distance? As the Coronavirus crisis continues, Modern Restaurant Management (MRM) magazine asked industry insiders what best practices restaurants should have in place for social distancing, as per CDC guidelines.

Server 199

Server Reservations Communication Presentation 199

Service that Sells

SEPTEMBER 11, 2023

We all want to have excellent service in our restaurants, but your standards don’t always align with those of your waitstaff. Outcomes: Do servers have the knowledge to answer questions about the item? Outcomes: Are your servers ready to hand out, or list, the dessert menu? Policy: Suggest an appetizer to each table.

Training 87

Training Server Communication 87

Modern Restaurant Management

OCTOBER 7, 2021

Last year, during the peak of the COVID-19 pandemic, restaurants went through some unwanted but necessary changes. However, in the process of resuming and continuing restaurant operations, operators need to take steps to lower the risk of infection among employees and customers and prevent the spread of COVID-19. Kitchen operations.

Reservations 196

Reservations Kitchen Operations Front of House Back of House 196

Modern Restaurant Management

SEPTEMBER 16, 2021

Because of the COVID-19 pandemic, it was critical to reduce frequent touch points in brick-and-mortar stores, including restaurants, bars and cafes. Another touchless feature many restaurants are adding to their operations is payment methods. This helps build loyalty within your restaurant and keeps people coming back for more.

POS Systems 186

POS Systems Download Accounting Communication 186

EATER

NOVEMBER 1, 2022

As QR codes, app-based service, and robotic servers become more and more common, that makes the job tougher for the humans working alongside them This story was originally published on Civil Eats. In 2021, I worked in a restaurant that promoted itself as the future of dining. Shutterstock. Disrupters and the Silicon Valley Effect.

Server 113

Server Communication Back of House Download 113

Modern Restaurant Management

JULY 20, 2021

The pandemic has devastated the restaurant industry, with profitability and staffing levels down for the vast majority of restaurant operators. As COVID-19 restrictions are lifted and the hospitality industry begins to reemerge, now is the time for restaurants to look at how to turn their pain points into strengths through technology.

Server 197

Server Communication Presentation Training 197

Modern Restaurant Management

JULY 17, 2020

Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. And restaurants are taking more proactive measures to enhance this option. The second trend is curbside ordering and bi-directional communication.

Server 187

Server Communication Magazine 187

7 Shifts

NOVEMBER 16, 2021

There's a lot of confusion surrounding the process, structure, and laws regarding restaurant tip outs. For that to happen, it's necessary to understand the rules of tipping out, choose a structure that works for your staff, and communicate that structure to employees clearly. If not, the restaurant must make up the difference.

Server 78

Server Communication Back of House Scheduling 78

7 Shifts

SEPTEMBER 15, 2021

In the restaurant industry, every bit counts. In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. Your servers' tips get increased from a higher check average.

Server 147

Server Training Information Blog 147

Modern Restaurant Management

JANUARY 8, 2021

As the COVID-19 pandemic continues, and surges in many parts of the country, restaurant owners are continuing to navigate constantly changing guidelines for operating their restaurants. For restaurant owners, the answer lies in the technology. Increase Communication for Everyone. 86 Paper Chits.

Back of House 158

Back of House Server Front of House Communication 158

7 Shifts

MARCH 16, 2020

With new social distancing and self-isolation strategies, it’s clear that COVID-19 will have, and is having, an extreme impact on the restaurant and hospitality industry. Here’s what we know about the COVID-19 situation and what your restaurant can do during this uncertain time. How is COVID-19 impacting restaurants?

Sanitation 147

Sanitation Scheduling Communication Server 147

Modern Restaurant Management

MARCH 11, 2021

What are ways that restaurants can build business safely and reopen their doors as the future emerges — even while COVID cases continue and vaccine distribution is happening? Customers and restaurants are opting for contactless payment – tap cards, phone payments, and QR code-driven billing. Florida is the first U.S.

Server 213

Server Document Communication 213

Modern Restaurant Management

FEBRUARY 10, 2020

But, a restaurant’s brand identity – and visual brand design – is equally important and not to be forgotten. A restaurant’s brand identity is the cumulative effect of what your guests see, taste, smell, feel and hear at your restaurant, online, and in the world at large. Your Website. Your Signage.

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Server Communication Download Definition 222

Modern Restaurant Management

MARCH 1, 2023

Is your restaurant up to speed with the latest best practices for back of house (BOH) management? Those areas of your restaurant that aren’t typically seen by customers but directly impact your business. So, which back of office trends should restaurant ownership and management be concerned with heading into 2023?

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Back of House Front of House Accounting Budgeting 171

7 Shifts

SEPTEMBER 16, 2021

Managing multiple restaurant locations is a good challenge to have. But to be clear, multi-location restaurant management is challenging. Whether you’re managing multiple restaurants right now or are thinking about expanding your current business , this guide has everything you need to run more than one restaurant at once with success.

Document 148

Document Communication POS Systems Training 148

Modern Restaurant Management

JUNE 2, 2021

The reality is that the real next-generation of dining will be about enhancing the restaurants we all visit and love to feel more customized, efficient, and more connected with their guests – in every way. The past year has created many challenges for the restaurant industry. But not in the way you might think.

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Concierge Server Front of House Back of House 197

7 Shifts

AUGUST 19, 2020

The restaurant industry has a reputation for high staff turnover. staff turnover —and while a portion of this statistic is inevitable given the demographic of restaurant employees ( more than a third are students or teenagers whose jobs and circumstances change more frequently), this figure represents a problem that needs to be resolved.

Training 148

Training POS Systems Communication Document 148

Modern Restaurant Management

AUGUST 27, 2020

A group of senior staff members met on Thursday, March 12 to discuss how to set up home delivery of beer, and on March 16, one day after Ohio Governor Mike DeWine ordered the closure of restaurants, we launched this new arm of our business. Stories like ours played out in restaurants across the country over the next few weeks.

Front of House 214

Front of House Communication Server Events 214

7 Shifts

JANUARY 23, 2024

It’s the key to creating a consistent experience every day, week, and month of the year — the essential structure for the restaurant’s operations. Getting it right is critical for sustained success in the restaurant industry. So how might a restaurant fail to comply with local laws related to scheduling?

Scheduling 167

Scheduling Server Communication Information 167

7 Shifts

JUNE 8, 2020

As we serve the restaurant industry, it's important to us that we prioritize candidates with previous industry experience. Not only do we have a dozens of employees with previous restaurant experience, but we also have numerous team members who used 7shifts in their previous roles in restaurants. Rachel: “The people!

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Server Scheduling Communication Front of House 130

Modern Restaurant Management

JUNE 12, 2023

As much as everyone loves a margarita or cool glass of lemonade on a restaurant patio, nature sometimes has other ideas. And with climate change making extreme weather events more likely, restaurants will continue to face a higher risk of supply chain disruptions and physical property damage.

Communication 88

Communication Reservations Information Events 88

Synergy Suite

MARCH 20, 2024

Welcome to the world of front of house (FOH) in the restaurant industry! Whether you’re a seasoned pro or new to the restaurant business, understanding the ins and outs of the front of house operations is key to running a successful establishment. What is FOH (Front of House) in a Restaurant?

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Front of House Back of House Server Customer Service 52

Modern Restaurant Management

MARCH 16, 2021

As restaurant commerce experts, GoTab is helping operators upgrade and improve their POS systems to recast their operations for the post-pandemic era. Most of our customers don’t start out wanting to take on a full restaurant POS upgrade. Legacy restaurant POS systems also offer little in the way of flexibility.

POS Systems 110

POS Systems Server Communication Accounting 110