Hotelogix

JANUARY 31, 2024

Thoughtfully put together by our marketing team, dives deep into the nuances of the guest experience, exploring its definition, journey, and the importance of enhancing it. Clear communication, easy navigation on websites, and responsive customer service can make a significant difference. Arrival: The first impressions are made here.

Guest Services 130

Guest Services Customer Service Demo Book 130

SiteMinder

JULY 12, 2022

What is hotel email marketing and why do you need it? Email marketing is one of the most viable and cost-effective ways for your hotel to reach guests and boost direct bookings. Marketing through multiple channels, both traditional and emerging, can significantly increase costs at your hotel. Table of contents.

Marketing 52

Marketing Blog Book Communication 52

Les Roches

FEBRUARY 13, 2024

Like a talented event planner, they seamle­ssly manage the behind-the­-scenes logistics and how the cruise is presented. Their responsibilities include organizing activities, social events, and announce­ments while coordinating with various departme­nt heads to ensure smooth ope­rations on the cruise ship. Be proactive and persistent.

Travel and Tourism 52

Travel and Tourism Communication Customer Service Events 52

Modern Restaurant Management

AUGUST 3, 2021

Use Facebook, Instagram and/or TikTok to share your unique offerings, daily specials and other events and to interact with customers. You’re probably already running daily or weekly specials—make sure those are widely communicated to your audience by posting them on your social channels.

Special Events 215

Special Events Events Server Information 215

Hotel Owner

JUNE 29, 2023

Costs, plus the hassles created by industrial action will dissuade many from venturing overseas, thus opening up a large and lucrative market on your doorstep, your challenge, as ever, is how to reach it. Tap into this market through either advertising in related media or through their recreation’s association.

Special Events 105

Special Events Marketing Reservations Communication 105

Revenue Hub

SEPTEMBER 5, 2023

Leveraging historical data, market trends, and special events, hotels can predict periods of high and low demand. Training and Communication Effective inventory management requires a well-trained staff that understands the importance of maintaining accurate information.

Pricing 99

Pricing Reservations Training Article 99

eZee Absolute

MAY 7, 2024

Whether it’s updating room rates on the go, analyzing performance metrics in real-time, or collaborating with team members across different locations, cloud-based solutions empower hoteliers to stay agile and responsive in today’s dynamic market. Data Analytics: Data is the new gold in the hospitality industry.

Pricing 52

Pricing Book Marketing Events 52

7 Shifts

NOVEMBER 9, 2022

When done right, email marketing works wonders—you stay top of mind and increase order values. of customers make a monthly purchase based on marketing emails. But what makes email newsletters such an effective marketing strategy for restaurants? Email newsletters are often the first marketing medium to break the news.

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Reservations Blog Marketing Events 78

Les Roches

APRIL 26, 2023

SolStock/ E+ via Getty Images Understanding the difference between clients and customers is crucial for businesses, as it can inform marketing efforts, sales, and service strategies. Developing targeted marketing campaigns : Businesses can develop targeted marketing campaigns for each group based on their characteristics and preferences.

Customer Service 52

Customer Service Definition Communication Events 52

The Restaurant Times

JUNE 26, 2021

Furthermore, it is a great marketing tool that facilitates personalized marketing campaigns and effectively communicates the offers and discounts of your restaurant. . A restaurant CRM software lets you collate the customer data and allows you to come up with customer-centric marketing strategies. . Improves Marketing.

POS Systems 52

POS Systems Special Events Presentation Communication 52

Lithos POS

DECEMBER 19, 2023

It also helps in effective communication in every department to others. His duties include executing marketing strategies, recruitment, and hiring, ensuring food quality, staff training, and maintaining effective communication between the administrative team, kitchen staff, and front-of-house employees.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

InnQuest

SEPTEMBER 13, 2022

In addition, chatbots can be useful for marketing purposes because of the huge amount of data they collect, and they allow hotels to promote special events and promotions directly to customers. It considers factors such as supply and demand, guest loyalty, market conditions, location, and the level of competition.

Housekeeping 130

Housekeeping Book Guest Satisfaction Information 130

Revenue Hub

APRIL 11, 2023

The optimal distribution mix for a hotel depends on the hotel’s target market, location, size, and unique selling points. For example, revenue management systems are about transactions, while a sales CRM is about communication and building relationships. Distribution is complex and will not be uniform for all structures.

Book 78

Book Information Reservations Catering 78

Les Roches

DECEMBER 27, 2023

They need excellent communication and interpersonal skills, should be able to multitask, maintain composure under pressure and demonstrate a high level of professionalism. Some programs also offer hospitality internships , providing valuable hands-on experience alongside the academic classroom studies.

Guest Services 52

Guest Services Definition Customer Service Concierge 52

Les Roches

MARCH 16, 2023

The types of holidays and trips they specialize in: Often, a client that requests the support of a luxury travel advisor is wealthy and will have a considerable budget. They may be looking to book a trip for a honeymoon, wedding, or special event.

Travel and Tourism 52

Travel and Tourism Training Hospitality Management Catering 52

SiteMinder

AUGUST 29, 2023

Hotel operating costs Hotel operating costs encompass a wide array of expenses, from staff salaries, utility bills, and maintenance to marketing, guest amenities, and food & beverage supplies. Reduce your hotel’s marketing costs Paid promotion isn’t always guaranteed to garner more results.

Housekeeping 52

Housekeeping Guest Satisfaction Book Maintenance 52

Modern Restaurant Management

JULY 6, 2023

marketers have witnessed business growth by using personalized messaging. While some customers might be interested, it won't resonate with those who only come in on weekends, making the message irrelevant, or annoying, to them, and therefore “devaluing” all communications from you. Surprisingly, 88 percent of U.S.

Marketing 180

Marketing Information Communication Reservations 180

Les Roches

DECEMBER 30, 2023

Marketing strategies for products and services in hospitality Oscar Wong/Moment via Getty Images In the hospitality industry, distinct strategies have emerged for managing products or services. Astute marketers have pioneered inventive tactics that leverage both to maximize success in this area.

Guest Services 95

Guest Services Concierge Definition Customer Service 95

Lithos POS

SEPTEMBER 27, 2023

So you can use the data for personalized marketing efforts. You can use the customer report for various loyalty programs such as points-based loyalty programs, tiered loyalty programs, punch card loyalty programs, discounts and coupons, online and mobile loyalty programs, special event discounts, and feedback and review programs.

POS Systems 69

POS Systems Accounting Front of House Server 69

7 Shifts

JANUARY 31, 2023

You can also use this idea for other holidays and events that you might have like New Year's Eve or the Fourth of July. If you have these events coming up, it makes sense to offer up something free as well. Before Valentine’s Day, host a single’s night or a speed dating event where people can get to know each other.

Scheduling 78

Scheduling Events Book Special Events 78

SiteMinder

NOVEMBER 30, 2023

This would remain so throughout the booking journey and their stay, whereby they’d require the hotel to maintain a constant level of communication and keep a record of travel preferences. They analyse market trends, competitor prices, and historical data to suggest the best room rates at any given time.

Guest Satisfaction 52

Guest Satisfaction Book Property Management Pricing 52

The Restaurant Times

MARCH 8, 2022

Open communication and cash flow planning are essential for your company’s survival. Items should be reprioritized to ensure that they remain competitive in the new market. Adding new menu items, having monthly special events, and enhancing employee productivity are just a few methods to boost revenue in your restaurant.

Special Events 52

Special Events Scheduling Communication Training 52

Synergy Suite

APRIL 11, 2023

The increased visibility helps you tap into new markets and attract a diverse customer base. Marketing and Promotion Back in the 1990’s Bill Gates stated: “If your business is not on the Internet, then your business will be out of business”. Consider that your website is the home base for your marketing and promotional efforts.

POS Systems 52

POS Systems Reservations Information Definition 52

Modern Restaurant Management

FEBRUARY 10, 2023

Why You Need a Restaurant Website Digital marketing is crucial to restaurant growth because most diners aren’t just looking up information on your website, they’re also examining your menu online. Also consider your market: your average consumer is becoming less inclined to talk to someone ove the phone. Yes, you do.

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Reservations Information Events Catering 196

Modern Restaurant Management

DECEMBER 6, 2019

Use reciprocity effectively to boost your content marketing efforts. The goal of content marketing is to share valuable, relevant, and consistent information used to attract and retain an audience. This type of marketing is naturally reciprocal. The psychology of reciprocity can serve as a powerful marketing tool.

Special Events 179

Special Events Marketing Download Communication 179

Modern Restaurant Management

DECEMBER 21, 2022

Restaurateurs may very well look to expand beyond the typical pop up, food truck, festival or off-premises event to more interesting, intimate venues like social influencer kitchens, dining rooms and gardens. More international brands will continue to enter the US market through delivery-only models.

Pricing 167

Pricing Portion Control Budgeting Marketing 167

Modern Restaurant Management

JUNE 19, 2020

Bloom Intelligence acquired SuperFi, a WiFi marketing company that provides professional email marketing services with advanced segmentation and analytics. a WiFi marketing and analytics platform for digital agencies, in December 2019. Pre-COVID, companies provided food to employees and guests for meetings, events, or as a perk.

Sanitation 145

Sanitation Information Marketing Document 145