Les Roches

DECEMBER 28, 2022

Then a career in communications could be for you. A communications manager is a critical role and plays an important role in promoting an organization, its people, products, and services – both internally and externally — through expertly-designed and executed communications strategies. What is a communications manager?

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Communication Blog Customer Service Marketing 52

Modern Restaurant Management

FEBRUARY 21, 2020

Event management companies must always be on the lookout for ways to promote their events and increase brand recognition within their audience. But how exactly should you use Instagram Stories for your event promotion? Well, let’s explore some approaches that every event company should seriously consider.

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Events Scheduling Communication Presentation 188

Modern Restaurant Management

JANUARY 3, 2024

At the beginning of the year, we like talking about trends. We will discuss how to build customer communication and what aspects to prioritize to make your establishment stand out and thrive. Don’t forget about your colleagues; they likely don’t have time for morning coffee either. How can you achieve this?

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Events Communication Information Presentation 208

Les Roches

JANUARY 23, 2024

Ever thought about an exciting career in eve­nt project management? As an event manager, your role is to design e­xceptional experie­nces by turning concepts into tangible realitie­s. Events you could work on include fundraisers, product launches, seminars, and private parties. What is event project management?

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Events Budgeting Communication Scheduling 52

7 Shifts

JULY 16, 2020

But the question remains— with a staff that changes size and personnel by the shift, what is the best way to set, communicate, and enforce restaurant task management to your staff? Restaurant task management is the organization, delegation, and communication of necessary tasks in your restaurant.

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Communication Scheduling Accounting Training 113

Revenue Hub

MARCH 20, 2024

It goes beyond categorizing guests; it’s about grasping their unique preferences and behaviors. When crafting proposals, appealing to the client and event planner is key. By segmenting the market, hotels can tailor offerings and communication strategies to meet distinct needs and preferences.

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Marketing Events Book Document 103

Les Roches

MAY 9, 2023

With job growth for meeting and event planners expected to grow at a rate of 18% between 2021 and 2033 , now is the perfect time to consider starting a career in corporate events management. What is corporate events management? Why is corporate events management important? What are the different types of corporate events?

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Events Event Coordination Budgeting Hospitality Management 52

SiteMinder

NOVEMBER 22, 2023

What are hotel events? Hotel events transform hotels into hubs of activity and excitement. These events range from elegant corporate conferences to vibrant weddings, each offering a unique atmosphere and a multitude of opportunities. Events are a never-ending marketing opportunity and a major source of tourism.

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Les Roches

JANUARY 12, 2024

In event management, technology has evolved from an optional addition to an indispensable element. The quest for unique experiences among event attendees requires seamless solutions capable of accommodating diverse preferences, ensuring rapid responses, and digitizing customer experiences.

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Events Information Hospitality Management Communication 52

Hotel Business

APRIL 6, 2023

Hyatt Hotels Corporation has unveiled Together by Hyatt’s new Event Experience Guides for meeting and event planners. Planners will now have an interactive online platform with resources such as menus, sustainability practices, well-being experience options, event spaces, guestroom type details and more. Thoughtfully Sourced.

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Events Information Communication Service Management 59

Les Roches

MARCH 22, 2023

The events industry is a dynamic and exhilarating field that offers various opportunities for career growth. One of those fulfilling and exciting career paths is event planning, which offers a wide range of opportunities for creativity and problem-solving. What is event planning? But it has its challenges too.

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Events Budgeting Vendor Management Communication 52

Les Roches

JULY 21, 2023

If you are considering starting a career in hospitality management , you might have looked at event planning as a possible career goal. Event planning is an exciting field and can be very rewarding for the right person. Read on to find out more about how to start your career in hospitality and events.

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Events Communication Catering Workshop 52

Les Roches

OCTOBER 30, 2023

If you’re looking for a career path in the hospitality industry that’s full of challenges and variety, you may have considered event marketing. The event industry is a growing and dynamic field, so it can be a highly rewarding option when looking at hospitality careers.

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Events Marketing Communication Definition 52

Modern Restaurant Management

JUNE 12, 2023

It’s about what your restaurant stands for, its values, and its broader societal goals. The Role of Social Responsibility Social responsibility is about your restaurant’s obligations to society. It involves taking actions that benefit the community and the environment. Share your progress and even your challenges.

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Communication Accounting Events Marketing 167

Revenue Hub

MAY 11, 2023

However, it wasn’t just trips that were canceled ad nauseam over the course of the pandemic – it was also groups and events. Now, in the wake of the pandemic, we are not only seeing “revenge travel”; we are witnessing revenge events. Finally, the appetite for in-person events is, once again, omnipresent – if not insatiable.

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Events Pricing Catering Book 89

Hospitality Magazine

MAY 15, 2024

The Master Sommelier speaks to Hospitality about answering the call of a community that had long been waiting for something different. I’m selling wine and providing a good service to the community, but my focus is on looking at this with a hospitality lens where you engage with the customer and look after them,” he says.

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Modern Restaurant Management

SEPTEMBER 13, 2023

They often have to rely on historical data to forecast customer demand, and typically can’t take into account the impact of weather and other local events on demand. Scheduling employees is one of the most time-intensive tasks for restaurant managers.

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7 Shifts

AUGUST 26, 2019

Beyond brewing, Shawn & Ed also host private events in their historic building—leaving them with more scheduling complexity than most other brewing companies. When looking for a scheduling solution, the brewery team also needed a way to streamline communication and staff requests to keep everyone in the loop and schedules up-to-date.

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Scheduling Events Communication Information 84

Smart Brief Hospitality

MARCH 10, 2024

Because of this, hospitality companies quickly rallied to add mobile check-in and room keys, guest communications via text messaging, AI-powered concierge services, specialized and automated cleaning, and more. Part of the automation is the capability to capitalize on big data to note trends and communicate with customers.

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InnQuest

MARCH 1, 2023

This is where robust strategies to enhance guest communication come in handy. Guest communications have seen a significant transformation recently. Due to the pandemic, businesses increased the number of communication channels/platforms, adding an average of 3.5 What is guest communication in the hotel industry?

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Communication Reservations Book Information 219

7 Shifts

JULY 22, 2022

With 7shift’s mobile-exclusive Find Who’s Available feature , you can stop stressing about your employees calling in sick or no-shows for their shift. Outdoor dining, bar, and event spaces that open in the summer come with an added scheduling challenge. Special Events. Event management. Communications.

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Scheduling Document Special Events Communication 156

Serviced Apartments

NOVEMBER 14, 2022

When my colleague George Sell attended the in-person event in 2019, sustainability had dominated the agenda. At our own event hosted at the House of Lords , we discussed how the rising cost of debt and limited stock are compounding deals, and this message has been echoed at other events too.

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Events Front of House Back of House Book 52

Revenue Hub

OCTOBER 16, 2023

Tailored services Customized or tailored services include spa treatments, activities, events, dining options, room service, and other things that cater to each guest’s unique needs and preferences. Mention them in your pre-arrival communication , which should – you guessed it – also be personalized.

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Communication Catering Article Events 102

Hotel Owner

NOVEMBER 2, 2022

Communication is key. With the fast-moving nature of events, it is critical to maintain a stream of clear communication with all relevant team members and the client in order to avoid stressful situations. . When this happens, I try to refocus on the positives and remember what it is that I love about my job.

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Events Communication Scheduling Information 52

Service that Sells

JANUARY 30, 2023

Success in the restaurant business isn’t just about doing things right. It’s also about avoiding mistakes that, over time, mushroom into issues that can literally shut your doors. Mistake #2: Skimping on Training At restaurant training is a process, not an event. Your staff is your most important resource.

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Modern Restaurant Management

APRIL 4, 2023

According to a recent study conducted by Legion Technologies, 87 percent of managers reported they were stressed or more stressed about staffing than they were last year, with staff shortages being a top concern. The latest WFM technology innovations also include modern compliance and communication tools.

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Scheduling Communication Events Accounting 167

Modern Restaurant Management

OCTOBER 13, 2023

Understand the Shifting Employment Landscape Employee priorities have evolved significantly over the years, catalyzed by events like the COVID-19 pandemic, which reshaped the dynamics between employers and employees. Organizing team-building events can foster a sense of camaraderie and belonging among employees.

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Modern Restaurant Management

MAY 24, 2022

Organize company events. Organize events like happy hour outings to celebrate work anniversaries, birthdays and other important milestones. Communicate. It’s important that front-of-house and back-of-house staff members have clear lines of communication with you and with each other.

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Front of House Scheduling Back of House Communication 208

7 Shifts

JANUARY 23, 2024

Employees don’t have to worry about getting sent home due to an overscheduled slow shift or getting called in on short notice because of a planning failure. Also, keep an eye out for things that could affect restaurant traffic, like sporting events, weather, or tourism-related factors. If you do, now is the time to have it checked.

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Scheduling Server Communication Information 167

7 Shifts

FEBRUARY 21, 2023

They care about being good at their job and it shows. Post about them on social media. Salt & Straw in Portland made “Saltie Salutes” part of their internal communication so employees can send each other recognition for jobs well done. Recognize top performers You probably have one employee that you can’t live without.

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Communication Events Front of House Back of House 152

Modern Restaurant Management

OCTOBER 30, 2023

Engage with local schools or try hosting teen-friendly events. Events, promotions, and unique experiences for employees can increase your appeal. Speaking to teens and parents, I would encourage them to shop around and check out the vibe at potential employers to find a place the teen can be excited about.

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Modern Restaurant Management

DECEMBER 4, 2023

By offering much-needed transparency in the form of accurate wait time expectations and real-time updates straight to user devices, your restaurant can: Reduce Patron Anxiety Perhaps most importantly, sharing regularly updated information about expected wait time reduces anxiety among those waiting and subsequently empowers customers.

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Communication Information Customer Service Reservations 202

SiteMinder

OCTOBER 19, 2022

They are welcoming slick paid media campaigns and communication pre and post-stay, which is making the online marketplace even more competitive, right up until the point of check-in. – They are happier being communicated with post-stay. Thanks for a great event everyone. more than other travellers.

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Book Communication Definition Customer Service 98

Modern Restaurant Management

MARCH 31, 2023

How much information do you have about the foods your company handles in the course of business? According to the Final Rule, companies that manufacture, pack, process, or hold FTL foods are required to maintain specific information (key data elements or KDEs) for certain critical tracking events (CTEs) in the food’s supply chain.

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Information Communication Events 180

SiteMinder

OCTOBER 11, 2022

Video marketing for hotels and the wider hospitality industry can range from content about your hotel, to exclusive leisure facilities and event promos. Video creation is a little more than just a pretty collage of images with a backing track and it’s not just about trying to sell content to consumers. Table of contents.

Marketing 52

Marketing Travel and Tourism Book Information 52

Les Roches

FEBRUARY 13, 2024

Like a talented event planner, they seamle­ssly manage the behind-the­-scenes logistics and how the cruise is presented. Their responsibilities include organizing activities, social events, and announce­ments while coordinating with various departme­nt heads to ensure smooth ope­rations on the cruise ship. Be proactive and persistent.

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Travel and Tourism Communication Customer Service Events 52

InnQuest

OCTOBER 25, 2023

This blog talks about the critical role of chatbots in hotel industry, highlighting the benefits of their implementation and outlining the essential features to consider when selecting a chatbot provider. Reduced Operational Costs: Automation in the hospitality industry is a significant advantage brought about by hotel chatbots.

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