Les Roches

DECEMBER 30, 2023

The term ‘guest’ conveys a sense of hospitality, emphasizing the warm and personal approach adopted when catering to their needs Customer service is a broader concept that applies when someone purchases goods or services from a business. Astute marketers have pioneered inventive tactics that leverage both to maximize success in this area.

Guest Services 95

Guest Services Concierge Definition Customer Service 95

Revenue Hub

OCTOBER 28, 2022

A Global Business Travel Association (GBTA) report estimated a full recovery of global business travel by 2026 – a result of many factors such as the Russian-Ukraine conflict causing inflation, high energy prices, labor shortages, supply chain, and frequent lockdowns in the world’s largest nation, China.

Reservations 73

Reservations Book Catering Special Events 73

Les Roches

JULY 11, 2023

We’ll also discuss what steps you can take to improve your knowledge of customer service and how to tailor marketing to the consumer or customer you want to engage. Similarly, someone attending a party and eating the catered food is a consumer, even if they did not pay for or select the catering package.

Special Events 40

Special Events Customer Service Marketing Hospitality Management 40

Revenue Hub

AUGUST 22, 2023

Filling up as many rooms as possible with the most optimized pricing for each room has always been the main focus of the traditional hotelier. Retailers have been using a technique called market basket analysis for many years to increase sales and capture more revenue by better understanding customer purchasing patterns.

Special Events 71

Special Events Book Information Reservations 71

Revenue Hub

OCTOBER 28, 2022

Filling up as many rooms as possible with the most optimized pricing for each room has always been the main focus of the traditional hotelier. Retailers have been using a technique called market basket analysis for many years to increase sales and capture more revenue by better understanding customer purchasing patterns.

Special Events 75

Special Events Book Information Reservations 75

7 Shifts

NOVEMBER 9, 2022

When done right, email marketing works wonders—you stay top of mind and increase order values. of customers make a monthly purchase based on marketing emails. But what makes email newsletters such an effective marketing strategy for restaurants? Email newsletters are often the first marketing medium to break the news.

Reservations 78

Reservations Blog Marketing Events 78

Modern Restaurant Management

JANUARY 26, 2022

Holidays provide restaurants with the opportunity to capitalize on the special moment by offering specials, events, and so much more exclusive to the holiday. To determine this number, look at how much your average customer would spend and increase the price. Create a Prix Fixe Menu.

Events 225

Events Special Events Definition Catering 225

Modern Restaurant Management

JUNE 3, 2021

It’s the next evolution of personalization, speed and convenience layered with a unique brand experience that will best position restaurants to win market share.” percent) consumers say they would be encouraged to visit by special offers on drinks, and more than a quarter would be attracted by drink offers (32.7

Download 189

Download Travel and Tourism Sanitation Events 189

Modern Restaurant Management

DECEMBER 21, 2022

Bar and restaurant managers will aggressively target this revenue stream with dedicated group sales and catering managers, online ordering, and seasonal offerings such as holiday dinners, beer and wine tastings, and team building programming. More international brands will continue to enter the US market through delivery-only models.

Pricing 167

Pricing Portion Control Budgeting Marketing 167

7 Shifts

JANUARY 31, 2023

This makes the day the perfect occasion for restaurants to offer special menus or wine pairings and to celebrate romance with their customers. Restaurants can make Valentine’s Day a profitable holiday by offering special menus and promotions that cater to couples celebrating a first date or an anniversary.

Scheduling 78

Scheduling Events Book Special Events 78

7 Shifts

MARCH 30, 2022

Answer: restaurant advertising and marketing. Whether you feel like you've tried every advertising tactic in the book, or 2022 is the first time your restaurant has had a dedicated marketing budget, you can implement our restaurant advertising ideas to attract new customers and turn one-time visitors into loyal customers.

Marketing 148

Marketing Special Events Accounting Events 148