Revenue Hub

JUNE 5, 2023

A recent study published by GuestRadar indicates that your potential guests share these same sentiments. Subscribe to our weekly newsletter and stay up to date Many resort marketing teams unknowingly fail to align their communication materials to the actual expectations and preferences of their guests.

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Marketing Guest Satisfaction Communication Book 74

STAAH

MAY 24, 2023

Market insights can provide a comprehensive understanding of market trends, guest preferences and industry dynamics. STAAH MAX users can analyze market insights and make informed decisions. Booking.com has introduced a feature that provides Market Insights into what bookers are searching for in your region.

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Marketing Guest Satisfaction Information Pricing 81

InnQuest

OCTOBER 17, 2023

By emphasizing privacy and intimacy in both physical spaces and experiences, hotels can cater to the desires of romantic travelers seeking a retreat from the world where they can create cherished memories together. The Eco-Conscious Travelers This is certainly a unique hotel guest profile.

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Guest Satisfaction Catering Concierge Property Management 130

InnQuest

MARCH 2, 2023

In this blog post, we will be discussing six essential steps to successful hotel management: Successfully manage their properties Increase revenue Provide a positive experience for guests Understand Your Customers The first step to successful hotel management is understanding your customers.

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Customer Service Training Guest Satisfaction Property Management 224

Hotelogix

DECEMBER 7, 2023

OTAs are now a great marketing resource for hotel owners, allowing them to reach a wider audience and optimize revenue. Of course, the kind of guest reviews/feedback you receive entirely depends on your guest service quality.  This gives them a better idea of what fits their requirement and budget best.

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Book Budgeting Catering Strategic Planning 269

Revenue Hub

APRIL 19, 2024

This information includes personal details, preferences, booking history, and communication logs, enabling you to deliver personalized experiences, increase guest satisfaction, and drive loyalty. It helps you understand and connect with your clients and optimize your hotel sales and catering growth.

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Guest Satisfaction Catering Information Document 94

Revenue Hub

APRIL 23, 2024

By segmenting guests accordingly, properties can increase revenue and enhance guest satisfaction. This shift towards personalized experiences can lead to tangible outcomes such as improved guest loyalty, increased revenue streams, and enhanced operational efficiency.

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Guest Satisfaction Article Information Budgeting 80

InnQuest

JULY 17, 2023

In this blog post, we will explore actionable hotel marketing tips that will help you attract more guests during the summer season, maximize occupancy rates and enhance overall profitability. Let’s get started – Add a Refreshing Touch to Your Marketing Efforts: In the world of hotel marketing, capturing attention is crucial.

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STAAH

MAY 14, 2024

By tapping into the growing demand for experiential dining , hotels can enhance guest satisfaction and drive additional F&B revenue. Offer pet services In an era where pets are increasingly considered as family members, catering to furry companions can be a lucrative niche.

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Travel and Tourism Catering Workshop Guest Satisfaction 92

SiteMinder

FEBRUARY 14, 2024

Keeping up with new trends in tourism is crucial for hotel owners to stay competitive and meet the evolving expectations of guests. Furthermore, catering to trends in experiential travel by offering immersive local experiences or themed stays can lead to higher guest satisfaction and stronger emotional connections with the brand.

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Travel and Tourism Marketing Catering Book 59

SiteMinder

NOVEMBER 13, 2023

This partnership marks a significant milestone for CLLIX, enhancing its ability to cater to corporate clients, consortia, and Travel Management Companies. By leveraging SiteMinder’s advanced technology and extensive distribution network, CLLIX aims to empower its sales teams and streamline their focus on key market segments.

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Guest Satisfaction Catering Book Reservations 105

Revenue Hub

JUNE 15, 2023

The hospitality industry is fiercely competitive, and as a hotel marketer, you need to consistently keep an eye out for new and innovative ways to stand out from the crowd. NB: This is an article from iVvy From social media campaigns to loyalty programs, hotel marketing can take many different forms. Feeling Inspired?

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Marketing Book Guest Satisfaction Article 82

Revenue Hub

JUNE 27, 2023

The properties that have meaningfully increased their direct booking rates, overall loyalty and guest satisfaction have done so by fully committing to a data-driven approach that forges memorable moments across every interaction point along each guest’s journey. This is the difference between being well run and well loved.

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Marketing Book Travel and Tourism Communication 85

Hotel Owner

MARCH 20, 2024

Ibis Styles Gatwick, close to Gatwick Airport, has undergone a full refurbishment and will now provide 182-rooms and a 130-cover restaurant, catering for hotel guests and the local community. For our guests who are heading to the airport, I like to think that their journey, be it for holiday or business, starts with us.”

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Guest Satisfaction Catering Marketing 52

Hotel Owner

APRIL 10, 2024

His previous successful tenure at Maryculter House in Aberdeen demonstrates his capability in employee engagement, guest satisfaction, and revenue growth. Additionally, The Shorehouse, featuring 13 self-catering apartments, is available for separate purchase. for the freehold interest.

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Guest Satisfaction Catering Presentation Pricing 52

Hotel Business

MARCH 13, 2024

By Jared Lerner In the competitive landscape of the hospitality industry, hotels are constantly seeking innovative ways to optimize their operations, increase revenue and enhance guest satisfaction. By offering rooms for shorter pockets of time, hotels can capitalize on periods of low occupancy and maximize their revenue potential.

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Guest Satisfaction Catering Budgeting Scheduling 69

Modern Restaurant Management

JANUARY 10, 2024

The hospitality industry, a vibrant tapestry woven from warm smiles and impeccable service, faces persistent challenges amid small signs of labor market improvement. These advancements extend beyond predictive measures, seamlessly catering to customer needs in a manner that creates memorable and personalized experiences.

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Guest Satisfaction Communication Server Catering 188

eZee Absolute

MARCH 19, 2024

So, let’s explore more about the innovative concept of micro-stay and discover how it offers an unconventional solution that caters to modern travellers’ needs and opens up exciting new possibilities for hoteliers as well. They prioritize flexibility and convenience, seeking options that fit their dynamic schedules.

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Catering Book Marketing Guest Satisfaction 52

Revenue Hub

MAY 14, 2024

Delving into guest data and market research provides invaluable insights into your guests’ preferences, behaviours, and needs. Tailoring marketing efforts and booking experience to address these insights can significantly boost your direct bookings.

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Book Guest Satisfaction Reservations Communication 80

Hotel Owner

MAY 24, 2024

Guests can enjoy various water activities from Looe harbour, and the property offers ample parking. Available for booking from June 2024, Trelawne enhances Cornish Collection’s portfolio of self-catering holiday accommodations in Looe.

Guest Satisfaction 52

Guest Satisfaction Catering Book Marketing 52

Revenue Hub

JANUARY 11, 2024

Data-Driven Marketing Campaigns In the quest for optimal resource allocation and marketing ROI, hotels are turning to data. By tracking and analysing customer journeys through cookies, hotels gain insights into guest behaviour, engagement, and other valuable metrics.

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Guest Satisfaction Pricing Guest Retention Catering 78

Revenue Hub

DECEMBER 1, 2023

Are outdated technologies preventing your hotel from meeting guest expectations and maximizing profitability? In the hotel industry, profitability is increasingly influenced by a variety of market changes, including the introduction of new technologies, shifting consumer preferences, and fluctuating operational costs.

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Pricing Guest Satisfaction Presentation Article 88

STAAH

MARCH 19, 2024

Direct bookings boost profits by cutting commission fees and allow hotels to build better guest relationships. They enable personalized experiences, data collection, and targeted marketing efforts. Payment Method: Select a booking engine that integrates various payment methods to cater to diverse guest preferences.

Book 85

Book Guest Satisfaction Pricing Marketing 85

SiteMinder

MAY 8, 2024

These apps integrate functionalities like online booking, check-in/out processes, room service management, and guest feedback into one accessible platform. In today’s competitive market, leveraging such apps can significantly improve the quality of service and operational success of your hotel. Improved word-of-mouth marketing.

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Guest Satisfaction Book Demo Reservations 52

Revenue Hub

JULY 27, 2023

Subscribe to our weekly newsletter and stay up to date Each approach has unique advantages and challenges, and their applications can significantly impact a hotel’s bottom line, guest satisfaction, and competitive standing. In this approach, hotel rooms are viewed and sold as commodities, regardless of who the guest is.

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Pricing Guest Satisfaction Article Blog 84

Hotel Owner

MARCH 20, 2024

The hotel, located close to Gatwick Airport, will offer 182 rooms and a 130-cover restaurant catering to both hotel guests and the local community.

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Guest Satisfaction Catering Marketing 52

Hotel Owner

FEBRUARY 20, 2024

Catering to diverse guest preferences Technology excels in catering to diverse guest preferences, especially in multilingual settings. Simplifying processes such as room service ordering, and offering the ability to do so in multiple languages, not only improves efficiency but also enhances guest satisfaction.

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Catering Front of House Guest Satisfaction Budgeting 52

Hotelogix

FEBRUARY 13, 2024

Operating a large independent hotel with 200+ rooms, 4-5 in-house restaurants, a couple of gyms, spas, and gift shops is multifaceted, where precision, efficiency, and guest satisfaction are paramount. In this context, attracting the right mix of guests becomes more challenging. They need value for what they pay.

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Housekeeping Regulatory Compliance Guest Satisfaction Maintenance 148

Hotel Business

JULY 7, 2023

“With the addition of Home2 Suites to our portfolio, we are deepening our footprint in the Fayetteville market,” said Andrew Carey, CEO, NHG. “This property allows us to offer guests a diverse range of high-quality accommodations.

Guest Satisfaction 52

Guest Satisfaction Catering Marketing 52

InnQuest

JUNE 8, 2023

According to reports , Marriott International deployed “ChatBotlr” across their hotels, resulting in a significant increase in guest satisfaction and a reduction in phone calls. weather, events) and market trends to predict future booking demands. weather, events) and market trends to predict future booking demands.

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Maintenance Guest Satisfaction Pricing Marketing 135

Revenue Hub

JANUARY 9, 2024

Today, we navigate a landscape marked by changing guest expectations, technological advancements, and a competitive market that demands agility and foresight. By understanding and anticipating guest needs, we can offer services that truly resonate with them.

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SiteMinder

OCTOBER 10, 2023

This data-driven approach enables you to make informed pricing decisions , ensuring you remain competitive in the market while maximising revenue. Pricing is a foundational factor that plays a pivotal role in attracting guests and ensuring the financial viability of your establishment.

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Pricing Guest Satisfaction Information Catering 59

Hotel Business

JUNE 15, 2023

The hotel originally opened in 2017 and immediately became the market leader in RevPAR and guest satisfaction, according to the company. The hotel’s owners tapped HE’s development services program to govern the renovation.

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Guest Satisfaction Catering Marketing 52

SiteMinder

OCTOBER 10, 2023

Hoteliers utilise discount pricing to fill rooms during slow seasons, entice loyal customers, or to stay competitive when market conditions change. By understanding and employing discount pricing strategically, hotels can maximise revenue, improve guest satisfaction, and enhance their overall brand image.

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Pricing Guest Satisfaction Book Events 59

Revenue Hub

DECEMBER 11, 2023

It is necessary to shift towards guest-centric strategies catering to guests’ nuanced needs and preferences.

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Guest Satisfaction Article Blog Catering 90

SiteMinder

NOVEMBER 21, 2023

Innroad is a cloud-based hotel management solution tailored to cater to a diverse range of property types, from hotels and resorts to inns, BnB’s, vacation rentals, and campgrounds. SiteMinder offers unparalleled OTA distribution, ensuring that hotels have the best coverage and reliability in the market.

Guest Satisfaction 59

Guest Satisfaction Catering Book Pricing 59

Hotelogix

OCTOBER 18, 2023

It enhances guest satisfaction, optimizes operational efficiency, and drives revenue growth for your hotel business.  Streamlines Your Booking Process A hotel reservation system automates and simplifies the booking process for guests. This streamlined process enhances guest satisfaction and encourages more bookings.

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Reservations Book Information Guest Satisfaction 100