Revenue Hub

JANUARY 11, 2024

Data-Driven Marketing Campaigns In the quest for optimal resource allocation and marketing ROI, hotels are turning to data. By tracking and analysing customer journeys through cookies, hotels gain insights into guest behaviour, engagement, and other valuable metrics.

Guest Satisfaction 83

Guest Satisfaction Pricing Guest Retention Catering 83

SiteMinder

FEBRUARY 29, 2024

These courses cover a broad spectrum of topics, from operational efficiency and financial management to guest relations and sustainability practices. Participants learn how to improve hotel performance, enhance guest satisfaction, and increase profitability through effective management strategies.

Training 52

Training Customer Service Communication Guest Satisfaction 52

Revenue Hub

MAY 18, 2023

Cost control challenges can vary from hotel to hotel, depending on the market segment, location, and star classification, but most hotels face similar issues. The reliance remains heavily on manual processes, outdated systems, and disjointed software solutions, which can lead to inefficiencies, errors, and poor guest experiences.

Front Desk Operations 82

Front Desk Operations Cost Reduction Book Training 82