SiteMinder

FEBRUARY 29, 2024

To enhance cross-departmental communication, ensuring a seamless guest experience. To familiarise staff with the operational aspects of the hospitality industry, including front desk operations, housekeeping standards, and food and beverage management.

Training 52

Training Customer Service Communication Guest Satisfaction 52

Les Roches

AUGUST 10, 2023

Some of the common back-of-house positions you may find include: Food and beverage manager Chef Sous chef Line cook Pastry chef Purchasing manager Housekeeping staff Facilities manager Maintenance technician Sales and marketing Finance and revenue management What skills are required for back-of-house roles?

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

Revenue Hub

MAY 18, 2023

Cost control challenges can vary from hotel to hotel, depending on the market segment, location, and star classification, but most hotels face similar issues. The reliance remains heavily on manual processes, outdated systems, and disjointed software solutions, which can lead to inefficiencies, errors, and poor guest experiences.

Front Desk Operations 82

Front Desk Operations Cost Reduction Book Training 82