SiteMinder

FEBRUARY 29, 2024

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. Customer service in F&B : Skills for engaging with guests, taking orders accurately, and managing dining experiences.

Training 52

Training Customer Service Communication Guest Satisfaction 52

SiteMinder

FEBRUARY 14, 2024

Guest experience and satisfaction Trends like mobile check-in/check-out, in-room technology, and AI-driven customer service can significantly elevate the guest experience, making it more convenient, personalised, and engaging.

Travel and Tourism 59

Travel and Tourism Marketing Catering Book 59

Modern Restaurant Management

DECEMBER 3, 2020

Wescott’s career with Fuzzy’s Taco Shop began in January of 2018 as the Executive Vice President of Finance, where her responsibilities included strategic planning, finance, technology, and marketing. "ezCater's platform provides effortless online ordering and exceptional customer service."

Catering 131

Catering Marketing Multi-Unit Operations Events 131

Les Roches

JANUARY 11, 2024

The focus is on ide­ntifying and capitalizing on new growth opportunities within the curre­nt customer base as well as attracting ne­w customers. Key areas of improve­ment include sales, marke­ting, customer service and product offe­rings, with the ultimate goal of maximizing revenues in all possible areas.

Definition 52

Definition Pricing Training Marketing 52

Synergy Suite

JANUARY 12, 2024

Restaurants that utilize data for market positioning and strategic planning can better understand their competitive landscape, identify unique selling points, and target underserved market segments. Competitive Advantage In today’s data-driven world, leveraging analytics can provide a significant competitive edge.

POS Systems 52

POS Systems Information Pricing Accounting 52

Modern Restaurant Management

JANUARY 17, 2020

" Benihana Plans Franchise Expansion. announced a strategic plan to support the continued expansion of its business. The plan is centered around four key initiatives, which include: New restaurant development in the U.S.; Benihana National Corp. Select U.S. acquisitions; U.S. franchise development; and.

Multi-Unit Operations 107

Multi-Unit Operations Marketing Customer Service Strategic Planning 107

Xotels

NOVEMBER 23, 2023

With over 500,000 establishments worldwide, catering to a diverse range of tastes and preferences, the industry continues to evolve. Participate in strategic planning, marketing, and goals program, and regularly update the General Manager on operational achievements and key issues. Read our article about Top Hotel Trends.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40