Les Roches

MARCH 6, 2024

This could include factors such as product features, quality, pricing, customer service, brand values or innovation. By clearly articulating its points of differentiation, a brand can stand out in a crowded market, capture consumer attention and build a loyal customer base.

Marketing 52

Marketing Communication Brand Management Information 52

Les Roches

DECEMBER 28, 2022

Digital transformation can streamline customer services and interactions, ultimately reducing financial waste and allowing you to achieve more; for example, secure more bookings or sell more products. It has applications in cloud processing, boosting operational efficiency and customer service. Increasing profits.

Book 52

Book Customer Service Information Concierge 52

Les Roches

DECEMBER 28, 2023

Hotel management skillset andresr/E+ via Getty Images The hotel industry values individuals who are knowledgeable and also possess particular key competencies and capabilities, such as: Effective communication: imperative for both guest and team handling, efficient communication is instrumental in managing operations smoothly Customer service oriented: (..)

Housekeeping 52

Housekeeping Training Hospitality Management Accounting 52

SiteMinder

FEBRUARY 14, 2024

Guest experience and satisfaction Trends like mobile check-in/check-out, in-room technology, and AI-driven customer service can significantly elevate the guest experience, making it more convenient, personalised, and engaging.

Travel and Tourism 59

Travel and Tourism Marketing Catering Book 59

Les Roches

JANUARY 25, 2024

Insights gathered from indirect competition such as vacation rental homes can also offer understanding in other areas to inform strategic planning. Peripheral services Apart from their core operations, hotels now offer peripheral services such as spa treatments or conference venue hire.

Competitive Analysis 52

Competitive Analysis Information Pricing Marketing 52

Les Roches

JANUARY 11, 2024

The focus is on ide­ntifying and capitalizing on new growth opportunities within the curre­nt customer base as well as attracting ne­w customers. Key areas of improve­ment include sales, marke­ting, customer service and product offe­rings, with the ultimate goal of maximizing revenues in all possible areas.

Definition 52

Definition Pricing Training Marketing 52

SiteMinder

OCTOBER 11, 2022

An effective report through your PMS can allow for better strategic planning, and depending on the PMS software, you may be able to generate audit reports, housekeeping reports and so on. What level of customer service will you receive from the company? Hotel property management system integration.

Housekeeping 52

Housekeeping Property Management Book Reservations 52

Les Roches

OCTOBER 23, 2023

They also research strategies and analyze the success of previous sales and marketing programs to make new strategic plans. It imparts a well-rounded understanding of customer service, industry intricacies, and vital interpersonal skills – all of which form the bedrock of successful sales endeavors.

Marketing 52

Marketing Strategic Planning Travel and Tourism Guest Satisfaction 52

Modern Restaurant Management

DECEMBER 3, 2020

Wescott’s career with Fuzzy’s Taco Shop began in January of 2018 as the Executive Vice President of Finance, where her responsibilities included strategic planning, finance, technology, and marketing. "ezCater's platform provides effortless online ordering and exceptional customer service."

Catering 166

Catering Marketing Multi-Unit Operations Events 166

Modern Restaurant Management

JANUARY 17, 2020

" Benihana Plans Franchise Expansion. announced a strategic plan to support the continued expansion of its business. The plan is centered around four key initiatives, which include: New restaurant development in the U.S.; Benihana National Corp. Select U.S. acquisitions; U.S. franchise development; and.

Multi-Unit Operations 136

Multi-Unit Operations Marketing Customer Service Strategic Planning 136

Synergy Suite

JANUARY 12, 2024

Restaurants that utilize data for market positioning and strategic planning can better understand their competitive landscape, identify unique selling points, and target underserved market segments. Competitive Advantage In today’s data-driven world, leveraging analytics can provide a significant competitive edge.

POS Systems 52

POS Systems Information Pricing Accounting 52

Xotels

NOVEMBER 23, 2023

Trends in our Industry We see 3 most important trends in the coming years to stay on top of: Need for Higher Level Customer Service Consumer Trends New Concept Trends Curious to hear our in-depth thoughts about these trends? Hotels become more than stays; they’re immersive stories, blending comfort, tech, and warm hospitality.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

Trends in our Industry We see 3 most important trends in the coming years to stay on top of: Need for Higher Level Customer Service Consumer Trends New Concept Trends Curious to hear our in-depth thoughts about these trends? Hotels become more than stays; they’re immersive stories, blending comfort, tech, and warm hospitality.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Modern Restaurant Management

OCTOBER 8, 2020

Staff are able to shift to front of the house roles where needs have increased for customer service-oriented activities like heavier and regular cleaning regimes, delivery and takeout order fulfillment, and outdoor ordering and hosting.

Marketing 155

Marketing Information Scheduling Download 155