Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. Customers are going to be hesitant to dine indoors. Basant Baruah, Senior Content Marketer, Beaconstac. Keegan Brown, Marketing Manager Easy On Hold & Brand Music.

Marketing 234

Marketing Communication Information Reservations 234

SiteMinder

FEBRUARY 14, 2024

It enables: Market positioning and brand differentiation Adapting to trends allows hotels to position themselves strategically in a crowded market, highlighting unique selling points that resonate with current consumer interests.

Travel and Tourism 59

Travel and Tourism Marketing Catering Book 59

Les Roches

MARCH 16, 2023

It relates to anything involving providing food and drink, including menu planning, kitchen operations, customer service, inventory control, financial management, and compliance with food safety regulations. Networking opportunities : You’ll meet industry professionals and establish valuable connections.

Menu Planning 98

Menu Planning Beverage Operations Customer Service Hospitality Management 98

SiteMinder

FEBRUARY 29, 2024

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. Trainees learn how to craft compelling sales pitches, utilise digital marketing tools, and develop strategies to target various market segments.

Training 52

Training Customer Service Communication Guest Satisfaction 52

Revenue Hub

MARCH 25, 2024

Facebook Largest age group: 25-34 Ability to create a “Facebook Event” for things happening at the hotel Live stream capability Post text, photos, and videos Facebook ads Instagra m Largest age group: 18-24 81% of Instagram users research new solutions or services using this platform.

Article 66

Article Customer Service Scheduling Catering 66

Hotel Owner

DECEMBER 1, 2022

This trend is also reflected in muted campaigns across television advertising and marketing. Additionally, partnerships with key festive attractions can be especially symbiotic, with subsidised entry prices to exhibitions, markets, and other events an option for those staying at your hotel. Host the holiday.

Events 105

Events Workshop Catering Pricing 105

Hotel Owner

JANUARY 20, 2023

Right now, we are going through a renovation and then repositioning of the hotel, and trying to let the market understand what the new hotel is all about; the strengths, the selling points, and really getting across the story of the new property. In a remote world, those key events become even more important, and we wan’t to cater to that.

Catering 104

Catering Events Definition Customer Service 104

Modern Restaurant Management

JANUARY 8, 2024

As the trend of digital nomadism continues to rise in the future, catering to this growing demographic becomes increasingly important. – Corin Camenisch, Product Marketing Lead at SumUp 1 + 0 = 3: The New Math of Marketing! Digital nomads place a premium on seamless experiences and prioritise convenience.

Pricing 215

Pricing Catering Training Marketing 215

Les Roches

DECEMBER 30, 2023

Our programs combine teaching and mentorship from industry leaders with exclusive access to prestigious internships Bachelor of hospitality management Difference between guest services and customer service While guest services and customer service are often used interchangeably, there are subtle differences that separate them.

Guest Services 95

Guest Services Concierge Definition Customer Service 95

STAAH

AUGUST 1, 2023

It involves identifying target markets, setting sales goals, and creating a plan to achieve those goals. 2) Use Social media marketing: Social media is a powerful tool to increase hotel sales. Here are some ways to use social media marketing for hotels: Choose the right platforms : Not all social media platforms are created equal.

Customer Service 85

Customer Service Maintenance Book Guest Satisfaction 85

Les Roches

DECEMBER 27, 2023

Introduction In today’s service-oriented world, exceptional guest services are essential. Catering to the needs of guests and ensuring their satisfaction is a fundamental aspect of running a successful hospitality business and achieving customer excellence.

Guest Services 52

Guest Services Definition Customer Service Concierge 52

SiteMinder

OCTOBER 11, 2022

Video marketing should be an integral part of any hotel’s marketing plan and is largely becoming the most important aspect of content marketing. When done well, video marketing can be an effective way of promoting your hotel, building your brand awareness and driving bookings. What is video marketing for hotels?

Marketing 52

Marketing Travel and Tourism Book Information 52

InnQuest

JUNE 8, 2023

In simpler terms, businesses can use AI to gather and analyze a ton of data about specific customers, allowing them to customize their services and offerings to suit their needs and preferences. weather, events) and market trends to predict future booking demands.

Maintenance 135

Maintenance Guest Satisfaction Pricing Marketing 135

InnQuest

SEPTEMBER 21, 2022

To get the best reviews and returning customers, go above and beyond to provide them with a welcoming atmosphere, comfort, and convenience. Customer service is an important factor that distinguishes firms in the current highly competitive marketplace. Why Prioritise Guest Experience? The Right Menu.

Communication 130

Communication Customer Service Guest Satisfaction Book 130

Les Roches

AUGUST 10, 2023

Understanding the hospitality and tourism industry The hospitality and tourism industry comprises a diverse range of services to deliver attentive fulfillment of customer needs, promote and plan travel and create great customer experiences. What is the hospitality industry?

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

Revenue Hub

APRIL 11, 2023

The optimal distribution mix for a hotel depends on the hotel’s target market, location, size, and unique selling points. Marketing systems collect information about guests, and the hotel PMS has all the information about the reservations, which reflects guest behavior.

Book 78

Book Information Reservations Catering 78

MBB Hospitality

NOVEMBER 28, 2023

Navigating the turbulent waters of the restaurant industry requires resilience, adaptability, and a keen understanding of the market. Agile Adaptation to Market Changes Success in the restaurant industry often hinges on the ability to swiftly adapt to evolving market conditions.

Marketing 52

Marketing Training Blog Information 52

Les Roches

DECEMBER 27, 2023

Hospitality manageme­nt encompasses the­ organization of lodging, food service­s and events, with the primary focus on e­nsuring guest comfort and satisfaction. It involves various responsibilitie­s such as customer service, house­keeping and overseeing staff. Hotel administration certifications can also boost your credibility.

Travel and Tourism 52

Travel and Tourism Hospitality Management Communication Customer Service 52

Modern Restaurant Management

FEBRUARY 23, 2021

Throughout his career, which included owning and operating several more restaurant concepts and other service businesses, he spent decades leading his teams through many highs and lows. In fact, he was likely to rally his employees to excellent customer service by saying, “Yesterday was fantastic.

Training 180

Training Sanitation Events Customer Service 180

SiteMinder

JANUARY 8, 2024

This can involve the management of anything related to the hotel industry and requires knowledge of distribution strategy, finance and accounts, customer service, staff management, marketing, catering management, hotel administration and more. Operations management in the hospitality industry is a broad term.

Travel and Tourism 59

Travel and Tourism Book Housekeeping Customer Service 59

InnQuest

AUGUST 15, 2023

As per reports , the hotel channel management market size is expected to be US $1483 million by 2032. Rate Management: Thereafter, channel management systems help hotels set different room rates for each channel based on demand, seasonality, events and other criteria. To read a short guide on hotel market segmentation, click here.

Reservations 130

Reservations Book Property Management Pricing 130

SiteMinder

FEBRUARY 25, 2024

Hotel brands are unique identities created by hotel chains or individual hotels to stand out in the market. They represent a mix of services, designs, and experiences tailored to different types of guests, such as luxury seekers or budget travellers. What are hotel brands?

Catering 52

Catering Budgeting Guest Satisfaction Marketing 52

SiteMinder

JANUARY 8, 2024

This can involve the management of anything related to the hotel industry and requires knowledge of distribution strategy, finance and accounts, customer service, staff management, marketing, catering management, hotel administration and more. Operations management in the hospitality industry is a broad term.

Travel and Tourism 52

Travel and Tourism Book Housekeeping Customer Service 52

Les Roches

JUNE 7, 2023

Responsibilities of a food and beverage management consultant include providing companies with the latest information and advice on industry trends, regulatory compliance, customer experience and business model development, marketing strategies, menu design concepts, point-of-sale systems, and more.

Regulatory Compliance 52

Regulatory Compliance Events Customer Service Marketing 52

The Restaurant Times

MARCH 17, 2023

Vying for customers, then, has to be incredibly creative to stand out. Restaurant marketing strategies help restaurant owners increase sales and profits. The purpose of this strategy is to attract customers to your restaurant. Restaurant Menu Some restaurants may view their customers as picky eaters. Read along!

Special Events 52

Special Events Events Information Marketing 52

SiteMinder

OCTOBER 11, 2022

Customer service is the main purpose of these roles, so the department must be designed in a way that allows for easy and comfortable customer interaction. As the main guest service department in a hotel, front office functions include: Answering phones. Director of marketing. Night duty manager (or night auditor).

Front of House 59

Front of House Housekeeping Maintenance Back of House 59

Les Roches

FEBRUARY 12, 2024

Masters in marketing Developing your restaurant brand Whether you’re looking at opening a restaurant as part of an entrepreneurial business plan or want to work in marketing for existing restaurants, you need to know how to develop a striking brand. Brand voice The narrative or brand voice you establish for your restaurant is key.

Training 52

Training Marketing Communication Presentation 52

Modern Restaurant Management

DECEMBER 3, 2020

“Florida is an ideal market for us because there is an unmatched synergy between the sunshine state and our hometown of New Orleans, especially when it comes to tourism,” said David Mesa, Chief Development Officer for PJ’s Coffee of New Orleans. PJ's Hopes to Open 187 Locations Throughout Florida in Next 10 Years.

Catering 165

Catering Marketing Multi-Unit Operations Events 165

SiteMinder

SEPTEMBER 12, 2022

While the travel and tourism industry caters to holiday makers and those who have travelled away from their home, hospitality offers services to tourists, travellers, locals and anyone else who may be in the area. If travelling for work, the meetings and events sector may also be relevant. Meetings and events.

Travel and Tourism 94

Travel and Tourism Book Events Marketing 94

Les Roches

JULY 11, 2023

In this article, we’ll go over the main differences between customers and consumers and how this affects people working in hospitality careers. We’ll also discuss what steps you can take to improve your knowledge of customer service and how to tailor marketing to the consumer or customer you want to engage.

Special Events 40

Special Events Customer Service Marketing Hospitality Management 40

Metasphere

OCTOBER 26, 2023

By leveraging automated pricing algorithms, hotels can adjust room rates in real-time based on demand, local events, and market trends. This dynamic pricing strategy not only maximizes revenue but also maintains the hotel's competitiveness within the market.

Guest Satisfaction 52

Guest Satisfaction Training Workshop Catering 52

The Restaurant Times

DECEMBER 6, 2021

Before you open your doors or begin any marketing campaigns to promote your restaurant, you should think about restaurant branding and how to create a unique identity to stand out from the competition. The approach you use to promote your business to customers is crucial. Define Yourself. Target your Audience .

Catering 52

Catering Back of House Information Marketing 52

Les Roches

MARCH 16, 2023

Are you passionate about helping people locate high-quality accommodation that caters to their needs? They may be looking to book a trip for a honeymoon, wedding, or special event. Bachelor Degree in Hotel Management Enhance your marketing and management skills for the luxury tourism sector.

Travel and Tourism 52

Travel and Tourism Training Hospitality Management Catering 52

InnQuest

MARCH 1, 2023

The front desk’s function in guest services The front desk is the focal point of guest customer service and communication, significantly impacting how guests feel and respond. For instance, if restoration or renovation work is ongoing on the property or if the in-house restaurant is booked for a private event.

Communication 219

Communication Reservations Book Information 219

Les Roches

JANUARY 11, 2024

The focus is on ide­ntifying and capitalizing on new growth opportunities within the curre­nt customer base as well as attracting ne­w customers. Key areas of improve­ment include sales, marke­ting, customer service and product offe­rings, with the ultimate goal of maximizing revenues in all possible areas.

Definition 52

Definition Pricing Training Marketing 52

SiteMinder

DECEMBER 7, 2023

Hotel tips come in many forms: hotel management tips, hospitality tips, housekeeping tips, financial tips, sales and marketing tips, and on-site bar and restaurant tips, to name but a few. H ospitality industry events It’s a good idea to put a priority on attending some industry events.

Blog 59

Blog Travel and Tourism Events Download 59

SiteMinder

OCTOBER 10, 2022

As we’ve already mentioned, the criteria for a three star hotel rating may differ from country to country but, broadly speaking, they offer a variety of room types, have on-site facilities such as gyms and restaurants, and offer some kind of room service. Hostels and motels cater for people who are travelling. Executive suites.

Travel and Tourism 72

Travel and Tourism Budgeting Catering Concierge 72