Hotel Business

JULY 11, 2023

This acquisition expands Sojern’s Travel Marketing Platform to engage across the entire guest journey with VenueLytics’ technology that includes an Artificial Intelligence (AI)-powered virtual concierge, real-time guest feedback and digital reputation management tools, and a guest marketing suite for email and text promotions.

Concierge 40

Concierge Guest Satisfaction Marketing Book 40

Hospitality Net

JANUARY 11, 2024

From the moment a traveler starts planning their trip until they check out of their accommodation, technology is woven into the guest experience, be it from searching for prices and booking online to contactless check-ins, AI-powered concierges and mobile payments.

Concierge 40

Concierge Pricing Book 40

Metasphere

AUGUST 27, 2022

A hotel chatbot serves as a modern-day equivalent of a concierge and is one of the newest innovations in hotel technology. 24/7 Customer service Modern consumers expect a high-quality, timely response time, which can be challenging in the travel and hospitality industry dealing with a global clientele.

Customer Service 52

Customer Service Communication Housekeeping Book 52

EATER

AUGUST 30, 2022

Originally it was a street food, and according to Eric Rath , a historian and author of a series of books about Japanese cuisine, looked much different from what you’d find on Jiro’s counter. Edomae sushi, named for Edo (the former name of Tokyo), developed during the Edo period , from around 1600 to the mid-1800s.

Reservations 109

Reservations Pricing Concierge Information 109