SiteMinder

NOVEMBER 22, 2023

All of these apps are designed to deliver an instant concierge-style chat service to help customers plan and manage their everyday needs. Dutch airline KLM is using a Facebook messenger chat service to send passengers booking confirmations, notifications, and boarding passes. He’s designed to respond within a few seconds.

Travel and Tourism 52

Travel and Tourism Concierge Book Valet Services 52

eZee Absolute

NOVEMBER 8, 2023

A survey conducted by Hotel Internet Services found that 85% of guests reported that the quality of the hotel’s Wi-Fi affected their decision to book a specific hotel location or brand. Maintenance and Housekeeping: Maintenance teams benefit from real-time data through IoT integration for hotel sensors. Get my point?

Guest Services 66

Guest Services Guest Satisfaction Concierge Housekeeping 66

Les Roches

JULY 11, 2023

One day you could be responsible for guest services, while on another, you could be overseeing staff training and managing bookings. Because they include the running and management of all aspects of a hotel, jobs in hotel management are extremely diverse.

Maintenance 40

Maintenance Concierge Communication Housekeeping 40

Les Roches

OCTOBER 30, 2023

Unparalleled convenience: Voice commands and smart room features offer convenience for guests, along with virtual concierge services to help them access what they need, when they need it. Rising operational costs: Running a hotel involves significant operational costs, including staff salaries, maintenance, and utility expenses.

Concierge 52

Concierge Travel and Tourism Information Catering 52

Les Roches

AUGUST 10, 2023

Some of the common back-of-house positions you may find include: Food and beverage manager Chef Sous chef Line cook Pastry chef Purchasing manager Housekeeping staff Facilities manager Maintenance technician Sales and marketing Finance and revenue management What skills are required for back-of-house roles?

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

Les Roches

JANUARY 19, 2024

Distribution channels principally include online travel agencies or direct bookings through your website or booking call centers. you’ll need a detailed breakdown of overheads such as staff wages, utilities, marketing efforts, and ongoing maintenance. If you’re trying to answer the question ‘How much does it cost to own a hotel?’

Marketing 52

Marketing Book Accounting Procurement 52

SiteMinder

OCTOBER 10, 2022

A similar question with the relevant software or program can be used for roles such as night duty manager, restaurant manager, maintenance supervisor or really any role that requires using a certain computer system. Although the roles vary, what you ask at a hotel receptionist interview will be similar to concierge job interview questions.

Housekeeping 52

Housekeeping Customer Service Communication Concierge 52

Hotelogix

OCTOBER 18, 2023

Efficient Service Management: POS systems enable seamless management of different hotel services, such as room service, restaurant orders, spa bookings, and more.   Cost Consideration: Analyze the overall cost, including setup, licensing, and maintenance fees.  Which Type of Hotel POS System Should You Go For?

POS Systems 130

POS Systems Guest Satisfaction Training Front of House 130

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. The front of the house encompasses guest-facing roles such as receptionists, servers, housekeepers, and concierge.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. The front of the house encompasses guest-facing roles such as receptionists, servers, housekeepers, and concierge.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

SiteMinder

JANUARY 17, 2024

According to Oracle, 70% of hotels already are or are planning to adopt contactless technology for check-in, food ordering, concierge services and more. With SiteMinder, securing bookings from guests on the go is easier than ever. Our previous direct booking option was very confusing and not very user-friendly.

Book 52

Book Download Reservations Blog 52

SiteMinder

OCTOBER 10, 2022

Some services and features you can expect to see at five star hotel include: Concierge and reservations desk. They therefore share responsibility for maintenance and so on. Semi residential hotels are usually priced out on a nightly basis but there is no limit to the amount of time that a guest may book the accommodation.

Travel and Tourism 72

Travel and Tourism Budgeting Catering Concierge 72

SiteMinder

DECEMBER 7, 2023

Just look at the wide array of different workers a relatively standard, medium-sized hotel might employ: hotel managers, receptionists, admin staff, salespeople, maintenance workers, housekeepers, concierges, valets, bartenders, waitstaff, chefs, childcare workers and more. For example; room cleaning, maintenance tasks, communication.”

Blog 59

Blog Travel and Tourism Events Download 59

Modern Restaurant Management

JULY 1, 2021

Wait estimates/crowd management alerts (restroom, concierge lines, merchandise, entry point, etc.) (38 Concierge experience from their seat (mobile-enabled ordering for food/beverage) (34 percent). Mobile-enabled reservations/booking (38 percent). Mobile-enabled payment (38 percent). 38 percent). 27 percent). Restaurants/dining.

Marketing 127

Marketing Download Maintenance Reservations 127