Les Roches

DECEMBER 27, 2023

It can make a meaningful difference in the lives of countless guests and businesses can also maintain a competitive edge in the ever-competitive hospitality and customer service market. This gives you access to a wide range of careers, everything from service agent to guest services manager.

Guest Services 52

Guest Services Definition Customer Service Concierge 52

Les Roches

DECEMBER 21, 2022

Overseeing other front desk employees, as well as concierges. . How to become a guest relations manager. One of the best routes into guest hospitality is to study a practical, hands-on degree, such as our bachelor’s degree in hospitality management. What is the difference between guest relations and guest services?

Hospitality Management 52

Hospitality Management Guest Services Communication Concierge 52

Modern Restaurant Management

NOVEMBER 11, 2019

According to the data, 65 percent of Americans would choose one hotel over another if that hotel stay includes complimentary breakfast, and 51 percent would be more inclined to book a hotel room that includes a complimentary drink or meal upon arrival. Loyalty rewards for their restaurants and bars: Almost 1 in 3 (32 percent).

Book 98

Book Reservations Communication Customer Service 98

Hotelogix

OCTOBER 18, 2023

What is a Hotel POS System A Hotel Point of Sale (POS) system is a specialized software solution designed to manage and facilitate various transactions and operations within your hotel environment.  With faster service delivery for room service, dining, and other amenities, you can increase guest experience and satisfaction.

POS Systems 130

POS Systems Guest Satisfaction Training Front of House 130