STAAH

DECEMBER 5, 2023

It also improved their ability to take risks and survive the pandemic better than many others. In this blog, we look at some ideas. Showing a floor map and allowing guests to select their preferred room (Much like an airline seat map) could make bookings simpler and increase the opportunity to earn additional revenue.

Blog 83

Blog Book Catering Pricing 83

STAAH

AUGUST 1, 2023

1) Understand your target audience: It is important to understand who your guests are in order to provide relevant offers and guest experiences and find the right channels to reach them. Share user-generated content on your hotel’s social media channels to showcase positive guest experiences and promote your hotel.

Customer Service 85

Customer Service Maintenance Book Guest Satisfaction 85

7 Shifts

AUGUST 18, 2021

You may serve the best food on the block, but if your restaurant doesn't match its dishes with plausible customer service, your customers may never come back. That's why it's important to provide an outstanding dining experience from the second your customer's enter your restaurant, till the moment they leave. Table of Contents.

Customer Service 147

Customer Service Information Download Scheduling 147

7 Shifts

SEPTEMBER 15, 2021

In the restaurant industry, every bit counts. There is a way, to both grow profits and upgrade your customer experience at the same time: suggestive selling. In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. What is suggestive selling?

Server 147

Server Training Information Blog 147

Restaurant Engine

JULY 22, 2020

The customer experience starts with your online presence before it gets to your dining room. You website is often the gateway to your brick and mortar restaurant. Because of this, you want to make sure your restaurant’s website is performing as well as it can be. It should flow nicely right into your restaurant.

Customer Service 126

Customer Service Blog Information Communication 126

Hotel Owner

DECEMBER 22, 2022

They still want to enjoy quality experiences and luxury accommodation, but they will opt for more off-peak travel and become deal savvy, exploring lesser known and up-and- coming destinations. The key is to try and add value to their experience. Food tasting pre-shift in a fine-dining restaurant? Complete culture shock.

Back of House 111

Back of House Book Blog Budgeting 111

Synergy Suite

MARCH 21, 2023

Running a successful restaurant involves more than just serving delectable dishes and creating a warm ambiance. Efficiently managing your restaurant’s tables and reservations is a critical aspect that can significantly impact your overall success. What is a Restaurant Table Management System?

POS Systems 52

POS Systems Reservations Communication Demo 52

Synergy Suite

DECEMBER 7, 2023

In the competitive restaurant industry, the bottom line often determines a restaurant’s success or failure. This metric measures the average amount of money a restaurant earns from each seated guest. It is a critical indicator of a restaurant’s financial health and its ability to generate profit.

POS Systems 52

POS Systems Pricing Training Reservations 52

Revenue Hub

MAY 4, 2023

However, compared to physical products, experience-driven and customer-centric businesses like hotels are harder for travellers to determine the value of. From any image posted on social media of guests enjoying your facilities to videos showing off your beautiful room design or blogs written about the most outstanding hotels in an area.

Marketing 96

Marketing Article Blog Book 96

SiteMinder

OCTOBER 5, 2023

This blog will tell you everything you need to know about RevPAM, formula to calculate it, and tips on optimising your revenue management plans. Here are some examples: Hotel Restaurant Let’s say a hotel has a restaurant that is 200 square metres in size. Over a month, the restaurant generates $20,000 in revenue.

Definition 59

Definition Blog Events Pricing 59

SiteMinder

JANUARY 10, 2024

The F&B experience can greatly influence a guest’s overall satisfaction and the likelihood of repeat visits, making it a key element in the hospitality industry’s success. This blog will cover everything you need to know about food and beverage, and how to improve service at your hospitality business.

Blog 59

Blog Pricing Customer Service Marketing 59

STAAH

JUNE 6, 2023

Here are 6 reasons highlighting the importance of a hotel booking engine: 1) Increase your Direct Bookings: A hotel booking engine enables guests to book rooms directly through the hotel’s website or mobile app, bypassing the need for third-party travel agents or online travel agencies (OTAs). Setting up deals doesn’t get easier!

Book 71

Book Pricing Blog Guest Satisfaction 71

7 Shifts

AUGUST 15, 2022

Are you a restaurant owner looking for question to ask potential candidates? Check out this blog and video on the top 9 interview questions to ask as an owner. There are a lot of jobs available in the restaurant industry. Restaurant Interview Questions and Answers [PDF]. Table of Contents. Common Interview Questions.

Scheduling 158

Scheduling Communication Special Events Training 158

eZee Absolute

AUGUST 18, 2023

As the hospitality landscape evolves, so do the trends that shape the guest experience. In this blog, we will explore the latest trends in hotel interior designs and how they can create an ever-lasting memory for your guests. Intuitive space planning enhances guest comfort and facilitates seamless operations.

Catering 98

Catering Guest Satisfaction Blog Definition 98

STAAH

MARCH 28, 2023

Sustainable hospitality not only benefits the environment but also enhances the guest experience, improves reputation, and reduces costs. In this blog, we’ll discuss the importance of sustainable hospitality and the strategies that hotels can adopt to meet the needs of today’s eco-conscious travelers.

Travel and Tourism 82

Travel and Tourism Blog Accounting 82

Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. Create a contactless experience via QR Codes with a contactless menu and contactless check-ins. 'Safety' An app-first experience for restaurant chains.

Marketing 233

Marketing Communication Information Reservations 233

STAAH

MAY 9, 2023

This article will explore some of the latest hospitality trends in the hospitality that hoteliers should pay attention to in order to optimize their operations and attract more guests. Guests now expect it and try to check while booking a hotel if it’s eco-friendly or not. Read an in-depth blog on Sustainable Hospitality 2.

Travel and Tourism 79

Travel and Tourism Book Accounting Information 79

SiteMinder

JANUARY 8, 2024

This blog will take you through the major considerations to keep in mind regarding hotel management. Through marketing strategies, you’re able to highlight how it benefits visiting guests and with innovative business strategies, you’re able to drive quality leads.

Travel and Tourism 59

Travel and Tourism Book Housekeeping Customer Service 59

7 Shifts

SEPTEMBER 20, 2022

Here you'll find links to our favorite blog and support articles, information about 7shifts Academy, our social media profiles, and more. Whether you need to brush up on your restaurant slang or you need to swap a shift, we've got you covered. Let us know how we can improve this page here. Resources for working in restaurants.

Server 78

Server Download Blog Scheduling 78

7 Shifts

JULY 24, 2020

While you must follow the strict guidelines to ensure the safety of your staff and customers, that’s not to say you can’t take advantage of an empty restaurant to improve your knowledge of restaurant management, running a business, and creating a recipe for success when you eventually get back to business as usual. Goodreads: 4.23

Book 148

Book Reservations Scheduling Training 148

SiteMinder

JANUARY 8, 2024

This blog will take you through the major considerations to keep in mind regarding hotel management. Through marketing strategies, you’re able to highlight how it benefits visiting guests and with innovative business strategies, you’re able to drive quality leads.

Travel and Tourism 52

Travel and Tourism Book Housekeeping Customer Service 52

Modern Restaurant Management

NOVEMBER 16, 2020

Not too long ago, the restaurant storefront and menu helped to attract customers, but now an online presence is more important than ever. One of the first things to do when you want to improve your online presence locally is to create a Google My Business listing. These five tips should help you implement a solid SEO strategy.

Information 212

Information Blog Book Scheduling 212

eZee Absolute

MAY 15, 2023

With increasing dependence on technology, ChatGPT is an innovative tool that hoteliers can use to improve their customer service and save costs. In this blog, we will discover the true potential of ChatGPT for hotels and explore how this innovative technology can transform hospitality businesses.

Customer Service 52

Customer Service Blog Training Reservations 52

Synergy Suite

MARCH 7, 2023

If you have a food establishment that utilizes a wait staff, then the right restaurant reservation system is an absolute essential piece of your restaurant technology solution. What Is a Restaurant Reservation System? What are the Benefits of Having a Restaurant Reservation System?

Reservations 52

Reservations POS Systems Demo Book 52

7 Shifts

SEPTEMBER 15, 2021

In the restaurant industry, every bit counts. There is a way, to both grow profits and upgrade your customer experience at the same time: suggestive selling. In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. What is suggestive selling?

Server 78

Server Training Information Blog 78

Les Roches

MARCH 23, 2023

Additionally, hotels should strive to create unique experiences that set them apart from their competitors and make them memorable in the eyes of guests. Reputation management is also a key factor in hotel business marketing and should be implemented to help ensure guests have positive experiences with the business.

Marketing 98

Marketing Events Hospitality Management Information 98

Synergy Suite

AUGUST 4, 2023

Restaurant enterprises know that consistently delivering an exceptional experience is the secret ingredient that separates good brands from great brands. The secret to ensuring profitability while delivering a consistently great guest experience starts within your back of house operations.

Back of House 52

Back of House Information Communication Blog 52

Xotels

APRIL 19, 2021

Without it guests at your hotel are likely to experience just another generic and uninspiring stay that is likely to get buried deep-down the forgotten memory pile. Not only do lackluster experiences fail to drive revenue but who tells others about their stay if it was anything less than spectacular. . Be creative! SEO is Key !

Concierge 52

Concierge Blog Article Marketing 52

Les Roches

JANUARY 12, 2024

A well-planned strategy not only attracts new guests, it also helps maintain strong relationships with existing customers. Implement an SEO strategy to improve visibility. It is essential to understand your clie­ntele to provide­ a guest experience tailored to their specific pre­ferences. Carefully manage your reputation.

Marketing 52

Marketing Book Communication Scheduling 52

Lithos POS

DECEMBER 19, 2023

Imagine your restaurant as a complex business where each part, from the kitchen staff to the front-of-house team, plays a crucial role in creating a premium dining experience. Here we are going to discuss everything related to fast food restaurant management. Here is the hierarchy of restaurant management.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

SiteMinder

OCTOBER 11, 2022

Managing a hotel restaurant can be a complex operation, as it might mean several restaurants in a property are functioning under one system. Hotels will need to ensure restaurant operations and service is seamless across multiple areas and locations. What is hotel restaurant management? How to run a hotel restaurant.

Customer Service 52

Customer Service Reservations Book Marketing 52

Les Roches

APRIL 13, 2023

Read on to learn more about the ways digitization of customer experience is transforming businesses and customer relationships. Introduction to digitization of customer experience Digitization has become an indispensable part of the modern customer experience. What is the definition of digitization of customer experience?

Customer Service 52

Customer Service Training Hospitality Management Information 52

Synergy Suite

JANUARY 11, 2023

Your restaurant training manual is often the very first real exposure a new employee has with your brand and organization, so it should be developed and delivered with consideration and care. Why a Restaurant Training Manual Is Vital. What to Include In Your Restaurant Training Manual. Restaurant Story. Mission Statement.

Training 52

Training Information Document Customer Service 52

7 Shifts

SEPTEMBER 10, 2021

Learn how to write a killer restaurant mission statement to be among the select few that can. Restaurant mission statements matter whether you're opening a restaurant or refreshing your brand. Your mission statement is the “why” of your business strategy and captures why your restaurant exists. The result? Here's how.

Marketing 148

Marketing Pricing Information Blog 148

7 Shifts

JULY 10, 2020

Restaurants took a major hit from COVID-19 in 2020, with sales dropping by 79% in mid-March. If your restaurant was forced to shut down during the worst of the pandemic, then you’re not alone. Pssst, if this is your first opening, check out our blog on How to Start a Restaurant! ] 1 Set goals for the event ??

Events 140

Events Budgeting Reservations Scheduling 140

SiteMinder

OCTOBER 27, 2022

If guests are loving your customer experience, why upset the status quo? However as the motivations, expectations, and behaviours of guests change, you need to adapt along with them to keep them satisfied. Often you’ll want to innovate because it will improve your efficiency, profit, and customer satisfaction.

Housekeeping 52

Housekeeping Communication Marketing Blog 52

SiteMinder

OCTOBER 24, 2022

In this blog, we’ll explore the key role of advertising in bringing your hotel success, and how you can make your advertising strategy the best it can be. Just like advertising in any industry, hotel advertising is a way for you to communicate with potential guests about your services and offers. Table of contents. Boosted revenue.

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Budgeting Book Blog Pricing 72