7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. A better description might be a balancing act that presents new and unique challenges every day. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties.

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Lithos POS

MARCH 4, 2024

One of the crucial aspects of restaurant management is employee management. In businesses like restaurants, employees can significantly impact results and growth, as the business relies on them. So with a proper management system, you can make your employees productive. POS system tracks all your employees.

POS Systems 40

POS Systems Server Scheduling Training 40

Synergy Suite

JANUARY 14, 2023

Restaurant training is most crucial during restaurant employee onboarding , but shouldn’t be forgotten afterwards. After the initial training period and shadowing is complete, it’s important that the most important areas of knowledge are continuously reinforced. Why is Continued Restaurant Training Important?

Training 52

Training Customer Service Communication Document 52

Synergy Suite

JANUARY 4, 2024

As you navigate the challenging landscape of the hospitality industry, one key factor that significantly impacts your success is employee turnover. What Is Employee Turnover Rate? What Is Employee Turnover Rate? Employee turnover rate refers to the rate at which employees leave a company and are replaced by new hires.

Training 52

Training Scheduling Communication Demo 52

Synergy Suite

JANUARY 13, 2023

Restaurant Employee Onboarding Flow for New Restaurant Employees. Whenever a new employee starts working at your business, there is a lot of training material to cover. Once all the necessary paperwork is completed, it’s time to get the new employee oriented in their new workplace.

Training 52

Training Scheduling Document Regulatory Compliance 52

Synergy Suite

JANUARY 12, 2023

Understanding how to best train new employees (and provide ongoing training to those with longer tenure) can feel like an endless buffet. It’s hard to know what to choose and what will be best for your employees. Methods for Training Employees in Restaurants. On-the-Job Training.

Training 52

Training Information Scheduling Definition 52

Synergy Suite

JANUARY 18, 2023

While customers rarely, if ever, interact with the cooks in your quick-service or fast casual restaurant locations, you know that what they’re really there for is the food! A prep cook is typically responsible for preparing all the ingredients that will eventually be turned into delicious meals for your restaurant.

Training 52

Training Sanitation Communication Blog 52

Synergy Suite

JANUARY 11, 2023

Creating a training manual will be a completely different process from one organization to the next. Your restaurant training manual is often the very first real exposure a new employee has with your brand and organization, so it should be developed and delivered with consideration and care.

Training 52

Training Information Document Customer Service 52

NCC USA

MARCH 20, 2023

Chances are you hired some seasonal employees to help you weather the storm. But as Mother’s Day gets closer, you know you need to get your employees trained on your POS system. Here we will go over four reasons why it is vital to establish impactful training and retraining on restaurant POS use.

Training 52

Training POS Systems Server Customer Service 52

7 Shifts

SEPTEMBER 15, 2020

Restaurant managers do it all. Our detailed restaurant management templates cover everything from work schedules to time tracking and closing checklist. Our detailed restaurant management templates cover everything from work schedules to time tracking and closing checklist. There, you can download all our templates for free.

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Download Server Training Scheduling 78

Synergy Suite

JANUARY 19, 2023

Shift managers play a vital role in a restaurant’s operation, as they oversee the work of front-line team members and ensure that the restaurant runs smoothly. The proper training of shift leaders and managers is essential for ensuring the smooth and efficient operation of each of your locations.

Training 52

Training Scheduling Customer Service Communication 52

7 Shifts

AUGUST 15, 2022

Are you a restaurant owner looking for question to ask potential candidates? Check out this blog and video on the top 9 interview questions to ask as an owner. There are a lot of jobs available in the restaurant industry. Restaurant Interview Questions and Answers [PDF]. How to Answer. Table of Contents.

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Scheduling Communication Special Events Training 158

EATER

OCTOBER 11, 2023

Lille Allen/Eater A former fine dining server dishes on how the flambé, a dying convention of French haute cuisine, became the ultimate tableside flex I can feel sweat soaking through the armpits of my $5,000 Tom Ford suit and a nagging itch along the starched collar of my custom-fitted tuxedo shirt. But she isn’t listening.

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Server Definition Presentation Training 134

Modern Restaurant Management

JANUARY 13, 2020

Now that the new year is here, it’s the perfect time for restaurant operators to review their 2019 performance and identify areas that can be improved in 2020. Significant growth always starts with smart goals that not only identify the areas for improvement but also define how to get there. Employee scheduling.

POS Systems 189

POS Systems Scheduling Pricing Blog 189

Synergy Suite

JANUARY 20, 2023

A great general manager can make all the difference in the success of your restaurant business, and a poor general manager can hold your entire team back, no matter how good your crew is. As a result, it’s in your best interest to ensure that you have the proper training program for your store and general managers.

Training 52

Training Scheduling Customer Service Budgeting 52

Synergy Suite

JANUARY 10, 2023

It’s no secret that running a great restaurant requires great employees, and that the best employees benefit from the best restaurant training. A quality, standardized restaurant training program is an absolutely vital part of any successful multi-location restaurant business.

Training 52

Training Document Communication Customer Service 52

Synergy Suite

JUNE 27, 2023

Our industry-leading enterprise restaurant software has been upgraded! Say hello to a fully overhauled UI/UX, with a wide array of new features and functionalities to provide you with an enhanced and intuitive user experience. Check out the video tutorial overview: Let’s take a detailed look at some of the new features.

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Demo Document Scheduling Accounting 98

Synergy Suite

OCTOBER 4, 2022

During an era that’s recently experienced a newly directed focus on employee development, mental and physical wellbeing, comfort, and overall level of satisfaction, the need for a dedicated human resources department becomes all the more apparent. What Is Restaurant HR? The Benefits of a Great Restaurant HR Department.

Regulatory Compliance 52

Regulatory Compliance Training Scheduling Communication 52

Synergy Suite

JANUARY 17, 2023

In any quick-service or fast casual restaurant chain, the front-line crew member is the engine that makes the restaurant run on a day-to-day basis. These team members are typically the first point of contact for customers and are responsible for providing excellent customer service and ensuring that the restaurant operates smoothly.

Training 52

Training Customer Service Communication Sanitation 52

Service that Sells

JULY 25, 2022

Are you new to the ranks of restaurant management? As a new restaurant manager, the most important thing for you to remember is this: your followers make you a leader, not the other way around. Follow these tips to get off to a smart start as a new restaurant manager. Dress Impeccably. Don’t Be Late.

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Training Special Events Sanitation Blog 52

Lithos POS

APRIL 23, 2023

Accessible from anywhere As long as you have an internet connection, cloud-based software allows you to access your restaurant’s data from any location. This means that even when you’re not on-site, you can check inventory levels, manage sales, and keep an eye on employee performance. Let’s discuss its benefits.

Training 40

Training Scheduling Server Blog 40

Synergy Suite

SEPTEMBER 12, 2022

Improving the employee experience can be extremely beneficial to restaurant owners. Upskilling your restaurant staff can also increase employee retention , preventing you from spending more resources on hiring and training new employees. Here’s more on how you can upskill your employees.

POS Systems 52

POS Systems Training Definition Catering 52

Synergy Suite

DECEMBER 19, 2023

In the ever-evolving world of restaurant management, staying ahead of the curve is crucial for sustained success. One key metric that can make a significant difference in your restaurant’s profitability is Sales Per Man Hour (SPMH).

POS Systems 52

POS Systems Scheduling Training Pricing 52

Synergy Suite

JANUARY 24, 2023

If you work in a restaurant, you’re guaranteed to be around knives. In this article we’ll go over knife safety training in the restaurant: what it is, why you should care, and what you should cover in your restaurant training program. What is Knife Safety Training? What is Knife Safety Training?

Training 52

Training Maintenance Document Definition 52

7 Shifts

SEPTEMBER 10, 2021

Learn how to write a killer restaurant mission statement to be among the select few that can. Restaurant mission statements matter whether you're opening a restaurant or refreshing your brand. And others have no clue how to write one. The good news? Here's how. Table of Contents.

Marketing 148

Marketing Pricing Information Blog 148

Synergy Suite

JANUARY 21, 2023

Food safety is an important topic for everyone to know about, especially when it comes to working in a restaurant. It’s of vital importance to the health of both employees and customers for anyone who handles food to understand and implement the fundamentals of food safety. What is Food Safety Training? So, everyone.

Training 52

Training Presentation Document Information 52

Synergy Suite

NOVEMBER 2, 2023

Running a successful restaurant goes beyond crafting delectable dishes and providing excellent service; it involves strategic financial management, with labor costs being a crucial aspect, that includes the intricacies of labor cost percentage. Restaurant labor cost percentage is a bit different than just plain old restaurant labor cost.

Scheduling 52

Scheduling Training Information Cost Reduction 52

Synergy Suite

APRIL 12, 2024

It’s no secret that the restaurant industry is highly competitive. Restaurant owners know it’s important to become a family favorite because this can help eliminate choice overload (having too many choices to pick from). What is profit margin and how does it impact restaurants? Let’s get started!

Pricing 52

Pricing Training Reservations Scheduling 52

The Restaurant Times

JANUARY 28, 2022

If you are in the restaurant business, you must know that its service quality primarily depends on its staff. Therefore, as a restaurateur, you must go the extra mile to build a distinctive brand identity in a competitive restaurant space, especially in a country like the UAE, where the restaurant industry market size stood at $13.2

Training 52

Training Customer Service Blog Marketing 52

7 Shifts

JULY 10, 2020

Restaurants took a major hit from COVID-19 in 2020, with sales dropping by 79% in mid-March. If your restaurant was forced to shut down during the worst of the pandemic, then you’re not alone. Here’s how to plan your restaurant’s grand opening (or re- opening) to get back to business with a bang. Set a budget ??

Events 140

Events Budgeting Reservations Scheduling 140

Synergy Suite

JUNE 27, 2023

An all-in-one restaurant management system encompasses various components that work together to streamline and optimize different aspects of restaurant operations. In this article, we dive into the different aspects of a quality restaurant management system, and discuss how each piece helps to serve the others.

POS Systems 52

POS Systems Scheduling Information Procurement 52

Synergy Suite

MARCH 20, 2024

Welcome to the world of front of house (FOH) in the restaurant industry! Whether you’re a seasoned pro or new to the restaurant business, understanding the ins and outs of the front of house operations is key to running a successful establishment. What is FOH (Front of House) in a Restaurant?

Front of House 52

Front of House Back of House Server Customer Service 52

Synergy Suite

APRIL 4, 2024

Experienced business owners know that having a balanced schedule for multiple employees can be difficult, especially as the number of employees increases. What is an example of an employee schedule? How do I create the perfect work schedule for my team? What are some employee scheduling challenges?

Scheduling 52

Scheduling Server Reservations Communication 52

Restaurant Engine

AUGUST 26, 2020

You’re right where you want your restaurant to be. As your restaurant grows, you’ll find you need to change some policies and procedures. You inevitably need to hire more staff, and you’ll need to concentrate on training. You inevitably need to hire more staff, and you’ll need to concentrate on training.

Customer Service 59

Customer Service Training Front of House Blog 59

Synergy Suite

OCTOBER 4, 2022

The global pandemic posed substantial risks and potentially threatened to close the restaurant industry as a whole, forcing restaurateurs and technologists to innovate to stay open. New training programs/cross training. New benefits (gym passes, therapy, financial planning, insurance, etc.). & & more!

Back of House 52

Back of House Training Pricing Demo 52

7 Shifts

JULY 24, 2020

While you must follow the strict guidelines to ensure the safety of your staff and customers, that’s not to say you can’t take advantage of an empty restaurant to improve your knowledge of restaurant management, running a business, and creating a recipe for success when you eventually get back to business as usual. Goodreads: 4.09

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Book Reservations Scheduling Training 148

NCC USA

MARCH 31, 2023

In this blog, we will be going over 7 POS reports you should be pulling on a regular basis and what can be gleaned from these reports. We will review: Sales Reports Transaction Reports Inventory Reports Employee Reports Customer Reports Auditing Reports Loss Prevention Reports 1.

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POS Systems Information Accounting Blog 52