Modern Restaurant Management

NOVEMBER 15, 2021

Many of these processes will remain even after the pandemic, presenting opportunities to deploy automation technologies to simplify front of house processes. Automation technologies can improve back of house operations as well. Optimize Food Safety Protocols. billion tons and costing companies $1.2 trillion each year.

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Training Front of House Back of House Scheduling 195

Modern Restaurant Management

JANUARY 15, 2024

It’s easy to make ranch and blue cheese in-house as well – and they’ll taste much better than jarred sauces anyway. Operators need to invest in a back-of-house technology system that simplifies daily tasks for them, such as inventory and scheduling.

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Catering Pricing Back of House Events 208

Modern Restaurant Management

MAY 18, 2020

Maintaining a distinct separation between front-of-house and back-of-house. Creating a buffered, contactless front-of-house. Best practices for approaching front-of-house and back-of-house operations. Rethinking roles and responsibilities front-of-house and back-of-house.

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Front of House Back of House Sanitation Information 208

Hotel Business

MAY 16, 2024

With applied AI built into the system, each hotel can present targeted offers via its mobile app or digital marketing channels with relevant and targeted options to have the highest probability of conversion.

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Book Property Management Presentation Back of House 59

Hospitality Magazine

FEBRUARY 26, 2024

This provides employers with a paper list of skills and a window into how applicants present themselves socially early on, helping whittle down the list of potential hires. “It Last year, Merivale launched the Merivale Academy platform, which is designed to provide extra training opportunities to staff across both front and back of house.

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Training Back of House Presentation Magazine 130

Synergy Suite

MARCH 20, 2024

Front of House vs. Back of House When you walk into a restaurant, you might immediately notice the friendly hostess greeting you at the door and the waitstaff bustling about to take orders and deliver food. This is the front of the house, where the customer-facing actions happen.

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Front of House Back of House Server Customer Service 52

Modern Restaurant Management

MARCH 10, 2021

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. Capacity management provides critical real-time data to your front-and-back-of-house to balance incoming orders whether they are made on-premise or come in through off-premise ordering channels.

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Back of House Front of House Information Reservations 189

Mary Gostelow

NOVEMBER 15, 2023

We were in a unique ambience, Copenhagen’s former railway repair warehouses, Lokomotivvaerkstedet, converted into an event space large enough to host cocktails in an area curtained off from the dining area and substantial ‘back of house’. The next marathon was to be skilled service paired with unusual food.

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Back of House Presentation Server Communication 52

Modern Restaurant Management

JUNE 7, 2023

It saves time by decreasing the manpower needed for back-of-house (BOH) operations, enabling staff to focus on higher-value tasks such as serving customers and enhancing overall operational efficiency.

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Back of House Budgeting Scheduling Accounting 167

Modern Restaurant Management

NOVEMBER 19, 2019

Every restaurant has a back of house and a front of house. Cloud Kitchens are restaurants with no front of house. This indicated a clear trend that a “restaurant” does not need to necessarily comprise of both front of house and back of house components.

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Front of House Back of House POS Systems Pricing 145

Modern Restaurant Management

DECEMBER 21, 2021

Focusing on predictive analytics and automation addresses several common issues that brands face today, which present ample opportunity for bottom line improvement. Taking a wide aperture when assessing opportunities to reduce costs will be critical, from marketing efficacy, to kitchen and crew, to back of house systems.

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Kitchen Operations Back of House Pricing Marketing 196

Modern Restaurant Management

DECEMBER 28, 2021

This approach required fewer front-of-the-house staff to maintain a dining room, complied with government orders, and kept many brands from closing. Just as one issue seemed fixed, another presents itself. As the pandemic has progressed, initial approaches to challenges have subsequently required a high level of flexibility.

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Back of House Pricing Presentation Article 196

7 Shifts

OCTOBER 26, 2022

Department of Labor updated tip pooling laws to include back-of-house staff in tip pooling. In the current economy and post-pandemic landscape, frustration and dissatisfaction are present among all involved parties. Harassment has always been present in the restaurant industry. Read more Adventures of Tippy comics.

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Presentation Server Front of House Back of House 194

Modern Restaurant Management

MARCH 25, 2021

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. Capacity management provides critical real-time data to your front-and-back-of-house to balance incoming orders whether they are made on-premise or come in through off-premise ordering channels.

Back of House 88

Back of House Front of House Information Reservations 88

Modern Restaurant Management

JUNE 15, 2020

There are several considerations that owners and managers must take when establishing new cleaning procedures, including: Frequency – Enhanced cleaning and disinfection, in both front-of-house (FOH) and back-of-house (BOH) areas, will reduce the spread of potentially harmful germs throughout the restaurant.

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Training Front of House Back of House Sanitation 179

Modern Restaurant Management

MAY 8, 2024

For instance, Wendy’s missed the opportunity to present dynamic pricing as an innovation that brings value to customers, and instead faced a full-on PR nightmare when the public assumed they were planning to adopt surge pricing.

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Customer Service Front of House Server Pricing 186

Modern Restaurant Management

APRIL 24, 2020

” will be ever-present. You will want to build out a plan for both front and back of house operations, which require very different approaches and separate action plans. As for the virus, this too shall pass, but it will leave behind an ongoing post-traumatic ordeal that many people will continue to struggle with.

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Sanitation Back of House Document Presentation 210

Modern Restaurant Management

JUNE 2, 2021

Or, once a menu item is being reviewed, in that micro-moment the up-sell items can be presented as a "goes well with" item. By integrating perks and incentives in real-time, order sizes and cheque sizes increase. These opportunities not only increase cheque size but also provide a much better customer experience.

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Concierge Server Front of House Back of House 197

The Restaurant Times

SEPTEMBER 16, 2021

Technology presents unique solutions for restaurants to differentiate themselves and for owners to run their businesses more efficiently. In turn, it leaves more time and energy to focus on delighting guests with delicious food and new memorable dining experiences, be they in-house or off-premise.

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POS Systems Front of House Back of House Accounting 52

7 Shifts

JANUARY 31, 2024

A better description might be a balancing act that presents new and unique challenges every day. General maintenance Restaurant management requires being ever-present and extremely attentive. This calls you to always lead by example and foster a sense of team camaraderie that carries over even when you're not present.

Scheduling 158

Scheduling Front of House Training Customer Service 158

7 Shifts

NOVEMBER 29, 2022

But we kept the back-of-house revenue share program for our kitchen teams, where regardless of what position you work in the kitchen, you get a certain percentage of revenue earned. When Miss Kim decided to implement a tip pool , they had staff discuss it without the owner present, so they could speak more freely.

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Back of House Communication Pricing Information 78

Restaurant Engine

MARCH 13, 2024

This may show up in a variety of areas, including: Point of sale systems Payroll Back of house Front of house Digital menus Contactless ordering Mobile apps Reservations Pay at the table. You can count on us to create an amazing website that presents a unified brand for your restaurant and works across all digital platforms.

Front of House 52

Front of House Customer Service Information Back of House 52

7 Shifts

AUGUST 16, 2021

But it's the good shifts, when the front of house and back of house are flowing like a symphony, when customers are delighted, and the restaurant atmosphere feels effortless—that's the best part about restaurants. Think of a way to get at the core of an idea and present it quickly. Frequently asked questions.

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Scheduling Training Front of House Back of House 158

SiteMinder

OCTOBER 11, 2022

Cleaning back of house offices and spaces. In terms of hotel building functions, it’s useful to have housekeeping stations and supply closets on every floor as well as centralised back of house facilities for laundry and so on. A desk in the back of house office near these departments would therefore be advantageous.

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Front of House Housekeeping Maintenance Back of House 59

EATER

OCTOBER 19, 2020

Outdoor setups have also given restaurants a way to bring back some of their staff and to welcome customers eager for a break from their own kitchens. Indoor dining, however, is another story altogether, presenting considerably higher degrees of risk. Unfortunately, that’s not the whole story.

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Presentation Back of House Events Server 145

Lithos POS

DECEMBER 19, 2023

He has duties in both the front-of-house and back-of-house operations. In the front-of-house, he is responsible for customer service, reservations, and the overall dining experience. In the front-of-house, he is responsible for customer service, reservations, and the overall dining experience.

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Front of House Scheduling Communication Bookkeeping 52

Revenue Hub

DECEMBER 8, 2023

Automation technologies make a difference in hotel operations and efficiency to streamline back-office tasks such as inventory management, accounting, and payroll processing. Beyond transforming back-of-house financial duties and front-of-house guest interactions, AI and automation can also optimize the sales process.

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Travel and Tourism Procurement Maintenance Information 98

SiteMinder

DECEMBER 21, 2023

It encompasses a wide range of interactions, from front-of-house dialogue with guests to back-of-house coordination among staff. It includes emails, Slack, texts, PowerPoint presentations or notes for references, info sheets on the wall and so on. This can be helped by the way they dress and are presented too.

Communication 59

Communication Information Presentation Front of House 59

7 Shifts

JANUARY 31, 2024

A better description might be a balancing act that presents new and unique challenges every day. General maintenance Restaurant management requires being ever-present and extremely attentive. This calls you to always lead by example and foster a sense of team camaraderie that carries over even when you're not present.

Scheduling 78

Scheduling Front of House Training Customer Service 78

Les Roches

MAY 24, 2023

Many restaurants will have separate kitchen management for the culinary side of things, but you should still make sure that you know what the back-of-house staff deal with so that you can assist with the overall management.

Front of House 52

Front of House Communication Hospitality Management Customer Service 52

Les Roches

MAY 9, 2023

Many restaurants will have separate kitchen management for the culinary side of things, but you should still make sure that you know what the back-of-house staff deal with so that you can assist with the overall management.

Front of House 52

Front of House Communication Hospitality Management Customer Service 52

7 Shifts

DECEMBER 27, 2019

Recommended Reading: 6 Ways to Strengthen Your Weak Restaurant Culture While Boosting Sales Service Customer-facing roles experience turnover at higher rates than back-of-house roles. Ask colleagues for referrals, reward employees for recommending talented friends, and be present at hiring fairs.

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Server Training Front of House Back of House 144

The Restaurant Times

DECEMBER 6, 2021

Present your customers with something new and unique that they can only find in your restaurant. With all of these systems in place, as well as adhering to the fundamentals of restaurant service, you can focus on the guest experience rather than the back-of-house. Utilize Customization.

Catering 52

Catering Back of House Information Marketing 52

SiteMinder

SEPTEMBER 13, 2022

Different areas across a hotel’s operations benefit from using SOPs in different ways: there are the customer-facing front-office, sales and marketing and F&B operations, and back-of-house operations including housekeeping, maintenance, food production teams and beyond.

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Document Training Reservations Information 75

7 Shifts

DECEMBER 8, 2020

For the front-of-house, a cocktail or coffee drink. Give your team a small budget for supplies or an ingredient allowance and have them present their dish or drink to the rest of the team for a tasting at your next staff meeting. For your kitchen team, this could be a signature burger or sandwich special. Then, put it to a vote!

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Front of House Server Events Special Events 148

SiteMinder

OCTOBER 11, 2022

They must be well presented, have good communication skills and the ability to problem solve. Duties include coordinating front and back of house restaurant operations, responding to customer complaints, budgeting, negotiating with vendors, scheduling staff, and ensuring health & safety compliance. Kitchen staff.

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Maintenance Concierge Front of House Budgeting 72

The Restaurant Times

FEBRUARY 25, 2023

Besides being long-lasting, the shoes are also extremely stylish and modern and can be sported by front and back-of-house personnel. Boat Shoes: Although most boat shoes are made to avoid slips, if there is a greasy floor present, everything is overturned. This is because boat shoes and shiny floors don’t go together.

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Server POS Systems Back of House Pricing 52