Modern Restaurant Management

DECEMBER 18, 2023

In addition, AI can be used to automate and improve many back-of-house processes such as sales forecasting, purchasing, inventory, scheduling, and accounting. Looking forward to 2024, operators should prioritize owning their data to stay in communication with loyal customers and offer promotions for repeat business.

Back of House 197

Back of House Communication Scheduling Accounting 197

Modern Restaurant Management

MAY 24, 2022

Communicate. It’s important that front-of-house and back-of-house staff members have clear lines of communication with you and with each other. These quick, informal chats can help you gauge how your employee feels in their role and extends an invitation for open conversation. Build a network.

Front of House 204

Front of House Scheduling Back of House Communication 204

Modern Restaurant Management

MARCH 1, 2022

This “magic formula” requires a rich and nimble back-of-house software platform that not only automates and simplifies core tasks including vendor ordering and receiving, sales forecasting, labor scheduling, daily prep, and other mundane and time-consuming work, but also simplifies the sharing of information across the business.

Back of House 229

Back of House Training Front of House Scheduling 229

Modern Restaurant Management

OCTOBER 14, 2022

As a restaurant owner or manager, you should take it upon yourself to become familiar with common allergens so that you can later pass on this knowledge to your staff for a well-informed, allergen-friendly restaurant environment. Communicate Clearly. Back of House. On the Menu. Between Waitstaff and Kitchen Staff.

Server 186

Server Communication Training Front of House 186

Modern Restaurant Management

MARCH 29, 2023

In a people-powered industry dependent on sophisticated coordination, management strategies prioritizing mutual respect and enabling communication between the Front and Back of House can cultivate inclusive environments where relationships matter and memories are made.

Server 184

Server Communication Back of House Budgeting 184

Modern Restaurant Management

DECEMBER 1, 2021

As Henry’s reservation date approaches, your restaurant needs a robust piece of technology that allows you to communicate with Henry and Henry to communicate with you if he needs to modify his reservation. Communicate with other technology in your restaurant. Back-of-House.

Back of House 199

Back of House Reservations Front of House Communication 199

InnQuest

SEPTEMBER 12, 2023

Housekeeping: Housekeeping is responsible for maintaining the cleanliness and orderliness of guest rooms, public areas, and back-of-house spaces. Effective communication and resolution strategies are pivotal. Regularly inspect guest rooms, public areas and back-of-house spaces for wear and tear.

Maintenance 220

Maintenance Guest Satisfaction POS Systems Housekeeping 220

Modern Restaurant Management

SEPTEMBER 29, 2020

The best part is, if you’re leveraging BYOD for other back-of-house operations, you can also use it to easily implement a flexible self-scheduling application. If you’re new to the concept of BYOD touchless technology for back-of-house operations, there are a few important considerations to keep in mind.

Scheduling 193

Scheduling Back of House Communication Front of House 193

Hotel Business

NOVEMBER 27, 2023

The biggest part of it is communication,” she said. And that’s what core is really going to give you when it comes to that communication piece and knowing what’s going on.” But if you have that information before you get there, you’ve already thought about what the resolution may be.”

Maintenance 111

Maintenance Communication Guest Satisfaction Information 111

Modern Restaurant Management

MARCH 10, 2021

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. A KDS is a digital screen that relays information to your BOH, minimizing pain points by digitizing tickets. Order Views – This is how your BOH staff actually sees the information.

Back of House 185

Back of House Front of House Information Reservations 185

Modern Restaurant Management

JANUARY 24, 2022

When properly deployed, they can transform the employee experience by improving daily operations, syncing front-of-house and back-of-house communication and execution, and delivering a memorable dining experience that won’t send staff to the walk-in cooler for a good cry.

Back of House 221

Back of House Front of House Server Budgeting 221

Modern Restaurant Management

OCTOBER 27, 2022

Whether it's personalizing the drive-through experience or reliably managing store hours, a strong network can power the restaurant management tools and apps that QSRs need to streamline front- and back-of-house operations, enhance dining experiences, and keep guests happy. The app is a vital tool for customers and employees.

Back of House 193

Back of House Communication Information Marketing 193

Modern Restaurant Management

JUNE 15, 2021

By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. Don’t Confuse Customer Communications with Customer Loyalty. One precedes the other.

Communication 199

Communication Front of House Information Accounting 199

7 Shifts

JANUARY 23, 2024

Sales reports, for instance, can tell restaurateurs: How many covers they're doing each day When busy times happen Which months are quieter than others This information can help you pinpoint which shifts require more staff and vice versa. With this information in hand, you can get a clearer understanding of the amount of staff you need.

Scheduling 168

Scheduling Server Communication Information 168

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Communication. Cooking and Food Preparation.

Back of House 148

Back of House Front of House Server Download 148

Modern Restaurant Management

MAY 18, 2020

The form and instructions inform borrowers how to apply for forgiveness of their PPP loans, consistent with the Coronavirus Aid, Relief, and Economic Security Act (CARES Act). The Restaurant Reopening Blueprint is informed by interviews with key stakeholders such as diners, restaurant staff and US Foods consultants and chefs.

Front of House 204

Front of House Back of House Sanitation Information 204

7 Shifts

FEBRUARY 7, 2024

Digital systems also give employees more autonomy and better tools for communicating their availability, which tends to increase engagement. Better team communication: Say goodbye to endless text threads, email chains, and whatever other inefficient methods your team uses to negotiate schedules. All of this (and more!)

POS Systems 125

POS Systems Scheduling Front of House Accounting 125

Modern Restaurant Management

JUNE 8, 2020

” Restaurant managers who develop clearly-documented policies, operational checklists, and clear communication systems can simplify the process for everyone. Once employees are informed of your restaurant’s new safety and sanitation policies , your main challenge will be compliance. Improve Team Communication.

Sanitation 182

Sanitation Communication Download Document 182

7 Shifts

FEBRUARY 10, 2023

Mine happened when I realized social media wasn’t about meeting new people — it was about communicating in a brand new way. What do you use for back of house? Marqii gives us better control over our online information. Ovation lets our customers communicate with us. Embracing technology We all have an “Oh S**t!”

Communication 148

Communication POS Systems Information Back of House 148

Hotel Business

MAY 11, 2023

SMS text messaging is an important communication channel for guests prior to checking in and during their stay. This allows hoteliers to personalize information and recommendations and it opens a direct line of communication between the guest and hotel staff. Is an omni-channel tech approach important?

Communication 64

Communication Concierge Training Information 64

Modern Restaurant Management

OCTOBER 7, 2021

Technology also helps bridge communication between restaurant management and staff. Having a retail management tool with a mobile application, for instance, reduces the need for wait staff to move around when communicating with each other. Moreover, by eliminating unnecessary tasks, staff can focus more on the quality of their work.

Reservations 192

Reservations Kitchen Operations Front of House Back of House 192

Hotel Business

JULY 25, 2023

While PBX systems utilizing VoIP networks are ideal for general hotel communication, emergency communications paths within the elevator must meet unique code requirements and require special attention as it pertains to risk/liability reduction. Consider these shortcomings: Power outages: Elevator code requires a 4-hour battery backup.

Communication 52

Communication Maintenance Information Events 52

Modern Restaurant Management

FEBRUARY 7, 2023

The modern restaurant ecosystem demands that businesses of all shapes and styles, from full-service fine dining to quick-serve fast-casual, incorporate third-party delivery systems into their business models, strategic planning, Front and Back of House training and physical design.

POS Systems 192

POS Systems Training Strategic Planning Back of House 192

7 Shifts

NOVEMBER 12, 2020

For after-hours questions, tell trainees to communicate with their mentors via your restaurant's team communication tool to help staff maintain a work-life balance. Here are some sample guidelines for in-person communication while at work: There’s no such thing as over-communication. Be thorough in your communication.

Training 122

Training Customer Service Communication Information 122

Hotel Business

DECEMBER 21, 2022

Achieving a frictionless experience for a guest in a hotel requires a full team, from front-of-house to back-of-house and managers. Information is the antidote to chaos. We are in the age of information, and it is time hoteliers make the most of the information at their fingertips.

Housekeeping 52

Housekeeping Back of House Information Front of House 52

Les Roches

AUGUST 10, 2023

Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customer service and technical skills. What are back-of-house positions? What are the different job roles in the hospitality industry? Hospitality is wonderfully varied.

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

Modern Restaurant Management

DECEMBER 16, 2021

With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff. The digitization of the kitchen and back-of-house continues to accelerate. Kari Hensien, RizePoint CEO.

Back of House 177

Back of House Pricing Marketing Scheduling 177

Hotel Business

AUGUST 1, 2023

Emergency communication systems: At a minimum, hotels are required by law to have reliable emergency communication systems in place within elevators. In addition, hoteliers must maintain compliance with data protection regulations.

Maintenance 98

Maintenance Guest Satisfaction Communication Back of House 98

Modern Restaurant Management

MARCH 25, 2021

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. A KDS is a digital screen that relays information to your BOH, minimizing pain points by digitizing tickets. Order Views – This is how your BOH staff actually sees the information.

Back of House 88

Back of House Front of House Information Reservations 88

Synergy Suite

MARCH 21, 2023

It provides real-time information on table availability, helps optimize seating arrangements, and facilitates smooth operations in the dining area. This streamlines operations, minimizes confusion, and improves communication among staff members. This helps keep guests informed and engaged throughout their dining experience.

POS Systems 52

POS Systems Reservations Communication Demo 52

SiteMinder

FEBRUARY 29, 2024

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. To develop effective interpersonal communication skills for better interaction with guests and team members. To enhance cross-departmental communication, ensuring a seamless guest experience.

Training 52

Training Customer Service Communication Guest Satisfaction 52

Hotel Business

NOVEMBER 15, 2022

The calculator allows any hotel company to enter information specific to their sustainable operating processes and apply for MDO Sustainability Certification , which can be included in the organization’s environmental, social and governance (ESG) materials, including requests for event proposals.

Document 98

Document Information Communication Training 98

7 Shifts

JANUARY 23, 2024

Sales reports, for instance, can tell restaurateurs: How many covers they're doing each day When busy times happen Which months are quieter than others This information can help you pinpoint which shifts require more staff and vice versa. With this information in hand, you can get a clearer understanding of the amount of staff you need.

Scheduling 78

Scheduling Server Communication Information 78

Hotel Business

APRIL 4, 2023

The technology providers are streamlining event data and pulling group room block information—including room types, rates and allocations—from the Tripleseat sales-and-catering system and pushing it into Maestro PMS. Maestro PMS has formed an integration partnership with web-based sales and event management platform Tripleseat.

Catering 59

Catering Book Events Information 59

7 Shifts

FEBRUARY 8, 2024

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. With Team Communication, you can message individual staff members or the whole team about announcements or shift changes.

POS Systems 147

POS Systems Scheduling Training Reservations 147

7 Shifts

FEBRUARY 8, 2024

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. With Team Communication, you can message individual staff members or the whole team about announcements or shift changes.

POS Systems 141

POS Systems Scheduling Training Reservations 141

7 Shifts

NOVEMBER 29, 2022

Most of the panelists started handling tips one way and pivoted when they got new information. But we kept the back-of-house revenue share program for our kitchen teams, where regardless of what position you work in the kitchen, you get a certain percentage of revenue earned. Keep communication flowing. 5 Tips on Tipping.

Back of House 78

Back of House Communication Pricing Information 78