Modern Restaurant Management

DECEMBER 1, 2021

Front-of-House. As Henry’s reservation date approaches, your restaurant needs a robust piece of technology that allows you to communicate with Henry and Henry to communicate with you if he needs to modify his reservation. Communicate with other technology in your restaurant. Back-of-House.

Back of House 203

Back of House Reservations Front of House Communication 203

Modern Restaurant Management

SEPTEMBER 14, 2022

However, trained chefs don’t need to worry about losing their jobs to a restaurant AI yet, but we cannot dismiss this scenario entirely either. Role of AI in Front of House. Role of AI in Back of House. AI-based robots cook your food and deliver meals on time without missing a beat.

Back of House 211

Back of House POS Systems Training Front of House 211

Modern Restaurant Management

OCTOBER 5, 2021

Particularly impacted by the staffing shortage, restaurants are struggling to beat the labor crisis, with staffing shortages felt in both back-of-house and front-of-house staff. Although employment numbers are on the upswing, employment at eating and drinking establishments was still 1.5

Scheduling 223

Scheduling Front of House Back of House Communication 223

7 Shifts

MARCH 23, 2022

It was a two-day training for managers.” So I think it was almost two, eight-hour days training for the managers got to implement.”. The training took like an hour for us to pick, pick it up and start using it,” says Buck. With their original methods of scheduling, communication among staff and management was disconnected.

Scheduling 147

Scheduling Communication Accounting Front of House 147

Modern Restaurant Management

JANUARY 8, 2021

That means your back-of-house employees will need every advantage they can find. A fully integrated, cloud-based POS and kitchen display system allows front-of-house staff to submit orders and multiple back-of-house staff members to access those orders without any physical contact. 86 Paper Chits.

Back of House 158

Back of House Server Front of House Communication 158

Lithos POS

DECEMBER 19, 2023

Imagine your restaurant as a complex business where each part, from the kitchen staff to the front-of-house team, plays a crucial role in creating a premium dining experience. It also helps in effective communication in every department to others. He has duties in both the front-of-house and back-of-house operations.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

Modern Restaurant Management

OCTOBER 7, 2021

Technology also helps bridge communication between restaurant management and staff. Having a retail management tool with a mobile application, for instance, reduces the need for wait staff to move around when communicating with each other. Everyone should follow the proper procedure every day, not just during training sessions.

Reservations 197

Reservations Kitchen Operations Front of House Back of House 197

7 Shifts

FEBRUARY 21, 2023

When staff are unhappy, you lose more than just the cost of hiring and training. Salt & Straw in Portland made “Saltie Salutes” part of their internal communication so employees can send each other recognition for jobs well done. Trust among your team and stronger communication makes your restaurant work better, too. “.I've

Communication 152

Communication Events Front of House Back of House 152

7 Shifts

NOVEMBER 12, 2020

It usually involves an orientation, paperwork collection, and training. Day Two Training: Learning how to do your job with a training manual, in-person classes, online learning, and shadowing. Restaurant technology training, including how to request shifts and what to do during opening and closing shifts.

Training 122

Training Customer Service Communication Information 122

Modern Restaurant Management

MARCH 10, 2021

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. That means that waitstaff can digitally communicate with the BOH without losing the ticket itself. From there, an API connects to your front-and-back-of-house to communicate the order.

Back of House 190

Back of House Front of House Reservations Information 190

7 Shifts

SEPTEMBER 19, 2022

Back-of-House and Front-of-House. Establish Clear Lines of Communication. Back-of-House and Front-of-House are an even split. 7shifts data shows no large discrepancy between turnover rates in the front- and back-of-house. Front of House Positions: 41% turnover rate.

Scheduling 78

Scheduling Front of House Back of House Communication 78

SiteMinder

OCTOBER 11, 2022

Front of house positions in a hotel. Front office positions in hotels can range from managers to receptionists. Of all the front of the house positions in a hotel, this is the most senior. Duties include training and managing various other hotel front desk positions such as receptionists and concierge.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

Les Roches

JUNE 5, 2023

Front office management In a hotel, the front office management can also be called front-of-house management. Front-of-house management Font-of-house management is vital in restaurants to ensure customers enjoy their experience. You can match a role to your skills and interests.

Menu Planning 52

Menu Planning Housekeeping Front of House Training 52

7 Shifts

SEPTEMBER 16, 2021

If you're managing multiple locations of the same concept, you'll benefit from having a universal approach to hiring, training, suppliers, technology, and the overall guest experience. Standardized training across all of your locations unifies all employees to work within the guidelines you've created. Keep Your Team Connected.

Document 148

Document Communication POS Systems Training 148

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. But it's up to you to ensure you're using the best kind for each of these areas, become fluent in how to use them, and know how to train your staff if it's a technology they'll be using.

Scheduling 158

Scheduling Front of House Training Customer Service 158

Les Roches

JULY 21, 2023

Many professionals choose to work in hospitality if they enjoy working with people while also using skills such as organization, communication, and team management. For example, a hotel will usually have different managers for front-of-house and back-of-house areas. There are also more senior roles.

Travel and Tourism 52

Travel and Tourism Hospitality Management Front of House Back of House 52

Modern Restaurant Management

OCTOBER 29, 2019

Friction points that are in back of house trickle to front of house, and so we can find these internal friction points by observing our teams and identifying activities that distract them from delivering value and ask; where were they confused, frustrated, uncomfortable, or delayed. Innovation Through Communication.

Communication 146

Communication Front of House Back of House Training 146

7 Shifts

AUGUST 5, 2020

When you decide who is responsible for managing delivery orders, train those staff members on the processes they need to follow, how they should communicate delays to customers, and the tools they need to use to fulfill orders. Many have POS integrations and can automate tickets for the back-of-house (BOH) team.

Scheduling 136

Scheduling Training Front of House Budgeting 136

Modern Restaurant Management

JUNE 2, 2021

By ensuring that orders are being submitted accurately, communicated to the kitchen staff, tallied up on the cheque, and that all that information is integrated into the inventory system, accounting, etc., In order to create that positive guest experience, restaurants need to have everything working behind the scenes.

Concierge 198

Concierge Server Front of House Back of House 198

Hotel Business

DECEMBER 21, 2022

Achieving a frictionless experience for a guest in a hotel requires a full team, from front-of-house to back-of-house and managers. The back of house operational side of hospitality is an often-overlooked area that is central to achieving an overall great experience for guests.

Housekeeping 52

Housekeeping Back of House Information Front of House 52

7 Shifts

OCTOBER 12, 2022

Until recently, back-of-house workers were not legally allowed to be included in tip pools. But the Department of Labor and the Fair Labor Standards Act (FSLA) has made it clear that cooks, dishwashers, and their back-of-house coworkers can be included in the tip pool. Tip Pooling by FOH & BOH. Fast Food Restaurants.

Server 146

Server Back of House POS Systems Customer Service 146

Les Roches

MAY 24, 2023

You’ll also be responsible for planning staff training , such as making sure front-of-house staff know how to use any PoS (point-of-sale) system that you use, and ensuring that your kitchen staff all have appropriate food safety and sanitation training. Successful restaurant management requires a diverse skill set.

Front of House 52

Front of House Communication Hospitality Management Customer Service 52

Les Roches

MAY 9, 2023

You’ll also be responsible for planning staff training, such as making sure front-of-house staff know how to use any PoS (point-of-sale) system that you use, and ensuring that your kitchen staff all have appropriate food safety and sanitation training. These also play into effective teamwork.

Front of House 52

Front of House Communication Hospitality Management Customer Service 52

The Restaurant Times

MARCH 27, 2022

A restaurant manager must promote successful business tactics and oversee all back of house and front of house operations. Good Communication Skills. A manager needs to have excellent verbal and interpersonal communication skills to manage restaurant operations effectively.

Front of House 52

Front of House Communication Budgeting Back of House 52

NCC USA

DECEMBER 7, 2022

Front-of-House Components of a POS System for Restaurants . Ease of use is another key quality; user-friendly interfaces are vital for efficient operations and minimal training requirements (which saves time and money, especially in an industry with high turnover). . The Software. The software’s design is also important.

POS Systems 52

POS Systems Front of House Information Communication 52

Modern Restaurant Management

MARCH 25, 2021

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. That means that waitstaff can digitally communicate with the BOH without losing the ticket itself. From there, an API connects to your front-and-back-of-house to communicate the order.

Back of House 88

Back of House Front of House Reservations Information 88

Modern Restaurant Management

JANUARY 8, 2024

To tackle this pressing issue effectively, businesses must invest in staff training and development, vital for retaining and upskilling their existing workforce. Who brands trust, how programs are architected, procedures and great communication matters…A LOT. Nothing is fraud proof.

Pricing 216

Pricing Catering Training Marketing 216

7 Shifts

MAY 27, 2021

For example, it might make sense to have a newer employee work weekdays until he gets his footing, then allow him to fill an opening that becomes available for a weekend shift once he's fully trained. Cross-Training Employees. Rotating shifts, however, may favor a larger-sized staff that want more flexibility from a work schedule.

Scheduling 148

Scheduling Server Front of House Back of House 148

7 Shifts

JANUARY 10, 2024

Turnover is almost zero and staff are focused on training each other and making each other better. As a chef himself, he noticed the pay imbalance between the front and back of house. Communication is key — collect feedback from staff about how they want to be compensated. 20% What prompted the change?

Server 88

Server Front of House Back of House Communication 88

7 Shifts

MAY 25, 2020

You likely already have a cleaning routine that you have communicated with your team and have some procedure of checking to ensure it has been completed. Front of house High-touch surfaces such as door knobs and handles, railings, switches, chairs, tables, faucets, toilet flush levers, etc. Understand cleaning vs sanitizing ??

Sanitation 135

Sanitation Front of House Back of House Accounting 135

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. But it's up to you to ensure you're using the best kind for each of these areas, become fluent in how to use them, and know how to train your staff if it's a technology they'll be using.

Scheduling 78

Scheduling Front of House Training Customer Service 78

7 Shifts

JANUARY 10, 2024

Turnover is almost zero and staff are focused on training each other and making each other better. As a chef himself, he noticed the pay imbalance between the front and back of house. Communication is key — collect feedback from staff about how they want to be compensated. 20% What prompted the change?

Server 78

Server Front of House Back of House Communication 78

7 Shifts

JUNE 8, 2020

Rachel: “Hustle, flexibility, communication and teamwork skills.” Katy: “For the front of house positions you should be sociable, empathetic, and able to multitask. For the back of house positions, you should be organized and detail-oriented. I always loved the software, it made my life so much easier.

Server 130

Server Scheduling Communication Front of House 130

7 Shifts

JANUARY 14, 2020

Between writing and posting a job description, interviewing candidates, onboarding, and training, replacing just one employee costs restaurants about $3,500. Unveil them in an all-team meeting and in your restaurant’s communication tool. Incorporate your newfound values in your hiring, training, and performance reviews.

Server 146

Server Front of House Communication Training 146

Lithos POS

SEPTEMBER 27, 2023

The strategy can include training, employee salary growth, career growth, and employee retention growth. Effective communication among your employees is crucial, and the KDS fosters better communication between front-of-house and back-of-house staff.

POS Systems 69

POS Systems Accounting Front of House Server 69

7 Shifts

DECEMBER 8, 2020

The benefits of employee contests can impact all areas of your business and employee lifecycle—from sales to engagement to training. Have a cocktail or menu competition The next time you are changing up your menu, open up a slot for an item that will be created by a member of your kitchen or front of house staff. The best part?

Front of House 148

Front of House Server Events Special Events 148

7 Shifts

MAY 27, 2021

For example, it might make sense to have a newer employee work weekdays until he gets his footing, then allow him to fill an opening that becomes available for a weekend shift once he's fully trained. Cross-Training Employees. Rotating shifts, however, may favor a larger-sized staff that want more flexibility from a work schedule.

Scheduling 78

Scheduling Server Front of House Back of House 78