7 Shifts

SEPTEMBER 19, 2022

The restaurants that are able to keep employees around treat the employee experience with as much regard as the customer experience, if not more. They offer work-life balance, flexible schedules, useful benefits, and operate on strong core values. Back-of-House and Front-of-House. Schedule with empathy.

Scheduling 78

Scheduling Front of House Back of House Communication 78

7 Shifts

OCTOBER 12, 2022

Does not take into account level of experience, position, or standard of service provided. Encourages team to work together to provide high quality service. Full service restaurants, casual restaurants. Does not take into account slower shifts or individual performances. Full service restaurants.

Server 146

Server Back of House POS Systems Customer Service 146

Lithos POS

SEPTEMBER 27, 2023

POS helps you to automate various business functions such as inventory, payments, accounting, customer, and employee operations. You can integrate the software with other software such as accounting, inventory, CRM, payment, and other food aggregators. POS helps you to provide a seamless customer experience.

POS Systems 69

POS Systems Accounting Front of House Server 69

Synergy Suite

NOVEMBER 30, 2023

Understanding and managing prime costs is vital for several reasons: Profitability: Prime costs, comprising both the cost of goods sold (COGS) and labor expenses, typically account for the largest portion of a restaurant’s expenses. Be prepared to adjust your calculations to account for seasonal fluctuations.

Portion Control 52

Portion Control Scheduling Pricing Training 52

Modern Restaurant Management

DECEMBER 21, 2022

Reduce portion sizes slightly to maintain menu prices but account for increased costs. ” – Bob Patterson, founder and president of Patterson & Company Certified Public Accountants. We’ll see more restaurants offering their employees gig-like schedule flexibility and instant access to earned wages.

POS Systems 197

POS Systems Pricing Front of House Marketing 197

7 Shifts

DECEMBER 27, 2019

Contrary to popular belief, it isn’t employee dissatisfaction with pay or scheduling. Team culture and customer service also suffer. Time spent on hiring is also a productivity suck, as that's time that managers and employees could be spending on other things, like focusing on the business’ growth or the customer experience.

Server 144

Server Training Front of House Back of House 144

Modern Restaurant Management

JANUARY 8, 2024

We’re seeing strong and growing interest in IoT connectivity and automation in the back-of-house – especially for multi-site operators. Artificial Intelligence will play a bigger role in restaurants whether it’s taking orders, managing customer service or doing some of the back of the house work.

Pricing 215

Pricing Catering Training Marketing 215

Synergy Suite

APRIL 24, 2023

By reducing phone orders and manual entry, restaurant staff can focus more on food preparation and customer service. Additionally, online ordering systems enable restaurants to cater to a larger customer base, including busy individuals who prefer the convenience of ordering from their computers or mobile devices.

POS Systems 52

POS Systems Information Maintenance Pricing 52

7 Shifts

MAY 31, 2021

The term can refer to the logistics of any and all tasks in a restaurant, including its finances, its kitchen, its staff, and its service model. For successful implementation of these processes, restaurants often rely on tools for accountability and optimization, including technology, templates, systems, and planners. Customer Service.

Server 145

Server Scheduling Portion Control Customer Service 145

7 Shifts

SEPTEMBER 19, 2019

Every great restaurant has many parts that contribute to its success: delicious food, excellent customer service, an inviting atmosphere, and competent staff. As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue.

Scheduling 113

Scheduling Communication Training Customer Service 113

7 Shifts

SEPTEMBER 26, 2022

What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software. Cooking and Food Preparation.

Back of House 148

Back of House Front of House Server Download 148

7 Shifts

MARCH 16, 2022

A restaurant earns its reputation primarily from two things: its food and its service. In order to deliver on both these accounts, it's critical to cultivate an environment where people — customers and staff alike — want to be. Get Staff Buy-in On Scheduling. Another key strategy is talent management.

Scheduling 148

Scheduling Server Communication Training 148

Modern Restaurant Management

FEBRUARY 15, 2022

With a critically shrunken talent pool, restaurants are racing to fill positions in every part of the business — front of house, back of house, and corporate teams. For hourly workers, ensuring they have enough shifts scheduled to meet their earnings expectations is critical. Enter digital tableside ordering.

Server 225

Server Marketing Front of House Back of House 225

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. Store schedules and labor management. No matter what kind of technology is implemented in restaurants, they have to stay customer-centric.

Catering 215

Catering Marketing Customer Service Front of House 215

Synergy Suite

FEBRUARY 21, 2023

Integration with back-office systems, such as accounting or payroll software, is crucial for efficient management across all locations. Online ordering integration is vital for allowing customers to customize their orders and select delivery or pickup options.

POS Systems 52

POS Systems Training Budgeting Reservations 52

Modern Restaurant Management

OCTOBER 8, 2020

With a different patty make-up than the traditional burger, Impossible Burgers require special cooking care to lock in the flavor and taste that has escalated them as a new menu item favorite across quick service restaurant chains and independent operators. To save time and hassle, employees can schedule in advance. Zuul Market Debuts.

Marketing 154

Marketing Information Scheduling Download 154

Modern Restaurant Management

AUGUST 19, 2020

Artificial Intelligence bots manage customer service interactions, asking clarifying questions to gather the necessary details. Reiterate your health and safety procedures as communities slowly open back up. Digitizing your customer engagement will be critical to retaining current customers and capturing consumer loyalty. ?

Budgeting 227

Budgeting Health & Safety Sanitation POS Systems 227