Modern Restaurant Management

SEPTEMBER 14, 2022

For example, your Netflix account sends your recommendations based on the content you viewed in the past, and you continue to get more suggestions that interest you when you keep using the service for an extended period. Role of AI in Front of House. Role of AI in Back of House.

Back of House 211

Back of House POS Systems Training Front of House 211

Modern Restaurant Management

JUNE 15, 2021

By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. Don’t Confuse Customer Communications with Customer Loyalty. Besides, consumers are already thinking digital first.

Communication 203

Communication Front of House Information Accounting 203

7 Shifts

JANUARY 23, 2024

Reflective of team availability Don’t just schedule people blindly — take availability into account. Prior year data doesn’t account for when local festivals or sporting events happen. The best way to make sure it doesn't trickle down into more problems is to establish a team communication strategy for shift trades and changes.

Scheduling 167

Scheduling Server Communication Information 167

Boutique Hotel News

NOVEMBER 14, 2022

On the consumer front, Stewart also highlighted that the top 50 per cent of households account for almost 70 per cent of all spending, inferring that high income individuals are in a strong position to sustain the market. . If departments received similar wages, multi-skilling would broaden the appeal of roles,” he said.

Events 162

Events Front of House Back of House Book 162

Modern Restaurant Management

MARCH 10, 2021

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. That means that waitstaff can digitally communicate with the BOH without losing the ticket itself. From there, an API connects to your front-and-back-of-house to communicate the order.

Back of House 189

Back of House Front of House Reservations Information 189

SiteMinder

OCTOBER 11, 2022

Front of house staff need to have easy and instant access to the hotel’s booking system as well as the internal communications system so that they can quickly resolve any queries that guests have. Other than the front of house managers and night managers, a hotel’s management staff go largely unseen by guests. Making beds.

Front of House 59

Front of House Housekeeping Maintenance Back of House 59

Hotel Business

MARCH 7, 2023

Sales and marketing teams can collaborate to create personalized automated or ad hoc sales campaigns targeting corporate clients and travel agents to launch outreach efforts with segmented, pre-scheduled campaigns and personalized direct sales communications through Cendyn’s Microsoft Exchange integration.

Reservations 83

Reservations Scheduling Accounting Communication 83

Lithos POS

DECEMBER 19, 2023

It also helps in effective communication in every department to others. He acts as an accountant, overseeing invoices, payroll, profit and loss statements, and tax records. He has duties in both the front-of-house and back-of-house operations. There should be proper communication between chefs and cooks.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

7 Shifts

SEPTEMBER 19, 2022

Back-of-House and Front-of-House. Establish Clear Lines of Communication. Back-of-House and Front-of-House are an even split. 7shifts data shows no large discrepancy between turnover rates in the front- and back-of-house. Front of House Positions: 41% turnover rate.

Scheduling 78

Scheduling Front of House Back of House Communication 78

Hotel Business

NOVEMBER 10, 2022

Think Simplicity , a cloud communication technology provider of all-inclusive voice and chat solutions for the hospitality industry, has partnered with hospitality management platform Cloudbeds.

Front Desk Operations 52

Front Desk Operations Housekeeping Communication Accounting 52

7 Shifts

OCTOBER 12, 2022

Does not take into account level of experience, position, or standard of service provided. Does not take into account slower shifts or individual performances. Until recently, back-of-house workers were not legally allowed to be included in tip pools. to run smoothly. Total hours worked. All eligible staff. Points based.

Server 146

Server Back of House POS Systems Customer Service 146

Hotel Business

AUGUST 11, 2023

The integration optimizes hotel operations, allowing real-time cross-departmental collaboration between front-of-house, housekeeping and engineering to efficiently manage guest requests, improve guest satisfaction and achieve prime operational visibility and accountability, according to the company.

Front of House 52

Front of House Housekeeping Guest Satisfaction Accounting 52

7 Shifts

JANUARY 23, 2024

Reflective of team availability Don’t just schedule people blindly — take availability into account. Prior year data doesn’t account for when local festivals or sporting events happen. The best way to make sure it doesn't trickle down into more problems is to establish a team communication strategy for shift trades and changes.

Scheduling 78

Scheduling Server Communication Information 78

SiteMinder

OCTOBER 11, 2022

Duties include negotiating with vendors, managing contracts, quality assurance, stock taking, and accounting. This role oversees all systems used to manage bookings, schedule maintenance and facilitate communications. Accounting manager. The accounts department oversees all incoming and outgoing expenses.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

7 Shifts

NOVEMBER 12, 2020

For after-hours questions, tell trainees to communicate with their mentors via your restaurant's team communication tool to help staff maintain a work-life balance. If your restaurant uses 7shifts , help new employees log in to their accounts. Be thorough in your communication. Questions are encouraged.

Training 122

Training Customer Service Communication Information 122

Modern Restaurant Management

MARCH 25, 2021

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. That means that waitstaff can digitally communicate with the BOH without losing the ticket itself. From there, an API connects to your front-and-back-of-house to communicate the order.

Back of House 88

Back of House Front of House Reservations Information 88

Lithos POS

SEPTEMBER 27, 2023

POS helps you to automate various business functions such as inventory, payments, accounting, customer, and employee operations. You can integrate the software with other software such as accounting, inventory, CRM, payment, and other food aggregators. and building strong communication between your front-of-house and back-of-house.

POS Systems 69

POS Systems Accounting Front of House Server 69

7 Shifts

SEPTEMBER 16, 2021

You might delegate back-of-house responsibilities to the executive chef at each location, while server scheduling and other front-of-house operations go to the general manager. An open line of communication open between yourself and your managers and employees is the heartbeat of successful restaurant operation.

Document 148

Document Communication POS Systems Training 148

Modern Restaurant Management

AUGUST 6, 2020

Third, menus should take into account changing customer bases. Customer Communication. Though restaurant technology has come a long way in improving the front of house customer experience in discovery and delivery, one area of the restaurant that is often overlooked is in the back of house.

Front of House 212

Front of House Back of House Server Scheduling 212

Hotel Business

APRIL 4, 2023

Tripleseat and Maestro PMS are streamlining communication to prevent operational disasters like overbooking from ever happening.” In addition to rates and room types, information sent to the PMS will include the block release date; booking name; room block name; account and contact; and booking notes.

Catering 59

Catering Book Events Information 59

Modern Restaurant Management

JUNE 2, 2021

By ensuring that orders are being submitted accurately, communicated to the kitchen staff, tallied up on the cheque, and that all that information is integrated into the inventory system, accounting, etc., This is where restaurant technology plays its biggest role.

Concierge 197

Concierge Server Front of House Back of House 197

7 Shifts

JANUARY 26, 2021

Go All-in on Delivery and Takeout The forced closures that swathed the restaurant industry last spring—with some back in place—delivery and takeout became the only way for diners to get restaurant food, and the only way for restaurants to drive revenue. Before March of 2020, front of house shifts made up 34% of all shifts.

Front of House 148

Front of House Accounting Back of House Server 148

7 Shifts

MARCH 31, 2023

Table of Contents It starts with hiring Invest in developing your people There’s no one-size-fits-all way to pay Create a culture of transparency and communication Use tech to save time It starts with hiring When you’re short-staffed, it can be tempting to hire the first person who walks in the door. Communicate and let me know.’

Document 78

Document Communication Training Scheduling 78

Serviced Apartments

NOVEMBER 14, 2022

On the consumer front, Stewart also highlighted that the top 50 per cent of households account for almost 70 per cent of all spending, inferring that high income individuals are in a strong position to sustain the market. . If departments received similar wages, multi-skilling would broaden the appeal of roles,” he said.

Events 52

Events Front of House Back of House Book 52

7 Shifts

MAY 25, 2020

You likely already have a cleaning routine that you have communicated with your team and have some procedure of checking to ensure it has been completed. Here are some guidelines to consider implementing before your next shift. Create a sanitization & cleaning checklist ?? Choose the right cleaning products ??

Sanitation 135

Sanitation Front of House Back of House Accounting 135

The Restaurant Times

NOVEMBER 4, 2021

A well-designed kitchen layout not only helps your back-of-house crew to prepare high-quality meals but also increases the speed and efficiency of your whole team, resulting in a better guest experience. . The greatest commercial kitchen in the world would be for waste if you didn’t take your local norms and laws into account.

Back of House 98

Back of House Sanitation Accounting Maintenance 98

7 Shifts

MAY 27, 2021

Remember to take any considerations needed into account (this may be a reason to use a partial rotation schedule and keep a few employees on a fixed schedule). Depending on your restaurant's makeup, it could be worthwhile to have separate shift groups or schedule types for back-of-house and front-of-house staff, or even by specific role.

Scheduling 148

Scheduling Server Front of House Back of House 148

7 Shifts

JANUARY 31, 2024

Accounting & finances Many owners—who take the initiative to fund and start the restaurant —expect you to keep the business open and profitable. You'll use a lot of restaurant software and technologies on the job—from employee scheduling software to payroll and accounting tools to online ordering systems and beyond.

Scheduling 158

Scheduling Front of House Training Customer Service 158

Revenue Hub

DECEMBER 8, 2023

Hotels that aim to attract Gen Z travelers should focus on sustainability, diversity, and inclusion efforts, as well as marketing initiatives that communicate company values and accomplishments around these issues. Expectations for mobile options, digital connectivity, and online brand interactions.

Travel and Tourism 95

Travel and Tourism Procurement Maintenance Information 95

The Restaurant Times

NOVEMBER 25, 2021

They want their needs to be taken into account, and they want to be given a chance to succeed, regardless of the department they work in. The conflict between the kitchen and the front of the house is a major source of frustration for employees across many restaurants. People appreciate being heard.

Training 52

Training Communication Back of House Kitchen Operations 52

Synergy Suite

NOVEMBER 30, 2023

Understanding and managing prime costs is vital for several reasons: Profitability: Prime costs, comprising both the cost of goods sold (COGS) and labor expenses, typically account for the largest portion of a restaurant’s expenses. Be prepared to adjust your calculations to account for seasonal fluctuations.

Portion Control 52

Portion Control Scheduling Pricing Training 52

Modern Restaurant Management

JANUARY 8, 2024

Who brands trust, how programs are architected, procedures and great communication matters…A LOT. We’re seeing strong and growing interest in IoT connectivity and automation in the back-of-house – especially for multi-site operators. Nothing is fraud proof.

Pricing 215

Pricing Catering Training Marketing 215

Les Roches

OCTOBER 10, 2023

These include: Hospitality manager Hotel management Resort management Event management Back-of-house and housekeeping management Food and beverage director Careers in luxury hospitality Revenue and finance management. We’ll look in more detail at some of these later in the article.

Travel and Tourism 52

Travel and Tourism Hospitality Management Concierge Training 52

7 Shifts

DECEMBER 8, 2020

Recommended Reading: Restaurant Task Management: How to Communicate Tasks to Staff 4. Back of house employees may have their choice of station or have the privilege of not having to cut fries for a shift. Tally up and see which member of your team had the most perfect checks and give them a reward at the end of competition.

Front of House 148

Front of House Server Events Special Events 148

7 Shifts

MAY 27, 2021

Remember to take any considerations needed into account (this may be a reason to use a partial rotation schedule and keep a few employees on a fixed schedule). Depending on your restaurant's makeup, it could be worthwhile to have separate shift groups or schedule types for back-of-house and front-of-house staff, or even by specific role.

Scheduling 78

Scheduling Server Front of House Back of House 78

7 Shifts

DECEMBER 2, 2021

Account for Employee Capabilities. For example, if your kitchen sees diminishing marginal returns when there are more than six cooks in there, you might not need too many back-of-house employees on-call for a given shift. 7shifts employee feedback and communication software. What can 7shifts do for you?

Scheduling 148

Scheduling Server Communication Back of House 148

7 Shifts

JANUARY 31, 2024

Accounting & finances Many owners—who take the initiative to fund and start the restaurant —expect you to keep the business open and profitable. You'll use a lot of restaurant software and technologies on the job—from employee scheduling software to payroll and accounting tools to online ordering systems and beyond.

Scheduling 78

Scheduling Front of House Training Customer Service 78