Hotel Business

AUGUST 11, 2023

The integration optimizes hotel operations, allowing real-time cross-departmental collaboration between front-of-house, housekeeping and engineering to efficiently manage guest requests, improve guest satisfaction and achieve prime operational visibility and accountability, according to the company.

Front of House 52

Front of House Housekeeping Guest Satisfaction Accounting 52

Modern Restaurant Management

SEPTEMBER 14, 2022

For example, your Netflix account sends your recommendations based on the content you viewed in the past, and you continue to get more suggestions that interest you when you keep using the service for an extended period. Role of AI in Front of House. Role of AI in Back of House.

Back of House 211

Back of House POS Systems Training Front of House 211

EATER

DECEMBER 21, 2020

But as an employee on the receiving end of that rage, the book fails to account for trauma he caused me. Chang writes that he doesn’t remember the specific incident, but concedes that, apart from a few details, the account is “accurate and could have been written about almost any night I was working service.”. I love teams.”

Accounting 145

Accounting Book Front of House Server 145

Lithos POS

DECEMBER 19, 2023

Imagine your restaurant as a complex business where each part, from the kitchen staff to the front-of-house team, plays a crucial role in creating a premium dining experience. It also helps in effective communication in every department to others. He has duties in both the front-of-house and back-of-house operations.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

7 Shifts

JANUARY 26, 2021

Go All-in on Delivery and Takeout The forced closures that swathed the restaurant industry last spring—with some back in place—delivery and takeout became the only way for diners to get restaurant food, and the only way for restaurants to drive revenue. Before March of 2020, front of house shifts made up 34% of all shifts.

Front of House 148

Front of House Accounting Back of House Server 148

SiteMinder

OCTOBER 11, 2022

Front of house positions in a hotel. Front office positions in hotels can range from managers to receptionists. However, as front of house operatives, reservation agents should also be willing to assist guests with other queries. Front of house manager. Accounting manager. Table of contents.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

Modern Restaurant Management

MARCH 10, 2021

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. That means that waitstaff can digitally communicate with the BOH without losing the ticket itself. From there, an API connects to your front-and-back-of-house to communicate the order.

Back of House 189

Back of House Front of House Information Reservations 189

7 Shifts

JANUARY 23, 2024

Reflective of team availability Don’t just schedule people blindly — take availability into account. Prior year data doesn’t account for when local festivals or sporting events happen. The best way to make sure it doesn't trickle down into more problems is to establish a team communication strategy for shift trades and changes.

Scheduling 167

Scheduling Server Communication Information 167

7 Shifts

SEPTEMBER 19, 2022

Back-of-House and Front-of-House. Establish Clear Lines of Communication. Back-of-House and Front-of-House are an even split. 7shifts data shows no large discrepancy between turnover rates in the front- and back-of-house. Front of House Positions: 41% turnover rate.

Scheduling 78

Scheduling Front of House Back of House Communication 78

Modern Restaurant Management

AUGUST 6, 2020

Third, menus should take into account changing customer bases. Customer Communication. Though restaurant technology has come a long way in improving the front of house customer experience in discovery and delivery, one area of the restaurant that is often overlooked is in the back of house.

Front of House 212

Front of House Back of House Server Scheduling 212

Modern Restaurant Management

JUNE 2, 2021

By ensuring that orders are being submitted accurately, communicated to the kitchen staff, tallied up on the cheque, and that all that information is integrated into the inventory system, accounting, etc., This is where restaurant technology plays its biggest role.

Concierge 197

Concierge Server Front of House Back of House 197

7 Shifts

OCTOBER 12, 2022

Does not take into account level of experience, position, or standard of service provided. Does not take into account slower shifts or individual performances. Until recently, back-of-house workers were not legally allowed to be included in tip pools. to run smoothly. Total hours worked. All eligible staff. Points based.

Server 146

Server Back of House POS Systems Customer Service 146

Lithos POS

SEPTEMBER 27, 2023

POS helps you to automate various business functions such as inventory, payments, accounting, customer, and employee operations. You can integrate the software with other software such as accounting, inventory, CRM, payment, and other food aggregators. and building strong communication between your front-of-house and back-of-house.

POS Systems 69

POS Systems Accounting Front of House Server 69

Modern Restaurant Management

MARCH 25, 2021

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. That means that waitstaff can digitally communicate with the BOH without losing the ticket itself. From there, an API connects to your front-and-back-of-house to communicate the order.

Back of House 88

Back of House Front of House Information Reservations 88

7 Shifts

SEPTEMBER 16, 2021

You might delegate back-of-house responsibilities to the executive chef at each location, while server scheduling and other front-of-house operations go to the general manager. An open line of communication open between yourself and your managers and employees is the heartbeat of successful restaurant operation.

Document 148

Document Communication POS Systems Training 148

7 Shifts

JANUARY 23, 2024

Reflective of team availability Don’t just schedule people blindly — take availability into account. Prior year data doesn’t account for when local festivals or sporting events happen. The best way to make sure it doesn't trickle down into more problems is to establish a team communication strategy for shift trades and changes.

Scheduling 78

Scheduling Server Communication Information 78

7 Shifts

JANUARY 31, 2024

Accounting & finances Many owners—who take the initiative to fund and start the restaurant —expect you to keep the business open and profitable. You'll use a lot of restaurant software and technologies on the job—from employee scheduling software to payroll and accounting tools to online ordering systems and beyond.

Scheduling 158

Scheduling Front of House Training Customer Service 158

7 Shifts

NOVEMBER 12, 2020

For after-hours questions, tell trainees to communicate with their mentors via your restaurant's team communication tool to help staff maintain a work-life balance. If your restaurant uses 7shifts , help new employees log in to their accounts. Be thorough in your communication. Questions are encouraged.

Training 122

Training Customer Service Communication Information 122

Serviced Apartments

NOVEMBER 14, 2022

On the consumer front, Stewart also highlighted that the top 50 per cent of households account for almost 70 per cent of all spending, inferring that high income individuals are in a strong position to sustain the market. . If departments received similar wages, multi-skilling would broaden the appeal of roles,” he said.

Events 52

Events Front of House Back of House Book 52

7 Shifts

MAY 25, 2020

You likely already have a cleaning routine that you have communicated with your team and have some procedure of checking to ensure it has been completed. Front of house High-touch surfaces such as door knobs and handles, railings, switches, chairs, tables, faucets, toilet flush levers, etc. Choose the right cleaning products ??

Sanitation 135

Sanitation Front of House Back of House Accounting 135

7 Shifts

MAY 27, 2021

Remember to take any considerations needed into account (this may be a reason to use a partial rotation schedule and keep a few employees on a fixed schedule). Depending on your restaurant's makeup, it could be worthwhile to have separate shift groups or schedule types for back-of-house and front-of-house staff, or even by specific role.

Scheduling 148

Scheduling Server Front of House Back of House 148

Revenue Hub

DECEMBER 8, 2023

Hotels that aim to attract Gen Z travelers should focus on sustainability, diversity, and inclusion efforts, as well as marketing initiatives that communicate company values and accomplishments around these issues. Expectations for mobile options, digital connectivity, and online brand interactions.

Travel and Tourism 99

Travel and Tourism Procurement Maintenance Information 99

7 Shifts

DECEMBER 8, 2020

Have a cocktail or menu competition The next time you are changing up your menu, open up a slot for an item that will be created by a member of your kitchen or front of house staff. For the front-of-house, a cocktail or coffee drink. Recommended Reading: Restaurant Task Management: How to Communicate Tasks to Staff 4.

Front of House 148

Front of House Server Events Special Events 148

7 Shifts

JANUARY 31, 2024

Accounting & finances Many owners—who take the initiative to fund and start the restaurant —expect you to keep the business open and profitable. You'll use a lot of restaurant software and technologies on the job—from employee scheduling software to payroll and accounting tools to online ordering systems and beyond.

Scheduling 78

Scheduling Front of House Training Customer Service 78

Modern Restaurant Management

DECEMBER 21, 2022

Reduce portion sizes slightly to maintain menu prices but account for increased costs. Talk to your bank — be proactive in communications and provide timely, accurate financial information if trying to secure or increase a line of credit. Typically 25 percent of line items produce 90 percent of revenue.

POS Systems 197

POS Systems Pricing Front of House Marketing 197

7 Shifts

MAY 27, 2021

Remember to take any considerations needed into account (this may be a reason to use a partial rotation schedule and keep a few employees on a fixed schedule). Depending on your restaurant's makeup, it could be worthwhile to have separate shift groups or schedule types for back-of-house and front-of-house staff, or even by specific role.

Scheduling 78

Scheduling Server Front of House Back of House 78

Synergy Suite

NOVEMBER 30, 2023

Understanding and managing prime costs is vital for several reasons: Profitability: Prime costs, comprising both the cost of goods sold (COGS) and labor expenses, typically account for the largest portion of a restaurant’s expenses. Be prepared to adjust your calculations to account for seasonal fluctuations.

Portion Control 52

Portion Control Scheduling Pricing Training 52

Modern Restaurant Management

JANUARY 8, 2024

Who brands trust, how programs are architected, procedures and great communication matters…A LOT. We’re seeing strong and growing interest in IoT connectivity and automation in the back-of-house – especially for multi-site operators. Nothing is fraud proof.

Pricing 215

Pricing Catering Training Marketing 215

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Communication. Cooking and Food Preparation.

Back of House 148

Back of House Front of House Server Download 148

OpenTable

OCTOBER 20, 2023

Whether you’re leaning towards digital accounting solutions or considering the expertise of a financial advisor, staying clued in on your cash flow—both outgoing and incoming—is pivotal for your restaurant’s triumph. Customer service skills should be a key focus , as should teamwork and communication.

POS Systems 52

POS Systems Budgeting Reservations Front of House 52

Synergy Suite

APRIL 24, 2023

Kitchen Management Software If your restaurant utilizes kitchen management software to streamline order preparation and communication in the kitchen, check if the online ordering system can integrate with it. Take into account any additional fees, such as setup fees, transaction fees, or ongoing maintenance costs.

POS Systems 52

POS Systems Information Maintenance Pricing 52

7 Shifts

FEBRUARY 7, 2024

After that, the most popular back-office technologies were accounting software (55%), mobile payments (52%), and third-party food delivery services (51%). Digital systems also give employees more autonomy and better tools for communicating their availability, which tends to increase engagement.

POS Systems 125

POS Systems Scheduling Front of House Accounting 125

7 Shifts

MARCH 16, 2022

In order to deliver on both these accounts, it's critical to cultivate an environment where people — customers and staff alike — want to be. In the restaurant industry, it can be difficult to maintain front- and back-of-house staff, as many will eventually move on to pursue new ventures such as school, travel, or alternate employment.

Scheduling 148

Scheduling Server Communication Training 148

7 Shifts

SEPTEMBER 20, 2021

You know the mix of front-of-house and back-of-house roles you require for every shift. These changes, though, can throw the schedule off if not properly tracked and accounted for. I had one email [account] just for time off,” says Kim Jackson, District Manager and Franchise Trainer for The Human Bean. “We

Scheduling 148

Scheduling Server Accounting Front of House 148

7 Shifts

OCTOBER 26, 2022

Department of Labor updated tip pooling laws to include back-of-house staff in tip pooling. Rather than leaving it up to individual restaurants or states to ensure equitable pay, experts have communicated that federal laws are a fair and efficient way to ensure that service workers are paid fairly. In 2018, the U.S.

Presentation 194

Presentation Server Front of House Back of House 194

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. Attend meetings, follow safety procedures, and maintain front desk cleanliness.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. Attend meetings, follow safety procedures, and maintain front desk cleanliness.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40