Revenue Hub

AUGUST 25, 2023

NB: This is an article from Hotelchamp Not only are travellers increasingly turning to online platforms to book their stays, but hotels also find themselves competing head-to-head with powerful online travel agents (OTAs). At their core, they both aim to sell a product or service online.

Book 86

Book Guest Satisfaction Information Article 86

Modern Restaurant Management

FEBRUARY 2, 2022

Restaurant Week is all about creating great food experiences, and in the pandemic era, this means branching out from the old dine-in-only norms and offering attractive takeout options. A direct digital online ordering platform can help boost efficiency in several ways. Go Digital. Optimize Your Menu.

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Demo Events Communication Presentation 192

Restaurant Engine

APRIL 24, 2024

They are answered and ready for action. #1: This could be your website, your online ordering system, or even a third party like DoorDash. tweet this) Many potential diners will research your restaurant online. See what so many restaurateurs are raving about. 7: How Do I Fix My Online Reputation?

Marketing 52

Marketing Customer Service Pricing Definition 52

Restaurant Engine

APRIL 10, 2024

In addition, your well-trained servers are better able to upsell items like appetizers, desserts, and alcoholic drinks when customers eat at your restaurant in person. Don’t forget that employee training is key to the overall guest experience. See what so many restaurateurs are raving about.

Customer Service 52

Customer Service Training Marketing Server 52

Modern Restaurant Management

DECEMBER 1, 2021

Henry is ready to order some dinner. As he is about to enter the restaurant, let’s consider the technology that he will encounter along his journey to pick up his order. Additionally, Henry could have encountered an order ready screen as he entered the restaurant. Front-of-House. Guest Management & Waitlist.

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Back of House Reservations Front of House Communication 199

Modern Restaurant Management

FEBRUARY 17, 2023

” When we asked nearly 800 US consumers about past and future restaurant usage, consumers whofrequented restaurants ten or more times per week (frequent users) are twice as likely to increase their future use. Younger generations are ready and willing to use technology, so train them to open your app instead of someone else’s.

Pricing 182

Pricing Marketing Presentation Training 182

Modern Restaurant Management

JUNE 12, 2023

Here are 4 tips to help you ensure your restaurant is ready the next time Mother Nature strikes. If you’re in an area affected by wildfires, even the residual smoke plumes, be ready with masks for your staff and air-filtration units indoors. Next, make sure you’re staying up to date.

Communication 88

Communication Reservations Information Events 88

Modern Restaurant Management

JULY 22, 2020

Some are ready to have the ability to patronize your restaurant, even though they may be nervous about the still-present dangers. Be ready with well thought-through answers about how your standards now address COVID-19 regulations, but also try to keep the guest’s experience of your restaurant at the forefront.

Sanitation 197

Sanitation Training Information Presentation 197

Modern Restaurant Management

APRIL 12, 2021

According to founder Noah Glass of Olo , online orders on their platform doubled each year from 2017 to 2019 — before the pandemic. And in 2020, Upserve reported a 783% increase in online orders. It’s clear that customers like it, but what about restaurants? Benefits of Off-Premise Sales. Drive-Thru.

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Front of House Training Information Events 156

Modern Restaurant Management

OCTOBER 19, 2021

As restaurants hire new employees, they are finding it more difficult to come across experienced workers who can also train other team members. Here I will walk through actionable tips to help you train employees and understand the basics of liquor licensing as your restaurant bounces back: Renewing Your Liquor License. ID, Please?

Regulatory Compliance 212

Regulatory Compliance Training Marketing 212

STAAH

OCTOBER 19, 2023

Tell us a bit about your career in hospitality/ technology and the journey to STAAH I started my journey in hospitality at the age of 16. Fully understanding the needs of the hotelier and the effectiveness of online systems and how they can benefit not just the management, but the team and the guest too. Your success mantra?

Business Development 84

Business Development Reservations Training Book 84

Revenue Hub

JANUARY 11, 2024

A positive hotel reputation is key to your hotel’s online reputation and visibility. For example, if you have only your best rooms available and these are not high-spending guests, you can politely let them know their room isn’t yet ready. Additionally, it’s essential that you remember to block the room availability online and off.

Book 87

Book Communication Article Download 87

Restaurant Engine

SEPTEMBER 22, 2021

Have it ready when you said you would. It’s vital that you train your carry-out staff as you would your wait staff. They should also have extensive training on customer service. 2: Offer Online Ordering. Make it easy for them to find your menu online and order straight from your website. tweet this).

Customer Service 105

Customer Service Training Marketing 105

Modern Restaurant Management

APRIL 29, 2021

.” The $15 minimum wage is a myth – most restaurants are having to pay close to that now, Her longer-term predictions include: Operators are leaving “small” menus developed for delivery in place in order to cut down on the complexity of orders and training required. 200 online orders a month with one to two people. .

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Scheduling Training Server Pricing 219

EATER

FEBRUARY 1, 2023

The show is a bit of a slow roll, but it’s easy to get transfixed by its heartwarming story about the young women training to be geisha (“geiko” in the Kyoto dialect), and the would-be trainee Kiyo (Nana Mori), who finds her true calling as the makanai, chief cook for the household.

Training 102

Training 102

7 Shifts

FEBRUARY 26, 2021

If you weren’t thinking that much about online ordering before, you definitely are now. How to Set Up Online Food Ordering Scott Landers, Co-founder and Systems Engineer at Figure8 , recommends a four-step framework to create a native ordering system. “We Get Your Kitchen and Menu Ready to Go ??

Maintenance 136

Maintenance Front of House Training Blog 136

Synergy Suite

SEPTEMBER 12, 2022

Upskilling your restaurant staff can also increase employee retention , preventing you from spending more resources on hiring and training new employees. Ready to start reaping these benefits? They help you create a training plan tailored to your employee’s strengths and weaknesses. Online courses. One-on-one mentoring.

POS Systems 52

POS Systems Training Definition Catering 52

Modern Restaurant Management

MAY 12, 2021

According to founder Noah Glass of Olo , online orders on their platform doubled each year from 2017 to 2019 — before the pandemic. And in 2020, Upserve reported a 783% increase in online orders. It’s clear that customers like it, but what about restaurants? Online ordering systems have built-in upsells.

Front of House 98

Front of House Training Information Events 98

Modern Restaurant Management

MAY 23, 2023

One such example is the increasing use of online ordering and delivery systems, allowing customers to place orders from their mobile devices, reducing wait times, and increasing convenience. In this way, they are providing customers with more information about their offerings, and what steps can be taken to accommodate all dietary needs.

Definition 167

Definition Customer Service Catering Information 167

eZee Absolute

OCTOBER 5, 2023

For hoteliers, the wedding season isn’t just about witnessing the union of two souls; it’s a golden opportunity to say ‘I do’ to increase revenues. In a competitive market, it’s all about crafting an unforgettable experience, forging partnerships , and leveraging digital prowess.

Events 52

Events Book Marketing Workshop 52

Hotel Owner

NOVEMBER 14, 2022

Having thick skin is an advantage, too; hospitality is most certainly not for the faint hearted and new operators should ensure they have an understanding of all areas of their business before even thinking about starting out. Like us, you’ll be let down and you need to be ready for that inevitability – nobody warned us.

Book 105

Book Marketing Accounting Training 105

7 Shifts

AUGUST 27, 2021

Both Yelp and OpenTable can now display vaccination policies on their online listings for guests to see. Yelp has even taken steps to help reduce “review bombing” from customers who direct their anger into online reviews. You're gonna make sure you're ready,” says Gregg-Garcia. Give your employees proper training.

Communication 148

Communication Training Download Information 148

Modern Restaurant Management

APRIL 2, 2020

Restaurant employees can apply online to receive a one-time, $500 check to use toward bills, including housing, transportation, utilities, childcare, groceries, medical bills and/or student loans. To receive funds, the applicants must complete their grant requests online. Live in the U.S., an overseas U.S. military base, or any U.S.

Information 182

Information Communication Training Marketing 182

7 Shifts

AUGUST 10, 2020

This benefit is especially true for employment records, as not having ready access to them can cost you time and money–particularly for restaurants required to abide by fair workweek laws. With a more organized office, your information is stored in specific locations (or online), reducing the amount of unorganized documentation lying around.

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Document Scheduling Book Accounting 140

Modern Restaurant Management

JUNE 13, 2023

Growing our business within key markets is a huge part of our enterprise strategy – we’re ready to insert ourselves into popular pizza markets and build new restaurants to increase brand accessibility in these cities. Key support areas include: Training and Operations.

Marketing 88

Marketing Training Information 88

Revenue Hub

NOVEMBER 23, 2022

For hotels today, there is so much focus on online conversions that the traditional voice channel is in danger of being overlooked. Eighty-three percent of US travelers would rather book online, but that leaves approximately a fifth who would not. However, not all customers who call are ready to book.

Book 77

Book Reservations Property Management Article 77

STAAH

OCTOBER 19, 2023

Tell us a bit about your career in hospitality/ technology and the journey to STAAH I started my journey in hospitality at the age of 16. Fully understanding the needs of the hotelier and the effectiveness of online systems and how they can benefit not just the management, but the team and the guest too. Your success mantra?

Business Development 52

Business Development Reservations Training Book 52

Restaurant Engine

FEBRUARY 24, 2021

One way to find a ready pool is to advertise in your local small newspapers. All you need to do is post your job listing (the fee is nominal), and you’re ready to start accepting applications. In addition, people in your area can post their resumes online for free, helping you find just the right candidates. tweet this).

Server 64

Server Customer Service Training POS Systems 64

7 Shifts

AUGUST 18, 2021

When greeting your guests, do so with a smile and infectious energy that gets them excited about dining in at your restaurant. Show them you value their loyalty by remembering their name or striking a conversation over a topic you've previously chatted about. Engage with them online. Providing Accurate Online Information.

Customer Service 147

Customer Service Information Download Scheduling 147

Revenue Hub

OCTOBER 31, 2023

It’s about amplifying the overall experience, making guests feel they’re not just renting space but buying into a holistic, memorable journey. Hotels must employ AI-driven sentiment analysis on online reviews, direct feedback, and social media mentions.

Workshop 83

Workshop Concierge Article Communication 83

InnQuest

SEPTEMBER 13, 2022

Using chatbots on your website and social media accounts help you engage with customers while automating some of the more tedious parts of the sales process, like answering questions about rates or availability. The booking engine is what allows customers to book rooms and other facilities in a hotel online.

Housekeeping 130

Housekeeping Book Guest Satisfaction Information 130

Les Roches

JULY 21, 2023

Many organizations and top hotel brands have begun taking advantage of technologically advanced online systems that help them electronically process a range of data and tasks. Understanding hotel property management systems Hotel PMS enables hotel employees to manage admin and oversee various hotel day-to-day operations online.

Property Management 52

Property Management Housekeeping Reservations Training 52

Les Roches

JANUARY 8, 2024

Automation and a range of other technology-driven applications have brought about significant changes in various industries, including the hospitality sector. If you want to learn more about hotel marketing automation, a marketing degree is a great place to start. Think about inventory management tasks, for example.

Housekeeping 52

Housekeeping Training Hospitality Management Travel and Tourism 52

Les Roches

FEBRUARY 12, 2024

Streamlined operations : restaurant branding simplifies decisions on aesthetics, sourcing, and training. Menu items Crafting enticing meal descriptions goes beyond mere listing; it’s about storytelling. Some of the main reasons that branding is essential are: Memorable experiences: good branding turns meals into lasting memories.

Training 52

Training Marketing Communication Presentation 52

Modern Restaurant Management

MARCH 10, 2021

About a Restaurant Management Platform. This is the perfect tool for training, and in fact can be programmed with phantom tickets —non-food-related orders— to remind staff to take on other tasks. Order Ready Screens – An order ready screen is a stand-alone screen that lets guests know how far along their orders are.

Back of House 185

Back of House Front of House Reservations Information 185

Restaurant Engine

JUNE 23, 2021

They don’t want to worry about going somewhere to pick up food – they want you to bring it to them. Offer Online Ordering. Another way to boost your restaurant delivery profits is by allowing your customers to order online for delivery. Train your staff well so you don’t incur high delivery driver churn rates.

Training 80

Training Customer Service Catering Communication 80

Modern Restaurant Management

SEPTEMBER 9, 2020

For months, many states had strict stay-at-home orders, and as the quarantine slowly lifts, many people still feel uneasy about returning to restaurants. Thinking about adoption of technology may feel intimidating (and expensive), but you can start small and scale until your business gets where you need it to be.

Information 186

Information Communication Document Training 186