Hospitality Magazine

MAY 8, 2024

Hospitality is running a reader survey to find out what you want to read about via our print, social, event, and digital platforms. The team is focused on delivering the right content to you, our readers, and we’d really like to know about the most pressing issues your business is facing and how we can help support you. From staffing and hospitality technology to food and drink trends – we’re here to write about it.

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Events 246

eHotelier

MAY 7, 2024

Upselling add-ons like room upgrades, gym access, or additional extras like hampers will generate plenty of revenue for your hotel and typically require minimal costs.

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eHotelier

MAY 6, 2024

In the quest for a sustainable future, hotels play a pivotal role in setting a positive example for both guests and industry peers. By embracing energy-efficient technologies, reducing waste, conserving water, sourcing responsibly, engaging with communities, and adopting eco-friendly infrastructure, hotels can contribute significantly to global sustainability efforts.

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Modern Restaurant Management

MAY 8, 2024

Operators must weigh guest acceptance while making strategic decisions about integrating automation at many restaurant touch points, according to Software Advice’s 2024 Automated Customer Experience Survey. More than half (55 percent) of global consumers say automated food preparation is unacceptable for both quick service and table service restaurants, while nearly half (49 percent) say they’re likely to order food through an artificial intelligence tool, such as a chatbot or drive-

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Customer Service Front of House Server Pricing 185

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

EATER

MAY 6, 2024

Using homegrown heirloom sugarcane varieties, San Juan Artisan Distillers is part of a small group of producers challenging the imported molasses-based rums that have long dominated the island.

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eHotelier

MAY 5, 2024

Ethical AI practices must be championed to promote a symbiotic relationship between humans and technology. In this era of technological advancement, the celebration of the 'human touch' becomes paramount, embodying progress with empathy and ensuring a harmonious integration of AI into the fabric of organizational culture.

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Hospitality Magazine

MAY 8, 2024

Melbourne’s Flinders House is set to welcome a new culinary addition with the announcement of all-day European-inspired bistro Elio’s Place. Slated to open in July, Elio’s Place is the project of sibling-duo Adam and Elisa Mariani who are the forces behind other CBD favourites Greta and Maverick. The 90-seat venue will be located in the 1860s-built Flinders House on Flinders Lane in the CBD and will host front and kitchen bar spaces plus a 24-seat private dining room.

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Modern Restaurant Management

MAY 7, 2024

The tightening labor market of 2024 presents a complex set of challenges for business owners, from a shrinking labor force to the increasing prevalence of counteroffers. The labor market landscape has shifted recently in ways that few could have predicted even a few years ago. As we press on into 2024, it's crucial for business owners to recognize the complexities and nuances of these shifts so they can stand the best chance of winning the talent race.

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Marketing Presentation Scheduling Training 164

Guides: Lodging Magazine

MAY 8, 2024

CARLSBAD, California—Stone Yard, Inc. announced its design partnership with Roger Thomas and the launch of his eponymous collection. As the first collaboration between the interior designer and the California-based furnishings manufacturer, the Roger Thomas Collection at Stone Yard, Inc. reflects Thomas’ career in hospitality design and the brand’s manufacturing capabilities.

Magazine 109

Magazine 109

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

Lodging Magazine

MAY 8, 2024

HOLLYWOOD, Florida—Hard Rock International announced the global launch of Unity by Hard Rock, a loyalty program that rewards members across Hard Rock’s portfolio of more than 200 locations including hotels, casinos, cafes, and Rock Shops around the world. The brand is celebrating how its guest offerings have “Come Together” under the loyalty program with Lionel Messi, Noah Kahan, John Legend; and Shakira.

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Magazine Marketing 108

Hospitality Magazine

MAY 8, 2024

Kagome and Echuca Regional Health (ERH) are hosting the Celebrating Culinary Careers event on 17 May at Morrisons Winery in Moama, New South Wales. The night will include a dinner experience featuring dishes from some of the country’s top industry names. These talents include Patissier and Presenter Adriano Zumbo; Good Chef Bad Chef ‘s Adrian Richardson, Marina Bay Sands Singapore’s John Sloane, and Chef and Global Hospitality Consultant Glenn Austin.

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Events Presentation 130

Modern Restaurant Management

MAY 9, 2024

Choosing the right meat supplier is crucial for restaurants aiming to offer top-notch meals that leave a lasting impression on their patrons. The quality of meat can dramatically affect the taste and overall experience of a dish. Here are several key tips for selecting a meat vendor that meets high-quality standards, ensuring that the meat you serve is of the best quality possible.

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Catering Information 88

Hotel Business

MAY 8, 2024

Officials of Ashburton Hospitality, a full-service consultancy firm focused on asset management, has added 10 hotels to its expanding portfolio. The Marriott-, Hilton- and IHG-branded hotels are located throughout the Midwest, Eastern seaboard and southeastern U.S. The hotels include Castle Hotel, Autograph Collection in Orlando; a Homewood Suites in Perimeter in Atlanta; Hotel Indigo in Tuscaloosa, AL; a Courtyard by Marriott in Madison, WI; a Hampton Inn in Madison, WI; and a Homewood Suites i

Communication 105

Communication 105

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

Lodging Magazine

MAY 6, 2024

WASHINGTON—U.S. hotels added 1,200 jobs to their payrolls in April, according to the latest government data that shows employment in the industry is still far from pre-pandemic levels, reported the American Hotel & Lodging Association. Total hotel employment stands at about 1.92 million, according to the Bureau of Labor Statistics. That’s 193,600 fewer workers in the industry than in February 2020, just before the pandemic hit.

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Magazine 116

eHotelier

MAY 8, 2024

As guest expectations evolve, so too should the strategies hoteliers use to communicate with them. Understanding these changing expectations and valuing what guests want is the foundation of any communication strategy.

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Communication 195

Hospitality Magazine

MAY 8, 2024

Alessandro Pavoni is fronting a new all-day Italian restaurant in Manly, which is slated to launch later this year in time for summer. Cibaria is part of the recently developed Manly Pacific Hotel and Pavoni and his wife Annna’s Sydney portfolio of Italian restaurants spanning a’Mare, Ormeggio at The Spit, Chiosco, and Postino Osteria, which will soon open in Summer Hill.

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EATER

MAY 3, 2024

The new Netflix series captures the uncertain power dynamic and unusual level of intimacy between bartender and patron—real, illusory, performative, sometimes all three.

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

Hospitality Net

MAY 8, 2024

The Riu Palace Aquarelle is the RIU Hotels & Resorts chain’s first establishment in Falmouth, the capital of Trelawny parish, just 35 minutes from Montego Bay airport and two hours from Kingston. The new 5-star, 24-hour all-inclusive hotel has a total of 753 rooms and is the ideal choice for families or groups of friends thanks to its 180 triple rooms and 26 family suites.

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Lodging Magazine

MAY 9, 2024

Booking.com reports that searches for accommodations by families for the summer travel season are already seeing an 8 percent increase as compared to last year, while flight searches globally are seeing an increase of 21 percent. These figures underscore an interest in travel this summer, as families look to make the most of the warmer months ahead.

Magazine 100

Magazine 100

eHotelier

MAY 8, 2024

Ingot Hotel Perth, Ascend Hotel Collection™ has been recognised in the prestigious 2024 “Best of Choice” Awards announced at the Choice Hotels International, Inc. 68th Annual Convention in Las Vegas.

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Hospitality Magazine

MAY 8, 2024

David Bae’s Kolture Group has swung open the doors to its latest venue Astro at The Streets of Barangaroo precinct in Sydney. Located in the former Soot space, Astro’s offering is inspired by Tokyo izakayas and the Korean barbeque venues of Seoul. “I wanted to create a venue where you can unwind at lunch or after work eating incredible Izakaya-style dishes, combining the communal atmosphere that Yakiniku or Korean BBQ brings, while knocking down some refreshing highballs and ju

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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

7 Shifts

MAY 8, 2024

86’d: 7shifts’ old dirty apron. In: A refreshed 7shifts uniform. That’s right. With our new logo and brand design, we’re renewing our focus on our restaurant partners for the years ahead. Today, I’m excited to share our updated brand and what’s to come for our amazing customers — including why we made these changes and how we’ve connected the entire restaurant employee experience.

Scheduling 88

Scheduling 88

Serviced Apartments

MAY 7, 2024

US: The 2024 First Quarter US Extended-Stay Hotels Report, published by The Highland Group , reveals a decline in RevPAR for the first time in three years. The 1.6 per cent decline in extended-stay hotel RevPar in Q1 2024 (compared to the same period in 2023) was the first contraction since RevPar started rising in April 2021. Lower priced extended-stay hotels led the decline but economy and mid-price segments made gains relative to corresponding classes of all hotels.

Pricing 105

Pricing 105

Lodging Magazine

MAY 7, 2024

With its acquisition of Marshall Hotels & Resorts just over two years ago, TPG Hotels & Resorts entered a new era. A host of subsequent moves and ongoing initiatives demonstrate that the longtime owner/operator is clearly “leaning in” to the changes that are designed to take it to the next level. A recently launched division for independent and lifestyle hotels, a new operational hub in Dallas, and several key personnel additions are among the highlights […] The post Leaning In: TP

Magazine 110

Magazine 110

eHotelier

MAY 8, 2024

AC Hotels by Marriott®, part of Marriott Bonvoy’s portfolio of over 30 extraordinary brands, today announced the opening of AC Hotel Chengdu North, which marks the lifestyle brand’s debut in Southwest China. Situated at the junction of Chengdu’s Jinniu District and Xindu District, the new hotel has been expertly refined and crafted to deliver The Perfectly Precise Hotel™ experience.

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction