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Safety Training and a Strong Safety Culture: The Recipe for Mitigating Restaurant Risk

Modern Restaurant Management

Things began to change for the restaurant industry in 2023 as the script flipped from cutbacks to a growth mindset. Data from the National Restaurant Association’s 2023 State of the Restaurant Industry report revealed that nearly three in four operators were focused on sustaining growth.

Training 167
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UNWTO communication, media and tourism training in Africa workshop

eHotelier

The first UNWTO Communication, Media and Tourism Training in Africa Workshop organized in collaboration with the Ministry of Tourism and Hospitality Industry of Zimbabwe and the Zimbabwe Tourism Authority (ZTA) was in the majestic Victoria Falls, from 13 to 15 November 2023 bringing together tourism professionals, journalists, media and communication (..)

Workshop 130
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As airfares soar, train bookings rise

PhocusWire

Omio has compared its search and booking data from Q1 2019 with Q1 2023, finding a 20% increase in total train bookings and a 54% decrease in total flight bookings.

Training 133
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Bournemouth disability training charity celebrates two wins at Hospitality industry national awards

eHotelier

Bournemouth-based disability training charity The CRUMBS Project (Crumbs), was recognised at the Springboard Awards for Excellence 2023, winning in both the ‘Diversity, Equality and Inclusion’, and the ‘Disability Confidence’ categories.

Training 130
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Transforming Hospitality Experiences: Unleashing the Power of ChatGPT in the Industry

Speaker: Joseph Guszkowski - Senior Technology Editor, Restaurant Business | Jay Ashton - National Brand Activation Manager, Sysco | Dan Maimone - Global Director of Customer Success Operations, Harri

Learning Objectives Explore the ethical considerations surrounding the use of ChatGPT in the restaurant and hospitality industry, such as the potential impact on job displacement and the balance between automation and maintaining a personalized human touch in customer interactions Explore best practices for integrating ChatGPT in the hiring process, (..)

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Arizona Hospitality Academy for Vocational Training to Open in 2023

Lodging Magazine

PHOENIX—The Arizona Opportunities Industrialization Center (OIC) and Phoenix-based Thunderbird Legacy Development announced the joint creation of the Arizona Hospitality Academy (AHA), a vocational training program. The post Arizona Hospitality Academy for Vocational Training to Open in 2023 appeared first on LODGING Magazine.

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Queensland Hospitality and Tourism Businesses welcome new talent as Mossman Gorge celebrates 2023 Graduates

eHotelier

Queensland hospitality and tourism ventures are benefitting from an injection of bright new talent, with Voyages’ Mossman Gorge Cultural Centre celebrating the 2023 graduates of its National Indigenous Training Academy (NITA) programs this month.

Training 130