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Understanding Restaurant Guests’ Restroom Preferences

Modern Restaurant Management

The same survey in 2019 determined that 45 percent expressed the same penchant for spending in establishments with clean restrooms. To communicate sustainability to consumers, third-party certifications such as those from the Forest Stewardship Council (FSC®) can be good indicators of sustainable manufacturing.

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Spreading Southern Hospitality Through the Pandemic

Modern Restaurant Management

Open and clear communication across our organization has been pivotal. In terms of operations, we enhanced our already stringent sanitation and safety protocols to comply with new government regulations, but ultimately, we needed to effectively and clearly communicate these changes externally to instill confidence in our customers.

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Four Tactics Restaurant Managers Can Implement Now to Improve Employee Engagement

Modern Restaurant Management

Some of the most common impediments to employee engagement and retention include: insufficient or improper onboarding processes for new staff, ineffective or even chaotic communication with workers, and little or no acknowledgement of great performance at work. These lead to poor employee experience and often frustration among staff.

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[Study] The Great Resignation is here. What 3,700 Restaurant Employees are Looking For To Stay Engaged

7 Shifts

Restaurant Workers Say Sanitation Is Important for their Satisfaction. of employees rated sanitation efforts of ultra-high importance, with an average score of 4.1 This hasn't changed significantly since our last survey in 2019 —only dropping by 0.2 points (which can be explained by a sample size twice that of 2019).

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Secure Safer Off-Premise Dining

Modern Restaurant Management

According to NPD Group data, takeout and delivery orders have increased dramatically, with takeout jumping from 18 percent to 60 percent within the FSR segment from 2019 to 2020. For example, when ordering takeout, 60 percent of consumers would feel comfortable if offered disinfectant wipers or sanitizer for them to use themselves.

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Restaurant Experts’ 2021 Outlook, Part Two

Modern Restaurant Management

With fewer front-line staff available for customer interactions we’re bound to see digital signage utilized to communicate instructions and order status as well. With safety being top of mind, venues will start offering optional safety packages at an additional fee – think PPE, deep cleaning and sanitizing stations.

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MRM Research Roundup: 2022 Restaurant Trends

Modern Restaurant Management

Personalized communications aren’t creepy, they’re expected. CGA’s latest BeverageTrak data reveals that seasonal trends over the last weeks of 2021 loosely mirrored those seen in 2019 – with a strong build up to Christmas followed by a decline in the week immediately before December 25. Key Takeaways.

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