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MRM Research Roundup: Mid-December 2019 Edition

Modern Restaurant Management

While restaurant sales were lower for November of 2018, November of 2019 did not include the same holiday headwinds. Second, the shift of Thanksgiving into December of 2019 converts from tailwind to headwind this month. percent from 2018 to 2019, sales for the whole weekend only increased about four percent. First, at 2.1

Events 128
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Event review: Recovery strategies at Deloitte conference

Boutique Hotel News

When my colleague George Sell attended the in-person event in 2019, sustainability had dominated the agenda. On the consumer front, Stewart also highlighted that the top 50 per cent of households account for almost 70 per cent of all spending, inferring that high income individuals are in a strong position to sustain the market. .

Events 162
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Trinh Richards on her South-East Asian eatery The Little Rickshaw

Hospitality Magazine

My thinking is that having some accountability or creative licence makes a job more sustainable,” says Richards. “If The Little Rickshaw’s menu originally started as à la carte when it opened in 2019. Creative freedom is no doubt a key factor in staff engagement and retainment. “My

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With Great Rates Come Great Guest Expectations

Larry Mogelonsky

Will they be more sensitive to perceived slights by the front-of-house team? In 2019, nightly rates for this property were in the range of $189 to $229 (Canadian) per night. When they called the front desk, they were advised (for the first time) that rooms were only cleaned every second day.

Pricing 100
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Competition’s Coming: Key Technology Changes Can Help You Win

Modern Restaurant Management

Just prior to the pandemic, off-premises orders accounted for 60 percent of restaurant engagements, according to a National Restaurant Association report. AI and digital technology aren’t just for the front of house. Smart operators are finding ways to connect supply chain technology with front-of-house demand.

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Event review: Recovery strategies at Deloitte conference

Serviced Apartments

When my colleague George Sell attended the in-person event in 2019, sustainability had dominated the agenda. On the consumer front, Stewart also highlighted that the top 50 per cent of households account for almost 70 per cent of all spending, inferring that high income individuals are in a strong position to sustain the market. .

Events 52
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Tourism is booming again – but how can we solve the recruitment and retention crisis?

Hotel Owner

In June, the World Travel and Tourism Council (WTTC) revealed that the EU Travel and Tourism sector is forecast to reach 98% of the 2019 peak. It is not just the kitchen and front-of-house roles that need filling. That promisingly upward trajectory has continued. It is also far more varied and diverse than many realise.