SiteMinder

MARCH 13, 2024

What is a hotel booking app? A hotel booking app is an application or website that travellers use to book a stay at a hotel. Often travellers will use apps via their mobile devices to research, book, and pay for hotel accommodation. Table of contents Why should you be aware of the best hotel booking apps?

Book 78

Book Reservations Blog Housekeeping 78

SiteMinder

JANUARY 8, 2024

What is hotel management? Hotel management is the practice of overseeing every operation of the business to ensure consistent growth and development. There are many skills you may already possess, others you learn along the way and in some cases, these functions may require specialists.

Travel and Tourism 59

Travel and Tourism Book Housekeeping Customer Service 59

Revenue Hub

OCTOBER 25, 2023

Subscribe to our weekly newsletter and stay up to date Our new focus as revenue managers is to expand our data pool to include other departments across hospitality, provide more relevant data points, and use visualization tools to make it all understandable-and actionable. Revenue management today is much faster-paced.

Book 89

Book Housekeeping Maintenance Information 89

SiteMinder

OCTOBER 11, 2022

Technology in the hotel industry continues to advance at a rapid pace and hotel property management software (PMS) remains essential for hoteliers looking to improve how they run their business. The key to reaping the benefits of an effective hotel management software system is to select the right one for your property.

Housekeeping 52

Housekeeping Property Management Book Reservations 52

SiteMinder

JANUARY 8, 2024

What is hotel management? Hotel management is the practice of overseeing every operation of the business to ensure consistent growth and development. There are many skills you may already possess, others you learn along the way and in some cases, these functions may require specialists.

Travel and Tourism 52

Travel and Tourism Book Housekeeping Customer Service 52

InnQuest

SEPTEMBER 21, 2022

Guest satisfaction is the ultimate indicator of success for hotels, restaurants, and other hospitality organisations since it directly impacts brand reputation, customer loyalty, and revenue. Why Prioritise Guest Experience? Building and maintaining a cohort of devoted guests is a good approach to ensure you never run out of business.

Communication 130

Communication Customer Service Guest Satisfaction Book 130

SiteMinder

OCTOBER 10, 2022

The best hotel interview questions will provide an opportunity for both parties to get what they need, but how do you as a recruiter know what to ask? Are there specific hotel manager interview questions and answers? And what about best practice interview questions and answers for hotel receptionist roles?

Housekeeping 52

Housekeeping Customer Service Communication Concierge 52

Hotel Owner

OCTOBER 21, 2022

Setting clear goals, backed by the technology to help collect and analyze data, can help management make better business decisions to grow their property and attract more guests. . Why are KPIs & data analytics important in the hospitality industry? With data analytics, the opportunities are almost endless in what you can discover.

Pricing 119

Pricing Book Accounting Housekeeping 119

SiteMinder

OCTOBER 27, 2022

Innovation is often talked about as being crucial in the hotel industry, and the business world in general, because it’s all about creativity, originality, and experimentation. That’s not to say you should change anything for the sake of it. If guests are loving your customer experience, why upset the status quo?

Housekeeping 52

Housekeeping Communication Marketing Blog 52

SiteMinder

JANUARY 10, 2024

What is hotel training? Hotel training is a custom program designed to give a hotel team the knowledge and skills they need to operate and grow a hotel business. Hotels are uniquely diverse businesses that demand a wide range of skills. Quality hotel training makes your business stand out.

Training 59

Training Customer Service Communication Housekeeping 59

SiteMinder

NOVEMBER 30, 2023

It encompasses advanced booking engines, property management systems, customer relationship management (CRM) software, AI-driven chatbots, and more. Here’s how travel technology is changing the industry and the possible implications, negative and positive, for hotels. What is travel technology?

Guest Satisfaction 52

Guest Satisfaction Book Property Management Pricing 52

Les Roches

AUGUST 10, 2023

Here, we’ll explore the different jobs in tourism and hospitality and why studying hospitality and tourism can boost your career. It includes hotels, bars, restaurants, resort management , theme parks and cruise ships. Hospitality and tourism is a booming area with great opportunities to progress or move into more niche areas.

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

Les Roches

OCTOBER 30, 2023

It’s also influencing hospitality management and a wide range of initiatives in the hospitality sector. The smart hotel is evolving as an integral part of technology-driven advances in the industry, so read on to find out more about the concept of a smart hotel and how it can change the world for the better when it’s done right.

Concierge 52

Concierge Travel and Tourism Information Catering 52

eZee Absolute

NOVEMBER 29, 2022

If you are or become a homestay host you not only earn handsomely but also learn about different cultures, interact with people from different walks of life, and make connections that last a lifetime. But you cannot enjoy these perks fully unless you are a super host; simply put, a host that guests love. Table of Content.

Book 52

Book Communication Property Management Blog 52

Les Roches

JANUARY 23, 2024

Transform your working life by joining the resort management teams of the world’s top private island resorts. Imagine carrying out your duties amid the stunning landscapes you would find in places such as the Seychelles or Fiji, where turquoise waters meet ivory sands. What kind of roles do private island resorts offer?

Resort Management 52

Resort Management Customer Service Communication Housekeeping 52

Les Roches

MARCH 23, 2023

In recent years, the hotel landscape has changed a lot thanks to accommodation alternatives like Airbnb becoming more popular. If you’re looking at hospitality as a career , then it’s important to know the facts when it comes to Airbnb vs hotel and what the future could hold for both of these business models.

Travel and Tourism 52

Travel and Tourism Concierge Pricing Catering 52

Metasphere

AUGUST 27, 2022

A hotel chatbot serves as a modern-day equivalent of a concierge and is one of the newest innovations in hotel technology. Chatbots can perform various functions, including responding to various queries, handling room service and housekeeping orders, and digitalizing the check-in and check-out process. Table of Content.

Customer Service 52

Customer Service Communication Housekeeping Book 52

Hotelogix

OCTOBER 18, 2023

In this context, hotel management software has revolutionized the industry globally. Whether a small independent property or a hotel chain/group, hotel management software has empowered hoteliers to efficiently manage their end-to-end operations and improve their overall service quality.

Housekeeping 130

Housekeeping Reservations Server Accounting 130

eZee Absolute

NOVEMBER 19, 2023

However, despite the gains, inevitable challenges in the accommodation sector make running hotel businesses a little more difficult. So, if you are frustrated and truly wondering how to overcome these hospitality challenges, then you’re at the right place. Table of Content Why Should You Know About the Challenges?

Housekeeping 98

Housekeeping Travel and Tourism Book Marketing 98

SiteMinder

DECEMBER 7, 2023

What is hotel productivity? Hotel productivity is a measure of how much a hotel does (in terms of selling rooms, products and services) with the resources it has (such as money, labour and materials). The ultimate goal is to simply do more with less. Table of contents Why is hotel productivity important?

Scheduling 59

Scheduling Training Blog Housekeeping 59

Xotels

NOVEMBER 23, 2023

What is hotel management, you might ask? The hotel industry is broad and complex, with many stakeholders involved. Did you, for example, know hotels are not just managed by one party but typically have many different players involved in operating the hotel?

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

What is hotel management, you might ask? The hotel industry is broad and complex, with many stakeholders involved. Did you, for example, know hotels are not just managed by one party but typically have many different players involved in operating the hotel?

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

eZee Absolute

DECEMBER 27, 2022

And currently, automation seems to be the most viable technology that can do that. But do you know what’s happening in the hotel automation space? What are the latest trends in hotel automation? Whether you’re a hotel owner, manager, or employee, this blog is for you.

Training 59

Training Reservations Communication Property Management 59

Metasphere

MARCH 27, 2022

If you’ve been exploring hotel software for the past few years, you might have noticed that there are lots of them out there. Some vendors may offer an official integration with your Opera Hotel System, while others are designed without integration in mind. How Does Integration with Opera Hotel System Work?

Housekeeping 52

Housekeeping Information Maintenance Reservations 52

Xotels Hotel Revenue Management

SEPTEMBER 1, 2020

For many people, starting their own boutique hotel or luxury bed and breakfast is like a dream. But opening a hotel business , just like any new company, is more difficult than it might seem at first sight. The hotel business is highly competitive and achieving good financial results is not as easy as it seems. Facilities.

Definition 52

Definition Marketing Budgeting Article 52

Metasphere

MAY 4, 2022

We are in the middle of a shift from printed traditional menus to hotel menu ordering systems. These systems became so popular that they have even become the "lifeline" for many establishments to reduce human interaction during the pandemic. So, we've created a brief guide that'll help you in the process. Conclusion.

Download 52

Download Maintenance Information POS Systems 52

eZee Absolute

AUGUST 24, 2022

Influencer marketing is a booming segment and hotel businesses are all trying to bet on it. What if you could get a free hotel endorsement from a travel influencer or blogger? There are times when influencers and bloggers happen to book with your hotel and that’s when you can grab the opportunity. Table of Content.

Blog 52

Blog Marketing Budgeting Housekeeping 52

SiteMinder

DECEMBER 7, 2023

Hotel tips: What are they? Hotel tips are the pieces of knowledge and insight that professionals in the hotel and hospitality game build up over their time in the business, to eventually pass onto the hotel newbies and up-and-comers who might benefit from them. Enter hotel tips.

Blog 59

Blog Travel and Tourism Events Download 59