Remove tag personal-information
article thumbnail

How to Tell if Your Country Club Marketing is Stuck in the Rough

Horizon Hospitality

However, messages must be personal and specific to stand out from the noise in email inboxes. Segment your email lists based on digital and in-person behavior so they can receive relevant information. Showcase your staff and pros, letting them share their personality and expertise.

Marketing 130
article thumbnail

Don’t Get Left Out in the Cold: How Tech Can Help Boost Customer Loyalty This Holiday Season

Modern Restaurant Management

Enhancing the In-Person Experience. To maximize return on the data collected through in-person interactions, restaurants can use automated guest and preference tags to segment guests seamlessly. With this insight into customer behavior, operators can tailor the in-person experience to each guest’s needs.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

On the Road to Relief: Restaurant Trends and Opportunities to Watch

Modern Restaurant Management

According to a 2023 report , Americans eat at a restaurant three times per month and on average spend $166/person/month. In 2024, restaurants should make the dining-out experience worth the price tag. Leverage Data to Personalize Experiences Every day, restaurants generate vast volumes of data from their point-of-sale (POS) systems.

article thumbnail

Tech Will Help Restaurants Do More with Less in 2023

Modern Restaurant Management

Now everywhere a restaurant operator looks, it seems like they have fewer resources to continue meeting their bottom line, from fewer staff members to less personal bandwidth to dwindling regulars. Personalization with Data. Making More Informed Decisions.

Server 189
article thumbnail

Your Customers Are Part of the Team: How to Keep Them Involved

Modern Restaurant Management

Plus, they understand that their customers want to interact with them and learn valuable information about the businesses they choose to support. For restaurants, this information could range from cooking, dining, and food preparation tips to local ingredient sourcing guides. Host Competitions and Contests.

Blog 203
article thumbnail

How ‘Phygital’ Marketing Improves Customer Engagement for Restaurants

Modern Restaurant Management

Nine out of 10 people who own a smartphone use it for information regarding their location, which allows vendors to access relevant and timely data in a nonintrusive way. The more you can personalize your ordering and browsing experience, the happier you’ll make your customers.

Marketing 212
article thumbnail

Transforming Hospitality: The Rise of RTLS Technology in Hotels

NV Hotels

RTLS utilizes a network of sensors and tags to track the precise location of assets, staff, and guests within a hotel’s premises. Personalized Services: With the data collected through RTLS, hotels can customize services based on guest preferences and behaviors. Our guest blogger today is our member, SECURalert.