Modern Restaurant Management

FEBRUARY 13, 2023

From local purveyors, farmers and herders to kitchen crew, managers and chefs, she goes behind the scenes to meet the people, hear the stories, and see the day-to-day balancing act required to keep food on the table.

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Modern Restaurant Management

JULY 18, 2023

Often, managers make the mistake of assigning a host or hostess additional duties, which keeps them from welcoming customers the second they walk in. The Server’s Greeting Many restaurants train their servers to greet a new table within one minute of their being seated.

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Server Training Reservations 167

Modern Restaurant Management

JANUARY 13, 2022

Inefficient restaurants are usually the result of a combination of, if not, all of the following factors: Bad stock management and rotation. Inefficient management of staff. No realistic table management. Management has to provide training that matches the level of excellence they wish to deliver to their diners.

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Front of House Training Customer Service Communication 215

Modern Restaurant Management

OCTOBER 10, 2022

A few months ago, I wrote about how hard it is to find staff, especially managers. At that time, I discussed two ways that we were going to build a manager from existing staff rather than search for a new one. Recently, one of my clients had a great manager pass away unexpectedly. Experience vs. No Experience. Dedication.

Scheduling 199

Scheduling Article 199

Hotel Management Network

APRIL 25, 2024

GlobalData’s legal advisers league table analyses top advisers by volume, deals, and mergers and acquisitions (M&A). The post Top M&A legal advisers in Asia-Pacific for Q1 2024 revealed appeared first on Hotel Management Network.

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Modern Restaurant Management

FEBRUARY 16, 2022

It has been a roller coaster for restaurant management as challenges like staffing shortages and mask mandates have made it difficult to keep business alive and thriving. Long Live the Community Table. Though it may be contrary to popular belief, communal tables aren’t going away any time soon.

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Reservations Book Events 221

Hospitality Magazine

OCTOBER 30, 2023

Led by Elenberg Fraser, the venue has been fitted out with hand-blown lights; shou sugi ban timber, a new pastry section in the kitchen, and kangaroo hide-topped tables. “It was important to us that we didn’t lose any of that magic with these changes,” he says.

Magazine 241

Magazine 241

eHotelier

DECEMBER 18, 2023

Mauna Lani, Auberge Resorts Collection is thrilled to announce Mark Stanford as the new General Manager of its storied oceanfront restaurant, CanoeHouse, a legendary culinary destination hailed as one of the best restaurants in Hawai’i for its creative farm-to-table cuisine, historic roots, and stunning ocean views.

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Hotel Management Network

APRIL 24, 2024

GlobalData’s financial advisers league table analyses top advisers by volume, deals, and mergers and acquisitions (M&A). The post Top M&A financial advisers in Asia-Pacific for Q1 2024 revealed appeared first on Hotel Management Network.

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Hospitality Magazine

OCTOBER 23, 2023

There is also set to be an emphasis on table-side offerings, with dishes finished next to guests and also a roaming dessert trolley.

Magazine 246

Magazine 246

Modern Restaurant Management

MAY 24, 2023

A rooftop garden sits on the top of the building, providing fresh herbs and produce for the students to harvest and use in their recipes The facility is used by all facets of Auburn’s Hospitality program including event management, operations, culinary science, hotel and restaurant management and more.

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Presentation Front of House Training Magazine 167

Modern Restaurant Management

FEBRUARY 22, 2024

The host can speak with management if there is any sort of issue, the servers can relay customer needs like food allergies to the kitchen so they can prepare for the order. If there is an emergency staff can communicate to other members or management to get the right emergency response needed.

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Customer Service Communication Server 106

Hotel Business

APRIL 9, 2024

Raines has secured the management contract for the Cambria Charleston Riverview in Charleston, SC. We’re looking forward to witnessing everything Raines brings to the table.” This 126-room property, owned by RREAF Holdings , is the company’s seventh hotel in the Charleston market.

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Magazine Marketing Events 105

Modern Restaurant Management

APRIL 18, 2022

When a restaurant is crowded and more customers arrive than there are tables and/or staff to accommodate them, people will be forced to wait their turn for service. They’ll receive updates on their smartphones on how long their wait is and when their table is close to being ready. What Is Virtual Queuing? Boosting Efficiency.

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Information Scheduling Communication Training 199

Modern Restaurant Management

SEPTEMBER 16, 2022

The problem isn’t servers so much as managers and owners. Pre-COVID, the industry standard was that a server should greet a table within the first minute of the guest’s arrival. While I’m waiting, waiting, waiting at a host stand or table for someone to acknowledge me, what do I see? The issues are universal.

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Server Training Pricing Scheduling 181

Hospitality Net

JANUARY 22, 2024

Infor®, the industry cloud company, today announced Valley View Casino & Hotel, Southern California’s premier gaming destination and a loyal customer of over two decades, is implementing Infor’s hospitality Point of Sale (POS), Hospitality Management System (HMS) and Table Reservation Management.

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Catering Reservations Hospitality Management 88

Modern Restaurant Management

DECEMBER 30, 2022

Restaurants, like California’s Squeeze-In , have adopted Yelp Kiosk for a self-serve waitlist feature for customers, allowing walk-in customers to add themselves to the digital waitlist, view live wait times and receive “table ready” notifications.” Redefining the Role of the Manager. Simplicity Is Key.

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Front of House Accounting 204

Modern Restaurant Management

DECEMBER 12, 2023

From softwares like ChatGPT to self-driving cars like the Tesla Model 3, AI and automation are making remarkable strides In the restaurant industry, these solutions are streamlining various aspects, including inventory management, contactless ordering, customer behavior analysis, and more.

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Customer Service Article Marketing 199

Modern Restaurant Management

DECEMBER 2, 2022

Restaurant managers are always looking for new ways to make the day-to-day process of running their business easier. One way to do this is by utilizing performance management techniques when evaluating staff to identify who is performing well, who may need some help and those who need letting go. Setting Goals.

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Front of House Accounting Server Customer Service 186

Modern Restaurant Management

AUGUST 16, 2021

The common thread is that each story is about incredible staff and great managers and that, together, they support each other inside and outside of the restaurant. Caring Managers. When the chef and general manager found this out, they immediately jumped into action. At the end of the night, two servers tied for first place.

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Server Article 204

Revenue Hub

APRIL 25, 2024

In a recent conversation I had with an asset manager who was underwriting a hotel in the metro Atlanta area, it was determined that for each incremental 50k of profit achieved, the hotel asset value went up approximately 600k. What asset management/owners wish revenue optimization teams knew about unlocking a hotel’s value.

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Article Communication Marketing 88

Hotel Owner

APRIL 12, 2024

The Swinton Estate has announced that Paul Hunter will take on the role of general manager in late Spring. Hunter will join Swinton Estate from his current role as general manager of the boutique hotel, No. The restaurant itself has recently been refurbished, and recruitment is underway to recruit a new head chef.

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Synergy Suite

APRIL 12, 2024

Understanding the factors that affect profitability and implementing effective cost management strategies are crucial for restaurants aiming to improve their profit margins and sustain long-term success in this challenging industry. A higher net profit margin indicates better cost management and higher profitability.

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Pricing Training Reservations Scheduling 52

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

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Scheduling Front of House Training Customer Service 158

Serviced Apartments

APRIL 19, 2024

Guests will also have access to Ariva Luxury Residences resort, including nine indoor and outdoor resident lounges, four pools, two spas, a pet park, and a lawn with barbecue grills and picnic tables. A games room with billiards, foosball and ping pong tables, as well as a screening room, is also available.

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Events 52

Modern Restaurant Management

AUGUST 5, 2021

This adapted from " Manage to Engage. How Great Managers Achieve Remarkable Results. " Even tougher, is that often restaurant management haven’t necessarily been trained in how best to manage their teams, even before this tumultuous year. Great managers are visible and have presence. What do you see?

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Training Marketing 199

Horizon Hospitality

FEBRUARY 21, 2023

Rethink Your Seating Most restaurants already have ample space between tables for guests with physical disabilities. If possible, have a table or two situated away from areas with high traffic or loud music. Hire Managers Who Make Guests a Priority Find restaurant, hotel, and culinary managers who make guests their priority.

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Procurement 130

Hospitality Magazine

APRIL 3, 2023

Friesen will be joined by Group Bars Manager Lachy Sturrock for drinks, plus the rest of the Applejack Hospitality front of house and marketing teams. The winning creation will then be brought to life for an evening by Applejack Hospitality Culinary Director Patrick Friesen.

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Front of House Events Magazine Information 246

Modern Restaurant Management

SEPTEMBER 13, 2023

Scheduling employees is one of the most time-intensive tasks for restaurant managers. The ongoing volatility of customer behavior coupled with manual schedule development creates headaches for managers, especially with ongoing staffing shortages.

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Scheduling Accounting Communication Server 204

Hotel Owner

DECEMBER 13, 2023

Great Scotland Yard Hotel, part of the Unbound Collection by Hyatt, has appointed Mario Flanagan as its new general manager. A seasoned hotelier with Hyatt, Flanagan’s hospitality career began in his native South Africa at The Table Bay Hotel, part of the Leading Hotels of the World, where he started at concierge to rooms division.

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Concierge 98

Hospitality Magazine

MARCH 28, 2023

It was a beautiful building and we saw so much potential,” says Saint Hotel General Manager Mrinal Beekarry. Inspired by Studio 54, and the hotel’s street number, Bar 54 is located upstairs and features bar and table seating as well as an alfresco terrace.

Magazine 243

Magazine 243

Hospitality Magazine

DECEMBER 17, 2023

The Australian team is led by Team Manager Patrick O’Brien and the Australian Culinary Federation (ACF) and is also backed by Nestlé Professional. The second round will then see the team partake in a junior chef’s table to prepare a five-course menu for guests sitting at the end of their kitchen booth.

Communication 130

Communication Magazine 130

Hotel Business

JANUARY 17, 2024

Carmen Almos has launched Ashburton Hospitality , a full-service consultancy firm focused on asset management. As a female- and minority-founded business whose leadership brings ownership and operational experience to the table, Ashburton brings its own, unique perspective to asset management,” Almos said. “As

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Housekeeping Accounting 115

Modern Restaurant Management

MARCH 10, 2021

You’ve probably encountered restaurant management software. For the uninitiated, restaurant management software is all of the tech in a business that improves efficiencies. About a Restaurant Management Platform. For example, if a table orders a chicken dish and a steak dish, the cook times are likely different.

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Back of House Front of House Reservations Information 186

Hotel Business

APRIL 16, 2024

From tableside to in-room dining, the Toast for Hotel Restaurants platform will integrate with Cambria’s and Radisson’s property management systems (PMS) to power dining experiences for guests. Toast is also a qualified vendor for Choice’s other brands.

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Guest Satisfaction Back of House Beverage Operations Server 115

Modern Restaurant Management

FEBRUARY 20, 2024

When your POS system makes it easier to manage reservations, seating layouts, and table assignments effectively, it can also optimize table turnover and reduce wait times. This leads to a better experience for customers, and can ultimately help your waitstaff serve more tables and earn more money.

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POS Systems Server Accounting Reservations 120

Mary Gostelow

APRIL 14, 2024

Tables out on the covered terrace – where New York’s top travel promoter Melanie Brandman, she of The Brandman Agency, prefers to sit – are now set up for service. Order food in the ‘inside’ section and your table is similarly dressed. The at-bar seating now has high chairs covered in a zingy patterned fabric.

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Travel and Tourism Catering 52