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A Simple Step to Improve Customer Satisfaction and Retention

Modern Restaurant Management

Proper training is a necessary expense and it's important to remember that training is a never-ending cycle. Staff needs to be continually reminded of all essential training to set a clear expectation for all employees. In order to make training valuable, the information needs to be continually reiterated.

Training 153
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FOH Meaning: What it is and How it’s The First Line in Customer Satisfaction

Synergy Suite

Some common FOH positions include host/hostess, server, bartender, and food runner. A good candidate for these roles would possess strong communication skills, a friendly and upbeat personality, the ability to multitask in a fast-paced environment, and a genuine passion for customer service.

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The Essential Handbook to Florida Restaurant Labor Laws

7 Shifts

Food safety training Florida law (specifically, F. 509.049 ) requires food safety training for every employee in food service. Each employee must receive training and certification within 60 days of hire. Several state-approved private companies offer this training.

Article 88
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Why restaurants fail: Make sure you do not make these 38 mistakes

Lithos POS

They have a lot of responsibilities for the business in terms of management. Everything from managing the business to increasing sales comes under management. Restaurant Manager Duties. Many factors that can cause restaurant management to go unnoticed or overlooked can lead to a restaurant’s defeat.

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Prime Costs: Understanding and Application for Restaurants

Synergy Suite

Front-of-House (FOH) Labor: FOH staff includes servers, bartenders, hosts/hostesses, and buspersons who interact directly with customers and provide service. Managing labor costs requires optimizing staff schedules, ensuring efficient staffing levels during peak hours, and monitoring employee productivity.

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Virtual Acceleration, Raising the Bar and Insult Monitor

Modern Restaurant Management

Tools to Simplify Staff Training. According to a US Foods survey, over 50 percent of US Foods restaurant operators said their trained servers and staff play a direct role in effectively increasing check averages in their business.* Six months of professional social media marketing and promotions management.

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Takeout For Good and Menus Go Tech

Modern Restaurant Management

Enhanced training, signage, and behavioral “nudges” Implementing health checks and temperature monitoring. Ensuring proper handwashing and employee training will be critical, as well as proactively and thoughtfully communicating these practices to customers. "PathSpot Installing plexiglass barriers at checkout.

L&D 176