7 Shifts

AUGUST 19, 2020

The restaurant industry has a reputation for high staff turnover. staff turnover —and while a portion of this statistic is inevitable given the demographic of restaurant employees ( more than a third are students or teenagers whose jobs and circumstances change more frequently), this figure represents a problem that needs to be resolved.

Training 148

Training POS Systems Communication Document 148

Modern Restaurant Management

JUNE 15, 2020

With restaurants reopening under guidelines calling for decreased capacities, efficienct practices are top of mind. Modern Restaurant Management (MRM) magazine asked Mark Heymann, a labor expert and CEO of UniFocus, for his insights on navigating post-pandemic restaurant recovery through effective hiring and training.

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Sanitation Scheduling Training Front of House 186

Modern Restaurant Management

MARCH 10, 2020

In response to Coronavirus concerns: Danny Meyer tweeted that The Modern would be closed for a day and every inch sanitized after a guest tested positive for COVID-19, despite being told by the NYS Health Commissioner says no risk of transmission; “Team & guests come first,” the hospitality leader concluded. Eat healthier.”

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Sanitation Communication Property Management Training 206

Modern Restaurant Management

OCTOBER 6, 2021

Controlling the variables in the restaurant industry can feel like a game of whack-a-mole if you don’t have the right tools at your fingertips. Modern restaurant technology can provide peace of mind to operators worried about food safety violations, labor law mistakes, falsified data and more.

Scheduling 199

Scheduling Sanitation Training Document 199

Modern Restaurant Management

APRIL 27, 2020

As the focus is now pivoting to reopen the economy, a number of resources are being provided to help restaurants learn about best practices. The National Restaurant Association released new guidance for operation reopening which provides a basic summary of recommended practices that can be used to help mitigate exposure to the COVID-19 virus.

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Document Download Sanitation Pricing 231

Synergy Suite

JANUARY 18, 2023

While customers rarely, if ever, interact with the cooks in your quick-service or fast casual restaurant locations, you know that what they’re really there for is the food! A prep cook is typically responsible for preparing all the ingredients that will eventually be turned into delicious meals for your restaurant.

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Training Sanitation Communication Blog 52

Service that Sells

JULY 25, 2022

Are you new to the ranks of restaurant management? As a new restaurant manager, the most important thing for you to remember is this: your followers make you a leader, not the other way around. Follow these tips to get off to a smart start as a new restaurant manager. Set the standard for appropriate attire in your restaurant.

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Training Special Events Sanitation Blog 52

Modern Restaurant Management

SEPTEMBER 8, 2021

Hygiene and cleanliness often go hand in hand, but adoption and follow-through with measures like disinfection , handwashing , and hand sanitizer use within commercial facilities were not as consistent prior to the COVID-19 pandemic. The pandemic has made it clear: restaurant guests demand cleanliness, and this new emphasis is here to stay.

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Sanitation Communication POS Systems Training 195

Modern Restaurant Management

OCTOBER 14, 2022

When a diner with a food allergy chooses your restaurant, you’ll want to ensure that they won’t have to think twice about their safety. Creating a safe, allergen-friendly environment within your restaurant will mean a satisfactory experience from customers and success for you. Do Your Research. Communicate Clearly.

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Server Communication Training Front of House 189

Modern Restaurant Management

JUNE 7, 2021

Restaurant owners are looking for creative ways to revamp the indoor dining experience with improved health and safety standards. Restaurant owners can use these helpful tips to promote key health and safety standards in order to regain trust and improve the overall customer experience: Improve Air, Hand and Surface Hygiene.

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Sanitation Training Communication Presentation 212

Modern Restaurant Management

APRIL 8, 2020

Just because dine-in business is on hold doesn’t mean your restaurant’s future has to be. Now is the time to get ahead and make sure you are equipped to adequately address what customers will likely be worried about most: restaurant cleanliness and sanitation. Seating Capacity 50% Reduction. from the surface.

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Sanitation Communication Back of House Training 212

EATER

APRIL 8, 2021

The downtown Dallas restaurant was consistently listed as one of the best in the city, but suddenly, fears about an emerging pandemic were keeping folks home. Café Momentum is more than just a restaurant, though. nonprofits have spent decades training marginalized populations to work in the food and hospitality industry.

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Training Catering Sanitation Facility Management 112

Modern Restaurant Management

MAY 13, 2021

Almost every industry was affected in some way by the pandemic, but possibly none more than the hospitality industry, specifically restaurants. But throughout, people have stepped up to help restaurants. One Denver area man decided to do all he could to get some form of restaurant industry aid going. It’s a win-win.

Sanitation 147

Sanitation Front of House Training Book 147

Modern Restaurant Management

JULY 10, 2020

As restaurants begin the process of reopening, some with an extended period of nonoperation, there are safety precautions that must be considered beyond simply ordering supplies, rehiring staff and opening the doors. Train Employees to the Written Plan. Documentation is key here noting training dates, times and attendance.

Sanitation 171

Sanitation Training Scheduling Document 171

Synergy Suite

JANUARY 17, 2023

In any quick-service or fast casual restaurant chain, the front-line crew member is the engine that makes the restaurant run on a day-to-day basis. These team members are typically the first point of contact for customers and are responsible for providing excellent customer service and ensuring that the restaurant operates smoothly.

Training 52

Training Customer Service Communication Sanitation 52

Modern Restaurant Management

JUNE 25, 2020

Over the past few months, many restaurants made difficult decisions to reduce their workforce and apply a strict delivery and takeout format or pause operations entirely due to COVID-19. Unexpected downtime, when paired with a swift return to work, can present new risks to restaurant employees. Communicate Return Criteria.

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Training Communication Sanitation Document 218

Modern Restaurant Management

JULY 22, 2020

We have all been dealing with the core problems COVID-19 has brought to us: increased cleaning and sanitizing processes, loss of customers, negotiations with landlords, and many more. On top of those known problems, restaurant managers have also faced unforeseen and sometimes puzzling challenges. 3 – Online Reviews.

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Sanitation Training Information Presentation 209

The Restaurant Times

DECEMBER 28, 2021

Hence, it is now imperative to train your new bar staff to comply with COVID-19 protocols and keep the drinks flowing. . According to the National Restaurant Association, over 110,000 restaurants and bars closed for business in the United States in 2020. 4 Ways To Train Your New Bar Staff For COVID-Appropriate Etiquette.

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Training Sanitation POS Systems Communication 52

Modern Restaurant Management

SEPTEMBER 1, 2023

The food your restaurant serves should taste good, look appealing, and be safe! Restaurant brands should build (and maintain) a strong food safety culture, give employees the proper tools and training, and uphold the highest food safety standards. Prioritize training. Prioritize cleanliness and sanitation.

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Sanitation Training Information 155

Modern Restaurant Management

JANUARY 27, 2022

The restaurant industry is still dealing with pandemic-related issues, including supply chain disruptions, new COVID variants and surging cases, labor shortages, rising prices, and a shift in consumer demand. Traditional restaurants – with their huge overhead costs – just aren’t built for high delivery demand.

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Sanitation Training Information Pricing 212

Modern Restaurant Management

OCTOBER 20, 2020

After months-long dining room closures prompted by the COVID-19 pandemic, restaurants gained new life in the summer when most government jurisdictions allowed outdoor patio dining. ” Digital workplace tools can help restaurant owners prepare employees to remain agile this winter as they adapt to modified dining protocols. .”

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Training Sanitation Presentation Information 192

7 Shifts

DECEMBER 18, 2023

The role of a restaurant manager is always in motion. But there are several different tools to help you manage your restaurant—from single shifts and tasks to top-level overviews showing your business's health. From cleaning flat tops to refilling sanitizers, it’s easy for tasks to get lost in the shuffle. And compliance?

POS Systems 158

POS Systems Scheduling Reservations Communication 158

Modern Restaurant Management

MARCH 2, 2021

Prior to COVID-19, I would have told my clients that the most important key to success in the restaurant/bar/hospitality business is customer service. Trust that our washrooms are constantly maintained to new sanitation standards. Trust that everything they touch has been COVID sanitized.

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Sanitation Training Customer Service Presentation 184

Modern Restaurant Management

FEBRUARY 28, 2023

Today, restaurants’ staggering turnover rates are 70 percent higher than all other sectors. What can restaurant owners and managers do to better engage workers and increase retention in the long run? The current state of employee retention rates can feel dire for restaurant owners, especially after the Covid pandemic.

Communication 197

Communication Scheduling Training Sanitation 197

Synergy Suite

JANUARY 21, 2023

Food safety is an important topic for everyone to know about, especially when it comes to working in a restaurant. In this article, we’ll discuss all the major questions surrounding food safety training for restaurant employees, so you can have a proper and complete food safety training program in your food business.

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Training Presentation Document Information 52

Modern Restaurant Management

FEBRUARY 3, 2021

restaurant industry has a loaded plate as 2021 picks up steam – especially from an insurance and financial protection point of view. “The prospects for fine dining and sit-down restaurants are going to remain strained for all of 2021,” said Doug Groves, founder at Program Insurance Group, in College Station, Tex.

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Sanitation Training Events 212

Modern Restaurant Management

JUNE 24, 2022

However, spending the time to create a handbook will help create the desired culture, as well as save time and money (helping to avoid employee turnover as 36 percent of employees say they quit because they wish they had better training, legal action, safety concerns). Procedures for Operating Restaurant Equipment (if applicable).

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Training Information Sanitation Article 197

Modern Restaurant Management

MARCH 3, 2022

Running a profitable restaurant can be a challenge for a multitude of reasons. While restaurants are accustomed to prioritizing cleanliness to maintain food safety, new infectious disease threats are making cleanliness even more important for upholding public health as well as diners’ confidence. These include: 1.

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Maintenance Front of House Communication Guest Satisfaction 196

Modern Restaurant Management

DECEMBER 14, 2021

While restaurants continue to mitigate impacts caused by COVID-19, many have pivoted and found new ways to redefine the dining experience. Here's a summary of what to expect and what restaurants can do to stay ahead. percent from 2020, according to the National Restaurant Association. Staffing Shortages Continue.

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POS Systems Sanitation Training Marketing 203

7 Shifts

FEBRUARY 7, 2024

Restaurant technology is no longer a nice-to-have: it’s an absolute necessity for building a modern, resilient restaurant that can become and stay competitive. The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing.

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POS Systems Scheduling Front of House Accounting 125

7 Shifts

MAY 11, 2020

It’s been months since restaurants across the US, Canada, and beyond were forced to shutter their dining areas in the wake of the COVID-19 outbreak. Plus, as part of our COVID-19 resources initiative , it’s time we pivot our own content to help your restaurant have a successful reopening. I'm so sorry, I'm not doing that anymore.’

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Sanitation Scheduling Menu Planning Blog 147

Modern Restaurant Management

MAY 13, 2020

economy phases in its reopening, the nation’s restaurants face the same challenges they faced as it shut down: How do we do this in a way that allows us to minimize risk to our guests, our employees and our business? There’s a patchwork pattern of partial restaurant reopenings in the states. However, as the U.S.

Training 206

Training Scheduling Sanitation Accounting 206

Modern Restaurant Management

OCTOBER 15, 2021

Restaurants are feeling an unprecedented churn as they face staffing shortages, implement new SOPs, keep up with city, state, and national regulatory agencies and ever-evolving pandemic information – while also running their business and keeping everyone safe. Many restaurant leaders are feeling relentless pressure.

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Training Sanitation Information Communication 197

Modern Restaurant Management

JUNE 8, 2020

Restaurants nationwide have been hit hard by the COVID-19 pandemic. As restaurants slowly begin reopening, things remain far from “business as usual.” ” The COVID-19 pandemic has changed the way businesses operate, and the restaurant industry is now learning to navigate this “new normal.”

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Information Training Sanitation Server 202

Modern Restaurant Management

MAY 6, 2020

For restaurants, this means dine-in service will begin again — or will be soon — and more employees will be returning to work. This is great news for an industry that has seen countless restaurants limited to takeout or delivery orders, if they were even able to remain open at all during the COVID-19 crisis.

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Document Training Sanitation Accounting 183

Modern Restaurant Management

DECEMBER 7, 2021

Despite external pressures on talent, ample opportunity exists for restaurant operators to prepare for a year of constant change. With 2021 nearly wrapped up, restaurant operators across the country are looking to the New Year with cautious optimism. For leaders in the restaurant and hospitality industry, now is the time to adapt.

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Presentation Market Forecasting Sanitation Scheduling 197

Modern Restaurant Management

JANUARY 10, 2022

It’s no secret that the restaurant industry has changed dramatically in the last two years. COVID has upended the way the industry operates, shifting everything from the way we serve guests to how sanitation works to what the supply chain and labor market look like. Expanding the Tech Stack. Move to Mobile.

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Back of House Sanitation Scheduling Front of House 208