Hospitality Net

APRIL 22, 2024

Independent hoteliers are looking for impactful ways to train tomorrow’s workers – and fast. Hotel leaders must find ways to shorten training time and improve worker decision-making, starting with how they interface with on-property technology.

Training 52

Training Property Management 52

InnQuest

AUGUST 2, 2023

Employee Education and Training One of the most critical aspects of cybersecurity is ensuring that hotel staff are well-informed and trained. Our goal is not only to help manage your businesses more efficiently but also to provide ongoing support to engender growth and expansion. Key Cybersecurity Measures for Hotels A.

Hospitality Management 222

Hospitality Management Vendor Management Information Training 222

Hotel Business

JANUARY 5, 2024

Germantown, TN- based McNeill Hotel Company (MHC) has appointed Kim Knop , its current VP, sales & marketing, as its new director of business development, where she will work with investor and ownership groups as MHC expands its third-party property management portfolio. She joined MHC in 2015, soon after its founding.

Property Management 111

Property Management Business Development Training Marketing 111

Hotelogix

MAY 16, 2024

Streamline operations with a cloud-based hotel property management system (PMS) Upgrading to a cloud-based Hotel PMS can significantly improve hotel operational efficiency. Implementing cloud-based Property Management Systems (PMS) can automate front desk operations, reservations, and billing, reducing manual errors and saving time.

Front Desk Operations 130

Front Desk Operations Property Management Book Reservations 130

InnQuest

OCTOBER 3, 2023

Real-time Updates: Thereafter, integration with property management system s (PMS) provides real-time updates on room availability and pricing. Hotels should be prepared to address potential challenges, such as staff training and system compatibility. These options include credit cards, mobile payments and digital wallets.

Guest Satisfaction 221

Guest Satisfaction Information Property Management Blog 221

InnQuest

SEPTEMBER 5, 2023

Effective hotel inventory management relies on technology solutions like Property Management System s (PMS), Channel Managers, and Revenue Management Systems (RMS) to automate tasks, analyze data and make informed decisions. Book a demonstration of our award-winning hotel management software here.

Guest Satisfaction 218

Guest Satisfaction Maintenance Pricing Book 218

InnQuest

MARCH 9, 2023

These services can include self-check-ins , inventory management, property management insights, reports, etc. Cloud computing also eliminates the need for hotels to hire and train IT staff, which can be another significant cost savings in an economic climate that has been particularly harsh on the tourism industry.

Server 222

Server Demo Budgeting Property Management 222

Hotelogix

JUNE 10, 2024

Current Systems Integration : Ensure the software integrates seamlessly with your existing Property Management System (PMS), Central Reservation System (CRS), and other tools. Support and Training : Evaluate the vendor's level of customer support and training.

Pricing 130

Pricing Demo Communication Training 130

Hotelogix

OCTOBER 18, 2023

Integration Capabilities Many modern reservation systems seamlessly integrate with other hotel management software, like Property Management Systems PMS and Customer Relationship Management CRM platforms. Training and Familiarization Before implementation, ensure your staff is trained to use the new reservation system.

Reservations 100

Reservations Book Information Guest Satisfaction 100

Hotelogix

FEBRUARY 1, 2024

These systems can be cumbersome, requiring extensive training and technical know-how. High-end hotel management software or hotel property management systems (Hotel PSM) have a hefty price tag. On top of it, with an easy-to-use solution, you don't have to worry about spending time and money on training.

Guest Satisfaction 130

Guest Satisfaction Training Budgeting Demo 130

AHLEI

OCTOBER 3, 2022

With the reality of a shrinking labor pool and increased turnover, it’s no wonder that recruitment and retention are top goals of many hotel and lodging properties. These modules provides better visibility into employee career options, upskill existing managers, and provide professional development opportunities.

Hospitality Management 119

Hospitality Management Training Property Management Pricing 119

Hotel Business

OCTOBER 5, 2023

OTH’s Felsen agreed, stating that the ripples of the problem spread across each property, from housekeepers to dishwashers to front desk personnel. He said that his company has been aggressive in implementing training innovations as well as tech solutions to promote recruiting as well as retaining associates.

Training 116

Training Housekeeping Scheduling Guest Services 116

Hotel Business

NOVEMBER 9, 2023

With so much movement in hospitality, it’s time for sales managers to research and fully understand the necessary certifications for success in today’s marketplace. Hospitality employers don’t have the time for lengthy onboarding and training periods required for new workers. Complexity and fear.

Training 72

Training Property Management Events Budgeting 72

Hotel Business

JUNE 4, 2024

Keeping track of these elements proved challenging until management decided to abandon its existing property management system and return to its former solution, Maestro PMS.

Communication 59

Communication Information Property Management Training 59

Revenue Hub

JUNE 7, 2023

The makeup of your hotel’s tech stack determines your property’s capabilities, starting with the property-management system. Training for the Test When analyzing their current tech stack, hoteliers should ask whether it is helping operators eliminate minutia or creating new time drains. appeared first on Revenue Hub.

Communication 81

Communication Training Property Management Article 81

STAAH

APRIL 28, 2024

In addition to not performing as per expectation, their old channel management platform was also not user-friendly. This limited its use to a restricted few staff, who had trained extensively on it. Find out more about Jaypee Vasant Continental Hotel, New Delhi at www.jaypeehotels.com/hotel/jaypee-vasant-continental-new-delhi

Definition 90

Definition Book Property Management Training 90

Hotelogix

NOVEMBER 13, 2023

  Utilizing technology and analytics software to predict and manage overbookings - With the availability of technology and analytics software, creating and executing an overbooking strategy is now a cakewalk.   Cumulative data can be used to predict the approx number of overbookings for maximum revenue.

Book 148

Book Reservations Training Customer Service 148

STAAH

FEBRUARY 6, 2024

Some key sources to look into are your channel manager , booking engine , property management system and website analytics. While there will be erosion in brand equity for customers turned away (unavoidable when you have an overbooking), managing their next booking can help soften the impact.

Book 89

Book Training Communication Property Management 89

InnQuest

JUNE 2, 2023

Train your staff to provide exceptional service and personalize interactions to create memorable experiences. Our goal is not only to help manage your businesses more efficiently but also to provide ongoing support to engender growth and expansion. Book a demonstration of our award-winning hotel management software here.

Guest Satisfaction 131

Guest Satisfaction Blog Book Property Management 131

Larry Mogelonsky

NOVEMBER 6, 2023

Just as many other roles can hire for passion then train for skill, this rule can also apply to wellness-oriented recruitment processes, but some of the procedures are so specific that onboarding time then becomes a challenge. Call it bite-sized learning , as enabled and gamified by cutting edge tech.

Training 100

Training Pricing Information Property Management 100

Hotel Business

FEBRUARY 23, 2023

HotelKey , a cloud-based property management platform for hotels, has partnered with RateGain Travel Technologies Ltd., The integration will roll out across HotelKey’s portfolio of more than 4,000 properties, with hundreds of properties already accessing the combined capabilities.

Pricing 52

Pricing Property Management Reservations Training 52

InnQuest

AUGUST 29, 2023

Whether it’s enhancing staff training, upgrading facilities or refining processes, your commitment to change will be evident to both existing and potential guests. Book a demonstration of our award-winning hotel management software here.

Communication 130

Communication Blog Reservations Property Management 130

Revenue Hub

AUGUST 31, 2023

Hoteliers can look to their property management system to find out who books with them, when they stay (weekends or midweek), the rates they like, and how far in advance they book, for example. Identify Your Typical Midweek Booker Who travels midweek, and what do they seek in a hotel?

Book 102

Book Article Information Events 102

Hotel Business

OCTOBER 12, 2023

Technology providers have stepped up to the plate across the industry to assist in every way possible, but the foundation of any hospitality technology strategy begins with a robust property management system (PMS) capable of providing the support independent operators require.

Training 102

Training Budgeting Back of House Communication 102

Hotel Business

JANUARY 10, 2024

This month, G6 Hospitality will launch a new version of its training program, “The Room Next Door,” which the company developed to help hotel teams identify the signs of human trafficking in the lodging industry. Adam Cannon, G6 Hospitality chief brand officer, is a member of the organization’s board of directors.

Training 59

Training Information Property Management Events 59

STAAH

JANUARY 16, 2024

Dynamic pricing is a modern hotelier’s most effective strategy for revenue management. Even if you have a dedicated property manager, prices set without the support of reliable data and thorough analysis won’t be effective at capturing the most significant possible demand. Train your staff.

Pricing 84

Pricing Book Reservations Training 84

Hotelogix

FEBRUARY 13, 2024

This exploration delves into the intricate operational requirements of large hotels, the pitfalls of wrong management practices - either manually or via outdated on-premises solutions, and how a cloud-based hotel management software or a hotel property management system (Hotel PMS) acts as a savior, ensuring a seamless performance across the board.

Housekeeping 148

Housekeeping Regulatory Compliance Guest Satisfaction Maintenance 148

NV Hotels

OCTOBER 3, 2023

Hilton recently announced its rollout of HotelKey’s Property Engagement Platform (PEP) that is going to reach over 7,000 Hilton properties by 2026. Designed to act as a hub for a suite of software, PEP enables faster employee training, replaces on-site with cloud-based systems, and helps reduce cost and deployment times.

Guest Satisfaction 52

Guest Satisfaction Property Management Training Information 52

Hotel Owner

JUNE 30, 2023

However, attracting, training, and retaining talent can pose operational challenges. High turnover rates and labour shortages are common; with turnover in the sector nearing 6%, this leads to increased recruitment and training costs.

Travel and Tourism 105

Travel and Tourism Strategic Planning Procurement Concierge 105

Revenue Hub

MAY 31, 2024

In the hotel industry but especially the luxury segment, the protection of guest data is crucial, yet the security of APIs and third-party Property Management Systems integrations is often alarmingly weak. Vendors should also be evaluated on their incident response capabilities and the security training provided to their employees.

Information 93

Information Article Document Scheduling 93

Revenue Hub

SEPTEMBER 1, 2023

Want to keep track of check-ins and check-outs, manage housekeeping tasks and offer mobile check-in to speed up the process? A Property Management System like Mews is a great way to avoid hiccups in your operations while improving guest satisfaction.

Guest Satisfaction 104

Guest Satisfaction Housekeeping Maintenance Pricing 104

Modern Restaurant Management

MARCH 10, 2020

We are taking other precautions and provide a sanitary training session for our tenants and clear communication with our tenants via our digital property management system (PMS). We have a digital PMS (Property Management System) with a cloud-based reporting system. We are trying to be responsible and calm.”

Sanitation 192

Sanitation Communication Property Management Training 192

eZee Absolute

JANUARY 12, 2023

And when we say technology, a PMS (Property Management System) and POS (Point of Sale) system can be particularly useful tools for managing and organizing hotel operations, improving the guest experience, and enhancing financial management. Integration and data management. Training and support. Conclusion.

POS Systems 52

POS Systems Training Communication Information 52

InnQuest

NOVEMBER 24, 2022

Why Are CRM Systems Essential in Hospitality Management? . Along with the other core features of a Property Management System such as a booking engine and channel manager , a CRM system takes hotel management to the next level of efficiency. Train Employees Thoroughly . Efficiency? . Conclusion .

Communication 130

Communication Book Reservations Marketing 130

Hotelogix

JANUARY 31, 2024

Responsive Service: Ensure your staff is well-trained to respond swiftly and effectively to guest requests and concerns. Quality Amenities: Investing in high-quality amenities, from luxurious toiletries to state-of-the-art fitness centers, enhances the overall experience. How to Measure Guest Experience?

Guest Services 130

Guest Services Customer Service Demo Book 130

eZee Absolute

JUNE 12, 2024

They implemented the eZee Absolute – Hotel Property Management System. Whether troubleshooting technical issues or conducting training sessions for staff members. Solution Recognizing the urgent need for change, Hotel Lucky switched to Yanolja Cloud Solution (YCS’s) comprehensive hospitality solutions.

Book 52

Book Demo Guest Satisfaction Budgeting 52

Revenue Hub

DECEMBER 12, 2022

To prevent this, give staff the training and resources they need to deliver excellent customer service. . According to a 2017 survey by Axonify , 92 percent of US adults claim that well-planned training increases their workplace engagement. Not only that, but you can also reward a job well done. Don’t be stingy with positive comments!

Housekeeping 83

Housekeeping Training Reservations Sanitation 83