Revenue Hub

OCTOBER 27, 2022

Tick a box here to allow us to use your data however we want, without really telling you why”, or more importantly, how it will improve your guest experience. Conversations around upselling, personalization and in-stay guest experiences are reasons enough for hotels to collect guest data to improve their trip.

Information 89

Information Article Definition Marketing 89

Modern Restaurant Management

DECEMBER 17, 2020

22 percent of those polled are interested gifting recipe books. The restaurant industry’s sales stumbled again in November as the number of COVID cases rose rapidly and colder weather started to become an obstacle for outdoor dining in many areas of the country. 22 percent of customers are looking to buy restaurant merchandise.

Travel and Tourism 167

Travel and Tourism Sanitation Marketing Training 167

Modern Restaurant Management

JUNE 3, 2021

Bluedot released the fourth installment of its State of What Feeds Us report which has kept tabs on consumer behavior and restaurant habits throughout the course of the pandemic. In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening.

Download 189

Download Travel and Tourism Sanitation Events 189

The Restaurant Times

AUGUST 26, 2022

Besides, it automates some of the manual tasks and integrates them with other on-premise systems to add more value to your business while helping you deliver a best-in-class guest experience. Restaurants are slowly transitioning from the traditional pen and paper booking method to the restaurant reservation system.

POS Systems 69

POS Systems Accounting Information Reservations 69

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. ” Frequent users adjusted their purchase behavior. Yelp Economic Average. Restaurant Industry Consumer Perspectives.

Travel and Tourism 191

Travel and Tourism Events Marketing Information 191

EATER

DECEMBER 21, 2020

But as an employee on the receiving end of that rage, the book fails to account for trauma he caused me. Even this book, written with the benefit of greater knowledge and better perspective, is still riddled with problems,” he writes. David Chang’s new memoir grapples with the white-hot fury that defined most of his career.

Accounting 145

Accounting Book Front of House Server 145

Revenue Hub

JANUARY 11, 2024

Traveler behavior has changed in recent years faster than we can anticipate. Subscribe to our weekly newsletter and stay up to date Leaders in hospitality have to be ready for this seismic shift in traveler behavior that affects everything from demand and distribution patterns to destinations and length of stay.

Book 101

Book Marketing Information Article 101

Modern Restaurant Management

NOVEMBER 17, 2020

Among the highlights: Online Ordering sales of pizza (+9 percent), burgers (+10 percent), and fried chicken (+5 percent) were up from last year, but the largest trend in online ordering was sandwiches and wraps as guests give up on slapping bread together at home and restaurants pivot to menu items that travel well.

Marketing 161

Marketing Catering Events Presentation 161

Modern Restaurant Management

SEPTEMBER 30, 2020

Overwhelming top response was fear of catching/spreading COVID-19, followed by a corresponding reduction in travel. The importance of making guests feel comfortable. Incentivize guests to choose your restaurant. Restaurants with a loyalty program should also highlight the benefits while remarketing to guests.

Travel and Tourism 189

Travel and Tourism Pricing Reservations Communication 189

Revenue Hub

OCTOBER 17, 2023

Once the goals have been established, operators should consider the tools and education needed to utilize and optimize revenue management methods and techniques to provide value for guests and profitability. It is noted that competitive and reasonable rates and limited fees are often what guests are looking for in a hotel.

Pricing 96

Pricing Marketing Training Book 96

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. Additional key findings from the survey include: Over a third (38 percent) of respondents plan to have between 1-20 guests, with 32 percent planning to have under 50.

Events 189

Events Marketing Download Catering 189

Modern Restaurant Management

DECEMBER 14, 2020

introduced its "Make It This Winter" platform, which offers a collection of resources, including one-on-one consultations with US Foods experts, informational webinars, new outdoor dining products, and updated online materials and tools for restaurant operators to tackle the ongoing challenges brought on by the COVID-19 pandemic. "With

Scheduling 189

Scheduling Training Marketing Communication 189

Modern Restaurant Management

OCTOBER 29, 2020

The funding will be used to help more restaurants transition to online ordering during the COVID-19 pandemic and beyond. Since the start of COVID-19, Nextbite has launched 15 brands and has added over 1,000 delivery-only restaurants nationwide. White Castle Flips for Flippy. Chowly Teams with Grubhub. Reopen for Delivery.

Catering 143

Catering Marketing Communication Events 143

Modern Restaurant Management

MAY 12, 2020

The Dining Bond Initiative, a campaign that helps get funds to restaurants impacted by the coronavirus COVID-19, has gone global. " Dining Bonds work like savings bonds, where guests can purchase a bond at a value rate today, to be redeemed for full face value in the future. Dining Bond Goes Global. U S Foods Holding Corp.

Sanitation 150

Sanitation Marketing Information L&D 150

Modern Restaurant Management

SEPTEMBER 14, 2021

“Over the past 40 years, TSFR has developed a strong reputation as a leader in the restaurant industry and fostered a talented and engaged team that delights our guests,” said Mark Schostak, Executive Chairman at TSFR. The complete list of changes is posted on the James Beard Foundation website.

L&D 173

L&D Accounting Marketing POS Systems 173

Modern Restaurant Management

JULY 7, 2020

. “Uber and Postmates have long shared a belief that platforms like ours can power much more than just food delivery—they can be a hugely important part of local commerce and communities, all the more important during crises like COVID-19," said Uber CEO Dara Khosrowshahi. "As Certificates of completion are required.

Accounting 192

Accounting POS Systems Information Sanitation 192

Revenue Hub

APRIL 18, 2023

NB: This is an article from Cendyn , one of our Expert Partners This issue of rate ownership has taken center stage, as the pandemic shifted booking patterns for hotels in ways that make it crucial for hoteliers to be in complete control of setting their own rates – and not at the mercy of channel partners.

Book 78

Book Reservations Article Property Management 78

Modern Restaurant Management

SEPTEMBER 23, 2020

In this edition of MRM News Bites, we feature real-time data on consumer behavior and the move to #cutoutcutlery. ” While the shift to leveraging technology has been a long time coming for SMBs, the COVID-19 pandemic has accelerated business owners’ need to adopt digital solutions. SpotOn Secures $60M Funding.

Marketing 207

Marketing Server Events Catering 207

Xotels Hotel Revenue Management

SEPTEMBER 1, 2020

How to attract guests? Although you might not be in direct contact with guests for most of the time (depending on the type hotel you choose), there are certain personality traits that will help you create a successful hotel business. Customer Centered Services Guests crave unique experiences and expectations keep on rising.

Definition 52

Definition Marketing Budgeting Article 52

Modern Restaurant Management

FEBRUARY 1, 2021

The fourth quarter was not good for restaurant sales; each month posted worse same-store sales growth than the previous month, according to Black Box Guest Intelligence. The rapidly spiking number of COVID-19 cases came with tighter dine-in restrictions in some areas and may have discouraged some potential diners due to health risks.

Travel and Tourism 133

Travel and Tourism Pricing Marketing Customer Service 133

Modern Restaurant Management

JULY 27, 2020

Yelp Sees COVID Effect. released second quarter data for the Yelp Economic Average (YEA) report, that was adapted to reveal the dramatic impact COVID-19 has had on local economies. cities struggle to balance reopening their local economies and avoid becoming the next COVID-19 hotspot, we’ve seen U.S. “As U.S.

Marketing 177

Marketing Download Training Accounting 177

Metasphere

APRIL 10, 2022

Build a sustainable and long-lasting relationship with your guests. There are many types of guests in the hospitality industry. Below are some hotel target market examples: Business Travelers Business guests typically stay in hotels for shorter periods, as they travel for work. Become less reliable on online travel agencies.

Marketing 52

Marketing Blog Reservations Book 52

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. This is encouraging for restaurants, especially as only about 8 percent of respondents said that guests will be very unwilling. Restaurant Adaptation.

Book 221

Book Server Reservations Marketing 221

Revenue Hub

APRIL 25, 2023

As travel is continuing to experience a comeback after the onset of COVID-19, the hotel industry is seeing a surge in demand among guests traveling for in-person experiences, including concerts and festivals. They can also unlock opportunities to improve every single part of the guest journey across channels and touchpoints at scale.

Housekeeping 64

Housekeeping Book Events Article 64

Modern Restaurant Management

AUGUST 19, 2020

To discuss this topic in more detail join “Restaurant of the Future: How to Take Advantage of the Digital Transformation,” a panel discussion about how technology spurred by COVID-19 will help shape the way restaurants operate, will take place on Thursday, Aug. Restaurant technology will play a vital role in a post-pandemic world.

Budgeting 227

Budgeting Health & Safety Sanitation POS Systems 227

Modern Restaurant Management

JUNE 1, 2020

Overall velocity now stands at -54 percent vs pre-COVID norm; that number is up from -80 percent when the COVID-forced lockdown began (and is now +204 percent vs. March 28). In Texas this is clearly the case as velocity is now only -32 percent below the pre-COVID norm.

Sanitation 129

Sanitation Marketing Pricing Magazine 129