Modern Restaurant Management

OCTOBER 5, 2021

Without enough workers to meet diner demand, many restaurants have reduced operating hours and rely on overburdened staff, harming employee satisfaction and reducing critical staff loyalty. When using the right technology, however, operators can begin to address common concerns like understaffing, employee burnout and common wage concerns.

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Hospitality Net

MARCH 13, 2024

In today’s dynamic hotel industry, technology is reshaping how we operate. Around 40 percent of hotel GMs identify technology reskilling as a top workforce challenge. This comes as no surprise given the industry’s high turnover rate of 73.8 percent despite record-high wages.

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Modern Restaurant Management

SEPTEMBER 13, 2023

To solve this problem, restaurants should look to the latest AI-powered workforce management (WFM) platforms that allow them to accurately forecast customer demand and easily generate automated and optimized schedules, and ensure they have the correct amount of workers for any given shift.

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Modern Restaurant Management

NOVEMBER 9, 2021

To recruit new talent and alleviate strains on current staff, restaurant managers are looking for new ways to streamline their operations and enhance the employee experience. However, many have since discovered that digitizing their workforce operations empowers employees. Embracing Digital Transformation.

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Bookkeeping Training Information Communication 212

Boutique Hotel News

MARCH 3, 2023

US: Next-generation lodging firm Sonder is making around 100 corporate employees redundant, amounting to close to 14 per cent of the startup’s overall workforce. Prior to that, Sonder cut its workforce by 22 per cent and furloughed an additional 11 per cent of its staff at the start of the Covid-19 pandemic.

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Accounting Marketing 130

Hospitality Net

FEBRUARY 15, 2024

I believe hospitality is about people helping people, a process that technology can enhance and support in the form of robust infrastructure and tools the workforce can learn and enjoy using, while delivering the experience guests have grown accustomed to when on vacation or on a business trip.

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Hotel Business

MAY 13, 2024

” He continued, “My role will nurture RMS Cloud customers, workforce and business operations, while ensuring vigorous competition and diverse market growth. RMS Cloud has consistently invested in essential infrastructure, cultivating a cornerstone product that has changed how the accommodation industry manages its business.”

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Property Management Marketing Back of House 59

Modern Restaurant Management

FEBRUARY 1, 2022

More than half of restaurant operators said it would be a year or more before businesses conditions return to normal with food, labor, and occupancy costs are expected to remain elevated, and continue to impact restaurant profit margins in 2022, according to the National Restaurant Association's 2022 State of the Restaurant Industry report.

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Download Reservations Marketing 207

Modern Restaurant Management

AUGUST 16, 2023

Many food and beverage establishments have seen success with technology — such as contactless options, automation to support changing workforces and innovative customer loyalty strategies — in their endeavors to meet the demand for safer and more convenient dining experiences.

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Hotel Business

NOVEMBER 9, 2023

Unifocus has been awarded the title of the “World’s Best Workforce Management Solutions Provider” for 2023 by the World Travel Tech Awards. We’re honored to receive the title of industry leader in workforce management technology from the World Travel Tech Awards. The company is also celebrating its 25th anniversary.

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7 Shifts

DECEMBER 16, 2022

And they've done it all while building a team culture that any operator would envy. We chatted with Richmond Green, Partner and Vice President of Operations, about how they use 7shifts to simplify operations and stay in touch with their team. s operations. The team turned to 7shifts to help them manage their workforce.

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Hospitality Net

MARCH 19, 2024

In the fiercely competitive hospitality industry, the advent of mobile technology has emerged as a pivotal force, driving unprecedented efficiencies and reshaping workforce management and operations.

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Hospitality Net

FEBRUARY 20, 2024

While the benefits of automation in streamlining operations and enhancing guest experiences are widely acknowledged, fears surrounding its implementation and impact on the workforce often hold hoteliers back.

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Article 72

Hospitality Magazine

FEBRUARY 28, 2024

The following series is filled with valuable insights from the country’s leading operators on everything from milestone moments to the impact of the cost-of-living crisis, what they’re tipping will be big in 2024, and the current staffing landscape. Consequently, we have a strong international cohort across our casual and permanent workforce.

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Communication Magazine 130

Modern Restaurant Management

NOVEMBER 8, 2022

Amidst this good news, you should be aware of three hidden pitfalls that could affect your ability to operate safely and with a full complement of staff. Hasty hiring choices can lead to faster turnover, operational problems, and potentially more on-the-job injuries. Workforce Violence Is on the Rise. Inadequate training.

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Hospitality Net

APRIL 5, 2024

The hospitality industry is no stranger to evolution, and after surviving the chaos of the COVID pandemic and the aftermath, hoteliers are much more adept at pivoting as new trends and developments push the hospitality industry in new directions.

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Book 73

Modern Restaurant Management

OCTOBER 12, 2021

The research showed that financial stress is at all-time highs among many segments of the workforce, and that it directly impacts retention. But, a financially unstable workforce only makes this more challenging. Recent restaurant closures, even temporary ones, help to underscore the importance of recruiting and retaining a staff.

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Download 197

Modern Restaurant Management

MARCH 1, 2022

The landscape of the restaurant industry has changed forever due to Covid and the operational complexities that the pandemic introduced. Even with this good news for restaurant operators, many challenges still remain – particularly around staffing in both the front and back of the house. And according to Technomic, Inc.,

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Modern Restaurant Management

MARCH 14, 2022

With more than one million baby boomers retiring from the workforce in 2020, coupled with the four million Americans that have voluntarily left the workforce, there are nearly 11 million jobs that are still in need of being filled, according to the U.S. Bureau of Labor Statistics. The answer: financial stability and flexibility.

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7 Shifts

FEBRUARY 13, 2023

It’s no secret that with a workforce mass exodus and rising minimum wages, the restaurant industry is long overdue for an overhaul of its business structure and compensation model. We operate as a tip pool restaurant with equal parts shared between the back and front of the house, weighted by position and number of hours worked.

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Training Front of House Server Scheduling 156

Hotel Owner

JANUARY 5, 2024

Leading people expert, Leanne Walters-Hawke, manager of PwC’s Workforce, will unveil her decade of experience in workforce trends, the session promises to offer a comprehensive exploration of the evolving landscape, built to equip hoteliers with generation alpha’s desires in the workplace, and how to navigate the challenges and opportunities within.

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Presentation 97

Hotel Owner

JUNE 30, 2023

As it stands, the hospitality industry is facing a multitude of operational challenges that require careful navigation and strategic planning to overcome. Undoubtedly, operational obstacles lay ahead — but as the industry has shown time and again, with the right approach there is nothing it cannot overcome.

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Travel and Tourism Strategic Planning Procurement Concierge 105

Modern Restaurant Management

MARCH 12, 2021

Restaurants have made great strides in the digital realm—from contactless payments to online ordering—but 32 percent of them feel like they could add to their technology stack to optimize operations. Creates a channel for workers to share perspectives and insights to improve operations.

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Modern Restaurant Management

MAY 18, 2022

The key to success in this process is viewing the trends and national data through the prism of a restaurant operator. While COVID-19 the disease may be waning, the impact of the COVID-19 pandemic on the needs and expectations of the restaurant workforce are becoming increasingly apparent. Emerging Trends. Benchmarking and Forecasting.

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Concierge Budgeting Scheduling Article 212

Hotel Business

JANUARY 17, 2024

The firm began initial operations in 2023 and already has amassed a portfolio that includes nine hotels across brands such as Hilton, Marriott and IHG. “As Though women make up more than half the workforce, they account for a much smaller percentage of ownership.

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Modern Restaurant Management

DECEMBER 29, 2023

– Lauren Fernandez Restaurants Learn To Do More with Less In workforce dynamics, we have seen a notable upswing in the number of workers entering and/or returning to the industry, with staffing levels inching closer to pre-pandemic levels. Additionally, the younger workforce is facing obstacles with escalating childcare costs.

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Customer Service Scheduling Catering Communication 123

Hospitality Net

SEPTEMBER 6, 2023

6, 2023 – Unifocus, the leading provider of workforce management systems to the hotel and hospitality industry, published a proprietary study offering insights into the hotel industry’s ongoing labor shortage and how operators can adapt to achieve and maintain efficiency and profitability. DALLAS, TX – Sept.

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Definition 74

Modern Restaurant Management

FEBRUARY 11, 2022

million Americans in November 2021, ultimately have seen 3% of the workforce quit their jobs, with that figure estimated to be double in hospitality. Hospitality is the lowest-paid industry , and many employees saw opportunity in the workforce disruption to move to higher paying jobs in other industries. These resignations, 4.5

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Modern Restaurant Management

JUNE 22, 2021

As restaurants open back up, operators are ready to hire, and in some cases, rehire, employees – but many are finding it difficult to find candidates willing to return to work, and the search for good talent is tougher than expected. So, what can operators do to navigate the changing workforce and hire quality talent?

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Communication Back of House Budgeting Magazine 207

Modern Restaurant Management

JULY 30, 2020

But to get there, management will have to navigate through months of uncertainty and disruption, shoulder a massive drop in revenue, and redesign operating procedures based on somewhat-unpredictable regulations. All this while still maintaining the warm, friendly atmosphere that operators in the hospitality industry are known for.

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Modern Restaurant Management

NOVEMBER 10, 2020

In the workforce, these workers are considered “non-desk employees” – those who don’t sit in front of a computer to do their job, don’t have corporate emails, and often have a different set of needs, values and work patterns than their desk-based counterparts. "Frontline"says it all.

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Communication Information Training Customer Service 197

Hotel Business

SEPTEMBER 8, 2023

Unifocus , a provider of workforce management systems to the hotel and hospitality industry, has published a proprietary study offering insights into the hotel industry’s ongoing labor shortage and how operators can adapt to achieve and maintain efficiency and profitability. “ 14 at 1:00 p.m. Register for the session HERE.

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Definition Scheduling Communication Marketing 64

Hospitality Net

APRIL 18, 2024

Robots are currently being used in many different forms to make company and organizational operations more efficient. Many fear this may take jobs of hard workers while others think it will make jobs easier for the workforce, as well as increase revenue. This has been a popular topic amongst the industry.

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Modern Restaurant Management

JUNE 25, 2020

Over the past few months, many restaurants made difficult decisions to reduce their workforce and apply a strict delivery and takeout format or pause operations entirely due to COVID-19. The key to a full return is a full workforce, but how you welcome your workforce back is equally important. Communicate Return Criteria.

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Training Communication Sanitation Document 218

Modern Restaurant Management

JUNE 23, 2022

Wireless networks, wearable computers and the internet of things (IoT) have transformed QSRs into hi-tech hotspots and the employees who staff them into a skilled workforce. The hi-tech workforce has expanded into factories, warehouses, ecommerce delivery fleets, and this article’s focus: quick serve restaurants.

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Back of House Download Article Customer Service 189

InnQuest

SEPTEMBER 12, 2023

From the moment a guest walks through the doors until their departure, every aspect of their stay is carefully curated through the lenses of hotel operating systems and the adept oversight of a hotel operations manager. Efficient front office operations are crucial for guest satisfaction as they set the initial impression.

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Maintenance Guest Satisfaction POS Systems Housekeeping 220

Modern Restaurant Management

MARCH 19, 2021

Restaurant owners have had to completely flip their operations to accommodate proper health and safety protocols for over a year now, but the country is finally starting to see the light at the end of the tunnel with an influx of vaccine distribution. 2021 may have some good in store for the industry moving forward. How to Recover.

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