InnQuest

MARCH 2, 2023

In this blog post, we will be discussing six essential steps to successful hotel management: Successfully manage their properties Increase revenue Provide a positive experience for guests Understand Your Customers The first step to successful hotel management is understanding your customers.

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Customer Service Training Guest Satisfaction Property Management 224

Hotelogix

JANUARY 30, 2024

In this context, reports are critical as they provide key insights into your hotel's operations, from housekeeping to finance, marketing, and guest preferences. The report also covers cancellations, no-shows, and temporary reservations for the day.

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SiteMinder

OCTOBER 16, 2023

What is pricing intelligence? Pricing intelligence, also known as rate intelligence, is a way for hotels to optimise their pricing and profitability. It’s an essential part of a successful revenue management strategy and is implemented via the use of data and pricing intelligence tools.

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Revenue Hub

APRIL 9, 2024

How to Increase Monthly Hotel RevPAR: To enhance monthly RevPAR, hoteliers must adopt strategic approaches that leverage market insights, guest preferences, and current trends. Evaluate Your Digital Marketing: Your hotel’s digital marketing efforts should be strategic and specific. Are there channels you’re missing?

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InnQuest

APRIL 3, 2023

For example, using a property management system (PMS) can automate guest check-in and check-out, invoicing, and room assignment tasks. For instance, online booking systems, channel managers, and revenue management software can help you manage reservations, room rates, and availability across different channels.

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InnQuest

JANUARY 23, 2023

However, you can still implement strategies to increase direct bookings and create a better bottom line for your property. Direct bookings are reservations made directly with the hotel rather than through a third-party online travel agency (OTA). To book a demonstration of our award-winning hotel management software , click here.

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InnQuest

SEPTEMBER 12, 2023

Understanding Hotel Operations Management Hotel operations management involves overseeing and coordinating all activities within a hotel to ensure its efficient and profitable functioning. It handles guest reservations, check-in/check-out processes, and room assignments and provides concierge services.

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Maintenance Guest Satisfaction POS Systems Housekeeping 220

InnQuest

OCTOBER 3, 2023

Real-time Updates: Thereafter, integration with property management system s (PMS) provides real-time updates on room availability and pricing. This ensures that guests are always presented with accurate information, reducing the likelihood of overbooking or reservation errors. Get in touch with us now!

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Guest Satisfaction Information Property Management Blog 221

Hotelogix

DECEMBER 25, 2023

A Hotel Property Management System (Hotel PMS System) is a solution that streamlines and automates the daily operations of a hotel. It is a powerful tool that efficiently enables hotel managers/owners to manage guest reservations, room assignments, check-ins, check-outs, billing, housekeeping, and many other essential tasks.

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Boutique Hotel News

DECEMBER 12, 2022

Worldwide: Hotel management system RoomRaccoon has integrated with Cendyn’s Pegasus Central Reservation System (CRS) to enable hotels distribute rates, availability and inventory on global distribution systems. Content will be promoted to an audience of more than 600,000 travel buyers in more than 120 markets. .

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Revenue Hub

AUGUST 24, 2023

Hoteliers and marketing executives in the hotel industry are faced with a multitude of challenges, including budgeting, marketing decisions, selecting appropriate distribution channels, and proper pricing. This enables informed decisions and targeted enhancements to marketing and sales strategies.

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Pricing Budgeting Article Reservations 88

InnQuest

JANUARY 26, 2023

Streamline Daily Operations Automated hotel management solutions communicate and update users and hoteliers as and when rooms are reserved, helping guests make direct bookings via the hotel’s website, third-party portals, or RFP management solutions. Automating your hotel’s processes can be easy and manageable.

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Reservations Housekeeping Property Management Book 136

STAAH

JANUARY 16, 2024

A few small but powerful tweaks to your overall pricing strategy can make a dent to your revenue. There is no set formula to increase a hotel’s revenue, it can be achieved by creating a good promotion plan, tapping into sources of ancillary revenue , upselling and other marketing strategies. Switch to dynamic pricing.

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Revenue Hub

SEPTEMBER 11, 2023

Efficient inventory management tools can lead to cost savings by preventing wastage of resources, reducing overstocking of perishable items and minimizing the need for last-minute purchasing at higher prices. It should provide real-time updates on room availability, reservations, and guest information.

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Pricing Guest Satisfaction Article Book 103

Revenue Hub

JUNE 1, 2023

In today’s digital age, effective hotel distribution and pricing strategies are crucial for maximizing revenue and staying competitive. A Hotel Channel Manager is an essential tool that not only helps manage multiple channels but also provides valuable data for informed distribution decisions.

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Book Reservations Article Pricing 82

Revenue Hub

JUNE 7, 2023

By facilitating direct bookings, hotels can avoid commission fees and have more control over their pricing, promotions, and guest relationships. Furthermore, a booking engine can enable upselling and cross-selling opportunities by showcasing additional services, such as spa treatments or restaurant reservations, during the booking process.

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Book Guest Satisfaction Pricing Reservations 83

SiteMinder

OCTOBER 26, 2022

In the digital age managing hotels has a new set of challenges, especially the need to stay alert with room availability & price adjustment while managing online travel agents (OTA). The challenges of managing online room allotment. Yet Bali Garden Beach Resort has already said goodbye to those.

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Reservations Pricing Book Property Management 105

InnQuest

SEPTEMBER 28, 2022

Key Pillars of a Guest-centric Cloud Property Management System. When it comes to producing a top-notch guest experience, your hotel management system is your best asset. Functionalities: Property management software that is difficult to use only results in lost customers and increased support costs. To Wrap It Up.

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InnQuest

OCTOBER 5, 2022

These platforms offer multiple benefits for the price paid, including marketing and exposure to global markets. Small-size B&Bs and independent hotels that cannot afford to market their brands at such a massive bandwidth are sure to benefit from this option. This phenomenon is popularly known as the billboard effect.

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Revenue Hub

OCTOBER 23, 2023

While more than 1,800 hotels were opened in 2022 alone, less than a third of all hotels across the world actively use any revenue management tools, and only 10 percent use advanced revenue management technology. Another risk is conflating channel complexity with pricing complexity.

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Pricing Book Reservations Property Management 83

InnQuest

AUGUST 25, 2022

GuestTouch, a leading guest experience and reputation management solution for hotels has announced a partnership with InnQuest to provide hotels with integrated guest services. InnQuest is a leading software platform in the vertical market developing solutions for the hospitality industry. Learn more about our solutions here !

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Property Management Guest Satisfaction Hospitality Management Customer Service 130

STAAH

MAY 30, 2023

In today’s digital age, effective hotel distribution and pricing strategies are crucial for maximizing revenue and staying competitive. A Hotel Channel Manager is an essential tool that not only helps manage multiple channels but also provides valuable data for informed distribution decisions.

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Book Reservations Article Download 83

Revenue Hub

MAY 24, 2023

NB: This is an article from WebRezPro It’s about analyzing demand and honing what you offer to sell the right product to the right customer at the right time, on the right channel, for the right price to grow profit. Unless you’ve got a magic crystal ball, it pays to base pricing and inventory decisions on actual data—and lots of it.

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Pricing Book Property Management Information 75

Revenue Hub

SEPTEMBER 28, 2023

Often referred to as RMS, it’s a technology solution tailored for hoteliers, allowing them to dynamically adjust room prices. This adjustment is based on predicted demand, prevailing market conditions, and various hotel-centric factors.

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Revenue Hub

NOVEMBER 14, 2023

Your property management system (PMS) isn’t there so that you can spend an afternoon playing with all the cool features , as fun as that may be. Analytics To steer an effective business strategy, you need to know how your property is performing and how it compares to others within the market.

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InnQuest

MAY 11, 2023

As we step into 2023, the hospitality industry is still reeling from the effects of the pandemic – which makes implementing hotel pricing strategies more important than ever. However, one of the biggest challenges hoteliers face is determining the right pricing strategies to maximize their revenue in the post-pandemic world.

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Revenue Hub

NOVEMBER 30, 2022

While topline revenue metrics like revenue per available room will always have a role when reporting out to financial markets, investors and STR, innovative solutions today take into account what it costs to acquire reservations and service rooms at a time when leisure demand is booming and corporate demand returns.

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Revenue Hub

MARCH 11, 2024

Understanding CLV can also provide insight into where in the customer lifecycle guests fall off, where and when they spend the most , and what marketing or loyalty tactics can be optimized based on that information. Combine this report with numbers from your Custom Reservation Report for your desired date range.

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InnQuest

FEBRUARY 3, 2023

Most of the profits from upselling in hotels come from upgrading rooms or offering add-ons or packages to existing accommodation reservations. An effective property management system can help you provide insights into your guests and carve out the right offers for them. Understanding your customers is crucial.

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Book Reservations Communication Pricing 220

STAAH

JUNE 6, 2023

By facilitating direct bookings, hotels can avoid commission fees and have more control over their pricing, promotions, and guest relationships. Furthermore, a booking engine can enable upselling and cross-selling opportunities by showcasing additional services, such as spa treatments or restaurant reservations, during the booking process.

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Book Pricing Blog Guest Satisfaction 72

SiteMinder

MARCH 13, 2024

Travellers might also use metasearch apps like Trivago , or local apps such as Australia’s Wotif , to discover properties at lower prices and easily compare their options. However, unique channels like Airbnb, Mr and Mrs Smith , or Lastminute.com can also provide strong reservation and revenue opportunities.

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Book Reservations Blog Housekeeping 78

SiteMinder

NOVEMBER 14, 2023

At its core, Amenitiz is a hotel management system designed to simplify the daily tasks of hoteliers. Meanwhile, SiteMinder positions itself as more than just a hotel management system. Hoteliers can craft targeted marketing strategies, optimise pricing, and ultimately drive more bookings.

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InnQuest

JUNE 8, 2023

Hotels can now use machine learning to analyze data to anticipate guest needs, optimize pricing and improve operations. Here’s how it works: AI-Driven Revenue Management: AI algorithms analyze vast amounts of historical data, market trends and customer behaviour to identify patterns and make accurate revenue predictions.

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Maintenance Guest Satisfaction Pricing Marketing 135

Xotels

APRIL 3, 2024

Why is Revenue Management Important to Hotels & Other Industries? What Makes Hotels Suitable to Apply Revenue Management? What Does the Process of Revenue Management Look Like? Revenue Strategies & Tactics Market Segmentation Hotel Pricing Strategies Forecasting & Budgeting Properly How to Distribute Effectively?

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Pricing Book Budgeting Marketing 52

SiteMinder

OCTOBER 23, 2023

Cloudbeds is a cloud-based hospitality management platform that provides tools to hoteliers for managing reservations, admin, revenue, distribution, and guest engagement. Some key features of Cloudbeds include a channel manager, booking engine, and property management system.

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SiteMinder

MAY 6, 2024

Comparing booking engines is important because hotels can determine the best system that not only improves the guest booking experience through an intuitive user interface, but also provides reliable support and integration capabilities, ensuring smooth operations and maximising direct revenue opportunities in a competitive market.

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InnQuest

OCTOBER 25, 2023

Initially, basic chatbots were utilized for answering common inquiries, supplying fundamental hotel details, and facilitating room reservations. Present-day hotel chatbots can assist guests with a range of services, including reservation bookings, room service orders, local activity recommendations, and information about nearby attractions.

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