InnQuest

SEPTEMBER 12, 2023

Understanding Hotel Operations Management Hotel operations management involves overseeing and coordinating all activities within a hotel to ensure its efficient and profitable functioning. It handles guest reservations, check-in/check-out processes, and room assignments and provides concierge services.

Maintenance 220

Maintenance Guest Satisfaction POS Systems Housekeeping 220

Hotelogix

DECEMBER 25, 2023

A Hotel Property Management System (Hotel PMS System) is a solution that streamlines and automates the daily operations of a hotel. It is a powerful tool that efficiently enables hotel managers/owners to manage guest reservations, room assignments, check-ins, check-outs, billing, housekeeping, and many other essential tasks.

Book 148

Book Reservations Housekeeping Property Management 148

InnQuest

AUGUST 15, 2023

Understanding the Hotel Channel Management Landscape Managing hotel bookings and distribution across multiple online travel agencies (OTAs) and booking platforms is becoming an increasingly complex and time-consuming task for hoteliers. What Is A Hotel Channel Manager?

Reservations 130

Reservations Book Property Management Pricing 130

InnQuest

JANUARY 26, 2023

Streamline Daily Operations Automated hotel management solutions communicate and update users and hoteliers as and when rooms are reserved, helping guests make direct bookings via the hotel’s website, third-party portals, or RFP management solutions. Automating your hotel’s processes can be easy and manageable.

Reservations 136

Reservations Housekeeping Property Management Book 136

Hotelogix

OCTOBER 19, 2023

Managing daily hotel operations is undoubtedly a complex and stressful task. We are talking about the Hotel Property Management System, also called the Hotel PMS System.   Accounting Management: It automates the accounting processes of hotels, such as billing and invoicing. You are right.

Housekeeping 130

Housekeeping Server Accounting Book 130

Hotelogix

OCTOBER 18, 2023

This guide will offer you an in-depth overview of hotel management software, its benefits, features, and how it can help hoteliers like you to run your business successfully. What is hotel management software? Easy-to-use front desk and housekeeping console: Ease of use is essential. system uptime.

Housekeeping 130

Housekeeping Reservations Server Accounting 130

InnQuest

SEPTEMBER 28, 2022

Key Pillars of a Guest-centric Cloud Property Management System. When it comes to producing a top-notch guest experience, your hotel management system is your best asset. Functionalities: Property management software that is difficult to use only results in lost customers and increased support costs. To Wrap It Up.

Property Management 130

Property Management Catering Housekeeping Maintenance 130

InnQuest

SEPTEMBER 13, 2022

Examples of automated hotel management system and motels include: Chatbots. Rate management. Automated housekeeping processes. In addition, chatbots can be useful for marketing purposes because of the huge amount of data they collect, and they allow hotels to promote special events and promotions directly to customers.

Housekeeping 130

Housekeeping Book Guest Satisfaction Information 130

Hotelogix

FEBRUARY 13, 2024

This exploration delves into the intricate operational requirements of large hotels, the pitfalls of wrong management practices - either manually or via outdated on-premises solutions, and how a cloud-based hotel management software or a hotel property management system (Hotel PMS) acts as a savior, ensuring a seamless performance across the board.

Housekeeping 148

Housekeeping Regulatory Compliance Guest Satisfaction Maintenance 148

eZee Absolute

AUGUST 29, 2023

With countless operations starting from housekeeping to revenue management, hoteliering is a hectic task and the essence of perfection is often lost. From the moment a reservation is made to the final farewell, the intricacies of hotel operations dictate the level of comfort, satisfaction, and delight experienced by each guest.

Housekeeping 91

Housekeeping Training Guest Services Communication 91

Hotelogix

APRIL 18, 2024

And what can one expect from guests who have confirmed reservations and yet been denied a room? The genesis of this double-whammy was overbooking of course and a hotel channel manager was the right technology he needed at the time. Well, a vitriolic review is inevitable, is it not?

Blog 130

Blog Communication Definition Book 130

SiteMinder

MARCH 13, 2024

However, unique channels like Airbnb, Mr and Mrs Smith , or Lastminute.com can also provide strong reservation and revenue opportunities. Best hotel reservation app Determining the best hotel reservation app depends on how you define it, because it will mean different things to travellers and hotels.

Book 78

Book Reservations Blog Housekeeping 78

Hotel Business

SEPTEMBER 14, 2023

We had five central reservation systems, multiple web platforms and 12 different property management systems.” He continued, “So as part of [the $275 million] investment, we consolidated onto a single central reservation system, and we’re in the process of getting to two property management systems.

Reservations 64

Reservations Property Management Housekeeping Book 64

SiteMinder

OCTOBER 11, 2022

Technology in the hotel industry continues to advance at a rapid pace and hotel property management software (PMS) remains essential for hoteliers looking to improve how they run their business. The key to reaping the benefits of an effective hotel management software system is to select the right one for your property.

Housekeeping 52

Housekeeping Property Management Book Reservations 52

Hotel Business

NOVEMBER 15, 2022

Actabl , an integrated hotel operations, business intelligence and labor management solution, has completed a new two-way integration between its ALICE operations management platform and Maestro’s property management system (PMS).

Housekeeping 52

Housekeeping Reservations Information Communication 52

SiteMinder

OCTOBER 11, 2022

Reservations agent. Hotel manager (or front of house manager). Assistant hotel manager (or assistant front of house manager). Night duty manager (or night auditor). Taking reservations or bookings over the phone. Making restaurant reservations and booking taxis on behalf of guests. IT manager.

Front of House 59

Front of House Housekeeping Maintenance Back of House 59

InnQuest

NOVEMBER 21, 2022

These options are no longer just “nice-to-have” – consumers have adjusted to contactless experiences due to the pandemic and now expect hotels to provide these options, so take care to ensure that your Property Management System can fulfil their evolving needs. Conclusion.

Housekeeping 130

Housekeeping Book Property Management Pricing 130

Les Roches

JANUARY 8, 2024

These innovations in hotels range from processes that handle reservations and check-ins to implementing effective marketing strategies, for example, smartphone notifications informing guests about room availability. With the help of mobile­ apps, guests can effortlessly re­quest room service or housekeeping.

Housekeeping 52

Housekeeping Training Hospitality Management Travel and Tourism 52

Revenue Hub

DECEMBER 8, 2023

In fact, the global hotel industry is expected to reach a market value of $870 billion by the end of 2023, with the luxury hotel market estimated at $115.8 Thankfully, hospitality innovations have been shown to reduce weekly hours for front desk and housekeeping staff by up to 18%.

Travel and Tourism 98

Travel and Tourism Procurement Maintenance Information 98

Revenue Hub

OCTOBER 14, 2022

Travelers are no longer willing to compromise on the guest experience – and thanks to modern property-management system (PMS) technology, they don’t have to. This involves thinking beyond the scope of the guestroom, offering activities, dinner reservations, spa appointments and more. NB: This is an article from Maestro.

Book 84

Book Housekeeping Communication Information 84

Hotel Owner

OCTOBER 21, 2022

They can be attached to the entire property, such as increasing reservations by X percent, or assigned to a specific department, such as reducing housekeeping time onsite by X minutes. Gross operating profit (GOP) is a measure of your property’s hotel revenue less its operating costs (fixed and variable).

Pricing 119

Pricing Book Accounting Housekeeping 119

SiteMinder

JANUARY 8, 2024

This can involve the management of anything related to the hotel industry and requires knowledge of distribution strategy, finance and accounts, customer service, staff management, marketing, catering management, hotel administration and more.

Travel and Tourism 59

Travel and Tourism Book Housekeeping Customer Service 59

eZee Absolute

DECEMBER 27, 2022

Property management systems (PMS). Early forms of hotel automation involved the use of computers for managing reservations and check-ins. And this made it easier for hotels to manage their operations more efficiently. Property management systems (PMS). Table of Content. Guest experience solutions.

Training 59

Training Reservations Communication Property Management 59

Revenue Hub

FEBRUARY 15, 2023

NB: This is an article from BEONx , one of our Expert Partners It enables property managers to establish a range of rates in line with the features and services that a guest is willing to pay for. Attribute-based pricing is becoming an increasingly popular pricing model in the hotel industry.

Guest Satisfaction 95

Guest Satisfaction Pricing Book Reservations 95

SiteMinder

JANUARY 8, 2024

This can involve the management of anything related to the hotel industry and requires knowledge of distribution strategy, finance and accounts, customer service, staff management, marketing, catering management, hotel administration and more.

Travel and Tourism 52

Travel and Tourism Book Housekeeping Customer Service 52

Hotel Business

NOVEMBER 14, 2022

The company has collaborated with HotelKey on an advanced enterprise hospitality platform for property management, central reservations, inventory management, loyalty integration and a suite of other products. Revenue from the website, mobile app and central reservation system (CRS) is growing faster than other channels.

Reservations 59

Reservations Housekeeping Training Maintenance 59

SiteMinder

NOVEMBER 30, 2023

It encompasses advanced booking engines, property management systems, customer relationship management (CRM) software, AI-driven chatbots, and more. By centralising the distribution process, a channel manager saves time, reduces manual errors, and optimises the potential for increased bookings and revenue.

Guest Satisfaction 52

Guest Satisfaction Book Property Management Pricing 52

SiteMinder

AUGUST 29, 2023

Hotel operating costs Hotel operating costs encompass a wide array of expenses, from staff salaries, utility bills, and maintenance to marketing, guest amenities, and food & beverage supplies. Here are 10 things you can focus on to cut costs at your property and make profits easier to achieve.

Housekeeping 52

Housekeeping Guest Satisfaction Book Maintenance 52

Les Roches

AUGUST 10, 2023

Some of the common back-of-house positions you may find include: Food and beverage manager Chef Sous chef Line cook Pastry chef Purchasing manager Housekeeping staff Facilities manager Maintenance technician Sales and marketing Finance and revenue management What skills are required for back-of-house roles?

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

Hotel Business

JULY 13, 2023

“When I developed HotelIQ Decision Cloud, it was very important to me to make data more accessible to the entire commercial team by breaking down the walls that traditionally exist within a hotel’s sales, marketing and revenue management departments,” said Apo Demirtas, founder/CEO, HotelIQ.

Book 52

Book Communication Information Property Management 52

Les Roches

APRIL 13, 2023

After all, you wouldn’t want to invest in a hotel before learning more about tourism market trends and whether you’re likely to see financial gains. If you already work in hotel management or hospitality management , you may be familiar with the hotel investment industry.

Travel and Tourism 52

Travel and Tourism Maintenance Budgeting Hospitality Management 52

InnQuest

SEPTEMBER 21, 2022

More than ever before, hotels should place a high premium on maintaining strict hygiene and housekeeping standards. Providing high levels of service can convert one-time visitors into devoted patrons who will serve as a fantastic marketing resource through their word-of-mouth recommendations. A delightfully easy Book Now button.

Communication 130

Communication Customer Service Guest Satisfaction Book 130