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Information Overload Causing Frequent Basket Abandonment in Retail, Consumer Goods and Travel Purchases, Accenture Research Reveals

Hospitality Net

The research, based on a survey of 19,000 consumers across 12 countries highlights the issue of ‘information overload’, with 73% of consumers feeling inundated by too much choice and 75% saying they are bombarded by advertising, resulting in 74% abandoning purchases in the last three months of 2023.

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Hospitality Net Podcast Series: WEB3 in Travel #3

Hospitality Net

Before this role, Pablo dedicated a decade to Hotelplan Group, transitioning from Chief Information Officer to Director of Projects and Business Consulting from November 2011 to October 2021. In this episode, host Simone Puorto sits down with Pablo Castillo, Chief Technology Officer at Chain4Travel since May 2022.

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Strategic success unveiled: How competitive sets lead hoteliers to informed business decisions

Hospitality Net

Good decisions can be made with high-level information. Optimal decisions come when you have comprehensive information. That is why hotel owners and operators are best positioned to grow their business when they gain detailed insight into the competition.

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How Sharing Information Between Hotel Departments Via Tech is Changing the Future of Hospitality

Hospitality Net

Hotel workers are expected to oversee multiple aspects of hospitality simultaneously, and roles spanning multiple departments are becoming more common. In this environment, sharing information has had a transformative effect on business.

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Whitbread reinforces net zero commitment with new transition plan

Hotel Owner

Whitbread, the UK’s largest hospitality business, has recently published a comprehensive guide to its long-term decarbonisation plans. The Whitbread net zero transition plan outlines the company’s priorities, plans and projects to reach its newly validated SBTi carbon target.

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Doug Kennedy Announces Next Topic In His Webcast Training Series: Five Reservations Sales Questions Your Team Should Be Asking Today’s Pre-Informed Callers

Hospitality Net

KTN) announced today that the topic for his next training webcast is: Five Reservations Sales Questions Your Team Should Be Asking Today’s Pre-Informed Callers, scheduled for April 17 from Noon – 12:40 pm EDT. Kennedy Training Network Inc.

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Implementing sustainability in service organizations: A complex puzzle

EHL Insights

External reporting of CSR information, internal management of CSR initiatives, and internal governance are key managerial anchors in this vast arena. In the wake of the 2015 Paris accord and a global push for net-zero carbon emissions by 2050, service organizations are at a crossroads.