STAAH

NOVEMBER 29, 2023

In the past, when a property connected to a new connectivity software provider, importing Expedia Group reservations into our system was done manually. Today, you can easily import all Expedia Group reservations data for your properties with the new reservation retrieval capability!

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Reservations Book Information 84

Revenue Hub

JUNE 15, 2023

Despite the predictions of its demise, the voice reservations channel is alive and well for all sectors of the lodging industry. The decrease in voice reservations varies according to lodging sector. Where do callers get the reservations phone number in the first place, the Yellow Pages of a phone book?

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Reservations Book Training Workshop 83

SiteMinder

DECEMBER 3, 2023

Barcelona, Spain – Hotel reservations in Spain have grown by 37% compared to the start of December 2019, according to data from SiteMinder, the name behind the only software platform that unlocks the full revenue potential of hotels.

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Reservations Book Information 59

Synergy Suite

MARCH 14, 2023

And that’s not even mentioning the benefits a quality restaurant reservation system provides to your front-of-house staff, allowing them to communicate and collaborate, find solutions in real-time, and generally have an ease and organization to their work. So, how do you choose the right restaurant reservation software for you?

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Reservations POS Systems Front of House Communication 52

Eat Restaurant Management

FEBRUARY 20, 2023

When it comes to choosing an online restaurant reservation system, there are many options to choose from for your restaurant. To make things easier for you, we're going to compare, in-depth, two of the major US reservation system providers, OpenTable and Resy with the aim of helping you make an informed decision.

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Reservations Information 52

SiteMinder

FEBRUARY 9, 2023

Sydney, Australia – Newly released data from SiteMinder, the world’s leading open hotel commerce platform, highlights the increase in outbound reservation volumes from mainland China following the country’s relaxation of travel restrictions on January 8.

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Reservations Book Travel and Tourism Communication 98

Synergy Suite

MARCH 7, 2023

If you have a food establishment that utilizes a wait staff, then the right restaurant reservation system is an absolute essential piece of your restaurant technology solution. Table reservations and management can be a complete nightmare if you don’t have a software tool, or the tool you have isn’t a good fit for you.

Reservations 52

Reservations POS Systems Demo Book 52

MEWS

FEBRUARY 15, 2024

Hotel data is essential information collected within the hospitality industry – guest bookings, preferences, revenue figures, occupancy rates and feedback. Whether from PMS, guest surveys, reservation management systems, or point-of-sales, you can gain invaluable insights about customer behavior from your data. What is hotel data?

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Reservations Information Book 130

Modern Restaurant Management

FEBRUARY 12, 2024

To prevent issues down the road, it's best to make sure you speak with your attorney to have all the necessary information. If the restaurant uses a third-party hosting service for its website, be sure to get record of the login information and contact information of the service provider.

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Accounting Information Reservations Communication 140

Revenue Hub

APRIL 2, 2024

NB: This is an article from Lighthouse (formerly OTA Insight) Subscribe to our weekly newsletter and stay up to date Here are some of the key drivers you should be able to record and find in your PMS: Market segment – The category of the market, grouping of rate codes, to which the reservation belongs, such as transient, group, etc.

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Reservations Book Pricing Article 91

Hotelogix

JANUARY 30, 2024

The report also covers cancellations, no-shows, and temporary reservations for the day. Hotel Guest Report This report encompasses a detailed guest history, storing every reservation, including guest names, contact information, nationality, previous stay records, and specific preferences like room choices or food and beverage selections.

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Housekeeping Reservations Budgeting Book 147

Hospitality Net

JULY 20, 2023

Under this agreement, Sabre’s SynXis Central Reservation System will become the main Central Reservation System (CRS) for Hyatt hotels beginning in 2024. These innovations are done with the aim of enhancing Hyatt’s commercial technology stack, informed by listening to owners and operators.

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Reservations Book Information 40

InnQuest

OCTOBER 17, 2023

Here’s a brief explanation of the reasons why hotel overbookings happen: Uncertain Cancellations: Hotels anticipate a certain percentage of reservations to be canceled. Revenue Maximization: In a bid to maximize revenue, hotels often accept more reservations than their actual room inventory.

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Reservations Guest Satisfaction Book Pricing 221

Hospitality Net

FEBRUARY 13, 2024

They desire instant connections, quick responses to their queries, and reservation information. Imagine a guest calling your hotel, resort, or casino. To achieve this, you need a skilled team poised to promptly fulfill those needs.

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Book Reservations Information 93

InnQuest

OCTOBER 25, 2023

Initially, basic chatbots were utilized for answering common inquiries, supplying fundamental hotel details, and facilitating room reservations. Present-day hotel chatbots can assist guests with a range of services, including reservation bookings, room service orders, local activity recommendations, and information about nearby attractions.

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Guest Satisfaction Reservations Book Information 130

InnQuest

SEPTEMBER 5, 2023

It involves tracking and controlling inventory in real-time, making informed decisions on pricing, room allocation and availability, and ensuring that the right resources are available at the right time. Proper maintenance is crucial for guest services and reservations.

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Guest Satisfaction Maintenance Pricing Book 218

InnQuest

JANUARY 23, 2023

Direct bookings are reservations made directly with the hotel rather than through a third-party online travel agency (OTA). With custom booking engines, you can create an effective reservation flow that can increase conversions. Metasearch platforms lead users to your website, where they can directly make reservations for their travel.

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Book Reservations Concierge Blog 218

InnQuest

MARCH 3, 2023

With this information, hotels can provide a more personalized guest experience. This can include anything from housekeeping services to restaurant reservations. Additionally, the software can send automated emails or text messages to guests, such as confirmation of their room reservation or updates on their stay.

Communication 218

Communication Reservations Housekeeping Property Management 218

Hotelogix

NOVEMBER 12, 2023

Plus, it also provides you with information on rooms per day (RPD) and occupancy percentage for the past 10 days and its forecast for the next 30 days. It also captures checked-in, checked-out, temporary and hold till reservations, including complementary and house use bookings. You can filter the report by reservation status.

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Property Management Reservations Book Accounting 147

InnQuest

AUGUST 2, 2023

Hotel chains and properties dealing with sensitive customer information, financial transactions and confidential business data, have become prime targets for cyber threats. With the rise of online reservations, mobile app s and guest Wi-Fi networks, hotels are exposed to a broad range of cyber threats.

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Hospitality Management Vendor Management Information Training 222

SiteMinder

FEBRUARY 13, 2023

days, while Mexican reservations were the longest year round, followed by those made to Portuguese, Thai and Spanish properties. Despite the average daily rate (ADR) of a hotel room rising 24% year-on-year to US$177, booking momentum remained robust, with reservation volumes rising to 104% of 2019’s levels globally by December 31.

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Reservations Book Travel and Tourism Marketing 52

InnQuest

OCTOBER 3, 2023

Compliance with industry standards like PCI DSS ensures that sensitive financial information is protected. This ensures that guests are always presented with accurate information, reducing the likelihood of overbooking or reservation errors. These insights inform pricing and marketing strategies, optimizing revenue management.

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Guest Satisfaction Information Property Management Blog 221

Hotelogix

JANUARY 18, 2024

Use this information to offer personalized services and run targeted promotions and loyalty programs.  Features of a booking engine you need to look for  A robust booking engine is about more than just accepting reservations. Hotel PMS integration: Guests appreciate up-to-date information.

Book 130

Book Catering Guest Satisfaction Reservations 130

Modern Restaurant Management

OCTOBER 20, 2023

Using this data to inform marketing efforts brought significant success. Take a look at your customer loyalty programs, email lists, website management and analytics tools and restaurant management systems, such as POS data, inventory management, CRM or reservation system.

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Marketing Information Budgeting Reservations 190

Revenue Hub

AUGUST 25, 2023

Customers know it’s information they need. Reservation Information In order for guests to be reassured that you have their details correct, you need to include those details in the email. Summarize information so guests can scan it quickly. Guests will open it simply because it’s the confirmation email.

Book 87

Book Reservations Information Article 87

Boutique Hotel News

DECEMBER 12, 2022

Worldwide: Hotel management system RoomRaccoon has integrated with Cendyn’s Pegasus Central Reservation System (CRS) to enable hotels distribute rates, availability and inventory on global distribution systems. Steven Reffin, head of partnerships at RoomRaccoon, added: “We are excited to welcome Cendyn’s Pegasus CRS to our marketplace.

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Reservations Information Events Property Management 130

Modern Restaurant Management

JULY 28, 2022

Customer data is only one segment of the information you need for good sales insights, marketing information, and business analytics. There are three main types of information your restaurant should collect: Customer Information. Customer information is the personal information of each of your customers.

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POS Systems Information Accounting Reservations 198

SiteMinder

MAY 24, 2022

Bangkok, Thailand – Pioneering co-living brand, HOMA, has engaged SiteMinder, the world’s leading open hotel commerce platform, to help elevate its distribution strategy and make it easier for guests to book directly online, as reservation volumes to Thai properties extend above 75% of their pre-pandemic levels. Investor information.

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Reservations Book Marketing Pricing 52

STAAH

FEBRUARY 14, 2024

In the dynamic landscape of the hospitality industry, efficient management of room inventory, rates, and reservations is paramount for success. A Central Reservation System (CRS) stands as the nerve center of a robust hotel distribution strategy. Benefits What is CRS?

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Reservations Book Guest Satisfaction Pricing 87

Revenue Hub

FEBRUARY 6, 2024

By mitigating these friction points, hotels can not only elevate their online reservation experience for customers but also significantly enhance their bookings. Reducing friction in the hotel booking process is a critical strategy for increasing revenue and profitability. Some potential guests will, of course, simply retry. But not all will.

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Book Reservations Guest Satisfaction Article 92

Revenue Hub

JANUARY 30, 2024

In the modern hospitality industry , hotels receive reservations from many places, online and off. The source of a reservation is known as its booking source, and all hotel booking sources fall into one of two primary categories: direct and indirect sources.

Book 78

Book Reservations Article Scheduling 78

Revenue Hub

APRIL 11, 2024

Consolidating data into a centralized database, including guest information, reservations, billing details, housekeeping status, and more, a strong PMS integrates various functions, ensuring data is accessible across departments and updated in real-time.

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Housekeeping Article Information Reservations 86

Modern Restaurant Management

OCTOBER 7, 2021

Reservation processing. Organizing and preparing dishes does not come easy—there is a lot of data and information tracking involved to make sure the correct dish is served to the right person. Reservation Processing. Keeping track of reservations has always proven to be an uphill task for restaurant operators.

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Reservations Kitchen Operations Front of House Back of House 182

Larry Mogelonsky

MARCH 14, 2024

These individuals want to maximize their time, no matter the cost, and this means gathering the exact information they need to make a purchasing decision as well as customizing their hotel stays and planning a bespoke itinerary. Namely, luxury guests may be price inelastic but they are entirely experience elastic.

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Reservations Book Information Document 100

Revenue Hub

FEBRUARY 21, 2024

Their primary goal is to help people find the information they need and guide them through the booking process. Guest-facing bots only enter the picture once a reservation is made. These bots answer questions about available services, pitch add-ons and provide information about the surroundings and nearby activities.

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Reservations Concierge Book Communication 87

Hotel Owner

MARCH 13, 2024

Essential components for an effective website include user-friendly navigation, ensuring visitors can effortlessly explore and find information without frustration. Featuring a call-to-action button, like “Book Now and Save,” generates a sense of urgency and encourages more reservations.

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Book Guest Satisfaction Reservations Information 98

Revenue Hub

JANUARY 27, 2023

Subscribe to our weekly newsletter and stay up to date It also allows customers to view detailed information about each room, including photos and amenities, and to make reservations and complete transactions online. Once the customer has found a product or service that they want to book, they can proceed to the reservation process.

Book 81

Book Reservations Information Article 81