InnQuest

SEPTEMBER 5, 2023

At a glance: What is Hotel Inventory Management? Managing your hotel’s inventory efficiently can significantly impact your bottom line, guest satisfaction and overall operational effectiveness. Firstly, What is Hotel Inventory Management? Let’s get started! Inventory here includes food, beverages, and kitchen equipment.

Guest Satisfaction 218

Guest Satisfaction Maintenance Pricing Book 218

Hotelogix

FEBRUARY 13, 2024

Operating a large independent hotel with 200+ rooms, 4-5 in-house restaurants, a couple of gyms, spas, and gift shops is multifaceted, where precision, efficiency, and guest satisfaction are paramount. Housekeeping and maintenance Impeccable rooms and facilities are non-negotiable. It will lead to revenue leakage.

Housekeeping 147

Housekeeping Regulatory Compliance Guest Satisfaction Maintenance 147

InnQuest

SEPTEMBER 12, 2023

From the moment a guest walks through the doors until their departure, every aspect of their stay is carefully curated through the lenses of hotel operating systems and the adept oversight of a hotel operations manager. It handles guest reservations, check-in/check-out processes, and room assignments and provides concierge services.

Maintenance 220

Maintenance Guest Satisfaction POS Systems Housekeeping 220

Hotelogix

FEBRUARY 22, 2024

In the fast-paced world of hospitality, staying ahead with efficient hotel management software is crucial. We understand the importance of streamlined operations, and if you're experiencing challenges in managing your hotel efficiently, consider upgrading to a better cloud-based hotel management software solution. 

Guest Satisfaction 130

Guest Satisfaction Housekeeping Demo Blog 130

eHotelier

MARCH 29, 2023

PACIFIC 19 Kona, a new design-forward boutique hotel, is pleased to announce the appointment of Katharina Findlay as General Manager. In her new role, Findlay will oversee all daily hotel operations at PACIFIC 19 Kona, spanning from guest relations and housekeeping to revenue management and marketing.

Housekeeping 130

Housekeeping Reservations Marketing 130

Hotelogix

DECEMBER 25, 2023

A Hotel Property Management System (Hotel PMS System) is a solution that streamlines and automates the daily operations of a hotel. It is a powerful tool that efficiently enables hotel managers/owners to manage guest reservations, room assignments, check-ins, check-outs, billing, housekeeping, and many other essential tasks.

Book 147

Book Reservations Housekeeping Property Management 147

InnQuest

APRIL 4, 2023

In the hospitality industry, reducing operating costs in hotels using cloud PMS should always be a top priority. A cloud-based PMS is a software solution enabling hotels to manage their daily operations, all from a centralized system that can be accessed anywhere and anytime.

Maintenance 218

Maintenance Cost Reduction Guest Satisfaction Housekeeping 218

Metasphere

APRIL 27, 2022

A housekeeping management system can be used to resolve inefficient task execution, and poor team collaboration and make it easier for newer housekeepers to learn the job. In this guide, we'll introduce you to the system and disclose which features are a must-have for any modern hotel operations. Table of Content. Conclusion.

Housekeeping 52

Housekeeping Maintenance Download Scheduling 52

Revenue Hub

APRIL 11, 2024

Consolidating data into a centralized database, including guest information, reservations, billing details, housekeeping status, and more, a strong PMS integrates various functions, ensuring data is accessible across departments and updated in real-time. Choose a PMS that permits you to assign users different access levels.

Housekeeping 87

Housekeeping Article Information Reservations 87

eZee Absolute

AUGUST 29, 2023

With countless operations starting from housekeeping to revenue management, hoteliering is a hectic task and the essence of perfection is often lost. This is where hotel improvement ideas come in. In this blog, I have listed the most essential segments of hotel operations that must be improved to enhance the guest experience.

Housekeeping 91

Housekeeping Training Guest Services Communication 91

SiteMinder

MARCH 13, 2024

What is a hotel booking app? A hotel booking app is an application or website that travellers use to book a stay at a hotel. Often travellers will use apps via their mobile devices to research, book, and pay for hotel accommodation. Table of contents Why should you be aware of the best hotel booking apps?

Book 78

Book Reservations Blog Housekeeping 78

InnQuest

JANUARY 26, 2023

Hotel automation uses tools that automate various tasks, allowing the hotel staff to focus on more important things by saving time and resources. In this blog, we examine the most recent developments in hotel automation and the reasons for the increasing demand for automation in the hospitality sector.

Reservations 136

Reservations Housekeeping Property Management Book 136

InnQuest

SEPTEMBER 13, 2022

In today’s fast-paced digital world, hotel and motel operators must be able to keep pace with the needs of guests on an individual basis. With the use of automated hotel management system , you can streamline your processes, improve operational efficiency, enhance personalisation, improve guest satisfaction, and improve employee satisfaction.

Housekeeping 130

Housekeeping Book Guest Satisfaction Information 130

Hotelogix

JANUARY 27, 2023

(..)

Housekeeping 162

Housekeeping Reservations Property Management Book 162

InnQuest

MARCH 3, 2023

With the rise of technology, hotels and resorts are using innovative tools to offer guests a seamless and memorable experience. Personalized guest experience A cloud PMS enables hotels to store and access guest data in real-time, including guests’ personal preferences and room history.

Communication 218

Communication Reservations Housekeeping Property Management 218

MEWS

JANUARY 16, 2023

You may be wondering what is a hostel and how does it compare to Airbnbs and hotels. While hostels and hotels are run and operated by professionals from the hotel industry, Airbnb is part of the sharing economy, a way of renting out your own space to like-minded travelers looking for a local experience. How do hostels work?

Budgeting 130

Budgeting Reservations Book Housekeeping 130

Hotel Owner

SEPTEMBER 4, 2023

INNSiDE Manchester, part of the Meliá Hotels International group, is the first hotel globally to undergo the inclusive guest safety excellence training course by Maiden Voyage, specialists in inclusive travel and safety.

Training 105

Training Concierge Housekeeping Reservations 105

Revenue Hub

DECEMBER 12, 2022

If you google “hotel horror stories,” three things will occur to you. Two, if the hotel is haunted, you should probably just abandon it before The Shining happens. While your hotel (hopefully) doesn’t have supernatural forces terrifying your staff and guests, there are still some basic things to watch out for.

Housekeeping 79

Housekeeping Training Reservations Sanitation 79

SiteMinder

OCTOBER 11, 2022

Guests in a hotel may only interact with a handful of people, but behind the scenes there are many different hotel staff positions. And, depending on the size of the hotel, this can easily translate to dozens of on-duty staff at any given time. Let’s take a look at the various job positions available in the hotel industry.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

Serviced Apartments

DECEMBER 28, 2023

Thailand: Extended-stay hotel Staybridge Suites Bangkok Sukhumvit marks the brand’s second property in Asia Pacific under IHG Hotels & Resorts. It joins Staybridge Suites Bangkok Thonglo as the second hotel in the city. Staybridge Suites is one of 19 brands part of IHG.

Housekeeping 52

Housekeeping Reservations Events 52

SiteMinder

OCTOBER 11, 2022

A hotel is very much like a swan swimming on a lake. So who are the people who make sure that a hotel building functions properly? Where are all the different hotel departments located and what exactly do they all do? Where are all the different hotel departments located and what exactly do they all do? Table of contents.

Front of House 59

Front of House Housekeeping Maintenance Back of House 59

Larry Mogelonsky

DECEMBER 4, 2023

We have written several articles regarding hotels that are part of what we call ‘The Mille Club’. A pivot point for example here is that daily housekeeping with turndown service is a must. Have we offered dinner reservations or looked at other guest needs? Stay: Is daily housekeeping in sync with the guest’s schedule?

Housekeeping 100

Housekeeping Pricing Scheduling Reservations 100

SiteMinder

NOVEMBER 27, 2022

If you are ready to brush up on all things housekeeping, this blog covers everything from hotel room cleaning checklists to tips and software to support your team. Why is hotel room cleaning so important? A hotel room cleaning policy lays the foundation for all housekeeping-related activities. Table of contents.

Housekeeping 59

Housekeeping Back of House Scheduling Blog 59

Hotel Business

MARCH 14, 2024

Hotel technology provider Maestro has unveiled its roadmap of technology innovations the company is planning to launch this year. AI-powered chatbots & booking engine According to Maestro, AI is poised to revolutionize the hotel booking engine process, offering enhanced personalization, efficiency and customer satisfaction.

Concierge 59

Concierge Housekeeping Book Pricing 59

Les Roches

JULY 21, 2023

Many organizations and top hotel brands have begun taking advantage of technologically advanced online systems that help them electronically process a range of data and tasks. If you’re yet to come across hotel PMS, read on as we delve into everything you need to know in this guide. What is a hotel property management system (PMS)?

Property Management 52

Property Management Housekeeping Reservations Training 52

Revenue Hub

FEBRUARY 15, 2024

Think about it, if you’re in the airport after a flight cancellation, desperately looking for a hotel, which do you take out? Integrate Your OTAs With Your PMS Your PMS (property management system) is the command center of your hotel and handles everything from reservations to accounting to housekeeping.

Book 91

Book Housekeeping Article Reservations 91

Hotel Owner

JUNE 19, 2023

In the ever-evolving travel market, urban pop-up hotels in Purpose Built Student Accommodation (PBSA) buildings represent a thriving hospitality industry trend, as well as a valuable, potential growth opportunity for a student housing portfolio. Reception staff will be needed to offer the concierge services guests will expect from hotels.

Concierge 105

Concierge Housekeeping Maintenance Book 105

Revenue Hub

NOVEMBER 23, 2022

Between online chatbots that can answer basic hotel questions to AI that can take over reservations at your call center, integrating Artificial Intelligence (AI) into your hotel or casino operations can streamline operational efficiencies and cut down on costs, which comes at a crucial time for hospitality.

Reservations 91

Reservations Book Training Housekeeping 91

Larry Mogelonsky

OCTOBER 25, 2023

The brand-wide campaign epitomizes one of the tenets of the Mille Club, a program we (Hotel Mogel) run designed to inspire any hotelier with lessons from the five-star, thousand-dollar-plus-ADR hotspots around the globe. Alternative Barbie Dream experiences accessible to all are available throughout the hotel.

Housekeeping 100

Housekeeping Concierge Catering Reservations 100

SiteMinder

FEBRUARY 29, 2024

Table of contents Why hospitality training is important Hospitality training is important to any kind of hotel, large or small. Experienced hands and new staff alike can benefit from ongoing training, ensuring that your hotel outpaces the competition in the thing that matters most in hotel success: guest experience.

Training 52

Training Customer Service Guest Satisfaction Communication 52

Metasphere

MARCH 20, 2022

Managing a hotel operation and running a hotel in this day is not for the faint of heart. Hotel managers have to navigate in an increasingly challenging industry. With hotel guests demanding more, employees are getting harder to retain, fierce competition. Tips & Strategies - Managing Hotel Operations in 2022.

Housekeeping 52

Housekeeping Blog Training Pricing 52

Revenue Hub

MAY 26, 2023

Because ultimately, this is what is going to set your hotel business apart from the rest. Subscribe to our weekly newsletter and stay up to date In this blog today, we will look at 10+ ideas to improve guest experience at your hotel. So you need to step up your game to provide an out-of-the-world experience.

Housekeeping 88

Housekeeping Reservations Communication Article 88

Revenue Hub

OCTOBER 17, 2022

As a hotel revenue manager, one of your core functions is understanding and anticipating customer behaviour so that you can make the right strategic decisions and optimise your prices accordingly. Essentially, it is a formula used to calculate the time between a guest confirming a reservation at your hotel, and their arrival date.

Reservations 88

Reservations Pricing Book Housekeeping 88

Les Roches

JUNE 5, 2023

The hospitality industry is a broad field that offers many different roles, including hotel management and restaurant management. If you’re looking at hospitality careers , you might have wondered if the hotel and restaurant sectors are right for you. What is hotel and restaurant management?

Menu Planning 52

Menu Planning Housekeeping Front of House Training 52

SiteMinder

OCTOBER 11, 2022

Technology in the hotel industry continues to advance at a rapid pace and hotel property management software (PMS) remains essential for hoteliers looking to improve how they run their business. The key to reaping the benefits of an effective hotel management software system is to select the right one for your property.

Housekeeping 52

Housekeeping Property Management Book Reservations 52

InnQuest

SEPTEMBER 28, 2022

Modern-day hotel tech is constantly being upgraded to cater to evolving guest preferences. However, the rising complexity of hotel management tech may reach a point where it restricts your hospitality staff from offering first-class guest service. In addition to that, it must be compatible with other hotel systems, (e.g.

Property Management 130

Property Management Catering Housekeeping Maintenance 130

Revenue Hub

OCTOBER 14, 2022

If you would like to hear more from leaders in the PMS space, register for the upcoming event – PMS: Does Your Hotel’s Heart Need a Bypass , an event conceived and presented by Revenue Hub and Jurrnee. This involves thinking beyond the scope of the guestroom, offering activities, dinner reservations, spa appointments and more.

Book 82

Book Housekeeping Communication Information 82