eHotelier

OCTOBER 19, 2023

SABA Hospitality Technology Solutions, a leader in digital guest engagement solutions, and BPN Solutions, a groundbreaking digital Hotel Operations Platform, announced the successful integration of their solutions.

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Front of House Housekeeping Maintenance Guest Services 130

Hotelogix

FEBRUARY 13, 2024

Operating a large independent hotel with 200+ rooms, 4-5 in-house restaurants, a couple of gyms, spas, and gift shops is multifaceted, where precision, efficiency, and guest satisfaction are paramount. Housekeeping and maintenance Impeccable rooms and facilities are non-negotiable. It will lead to revenue leakage.

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Housekeeping Regulatory Compliance Guest Satisfaction Maintenance 147

Metasphere

APRIL 27, 2022

A housekeeping management system can be used to resolve inefficient task execution, and poor team collaboration and make it easier for newer housekeepers to learn the job. In this guide, we'll introduce you to the system and disclose which features are a must-have for any modern hotel operations. Table of Content. Conclusion.

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Housekeeping Maintenance Download Scheduling 52

Alice Platform

FEBRUARY 4, 2022

The best hotel technology partners are continuously iterating to better serve hoteliers. So when ALICE customers wanted to integrate our Guest Services & Preventative Maintenance products with the Housekeeping solution, we listened:

Housekeeping 40

Housekeeping Maintenance Guest Services 40

Hotel Owner

OCTOBER 3, 2023

As part of the programme, OYO, through a team of professionals, will handle all operational aspects, including guest bookings, housekeeping, maintenance, and more. OYO currently runs five such hotels in London, Aberdeen, Sheffield, Cardiff and Bristol as a pilot of the ‘Managed by OYO’ programme.

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Maintenance Housekeeping Book 97

Hotel Owner

SEPTEMBER 11, 2023

Independent family-owned coach holiday group, Daish’s Holidays, has promoted Steve Slater to the role of general manager of the Somerset Hotel in Llandudno. Slater, formerly the assistant manager at the hotel, has more than 12 years of hospitality industry experience and since joining the company in 2021 has shown rapid progress.

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Housekeeping Maintenance Catering Guest Services 105

Revfine

DECEMBER 9, 2023

Hotel Departments Hotel departments are integral units within a hotel that collaborate to provide exceptional guest experiences and efficient operations. Key Takeaways Diversity The post Hotel Departments: Learn About All the 7 Sections of a Hotel appeared first on Revfine.com.

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Guest Satisfaction Housekeeping Maintenance 52

Revfine

DECEMBER 10, 2023

Hotel Positions Hotel positions encompass a variety of roles within a hotel's operation, such as management, front office, housekeeping, food and beverage, and maintenance. Key Takeaways Diverse Role Spectrum: Covers The post A Comprehensive Overview of All Hotel Positions appeared first on Revfine.com.

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Housekeeping Maintenance 52

Hospitality Net

AUGUST 18, 2023

Efficiently managing guest requests and the day-to-day tasks that arise for housekeeping, front office, engineering, and maintenance departments is crucial in any resort or hotel. A system that monitors and tracks these tasks and requests can help save time, money, and resources while elevating guest satisfaction.

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Guest Satisfaction Housekeeping Maintenance 83

Revenue Hub

SEPTEMBER 4, 2023

Many hotels regard revenue management and hotel operations as two separate departments with different responsibilities, objectives and no natural link. NB: This is an article from Optii Solutions In my experience, I’ve seen that collaboration between revenue and housekeeping managers can transform a hotel’s profitability.

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Housekeeping Maintenance Pricing Information 83

STAAH

MARCH 26, 2024

In today’s digital age, social media has become a powerful tool for hotels to engage with guests, build brand awareness, and drive bookings. However, with so much content out there, it can be challenging for hotels to get noticed among all the competition.

Travel and Tourism 91

Travel and Tourism Guest Satisfaction Housekeeping Events 91

Hotel Owner

MAY 9, 2023

Travelodge, one of the UK’s largest hotel chains which operates 579 hotels across the UK, has revealed it is looking to fill over 400 positions across its UK hotels and at its head office in Thame, Oxfordshire. There are also 14 roles available at Travelodge’s support office in Thame, Oxfordshire.

Maintenance 102

Maintenance Procurement Customer Service Housekeeping 102

Hotel Owner

OCTOBER 5, 2022

Independent family-owned coach holiday group, Daish’s Holidays has appointed Dan Gates as general manager at the Bournemouth Sands Hotel based on West Cliff, Bournemouth. . With more than 20 years’ experience in the hotel and hospitality industry, Gates returns to Daish’s Holidays having had a year away from the company.

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Housekeeping Maintenance Catering Guest Services 105

Hotel Owner

OCTOBER 16, 2023

With over 580 hotels across the country, there is a Travelodge close to all “major” UK universities giving students easy access to work close to their place of study during term-time and now the ability to transfer to a Travelodge hotel close to home during the academic holidays.

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Housekeeping Procurement Maintenance Customer Service 98

Hotel Business

OCTOBER 2, 2023

Unfortunately, as much as hotels want to create an environment that allows people to escape their problems, the hotel industry is not exempt from the potential of a mishap or a dangerous situation. With that in mind, Hotel Business Review reports that the hotel gym facility should “focus around the concept of risk management.”

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Maintenance Housekeeping Sanitation Blog 116

SiteMinder

OCTOBER 11, 2022

Guests in a hotel may only interact with a handful of people, but behind the scenes there are many different hotel staff positions. And, depending on the size of the hotel, this can easily translate to dozens of on-duty staff at any given time. Let’s take a look at the various job positions available in the hotel industry.

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Maintenance Concierge Front of House Budgeting 72

Hotel Management Network

DECEMBER 1, 2022

Penta Hotels has selected Optii’s solutions at four of its properties across Europe to streamline daily operations and boost operational effectiveness. It will deploy Optii Housekeeping, Service and Preventative Maintenance at two hotels in Reading and Warrington of UK and two at Wiesbaden and Leipzig in Germany.

Housekeeping 52

Housekeeping Maintenance Marketing 52

SiteMinder

OCTOBER 11, 2022

A hotel is very much like a swan swimming on a lake. So who are the people who make sure that a hotel building functions properly? Where are all the different hotel departments located and what exactly do they all do? Where are all the different hotel departments located and what exactly do they all do? Table of contents.

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Front of House Housekeeping Maintenance Back of House 59

Hotel Owner

NOVEMBER 16, 2023

The Stirling Highland Hotel, a member of the Cairn Hotel group, has launched Project Search, a internship programme in partnership with Forth Valley College, Stirling Council, and other leading employability organisations.

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Front of House Housekeeping Maintenance Customer Service 98

Hotel Owner

OCTOBER 11, 2023

Independent family-owned holiday group Daish’s Holidays has announced three new appointments to the management team at its Esplanade Hotel in Scarborough. Joe Devassy joins as general manager and will oversee a 36-strong team at the 73-bed hotel.

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Housekeeping Maintenance Guest Services Training 98

Hotel Business

APRIL 1, 2024

Among the services provided by the CoralTree Residence Collection are owner relations and renovation services; accounting and financial services; guest/concierge services; front desk and amenity management; maintenance and capital project oversight; marketing; distribution and pricing; housekeeping; asset management; and procurement.

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Procurement Concierge Housekeeping Maintenance 111

Hotel Business

FEBRUARY 29, 2024

Springwood Hospitality , a Hilton and Marriott-branded hotel development and management company, has promoted Caitlin Brandenburg to director, sales and revenue. Brandenburg began her hospitality journey in 2007 as a front desk associate, gaining extensive experience across various hotel departments. She was previously revenue manager.

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Housekeeping Maintenance Marketing 59

Revenue Hub

SEPTEMBER 1, 2023

Imagine a guest arrives at your hotel, ready to have a memorable stay, and something doesn’t go as expected. NB: This is an article from TrustYou The more prepared you and your staff are to handle guest complaints, the less likely a negative experience will damage your hotel’s reputation.

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Guest Satisfaction Housekeeping Maintenance Pricing 102

Revenue Hub

JANUARY 26, 2023

The hotel industry is a highly competitive market, and it’s vital for hotels to keep their variable costs low in order to remain profitable. Variable costs are expenses that vary directly with the number of occupied rooms in a hotel. There are several ways to track variable costs in a hotel.

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Housekeeping Budgeting Article Maintenance 74

Hotel Owner

MAY 25, 2023

Scotland’s largest independent hotel group, Crieff Hydro Family of Hotels, has launched a summer recruitment drive in readiness for what is anticipated to be a “buoyant summer”. It said the positions are available across food and beverage, housekeeping, spa and beauty, grounds and maintenance and activities and leisure.

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Book Housekeeping Maintenance Training 105

Hotel Owner

OCTOBER 3, 2023

The 201-bedroom Voco St John’s Solihull hotel is up for sale at a price of £25m. Potential investors can explore asset management opportunities, including energy efficiency improvements and the reinstatement of planning permission for 88 additional bedrooms, making it an attractive prospect for hotel investors.

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Housekeeping Maintenance Property Management Pricing 98

Hotel Business

JULY 19, 2023

Bed bug infestations can significantly impact hotel labor staff, affecting their working conditions and personal well-being. Active Guard® Mattress Liners allow hotels to provide constant protection for everyone at your hotel, both guests and staff. The surge in bed bug activity is already well underway.

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Housekeeping Maintenance Communication Article 98

Hotel Business

JANUARY 30, 2023

This article from Yahoo discusses the recent rise in bed bug infestations in hotels across the United States. The article suggests that the increase in travel post-pandemic has led to more bed bugs being introduced into hotels. Protect your guest, staff and hotel from an infestation with Active Guard, the leaders in prevention!

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Housekeeping Maintenance Information Article 109

Hotel Owner

MARCH 24, 2023

The Luxury Lodges team will handle all rental instructions, from bookings to ongoing maintenance and housekeeping. By creating an initial development of 27 hotel-quality holiday homes, we are opening up this stunning part of Cornwall for more people to visit and enjoy.

Housekeeping 105

Housekeeping Maintenance Catering Pricing 105

STAAH

APRIL 9, 2024

Hospitality belongs to a category of industries known as perishable asset industries, where the product, whether it be a hotel room, a restaurant table, or a flight seat loses its value if it goes unsold. Housekeeping staff ensure the cleanliness and presentation of hotel rooms, enhancing guest satisfaction and perceived value.

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Guest Satisfaction Housekeeping Facility Management Maintenance 94

SiteMinder

SEPTEMBER 10, 2023

What is a hotel budget? A hotel budget is a financial plan that outlines the projected income and expenditures for a specific period, usually one fiscal year. It’s a comprehensive document that aligns with the hotel’s strategic objectives, guiding managerial decisions and resource allocation.

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Budgeting Maintenance Front Desk Operations Document 59

Les Roches

AUGUST 16, 2022

A hotel management career can be an exciting one with opportunities to travel, develop leadership and management skills and take on interesting and varied roles. What’s a hotel management company? What benefits does a hotel management company provide? Ready to become a world-class hotel manager ?

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Front of House Maintenance Housekeeping Facility Management 52

Hotel Owner

APRIL 11, 2024

The 144-room modern, stylish and centrally-located hotel is just a short walk from Blackpool’s iconic seafront and buzzing town centre. While it’s in a prime position to attract guests, it takes more than that to make a hotel memorable enough to bring people back for more.

Guest Satisfaction 52

Guest Satisfaction Housekeeping Maintenance Book 52

Revenue Hub

JANUARY 17, 2023

NB: This is an article from Hotel Financial Coach. To refine that we need to step back and see that hotel expenses are specifically goods and services, and not payroll or cost of goods (e.g., That is what this piece is all about: defining the latest and greatest control process for managing your hotel expenses. food cost).

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Article Housekeeping Maintenance Presentation 85

Mary Gostelow

DECEMBER 17, 2023

Agelessness when it comes to hospitality relies considerably on maintenance. Nothing is worse than a hotel bedroom which has chips and marks – though what makes them even worse is when the furnishings are obviously past their best.

Maintenance 52

Maintenance Housekeeping Events 52

Hotel Owner

JUNE 19, 2023

In the ever-evolving travel market, urban pop-up hotels in Purpose Built Student Accommodation (PBSA) buildings represent a thriving hospitality industry trend, as well as a valuable, potential growth opportunity for a student housing portfolio. Reception staff will be needed to offer the concierge services guests will expect from hotels.

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Concierge Housekeeping Maintenance Book 105

SiteMinder

NOVEMBER 27, 2022

If you are ready to brush up on all things housekeeping, this blog covers everything from hotel room cleaning checklists to tips and software to support your team. Why is hotel room cleaning so important? A hotel room cleaning policy lays the foundation for all housekeeping-related activities. Table of contents.

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Housekeeping Back of House Scheduling Blog 59