Hospitality Net

JUNE 22, 2023

Hotelogix, a globally leading cloud-based hospitality technology provider, has partnered with BookingWhizz, a CRM customised for the hospitality industry. With this seamless and end-to-end integration, Hotelogix aims to help hotels efficiently upsell and increase direct bookings for more revenue.

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Book 81

Hotel Business

OCTOBER 10, 2023

Cendyn has revealed its strategic acquisition of PUSHTech , a provider of hotel customer relationship management (CRM) services and marketing automation technology. PUSHTech is a cloud-based customer data platform (CDP) and CRM platform that offers an integrated solution for the hospitality industry.

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InnQuest

SEPTEMBER 12, 2023

From the moment a guest walks through the doors until their departure, every aspect of their stay is carefully curated through the lenses of hotel operating systems and the adept oversight of a hotel operations manager. Human Resource Management: Managing the hotel’s workforce is essential.

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Maintenance Guest Satisfaction POS Systems Housekeeping 220

Larry Mogelonsky

MARCH 14, 2024

As consultants, our niche is, per the title, upscale, premium, luxury and ultraluxury hotels and resorts, helping owners solve ‘strategic’ issues. In basic terms, luxury guests want to know what they are getting, and frequently the only way they can gain confidence in the product is through a phone call.

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Reservations Book Information Document 100

Boutique Hotel News

APRIL 14, 2023

Belgium: Hotel sales and operations platform Thynk has completed a $13 million Series A funding round led by European venture capitalist firm Singular. Thynk is a cloud-based technology platform which provides hotels with tools to support sales, event management, guest communication and data insights.

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Revenue Hub

MARCH 27, 2023

Subscribe to our weekly newsletter and stay up to date For many (but by no means all) hotels, relying on pen and paper or basic spreadsheet software to manage bookings soon became a thing of the past. Before long, hotels were regarding the PMS as the ‘holy grail’ of the IT stack. appeared first on Revenue Hub.

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Reservations Property Management Article Book 80

Hotel Business

JULY 25, 2023

Hapi , a hospitality industry platform for fast and cost-effective connectivity between technology systems, has introduced a new infrastructure in partnership with AWS that is providing hotel companies access to critical guest and transactional data in revolutionary ways, it reports.

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Hotel Business

MARCH 16, 2023

Visual Matrix , a provider of advanced technology solutions for the hospitality industry, helped Prestige Hotels & Resorts in its transition to the WorldHotels Collection by expanding its solutions across Prestige’s portfolio of 15 hotels and resorts in British Columbia, Canada.

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Back of House Marketing 52

Revenue Hub

AUGUST 30, 2023

On the heels of the pandemic, the global hotel industry has experienced remarkable growth. NB: This is an article from D-Edge In 2022, online revenue increased by 49% in Europe and by 7% in Asia over 2019 levels, and the numbers continue to trend upward in 2023, according to our 2023 Hotel Online Distribution Trends Report.

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Reservations Book Article Information 92

Revenue Hub

SEPTEMBER 29, 2023

NB: This is an article from Knowland They use it to make informed decisions and discover actionable insights to maximize revenue within the hotel. With the successes and advances in the underlying technology, the aim has been to refine the room nights process further and extend this winning formula to other revenue areas of the hotel.

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Events Pricing Budgeting Catering 99

STAAH

OCTOBER 31, 2023

Staying ahead in this dynamic environment is crucial for hotels, restaurants, and other hospitality businesses. To stay ahead, invest in customer relationship management (CRM) systems and data analytics to gather insights about your guests. Ensure your hotel or restaurant is equipped with the latest technology to meet these demands.

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Catering Information Marketing Events 83

Hotel Owner

SEPTEMBER 25, 2023

Included in the platform; commission FREE Booking Engine, a Channel Manager, great Revenue and Reporting functionality, a CRM, an Events module where the team can manage events from initial inquiry to post event feedback, a comprehensive suite of reports & a calendar to manage all bookings. Oh, and we won’t be beaten on price either!

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Book Events Definition Customer Service 93

Revenue Hub

NOVEMBER 7, 2022

Initial reports from our customers show this approach has helped to improve conversion and influence the selection of higher room categories, as travelers demonstrate they are willing to pay more for a reservation built to their preferences, therefore assisting to increase revenue and ROI for hotels in the long term.

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Book Article Reservations Presentation 76

Revenue Hub

DECEMBER 12, 2022

If you google “hotel horror stories,” three things will occur to you. Two, if the hotel is haunted, you should probably just abandon it before The Shining happens. While your hotel (hopefully) doesn’t have supernatural forces terrifying your staff and guests, there are still some basic things to watch out for.

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Housekeeping Training Reservations Sanitation 87

InnQuest

OCTOBER 5, 2022

Hoteliers across the globe understand this and are now focusing on how to get more direct hotel bookings for their business. . Small-size B&Bs and independent hotels that cannot afford to market their brands at such a massive bandwidth are sure to benefit from this option. Direct Bookings: Overview & Benefits.

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Book Pricing Reservations Information 217

InnQuest

FEBRUARY 3, 2023

Exceptional guest experience can elevate a hotel’s reputation and increase revenue and repeat stays. Therefore, upselling in hotels is not only influential but cost-efficient as well. Therefore, upselling in hotels is not only influential but cost-efficient as well. Why is Upselling Important in the Hotel Industry?

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Book Reservations Communication Pricing 220

SiteMinder

OCTOBER 11, 2022

Technology in the hotel industry continues to advance at a rapid pace and hotel property management software (PMS) remains essential for hoteliers looking to improve how they run their business. The key to reaping the benefits of an effective hotel management software system is to select the right one for your property.

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Housekeeping Property Management Book Reservations 52

Social Hospitality

SEPTEMBER 10, 2023

A digitized, high-tech database can also increase security as you can back up images, documents, and other data on cloud-based databases. Utilizing cloud-based data management systems can give you access to real-time updates, regardless of your location.

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Marketing Customer Service Document Scheduling 52

The Restaurant Times

JUNE 11, 2021

A good POS system for restaurants contains features such as tablet billing, stock and inventory management, analytics and reports, CRM and many others. Supports Marketing Activities Via CRM . The CRM feature can also be used to create point-based loyalty programs to make the customers revisit your restaurant.

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POS Systems Procurement Information Marketing 52

Les Roches

JULY 21, 2023

Many organizations and top hotel brands have begun taking advantage of technologically advanced online systems that help them electronically process a range of data and tasks. If you’re yet to come across hotel PMS, read on as we delve into everything you need to know in this guide. What is a hotel property management system (PMS)?

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Property Management Housekeeping Reservations Training 52

Hotelogix

OCTOBER 19, 2023

Managing daily hotel operations is undoubtedly a complex and stressful task. We are talking about the Hotel Property Management System, also called the Hotel PMS System. In fact, today, when we say digitization of hotel operations, it indicates the adoption of the Hotel PMS System. You are right. Stay tuned. 

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Hotelogix

OCTOBER 18, 2023

One such innovation is the Hotel POS (Point of Sale) system, a robust solution that has revolutionized how you manage your services, transactions, and overall guest satisfaction.    👉At its core, a hotel POS system digitizes and automates many previously manual, paper-based, or disjointed processes.

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POS Systems Guest Satisfaction Training Front of House 130

SiteMinder

AUGUST 29, 2023

What are hotel costs? For hoteliers, hotel costs encompass everything from the cost of construction, to the cost of insurance, to the everyday operational costs of establishing, running and ultimately growing a hotel business. Hotel construction costs The foundation of any hotel begins with its construction.

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Housekeeping Guest Satisfaction Book Maintenance 52

Xotels

JULY 5, 2022

In 2022, there are many challenges faced by the hotel industry, which may quickly feel overwhelming to address. However, as a hotel management company , we have seen that with the right approach, tech stack, and process streamlining, hotels can drive their success in 2022 and beyond. Paris j’Adore Hotel & Spa.

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Travel and Tourism Marketing Communication Blog 52

Hotelogix

OCTOBER 18, 2023

In this context, hotel management software has revolutionized the industry globally. Whether a small independent property or a hotel chain/group, hotel management software has empowered hoteliers to efficiently manage their end-to-end operations and improve their overall service quality. What is hotel management software?

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Housekeeping Reservations Server Accounting 130

Metasphere

MAY 12, 2022

A Hotel Loyalty Program Software does so much more than helping you create captivating loyalty programs. The Beginner’s Guide to Hotel Loyalty Program Software [2022 Edition] What We Will Cover: An Introduction to Hotel Loyalty Program Software. Types of Hotel Loyalty Program Software. Conclusion.

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Information Marketing Communication Presentation 52

InnQuest

AUGUST 11, 2022

roomMaster Anywhere is a cloud PMS software that helps you streamline processes, automate operations and improve guest experiences. Some of the key highlights of roomMaster Anywhere include a powerful channel manager , customizable booking engine , front desk services, payment solution, performance reporter and an integrated hotel CRM.

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Book Blog Property Management Housekeeping 130

InnQuest

MARCH 1, 2023

Customer interaction is critical in deciding the guest experience in the hotel industry. Below, we go over how to prevent typical communication missteps, give a brief overview of the communication options now accessible to hotels, and offer practical strategies to enhance guest communication at every level of the guest experience.

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Communication Reservations Book Information 219

InnQuest

JANUARY 27, 2023

With the right strategies in place, hotels can capitalise on the opportunities offered by the changing industry landscape and be well-positioned to serve their customers in the years ahead.  Wellness Tourism The global wellness tourism market is expected to be worth 1,592 billion USD by 2030.

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Travel and Tourism Reservations Property Management Book 130

Hotelogix

OCTOBER 19, 2023

Hotels welcome a multitude of guests every season. Such categorization helps in defining guest personas that further assist hotels in better marketing. Understanding Hotel Guest Personas A guest persona is created using insights from data related to guests. These cloud-based systems store comprehensive data about guests.

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Catering Book Information Marketing 130

Hotel Business

APRIL 16, 2024

Hotel Equities has selected Oracle NetSuite to deliver a comprehensive enterprise resource planning (ERP) platform. “As our portfolio grew, so did the complexity of our operations, and that was making it more difficult to scale and adapt in an ever-evolving business landscape,” said Eric McCarthy-Zink, CFO, Hotel Equities.

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POS Systems Property Management Accounting Communication 59

Modern Restaurant Management

APRIL 14, 2020

“The restaurant industry, along with a few others such as airlines, hotels and walk-in retail, has been hardest hit. Qu responded by bundling its enterprise cloud POS into an all-digital, online-only ordering package called OrderUP. Many restaurants were caught off-guard without an adequate solution optimized for digital sales.

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Information Download Marketing Accounting 209

Modern Restaurant Management

AUGUST 5, 2020

TableUp’s technology will form the foundation of TouchBistro Loyalty – the soon-to-be-launched customer relationship management (CRM), marketing, and loyalty solution that will be fully integrated with the TouchBistro platform. ” The new Cloud Kitchen restaurant will open on Friday, August 7. GoTab Adds Features.

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Server Marketing Bookkeeping Document 207

Metasphere

MARCH 27, 2022

If you’ve been exploring hotel software for the past few years, you might have noticed that there are lots of them out there. Some vendors may offer an official integration with your Opera Hotel System, while others are designed without integration in mind. How Does Integration with Opera Hotel System Work? And lots of vendors.

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Housekeeping Information Maintenance Reservations 52

Synergy Suite

FEBRUARY 14, 2023

Toast Toast is a cloud-based POS system that is highly regarded for its user-friendly interface and focus on the restaurant industry. Oracle Micros Oracle Micros is a comprehensive POS system tailored for the hospitality industry, including restaurants and hotels.

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Modern Restaurant Management

DECEMBER 13, 2019

Clinton joined Sabre in 2014, and has served in multiple roles from corporate strategy to managing the Traveler Experience business, to his most recent role leading Sabre Hospitality Solutions providing reservation and operations software to 40,000 hotels in over 160 countries. Thanx Expands CRM.

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Catering POS Systems Marketing Presentation 99

Revenue Hub

MAY 15, 2023

Advances in mobile and cloud technology have eliminated much of the friction in the purchasing process, but ironically, this has only made guests hypersensitive to friction in general. When a guest arrives at your hotel, they want to experience the guest experience, not wait for staff to process a request.

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Book Article Information Housekeeping 69