InnQuest

NOVEMBER 24, 2022

In the competitive business that is hospitality, hotels must have their digital strategy on point in order to stand out, and a good Customer Relationship Management (CRM) system is one important aspect of that. Why Are CRM Systems Essential in Hospitality Management? . Managing Leads . Efficiency? .

Communication 130

Communication Book Reservations POS Systems 130

Les Roches

MARCH 8, 2024

Choosing the right business degree program There are plenty of business programs to choose from, including business administration programs at top universities, specialist courses and online business degree programs. Picking the right one is a crucial step in shaping your academic progress and future career path.

Strategic Planning 52

Strategic Planning Hospitality Management Travel and Tourism Budgeting 52

Les Roches

JANUARY 19, 2024

Are you interested in being part of the hospitality industry or even dreaming of operating your own hotel? This compre­hensive guide is de­signed to equip aspiring entre­preneurs with the necessary knowledge and tools to develop effective business plans for hotels. What is a hotel business plan?

Marketing 52

Marketing Book Accounting Procurement 52

Hotel Business

MAY 25, 2023

This column fits into the latter bucket: It’s a message to the hotel community about a mission to raise awareness and provide a much-needed service to those on the front lines at your properties. Consequently, hotel employees need to understand this crisis and how it may impact them.

Housekeeping 59

Housekeeping Training Service Management Information 59

SiteMinder

MAY 15, 2024

What is hotel design? Hotel design is the craft of creating spaces within a hotel that are both aesthetically pleasing and functional, tailored to enhance the guest experience while reflecting current trends and consumer preferences. Hotel design is no different to any other global medium.

Blog 52

Blog Book Reservations Property Management 52

SiteMinder

JANUARY 8, 2024

What is hotel management? Hotel management is the practice of overseeing every operation of the business to ensure consistent growth and development. Even if you don’t have the luxury of hiring a full team of staff, it’s not impossible to run a successful small hotel business.

Travel and Tourism 59

Travel and Tourism Book Housekeeping Customer Service 59

SiteMinder

JANUARY 8, 2024

What is hotel management? Hotel management is the practice of overseeing every operation of the business to ensure consistent growth and development. Even if you don’t have the luxury of hiring a full team of staff, it’s not impossible to run a successful small hotel business.

Travel and Tourism 52

Travel and Tourism Book Housekeeping Customer Service 52

Les Roches

FEBRUARY 13, 2024

Seeking a career that blends management, entertainment, and tourism at sea? Working as a member of cruise staff management can be rewarding, providing an exciting hospitality career in a distinctive and fast-paced environment. Keeping everyone informed about ship operations and changes means that communication is vital.

Travel and Tourism 52

Travel and Tourism Communication Customer Service Events 52

Les Roches

OCTOBER 27, 2023

If you’re interested in a hospitality career and have an interest in minimizing environmental impact, then you might want to become a director of sustainability. These roles are increasingly popular and you can land one of these positions by studying hospitality management.

Hospitality Management 52

Hospitality Management Communication Presentation Definition 52

Les Roches

JUNE 21, 2023

Our Executive Master’s program is ideal for career changers, as Vera Van Elteren – who has just landed a new role in a five-star hotel – has discovered. “I I always wanted to work in the hotel industry, but somehow I found myself following a different path,” says Executive Master’s student Vera Van Elteren. “So

Pricing 98

Pricing Information 98

Larry Mogelonsky

DECEMBER 18, 2023

As consultants who are often brought on by hotel owners to represent their interests as asset managers, one of the first tasks we undertake to familiarize ourselves with the brand or property is to peruse the reviews and other feedback data. out of 5 to a 4.6

Book 100

Book Presentation Training Information 100

Les Roches

DECEMBER 27, 2022

A Director of Business Operations is one of the most senior and important positions in business management and a great career option for those looking to take on more strategic responsibility in running a successful company. What does a Director of Business Operations do? Director of Business Operations responsibilities.

Communication 52

Communication Hospitality Management Strategic Planning Budgeting 52

Les Roches

JUNE 5, 2023

The hospitality industry is a broad field that offers many different roles, including hotel management and restaurant management. If you’re looking at hospitality careers , you might have wondered if the hotel and restaurant sectors are right for you. What is hotel and restaurant management?

Menu Planning 52

Menu Planning Housekeeping Front of House Training 52

AHLEI

AUGUST 29, 2019

Hospitality operations depend on their employees to deliver service that keeps guests coming back. Their success depends on having managers with strong leadership skills who can inspire and motivate employees to follow through on their property’s goals. Media-rich, interactive presentation that keeps learners engaged.

Hospitality Management 52

Hospitality Management Training Scheduling Communication 52

Hotel Business

NOVEMBER 9, 2023

With so much movement in hospitality, it’s time for sales managers to research and fully understand the necessary certifications for success in today’s marketplace. Hospitality employers don’t have the time for lengthy onboarding and training periods required for new workers.

Training 72

Training Property Management Events Budgeting 72

Les Roches

JANUARY 8, 2024

Automation and a range of other technology-driven applications have brought about significant changes in various industries, including the hospitality sector. A number of top hotel brands have embraced automation in the hospitality industry to provide greater comfort and convenience and elevate the guest experience.

Housekeeping 52

Housekeeping Training Hospitality Management Travel and Tourism 52

Les Roches

MAY 24, 2023

If you’re looking to start along a career path in restaurant or hospitality management, you might be wondering what skills you need to succeed. There’s a range of skills that can be helpful if you want to have a career in hospitality management. What are the essential skills for a restaurant manager?

Front of House 52

Front of House Communication Hospitality Management Customer Service 52

Les Roches

DECEMBER 23, 2023

As environmental issues and the need to address them gather momentum, sustainability is now a key element of the hospitality industry. But what is a sustainability manager? What is a sustainability manager? This involves evaluating energy consumption, waste management, water usage and procurement practices.

Training 52

Training Strategic Planning Communication Workshop 52

Les Roches

MAY 9, 2023

If you’re looking to start along a career path in restaurant or hospitality management, you might be wondering what skills you need to succeed. There’s a range of skills that can be helpful if you want to have a career in hospitality management. What is restaurant management?

Front of House 52

Front of House Communication Hospitality Management Customer Service 52

Revenue Hub

NOVEMBER 1, 2023

In this blog we will focus on the five commonly held myths about revenue management technology and why you don’t need to worry. NB: This is an article from RoomPriceGenie , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date MYTH #1: Revenue management systems (RMS) are only for bigger or branded properties.

Pricing 88

Pricing Budgeting Reservations Article 88

Les Roches

FEBRUARY 21, 2024

Step into the­ future of event planning, whe­re technology developments in the hospitality industry play a crucial role in cre­ating extraordinary experie­nces and event technology have a profound impact on confe­rences and eve­nt management. Below, we take a look at some of the advances and their potential effects on event management.

Events 52

Events Accounting Information Budgeting 52

Les Roches

JANUARY 25, 2024

From streamlining operations to refining customer experience, hoteliers and restaurateurs now leverage data like never before. Let’s look at the intriguing world of data analytics and it can be essential for any hospitality business. What is data analytics in the hospitality industry?

Competitive Analysis 52

Competitive Analysis Information Pricing Marketing 52

Les Roches

APRIL 4, 2023

Sometimes demanding but never dull, hotel consulting is about helping hotels become more efficient and profitable. Through targeted analysis and recommendations, hotel consultants can examine areas in need of improvement and develop strategies that lead to long-term success. What is the purpose of hotel consulting?

Hospitality Management 52

Hospitality Management Communication Marketing Blog 52

Modern Restaurant Management

APRIL 27, 2020

For additional resources, click COVID-19 Survival Guide for Restaurants and MRM Restaurant Survival Guide, Second Course and MRM Restaurant Survival Guide, Part Three , What’s Next?: " Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp.

Sanitation 198

Sanitation Information Marketing Workshop 198

Revenue Hub

SEPTEMBER 20, 2023

There is no doubt that experiential hospitality is on the rise. Last night I was fortunate enough to be invited to a fantastic hotel party at Palm Jumeirah. Of course, not all hotels are experiential hotels. All hotels should think about this. So there is little optimization that can come from more volume.

Pricing 87

Pricing Article Book Events 87

Les Roches

FEBRUARY 15, 2024

In the multidimensional, fast-paced field of international hospitality, one factor continues to emerge as increasingly essential: cultural awareness. In this article, we’ll look at how important cultural awareness is to success in a global hospitality career and how to improve your cross-cultural awareness and communication.

Communication 52

Communication Guest Satisfaction Training Customer Service 52

Xotels

APRIL 3, 2024

XOTELS – Revenue Management eBook In the first chapter of this eBook, we will go over the definition of what is revenue management in the hotel and hospitality industry. Everything will be explained from the fundamentals of revenue management to more advanced practices and strategies.

Pricing 52

Pricing Book Budgeting Marketing 52

Les Roches

JANUARY 26, 2024

Boosting revenue To boost sales for a food and be­verage business, managers need to implement attractive offe­rs, innovative marketing techniques, and customer-centric strategie­s, possibly with the help of a reve­nue management consultant. Operating projections You need to look at your operating results with costs in mind.

Marketing 52

Marketing Blog Pricing Competitive Analysis 52

Revenue Hub

MAY 24, 2023

Being part of a hotel sales team is a challenging job. Quite frankly, being a hospitality professional – regardless of your scope – is no easy job. Much like a loyal customer who begins working for one of their favorite brands, I possess a unique purview into the wants, needs, and pain points of the role I used to occupy: hotel sales.

Pricing 94

Pricing Communication Article Events 94

Boutique Hotel News

NOVEMBER 8, 2022

BHN speaks to two hospitality professionals who graduated from the General Managers Program (GMP) at Cornell University a decade ago, to understand their career progression and how the industry has evolved in that time. . It’s been 10 years since you enrolled on the General Managers Program at Cornell University.

Scheduling 130

Scheduling Training Server Marketing 130

Les Roches

OCTOBER 30, 2023

It’s also influencing hospitality management and a wide range of initiatives in the hospitality sector. What is a smart hotel? A smart hotel is a cutting-edge accommodation facility that uses advanced technologies to update and improve the guest experience and enhance operational efficiency.

Concierge 52

Concierge Travel and Tourism Information Catering 52

Hotel Business

FEBRUARY 28, 2023

By Pradip Patel Maintaining healthy competition among hotels is critical for consumers and operators. It ensures guests get the best value for their money and quality customer service, and that all operators earn their fair share with maximum profitability. A declining guest experience is the second death spiral.

Pricing 52

Pricing Customer Service Marketing Book 52

Modern Restaurant Management

APRIL 27, 2020

For additional resources, click COVID-19 Survival Guide for Restaurants and MRM Restaurant Survival Guide, Second Course and MRM Restaurant Survival Guide, Part Three , What’s Next?: " Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp.

Sanitation 186

Sanitation Information Marketing Workshop 186

Les Roches

MARCH 23, 2023

In recent years, the hotel landscape has changed a lot thanks to accommodation alternatives like Airbnb becoming more popular. If you’re looking at hospitality as a career , then it’s important to know the facts when it comes to Airbnb vs hotel and what the future could hold for both of these business models.

Travel and Tourism 52

Travel and Tourism Concierge Pricing Catering 52

Les Roches

AUGUST 12, 2022

A career in hotel management can be one of the most diverse and rewarding hospitality careers. You could have a career as a revenue manager for a luxury global hotel brand, or a restaurant manager for an independent beach resort – with hotel management there are endless opportunities.

Communication 52

Communication Housekeeping Customer Service Training 52

SiteMinder

OCTOBER 9, 2023

What are hotel metrics? Hotel metrics, often referred to as key performance indicators (KPIs), are essential data points that hoteliers use to measure the performance and success of their establishment. In today’s competitive hospitality industry, understanding and optimising these metrics is crucial.

Guest Satisfaction 59

Guest Satisfaction Accounting Book Housekeeping 59

InnQuest

NOVEMBER 21, 2022

As business started picking up again after the pandemic, inflation and the cost of living crisis worsened, threatening more uncertainty for the hospitality industry. Digital folders, check-in kiosks, and keyless entry are becoming commonplace, helping to reduce operational bottlenecks and save resources.

Housekeeping 130

Housekeeping Book Property Management Pricing 130