Modern Restaurant Management

JULY 27, 2022

Digital loyalty programs surged 124 percent during the height of the pandemic, helping restaurants drive more frequent visits and higher check averages from devoted customers, according to market researcher NPD Group. Take photos of patrons during your restaurant’s special event and share it on your social channels.

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Special Events Reservations Events Marketing 203

Xotels

JANUARY 18, 2021

One of the components needed to apply a hotel revenue management is market segmentation. It allows you to target and market to a variety of consumer groups with different behaviour with an offer that matches their needs and budget level. What is Hotel Market Segmentation? The price does not decide the market segmentation.

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Marketing Book Reservations Special Events 40

Lithos POS

FEBRUARY 10, 2023

Marketing and promotions are the lifeblood of any business regardless of its size, type, or specialty. A well-planned and executed marketing can help grow your customer base, increase brand awareness , and ultimately thrive your restaurant business. Email marketing is one of the easiest and most cost-effective marketing strategies.

Marketing 40

Marketing Information Blog Reservations 40

Revenue Hub

SEPTEMBER 5, 2023

This system enables hoteliers to keep track of available rooms, reservations, and occupancy rates in real-time. Leveraging historical data, market trends, and special events, hotels can predict periods of high and low demand.

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Pricing Reservations Training Article 99

Revenue Hub

OCTOBER 17, 2023

Offering diverse dining options, themed events, and unique culinary experiences helps attract guests and drive F&B sales. Concierge Services: You can charge by offering premium concierge services, such as arranging restaurant reservations, event tickets, or private tours.

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Concierge Events Book Catering 94

SiteMinder

OCTOBER 10, 2023

By analysing past and present data, hotel forecasting enables you to predict future outcomes and gives you the opportunity to correct past mistakes, maximise profit, and be prepared for disruptions or unforeseen events. The basis for hotel forecasting should be historical performance and market trends.

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Book Pricing Reservations Accounting 52

Modern Restaurant Management

AUGUST 3, 2021

Invest in your website with clear menus, ample dining room and food photos and include online ordering or online reservation options to serve both sets of customers. Use Facebook, Instagram and/or TikTok to share your unique offerings, daily specials and other events and to interact with customers. Use Multiple Channels.

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Special Events Events Server Information 215

Hotelogix

JANUARY 31, 2024

Thoughtfully put together by our marketing team, dives deep into the nuances of the guest experience, exploring its definition, journey, and the importance of enhancing it. It includes browsing for options, reading reviews, and making reservations. It's crucial to make this process as seamless and informative as possible.

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Guest Services Customer Service Demo Book 130

Hotel Owner

JUNE 29, 2023

Costs, plus the hassles created by industrial action will dissuade many from venturing overseas, thus opening up a large and lucrative market on your doorstep, your challenge, as ever, is how to reach it. Tap into this market through either advertising in related media or through their recreation’s association.

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Special Events Marketing Reservations Communication 105

Revenue Hub

APRIL 11, 2023

The optimal distribution mix for a hotel depends on the hotel’s target market, location, size, and unique selling points. Still, it is one of the most critical decisions hoteliers can make to improve profitability and boost reservations. The potential guest had to call the hotel call center to make a reservation.

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Book Information Reservations Catering 78

eZee Absolute

OCTOBER 16, 2023

Offering diverse dining options, themed events, and unique culinary experiences helps attract guests and drive F&B sales. Concierge Services: You can charge by offering premium concierge services, such as arranging restaurant reservations, event tickets, or private tours.

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Concierge Events Book Catering 59

MBB Hospitality

MARCH 18, 2019

If you own a business, especially a restaurant in today’s competitive markets, then a good social media strategy is a must. Here’s your guide to social media marketing for restaurants. Yelp for customer reviews and OpenTable for reservations are also popular sites for restaurant owners. The ability to upload your menu.

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Marketing Special Events Definition Information 40

Revenue Hub

JULY 11, 2023

An RMS applies sophisticated algorithms and machine learning to predict demand patterns and suggest optimal pricing, taking into account a variety of factors including historical data, competitor prices, and market trends. This could involve dynamic pricing, special promotional offers, or targeted marketing campaigns.

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Pricing Book Article Events 65

7 Shifts

NOVEMBER 9, 2022

When done right, email marketing works wonders—you stay top of mind and increase order values. of customers make a monthly purchase based on marketing emails. But what makes email newsletters such an effective marketing strategy for restaurants? Email newsletters are often the first marketing medium to break the news.

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Reservations Blog Marketing Events 78

OpenTable

FEBRUARY 21, 2024

Prix fixe vs. à la carte When to offer a prix fixe menu How to create a successful prix fixe menu The benefits of a prix fixe menu Tips for marketing your prix fixe menu What is a prix fixe menu? Just because You don’t need a special event to offer a prix fixe menu. Quick Links What is a prix fixe menu?

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Special Events Pricing Events Reservations 52

eZee Absolute

MAY 7, 2024

Whether it’s updating room rates on the go, analyzing performance metrics in real-time, or collaborating with team members across different locations, cloud-based solutions empower hoteliers to stay agile and responsive in today’s dynamic market. Data Analytics: Data is the new gold in the hospitality industry.

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Pricing Book Marketing Events 52

eZee Absolute

AUGUST 31, 2022

Host a special event. Spread the word through marketing. Offering discounts and packages quickly draw travelers into your hotel, intrigues them to make a reservation, and help you boost occupancy. Host a special event. And if they are staying at your property, they would expect something special.

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Special Events Pricing Events Book 52

Revenue Hub

OCTOBER 23, 2023

An example of volatility is when a large event is canceled or postponed – everything becomes hyper reactive. Even when an individual university shifts an event date like a family weekend, it can cause a sudden surge in bookings on an off weekend. Understanding reservation data is imperative to make actionable pricing decisions.

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Pricing Book Reservations Property Management 83

Revenue Hub

AUGUST 22, 2023

Subscribe to our weekly newsletter and stay up to date Instead of solely looking at the occupancy (OCC) and average daily rate (ADR) for one room, now properties are looking more closely at the guest (or guests) that reserve these rooms, what they are interested in, and how to capitalize on those interests and capture more of their spend.

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Special Events Book Information Reservations 73

SiteMinder

OCTOBER 5, 2023

Comprehensive tools : From managing reservations to enhancing the guest experience, Expedia Partner Central provides a range of tools tailored to the needs of hoteliers. This section lets you adjust room rates, offering flexibility in response to changing demand or special events.

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Competitive Analysis Book Information Property Management 59

Revenue Hub

OCTOBER 28, 2022

NB: This is an article from RealTime Reservation. Develop innovative packages, such as girls day by the pool, special occasion, bachelor, or bachelorette packages. Most importantly, empower the guest to personalize and reserve in advance. Be sure to engage your marketing team. Stock suntan lotions and drinks.

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Reservations Book Catering Special Events 75

Revenue Hub

OCTOBER 17, 2023

The focus is on variable demand tied to market crises, short term booking windows, which are focused on guest spend and dynamic optimization embracing rate flexibility. Lodging operators need to focus revenue management system on the total hotel experience inclusive of rate, operations, and marketing.

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Pricing Marketing Training Book 98

SiteMinder

DECEMBER 7, 2023

This process requires continuous analysis of market trends, booking patterns, and competitor strategies. It’s not just about setting the right price, but also about adjusting it in response to market changes. External factors such as the season, competitors, and events mean you’ll have constant work to do adjusting your rates.

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Pricing Book Marketing Events 59

InnQuest

SEPTEMBER 13, 2022

In addition, chatbots can be useful for marketing purposes because of the huge amount of data they collect, and they allow hotels to promote special events and promotions directly to customers. It considers factors such as supply and demand, guest loyalty, market conditions, location, and the level of competition.

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Housekeeping Book Guest Satisfaction Information 130

Synergy Suite

APRIL 11, 2023

The increased visibility helps you tap into new markets and attract a diverse customer base. Marketing and Promotion Back in the 1990’s Bill Gates stated: “If your business is not on the Internet, then your business will be out of business”. Consider that your website is the home base for your marketing and promotional efforts.

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POS Systems Reservations Information Definition 52

Revenue Hub

OCTOBER 28, 2022

Instead of solely looking at the occupancy (OCC) and average daily rate (ADR) for one room, now properties are looking more closely at the guest (or guests) that reserve these rooms, what they are interested in, and how to capitalize on those interests and capture more of their spend. Subscribe to our weekly newsletter and stay up to date.

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Special Events Book Information Reservations 78

Modern Restaurant Management

JUNE 10, 2020

“We’ve always been a no-reservations family restaurant, with close-proximity indoor seating to encourage lively, customer interaction,” said a 15-year veteran on the waitstaff. It does, and, in fact, has been on the market and in use since long before the pandemic shut-downs. But does such a product exist?

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Special Events Sanitation Reservations Marketing 221

SiteMinder

OCTOBER 15, 2023

Dynamic pricing is a pricing strategy for hotels that involves changing room rates daily, or even within the day based on real-time market conditions. This pricing option is well suited in today’s market and is one many hoteliers opt to use. Table of contents What is the difference between static and dynamic rates for hotels?

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Pricing Definition Book Marketing 59

Les Roches

DECEMBER 30, 2023

Marketing strategies for products and services in hospitality Oscar Wong/Moment via Getty Images In the hospitality industry, distinct strategies have emerged for managing products or services. Astute marketers have pioneered inventive tactics that leverage both to maximize success in this area.

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Guest Services Concierge Definition Customer Service 95

The Restaurant Times

JANUARY 18, 2023

taking table reservations, . assisting with marketing strategies such as, customer relationship management (CRM), . Design Marketing Campaigns: With the data, you’re learning about your customers. You can tailor marketing campaigns to what they’re ordering at what times, leading to more successful campaigns.

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POS Systems Information Bookkeeping Scheduling 52

Les Roches

DECEMBER 27, 2023

They need excellent communication and interpersonal skills, should be able to multitask, maintain composure under pressure and demonstrate a high level of professionalism.

Guest Services 52

Guest Services Definition Customer Service Concierge 52

Synergy Suite

OCTOBER 5, 2023

This could include renting out space or property to other businesses or for events, any sort of income generated from membership or loyalty programs, income generated from partnerships or joint promotions, or income from catering services that are above and beyond the price of just the food.

Catering 52

Catering Information Events Labor Cost Controls 52

Synergy Suite

DECEMBER 7, 2023

Competitive Advantage In a competitive market, a higher revenue per seat can set your restaurant apart. It helps you identify trends, measure the impact of pricing changes, and assess the success of marketing initiatives. These promotions can be tailored to specific days of the week or events.

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POS Systems Pricing Training Reservations 52

Revenue Hub

JUNE 13, 2023

You want to apply rates to your rooms at least a year in advance, as this will allow you to build your base of online visits, reservations, occupancy rate and develop your pricing dynamism at the proper time. What about the pickup and average rate per room when comparing channels and markets? What’s the starting price?

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Pricing Book Events Article 52

Modern Restaurant Management

JULY 6, 2023

marketers have witnessed business growth by using personalized messaging. Online Reservations and Ordering : Utilizing online reservation systems and digital ordering platforms allows restaurants to collect customer data during the booking or ordering process. Imagine using advanced WiFi marketing technology in your restaurant.

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Marketing Information Communication Reservations 180

SiteMinder

NOVEMBER 30, 2023

Property management systems Property Management Systems are the backbone of hotel operations, managing everything from reservations, check-ins/check-outs, billing, room assignment, and housekeeping schedules. They analyse market trends, competitor prices, and historical data to suggest the best room rates at any given time.

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Guest Satisfaction Book Property Management Pricing 52

Lithos POS

DECEMBER 19, 2023

His duties include executing marketing strategies, recruitment, and hiring, ensuring food quality, staff training, and maintaining effective communication between the administrative team, kitchen staff, and front-of-house employees. Effective Marketing Restaurant businesses are one of the competitive industries.

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Front of House Scheduling Communication Bookkeeping 52