Remove en customers life-house
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The perks of production kitchens

Hospitality Magazine

Hospitality speaks to Stephen Seckold from House Made Hospitality about why the group decided to install a production kitchen, streamlining culinary operations and the work–life benefits they can provide to staff. The kitchen will eventually supply Hinchcliff House and our restaurant at Bondi Pavilion.” Steven Woodburn.

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Medellín’s Cafes and Farms Are Taking Back Colombian Coffee

EATER

. | Pergamino After decades of exporting the best coffee, Medellín’s local brands and cafe owners are turning residents on to the world-renowned specialty beans in their backyard and paying it forward to farmers “En casa del herrero, azadón de palo.” In the blacksmith’s house, a wooden hoe. Rituales A full spread at Rituales.

Training 103
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Confessions of a Tableside Flambéur

EATER

Lille Allen/Eater A former fine dining server dishes on how the flambé, a dying convention of French haute cuisine, became the ultimate tableside flex I can feel sweat soaking through the armpits of my $5,000 Tom Ford suit and a nagging itch along the starched collar of my custom-fitted tuxedo shirt. But she isn’t listening.

Server 132
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How to Create an Effective Restaurant Onboarding Process

7 Shifts

Customer service training. Customize this overview to fit your restaurant’s onboarding timeline. For after-hours questions, tell trainees to communicate with their mentors via your restaurant's team communication tool to help staff maintain a work-life balance. Day Three Role-specific training.

Training 122
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Late bookings: Guide to last minute bookings for hotels

SiteMinder

This diversity can enrich your customer database and allow you to access new audiences. Operational efficiency : Knowing you have a full house can streamline other operational decisions, from staffing levels to food and beverage orders. More and more customers are booking travel via mobile devices, according to recent research.

Book 98
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What Are We Wearing to Restaurants Now, D.C.?

EATER

Vera opened to much anticipation on May 5 last year, breathing fresh life into the (still) on-the-up Northeast neighborhood that’s long called Michelin-starred Gravitas home; its chef Matt Baker and his staff are Friday night regulars, strolling across the street after prix fixe service finishes to dance and decompress.

Events 80
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My Sweet, Sour Gateway Drug

EATER

Pablo Espinosa Gutiérrez Before there was Flamin’ Hot everything, there was the chuchería, or candy stand, the champion of every Mexican mall I was at a market in the Mexican city of Toluca when I saw it — a gleaming pyramid of dark green, meaty calabaza en tacha (candied pumpkin) dripping with syrup.