Modern Restaurant Management

MAY 24, 2023

1856 is the first-of-its-kind, student-run culinary experience in the Tony and Libba Rane Culinary Science Center in Auburn, Alabama. Designed by The Johnson Studio at Cooper Carry, the facility provides real-world experience for the next generation of chefs and hospitality leaders. Features of the facility include: An open expo kitchen with TVs for professors to examine students’ work, wider walkways and a glass atrium to allow teachers to give real-time instruction in the midst of an act

Presentation 167

Presentation Front of House Training Magazine 167

eHotelier

MAY 25, 2023

The check-in process begins long before guests arrive at the front desk – and extends beyond checkout as well. From pre-arrival to during and after a guest’s stay, there are multiple touchpoints that define how a guest experiences your hotel’s approach to hospitality.

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Soft Inn

MAY 25, 2023

In today's digital era, having a strong online presence is essential for any hotel business. While marketing strategies can be too costly, I am here to help you explore inexpensive yet effective ways to promote your hotel business out there. So in this blog, I will reveal the power of focusing on your existing customers and how you can capitalize on their influence to drive your hotel's marketing efforts, thus helping to boost your hotel revenue.

Marketing 246

Marketing Blog Book 246

Hospitality Magazine

MAY 24, 2023

The Sydney bar has welcomed Elijah Attard (Yellow) to the team to create a new bar food offering for the venue. Attard’s menu follows the theme of the venue’s recent cocktail offering Mirage, and are easy-to-execute dishes for busy services. “Maybe Sammy has a world-class reputation for delivering an innovative cocktail experience and the food should be just as engaging,” says Attard. “The ‘expect the unexpected’ theme of the Mirage cocktails is something I’ve carri

Magazine 246

Magazine 246

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

Boutique Hotel News

MAY 24, 2023

BHN talks to David Anderson, VP EMEA at Aimbridge Hospitality , about the different hotel operating models, what owners should consider when weighing up in-house or outsourced operations, as well as future expansion plans for Aimbridge across Europe. Filmed at the International Hospitality Investment Forum ( IHIF ) at the InterContinental Berlin. The post IHIF 2023: David Anderson, Aimbridge Hospitality appeared first on Boutique Hotel News.

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Soft Inn

MAY 21, 2023

The glamping market is clearly expanding and is projected to do so annually. If you're thinking about starting such a business, now is a fantastic moment to do so because of the rising need. You can make a smart investment and generate a sizable income stream by starting a glamping business.

Marketing 230

Marketing 230

Hospitality Magazine

MAY 24, 2023

Sydney hospitality group Esca have confirmed Cuckoo Callay Surry Hills will close its doors on 11 June. The city-side cafe was the second Cuckoo Callay location — with the original launching in Newtown back in 2013 — before the Surry Hills branch arrived on the dining scene almost six years ago. But the group have decided it’s time for a change and will debut a new Japanese concept called Ito later this year.

Magazine 244

Magazine Book 244

Boutique Hotel News

MAY 22, 2023

UK: Nominations for this year’s Independent Hotel Show Awards, which includes the Independent Hotel of the Year and the GM of the Future, are now open with deadlines in mid-June. The Independent Hotel of the Year award celebrates a hotel which “embodies independent spirit, excellence, and innovation in creating exceptional guest experiences”.

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Events 217

eHotelier

MAY 24, 2023

A well-crafted package offer can help differentiate your hotel from competitors, showcase the unique experiences your property offers, and persuade guests to choose your hotel over others. Here are some great examples based on property type.

Book 264

Book 264

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

Modern Restaurant Management

MAY 22, 2023

Promotions and loyalty programs are necessary to convince Americans to dine out more frequently, according to new research from Provoke Insights and Modern Restaurant Management (MRM) magazine. “As budgets are tightening, restaurants must acknowledge that eating out is becoming a luxury,” Provoke Insights President Carly Fink told MRM. “Establishments should ensure that the experience is worthwhile to the customer with high customer service and great food.

Budgeting 180

Budgeting Customer Service Pricing Magazine 180

Hospitality Net

MAY 22, 2023

Nobu Hospitality, the fastest growing luxury lifestyle brand founded by Chef Nobu Matsuhisa, Robert De Niro, and Meir Teper, is pleased to announce its expansion into Portugal marking another significant milestone in the company’s global expansion strategy.

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Travel Pulse Destinations

MAY 22, 2023

Some government officials are worried about the risk to civil liberties, privacy rights, safety and security of biometric data, and racial discrimination.

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eHotelier

MAY 23, 2023

If hotels continue to struggle in attracting and retaining great young hires by not heeding the call for EX innovation, guest service will be what suffers, greatly impacting the bottom line.

Guest Services 264

Guest Services 264

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

Modern Restaurant Management

MAY 23, 2023

The restaurant industry has changed significantly in recent years, not least due to the impact of the COVID-19 pandemic. Globally, restaurants saw a notable shift in customer expectations and behavior during this time. For lengthy periods over the course of two years, businesses were forced to operate solely on a take-out and delivery basis, and it soon became evident that everybody would need to up their game.

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Definition Customer Service Catering Information 167

SAS

MAY 22, 2023

The shift to cloud computing has dramatically transformed how organizations and businesses store, manage and analyze their data. The benefits of this shift are well-known: Moving to the cloud increases the potential to gain more value their data through faster access, greater scalability and cost-efficiency. All plain sailing, right? Not [.

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EATER

MAY 24, 2023

Andrew Zimmern, shown here in 2022, is one of the co-hosts of this year’s awards ceremony. | Getty Images for James Beard Foundation Tune into the official livestream right here on June 5 The James Beard Foundation restaurant and chef awards are happening Monday, June 5, at Lyric Opera of Chicago, and while chefs from coast to coast are busy packing their bags, Eater is getting ready to showcase all the action day-of, as the exclusive host of the James Beard Foundation Awards livestream.

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eHotelier

MAY 22, 2023

Resorts are embracing technology to improve cross-selling and ancillary revenue.

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264

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

Lodging Magazine

MAY 24, 2023

Intent on considerably expanding its third-party management portfolio and positioning itself for growth through a potential acquisition, Banyan Tree Management recently relaunched as Aperture Hotels. Led by President/CEO Charles Oswald, Atlanta, Georgia-based Aperture Hotels represents what he describes a “whole new company.” For over a year, Oswald held the same position for Banyan Tree Management, which had served as the management arm for Banyan Investment Group and its portfolio of 15 proper

Magazine 111

Magazine 111

Hotel Business

MAY 22, 2023

This summer, most adults are more likely than they were in the summer of 2022 to stay in a hotel and take vacation trips, according to a new national Hotel Booking Index survey commissioned by the American Hotel & Lodging Association (AHLA) and conducted by Morning Consult. Thinking about the summer ahead, most adults report being more likely than they were in 2022 to stay in a hotel (56%), take more frequent (55%) and longer (52%) leisure or vacation trips, the survey said.

Book 110

Book 110

SAS

MAY 22, 2023

When you think about life-saving technology, does a statistical computing environment come to mind? Statistical computing environments (SCE) are critical in accelerating scientific discoveries by enabling researchers to manage, process and analyze data efficiently and compliantly, maintaining the utmost regulatory integrity. As life sciences research generates increasingly large and diverse [.

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Hotel Owner

MAY 26, 2023

The Greenway Hotel and Spa in Cheltenham has unveiled its new courtyard and hot tub area as part of the latest phase of its £1.2m refurbishment. The new hot tub has the capacity to host up to eight people at a time and is set within a secluded refurbished courtyard area with decking and nightlights. The hot tubs are available for guests and non-guests at the Elan Spa.

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

Lodging Magazine

MAY 25, 2023

The hotel industry remains persistently understaffed as hoteliers have been unable to attract and retain talent. A staggering 87 percent of hotels across the United States are facing a shortage of personnel, with 36 percent of the respondents describing the situation as severe, according to a recent study conducted by the American Hotel & Lodging Association.

Training 105

Training Magazine 105

Hospitality Net

MAY 26, 2023

The 117-suite TownePlace Suites by Marriott in Rancho Cordova, California is now open for business. Located at 11212 Point East Drive, the all-suite hotel will operate as a Marriott franchise, owned and operated by Insignia Hospitality Group, Inc. of Midland, Texas.

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Hotel Business

MAY 22, 2023

Hyatt Hotels Corporation has revealed plans for the 168-room Thompson Palm Springs, which will mark the brand’s second property in California. The hotel is expected to open later this year and will offer panoramic views of the San Jacinto Mountains and the city of Palm Springs. “With design, art and entertainment at the heart of the Thompson Hotels brand experience, downtown Palm Springs is the ideal location for one of the brand’s newest hotels,” said Kimo Bertram, VP, real estate and dev

Events 105

Events Marketing 105

Hotel Owner

MAY 26, 2023

English Lakes Hotels Resorts and Venues has announced its line managers have been sent on a training course in mental health awareness to improve their skills and better support their teams. English Lakes Hotels Resorts and Venues has invested in the mental health support programme, with an initial cohort of 48 managerial staff undertaking the course which is being delivered by Kendal based provider Cornerstone Training.

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Training Communication 105

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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.