Modern Restaurant Management

NOVEMBER 22, 2021

Amid all the unknowns COVID-19 has served up over the past year and a half, a few certainties have emerged. Within the hospitality industry, there is universal agreement that restaurants have been through the ringer. And it doesn’t appear the ups and downs of this pandemic will end anytime soon. With delta variant cases surging and a second pandemic winter looming, restaurants are desperately trying to sustain and fuel their recoveries.

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7 Shifts

NOVEMBER 22, 2021

Starting a successful restaurant requires passion, hard work and persistence. It also requires money to open a restaurant and build it out, buy equipment and finance the operation until it reaches break-even. In this article, you'll learn how to get a business loan for your restaurant so you can make your dream of starting or growing your restaurant a reality.

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EHL Insights

NOVEMBER 22, 2021

Formerly Professor of Food and Beverage and Service Operations Management at EHL, Ian Scarth has a background in strategic development and leadership within the hotel and hospitality sectors. In this article he gives his views on what it means to be a purpose-driven organisation.

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EATER

NOVEMBER 22, 2021

Getty Images. Bringing kids to a restaurant became controversial at some point. But with outdoor dining, it doesn’t have to be. The plan for my birthday last year was to have a nice lunch out in Napa Valley with some wine and my husband for the first time in months. The plan was not to bring my children, ages 1 and 3, to enjoy lunch with me. But it was the summer of 2020 and in those demoralizing early pandemic months, we weren’t yet comfortable with a sitter.

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

Modern Restaurant Management

NOVEMBER 24, 2021

It’s been a tough year for the foodservice industry. Restaurants have faced labor shortages, supply and equipment shortages, and climbing food prices, with no past playbook on how to navigate the crisis. In other words, best practices are being created in-the-moment and shared with others as collaborative ideas. Even as COVID-19 has gotten under more control, restaurant operators are still struggling with the impact it has had on the industry and on their businesses.

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PhocusWire

NOVEMBER 26, 2021

If the 2000s and 2010s were about creating mega platforms and the centralization of product, pricing and experience, a new era for travel is likely to see the reverse taking place.

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Pricing 52

EATER

NOVEMBER 23, 2021

The shelves at Soft Spirits in LA. | Courtesy Soft Spirits. Across the country, brick and mortar stores are opening to serve the needs of anyone looking for a fancy drink of something low-to-no proof When Mel Babitz went to bars in her early 20s, she’d order one beer at the beginning of the night and hold onto it until she left. Babitz wasn’t much of a drinker — even a small amount of alcohol made her feel sick — but in the early 2010s, there just wasn’t much on tap for her to drink besides selt

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Modern Restaurant Management

NOVEMBER 23, 2021

As colder temperatures creep in and consumer disposable income dips , demand for on-premises dining could start to wane. Restaurant operators are now looking for solutions to retain customers as colder weather and economic conditions threaten their bottom line. Today’s restaurant guests are more selective about their dining experiences, and boosting customer loyalty is crucial as restaurants shift into this next phase of service and look toward the holidays.

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The Restaurant Times

NOVEMBER 25, 2021

When you open a restaurant, you want your food to speak for itself rather than have to upsell it to your customers. Upselling, however, is not necessarily a bad thing. It has much better potential to drive average order value as opposed to pushy sales pitches to customers. When one upsells, one recommends menu combinations to customers based on their specific tastes.

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Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

PhocusWire

NOVEMBER 26, 2021

Analysis of activity by five major hotel chains indicated Marriott's strategy to target social media users on sites such as Facebook, Instagram, YouTube, Twitter and LinkedIn.

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EATER

NOVEMBER 23, 2021

Rows at Scoria Vineyard in Caldwell | Sydney Nederend. From Basque chorizo to huckleberry ice cream, wine trails to mountaintop picnics, here’s everything you need to know about wining and dining in Idaho’s Snake River Valley Since it earned the nickname the Gem State, Idaho has been attracting fortune-seekers who see untapped value in the West. During the first six months of the COVID-19 pandemic, new residents flocked to the state, giving it the biggest pandemic population bump in the nation.

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Modern Restaurant Management

NOVEMBER 24, 2021

MRM's Franchise Feed provides the latest news in restaurant and MUFSO franchising. AAG Named Franchisee of the Year. Apple American Group LLC (AAG), a wholly-owned subsidiary of Flynn Restaurant Group LP (FRG), was named the 2021 Abe Gustin Franchisee of the Year by Applebee’s Neighborhood Grill + Bar. Specifically, AAG is being recognized for its overall commitment to brand success, operational excellence, guest service and community involvement.

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The Restaurant Times

NOVEMBER 25, 2021

Since the pandemic started, the restaurant industry has struggled with labour issues. Many restaurants have shut down, employees have had pay cuts, and many have even shifted to a different field. The quitting trend became so prevalent that it ’ s even been given a name: The Great Resignation. The restaurant sector has traditionally struggled with employee retention.

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Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

PhocusWire

NOVEMBER 25, 2021

Terms of the acquisition have not been disclosed for multi-city flight search tech provider but the management team headed by CEO Andres Collart will still be involved in the business.

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EATER

NOVEMBER 23, 2021

Someone waved a pan at that cake | Channel 4. Frantically fanning a cake with a sheet pan to cool it down it is a staple of ‘Bake-Off’ lore. But what happens when you try it at home? In the long and frankly relentless history of humankind as we know it, there are a few things that are certain: we all die, there is no escaping the tax man, and at some point in a season of The Great British Bake-Off , a rushed contestant will wave a baking sheet over a cake in order to get it to cool it faster.

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Travel Pulse Hosting

NOVEMBER 24, 2021

Founder and CEO Michelle Fee was honored for her commitment to the industry and her franchisees during the pandemic.

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The Restaurant Times

NOVEMBER 24, 2021

El negocio de la restauración es muy dinámico. A pesar de ser una industria lucrativa, también es propensa a varios desafíos. La dura competencia, los altos alquileres, el aumento del costo de la mano de obra, la inflación de los precios de los alimentos, la disminución de los márgenes, la desaceleración del gasto de los consumidores, etc., son solo algunas de las razones por las que la mayoría de los restaurantes cierran durante el primer año de operaciones.

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Information Marketing 52

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

PhocusWire

NOVEMBER 24, 2021

It's been a strange time for the airline distribution ecosystem, as software companies have jockeyed behind the scenes for change amid a 20-month period of near-shutdown for the sector.

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EATER

NOVEMBER 22, 2021

Kate Kook and her banchan empire. | Clay Williams. The Kate’s Kitchen owner discusses sourcing challenges, Thanksgiving banchan, and cooking through a pandemic As far as kimchi goes, the stuff that Kate Kook makes is pretty famous. Through her small-batch kimchi business Kimchi Kooks, Kate, along with her son, started selling jars of cabbage and white radish kimchi in Brooklyn stores in 2015.

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Pricing Marketing 102

Travel Pulse Technology

NOVEMBER 23, 2021

Hopper is offering great savings on airfare and more for Travel Tuesday.

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The Restaurant Times

NOVEMBER 24, 2021

As situations post COVID-19 are returning to normalcy, restaurant operators have already started mulling over how to increase footfall, both offline and online. After brainstorming on how to do the same, they came up with many ways, some of which were related to enhancing operations, and others included improving customer services. Many of the respondents also highlighted the role of technology in bringing in more customers. .

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

PhocusWire

NOVEMBER 23, 2021

Certares has many travel investments, including American Express Global Business Travel, Tripadvisor, AmaWaterways, Hertz, Latin American airlines Azul and LATAM, and tour operator G Adventures.

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EATER

NOVEMBER 22, 2021

The Brewben Burger at Great Lakes Brewing Company | Great Lakes Brewing Company/Facebook. From spicy chicken wings to salty pretzels, here’s how to fill up pre-flight Whether you’re waiting to take off or lingering for a layover, Cleveland Hopkins International Airport (CLE) has several solid options for dining within the airport. There’s a restaurant from Food Network stalwart Michael Symon, as well as a brewpub from the city’s most famous brewery, Great Lakes Brewing Company.

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EATER

NOVEMBER 24, 2021

Photo by Tom Kelley/Getty Images. We’ve come a long way from John Harvey Kellogg’s “protose cutlets” It’s no stretch to say that fake meat is having a moment. With the popularity of brands such as Impossible Foods and Beyond Meat joining fast-food menus and grocery store aisles alike, plant-based meats are no longer seen as a sad option for vegetarians long denied flavor with meat substitutes (though, as we know, plenty of vegetarian food is packed with flavor), but for anyone who enjoys a good

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EATER

NOVEMBER 26, 2021

Joe Beef/Facebook. [link].

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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.