Modern Restaurant Management

MARCH 13, 2020

As the world watches and responds to the spread of COVID-19, leaders across the globe are being asked to step up and into their power. Some have done this well, while others have a few more miles to cross. For industry leaders, this is the time to ask and determine how to become the best leader for your company. For myself, as a lifelong and collegiate-level athlete, I am reminded of the lessons in leadership taught to me by coaches, my family, and professional mentors.

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Catering Communication Definition Scheduling 212

7 Shifts

MARCH 11, 2020

So, you want to open a restaurant. You’ve probably thought about the challenges and risks that come with this venture, but do you know all of the costs that you’ll incur? Keeping a restaurant running is one thing, but investing in a new restaurant is a whole other undertaking. You won’t have cash coming in until you open your doors, so you’ll have to depend on your life savings, investments, and loans to get you through your first few weeks or months of business.

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Budgeting Scheduling Bookkeeping Training 141

Restaurant Den

MARCH 13, 2020

Japanese Cuisine Growing in Popularity In 2013, Japanese food was registered on the UNESCO Intangible Cultural Heritage List following French cuisine. As of 2019, the number of overseas Japanese restaurants has exceeded 110,000 and continues to increase rapidly. Japan’s traditional food culture has gained international acclaim and has spurred much more demand.

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Marketing 52

Resort Mgt

MARCH 13, 2020

If you are planning to serve on your condo association board, you probably know that you will need to comply with Florida’s certification requirements within 90 days of being elected. Resort Management hosts Board Certification classes annually for its clients to obtain the required certificates required by the State of Florida. Our Condominium Association Board Member course is tailored specifically to certify condo board members.

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Resort Management Information Property Management Presentation 52

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

Modern Restaurant Management

MARCH 10, 2020

It’s been nearly five years since the coalition comprised of Europay, MasterCard and VISA (EMVCo) shifted the liability for payment fraud from the banks to the merchant. In that time, chip cards have become ubiquitous. Payments made using a swipe have officially jumped the shark , and the face of fraud has become friendly. “Friendly fraud” as it’s called, occurs when a cardholder disputes legitimate charges with their credit card provider, forcing a refund under the false

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POS Systems Presentation 207

Winter Truffle Hospitality

MARCH 11, 2020

Known for its extreme uniqueness and rare existence, White Truffles are mushrooms found in the most isolated parts of the world. The distinctive features of these one-of-a-kind mushrooms form the basis of the fascinating story of White Truffle Hospitality (WTH). Saurabh Gurjar, the Director and a chef himself, aligned the vision of spreading his expertise with his extreme sense of uniqueness under the name of his firm, WTH. “A lot of them belonged to the field,” he said, but rarely c

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Training Definition Marketing Presentation 52

BizBash

MARCH 12, 2020

As an ode to St. Patrick's Day, try your luck at tackling a green color scheme with ideas from these vibrant events.

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Events 56

Modern Restaurant Management

MARCH 10, 2020

In response to Coronavirus concerns: Danny Meyer tweeted that The Modern would be closed for a day and every inch sanitized after a guest tested positive for COVID-19, despite being told by the NYS Health Commissioner says no risk of transmission; “Team & guests come first,” the hospitality leader concluded. Darden will offer paid sick leave to all hourly workers, according to a Bloomberg report.

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Sanitation Communication Property Management Training 203

Blue Magnet Interactive

MARCH 10, 2020

Every hotelier inevitably runs into a period where bookings are lower than they would like for them to be. One popular strategy to help out during these need periods is paid media campaigns. Also known as paid ads or pay per click (PPC) ads, these campaigns allow hotels to put themselves in front of potential guests during the early stages of their decision-making process.

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Book Pricing Download Marketing 52

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

Winter Truffle Hospitality

MARCH 12, 2020

Saurabh Gurjar began his professional stint as a chef and after almost ten years of working, he received an offer to help as a councillor. The client was quite impressed with Saurabh, work. Gradually, he began acquiring more projects as a freelancer based on word-of-mouth referrals. That, when he thought to set up his own venture. He zeroed in upon establishing Food Consulting Services (FCS) to offer food consulting. menu planning. and food styling.

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Menu Planning Information Marketing Training 40

Modern Restaurant Management

MARCH 13, 2020

What are some ways restaurant owners and operators can be safe and welcome guests while maintaining social distance? As the Coronavirus crisis continues, Modern Restaurant Management (MRM) magazine asked industry insiders what best practices restaurants should have in place for social distancing, as per CDC guidelines. Rakuten Ready surveyed more than 100 customers to measure how behaviors around dining have, or are anticipated to change around the perceptions and impact of COVID-19 on restauran

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Server Reservations Communication Presentation 196

Modern Restaurant Management

MARCH 9, 2020

In the Internet economy, online consumer reviews are a powerful tool used in helping businesses drive growth and integrate crucial feedback to create a better customer experience. For consumers, online reviews provide a source of expert opinion from peers that have had previous experiences with a product or service. Though as powerful as reviews can be, today’s digital world also opens the door for some companies to try and game the system.

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Information Article Training 181

Modern Restaurant Management

MARCH 13, 2020

Do you have trouble hiring or retaining a good team? The hospitality business is particularly hit hard by the war for talent and the turnover is pretty high and difficult to manage. Imagine what a comprehensive perks-and-benefits program could do to help you retain your best employees, yes, even part-time ones. Do you think it is not in your budget?

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Budgeting Accounting 180

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

Modern Restaurant Management

MARCH 11, 2020

In the restaurant industry, trends come and go. It is important for small businesses to keep up with trends, but also to decide whether it is a valuable addition or an expensive mistake. It’s obvious the demand for plant-based food is a growing trend. Grubhub released its annual “ Year In Food ” report, highlighting the top trends of 2019 and found that vegan and vegetarian orders rose by 27 percent in popularity overall in 2019 as compared to 2018.

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Pricing Information Events 169

Modern Restaurant Management

MARCH 10, 2020

Catering is a demanding sector when it comes to employment, and staff are often under a lot of pressure to ensure that each customer has the best possible experience at a venue. There’s currently lots of technology and equipment in the catering industry that makes our jobs that little bit easier, with kitchen lifts and tablets to take orders, however it’s still a high-pressure working environment.

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Catering Article 159

Modern Restaurant Management

MARCH 12, 2020

Through my 26 years working in franchise development, I have seen first-hand the intrinsic value of the franchise business model. It’s a model that helps both franchisors and franchisees expand their businesses and gives both parties the opportunity to benefit from shared learnings, systems and best practices. Refranchising is another opportunity that exemplifies how the model can benefit both parties.

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Marketing Information 145

Modern Restaurant Management

MARCH 12, 2020

Black Box Intelligence issued a report on Coronavirus and the Restaurant Industry. Among the key insights: In the market in which the first major outbreak occurred (Seattle), restaurant sales dropped by 10% during the initial week. However, this only includes a day or two of heightened public awareness. Real impact is expected to be over 20% in lost restaurant sales after one full week.*.

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Server Marketing Events 135

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

Modern Restaurant Management

MARCH 7, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Chicago-born, minority-owned, female-led Azteca Foods celebrates its 50th anniversary this year, signifying a milestone of achievement for the family business, which has flourished from humble beginnings into a multi-million dollar operation.

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Business Development Marketing Events Strategic Planning 125

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh. US Foods to Acquire Smart Foodservice.

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Procurement Marketing Scheduling Events 150

Modern Restaurant Management

MARCH 13, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. BWW Franchisee Acquisition Completed. CV Partners, LLC, completed the previously announced acquisition of Diversified Restaurant Holdings, Inc. (“DRH”), one of the largest franchisees for Buffalo Wild Wings® ("BWW") with 64 sports bars across five

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Multi-Unit Operations Marketing L&D Customer Service 140

Modern Restaurant Management

MARCH 12, 2020

Coronavirus is having a strong negative impact on sales for even the strongest UK hospitality business, according to analysis of 136 typically high-performing food and beverage businesses from Tenzo, a restaurant business intelligence and forecasting platform. Cafes are being far more affected than restaurants, with a 16 percent year-on-year decrease in sales in the first week of March, compared to a 6.39 percent reduction for restaurants.

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction