eHotelier
JANUARY 24, 2024
How can you capture demand when your hotel is no longer the hot new thing on the market? How can you compete with newer properties and their aggressive sales and marketing tactics?
Hospitality Magazine
JANUARY 24, 2024
Two culinary forces are set to come together in February for a limited dining series at Melbourne’s Freyja. The Nordic-inspired restaurant’s Executive Chef Jae Bang is collaborating with Hugo Souchet from three Michelin-star restaurant Les Pres d’Eugenie in France. Over three nights, the chefs will serve a six-course set menu commencing on 8 February as part of the 4 Hands dining series.
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Modern Restaurant Management
JANUARY 26, 2024
When the lights go out, equipment stops running, chefs can’t cook and customers can’t dine. Quite simply, when restaurants lose electricity, revenues stop. And, with power outages lasting on average seven hours, this could create devastating losses for businesses in an industry already operating on thin margins. Between the product waste from refrigerated food expiring in two to four hours and the inability to keep generating income from a kitchen shutdown, power outages have the pot
7 Shifts
JANUARY 23, 2024
A restaurant’s schedule is its framework for success. It’s the key to creating a consistent experience every day, week, and month of the year — the essential structure for the restaurant’s operations. Getting it right is critical for sustained success in the restaurant industry. But it isn’t simple. Effective employee scheduling means finding the right mix of shifts and shift types for your business.
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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
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eHotelier
JANUARY 22, 2024
Just as your minor missteps resonate, so does the praise when you acknowledge your faults, apologize, and provide a genuine, human and tangible solution. Here's how you can transform challenging moments into opportunities to strengthen your customer relationships.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
Modern Restaurant Management
JANUARY 24, 2024
During the COVID-19 pandemic, QR codes took center stage in the restaurant industry. The technology allowed patrons to bypass physical menus and access digital menus instead, lowering the risk of spreading the virus. But QR codes offer much more than a pathway to a menu on our phones. Businesses use the 2D barcode in new, exciting ways every day. For example, Pizza Hut used QR codes to turn pizza boxes into an augmented reality game of Pac-Man, while Chili’s promoted the technology at its
EATER
JANUARY 25, 2024
FOX Image Collection via Getty I After 22 seasons, Gordon Ramsay’s show remains a safe space for unhinged workplace aggression There’s a point in most Hell’s Kitchen episodes where Gordon Ramsay stops dinner service. There’s a problem: The beef Wellington is raw. Or the scallops are raw. Or the salmon is raw. It upsets Ramsay so much that he’s forced to chuck the beef against a wall or punch the salmon, the full force of his fist making raw fish shards fly everywhere.
eHotelier
JANUARY 23, 2024
Spending more, booking earlier, lost luggage fears and delayed revenge travel are some of the insights provided by Sabre’s global workforce in a recent survey about 2024 travel planning.
Hotel Business
JANUARY 25, 2024
JLL’s Hotels & Hospitality Group ‘s Global Hotel Investment Outlook 2024 forecasts that global hotel investment volume will increase 15% to 25% year-over-year. Though 2023 proved to be a challenging year for commercial real estate, marked by geopolitical tensions and capital market dislocation, the lodging industry demonstrated resilience, with RevPAR achieving a full recovery and surpassing 2019 levels by 12%.
Speaker: James Kahler, COO of Full Course
Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.
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Modern Restaurant Management
JANUARY 23, 2024
Already one of the largest sectors of the global economy, the food and beverage industry shows no signs of slowing down. In fact, according to the Business Research Company’s 2023 Food and Beverages Global Market Report, the global industry’s market size grew over 7.3 percent from $6,729.54 billion in 2022 to $7,221.73 billion in 2023 in one year alone.
Lodging Magazine
JANUARY 25, 2024
In the ever-changing landscape of the U.S. hospitality industry, the Q4 2023 U.S. Construction Pipeline Trend Report by Lodging Econometrics (LE) shed light on cross-market trends. Dallas emerged as the strongest market, leading the nation with a record-breaking 193 projects/22,291 rooms, signifying Dallas’s growth and confidence in the hospitality sector.
eHotelier
JANUARY 25, 2024
Hotels recognize revenue management drives profits, but only some hotels recognize revenue management is like a stream running through the hotel. Every department and staff member impacts the hotel’s profitability. Take early check-ins and late checkouts. Usually, the reception staff handles these requests and must strike a balance. Your front-line staff wants to keep the.
EATER
JANUARY 26, 2024
When one sports bar came under fire for a pitiful plate of nachos, social media users united under the banner of what a good plate of nachos looks like
Speaker: Lauren Barash, Vice President, Brand Marketing
In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program
Modern Restaurant Management
JANUARY 22, 2024
Understanding your diner’s requirements, preferences, and desires is the foundation for success in the modern restaurant industry. This industry seeks to develop a value proposition that speaks to its consumers and convinces them to dine in their restaurants. But precisely, how can you determine what customers want? How can you adjust your B2C marketing strategy to align with their needs and provide an elevated culinary experience?
Lodging Magazine
JANUARY 23, 2024
LODGING is live from ALIS 2024, brought to you by Choice Hotels. Access more of our live coverage here. The keynote panel at ALIS brought together executives from a variety of different segments of the travel industry to address some of the current trends and potential challenges to further growth and a key focus of the discussion was leisure and international travel.
eHotelier
JANUARY 22, 2024
In your hotel, how many guest complaints do you receive relating to wrong luggage being retrieved, or delays to luggage retrieval? And how many guests misplace their luggage tickets?
EATER
JANUARY 25, 2024
Craft beer was built on the open sharing of ideas among brewers. Nonalcoholic craft beer is taking the opposite tack—to the detriment of innovation.
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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali
Modern Restaurant Management
JANUARY 25, 2024
Employee turnover is widespread in the restaurant industry, marked by an average annual rate of 79.6 percent. According to Black Box Intelligence and Snagajob’s post-pandemic research on the restaurant industry, poor hourly pay and a lack of long-term career growth opportunities are two of the primary factors driving turnover among industry workers.
Hospitality Net
JANUARY 24, 2024
The Cornell Peter and Stephanie Nolan School of Hotel Administration announced today it has selected Cornell alumnus Keith Barr ’92, IHG’s former chief executive officer, as the recipient of the 2024 Cornell Hospitality Icon of the Industry Award. The award will be presented at the Cornell Hospitality Icon and Innovator Awards ceremony in New York City on June 4, 2024.
eHotelier
JANUARY 21, 2024
Let’s examine how hotels can use AI tools to improve their web presence and make sure that their reputation draws and keeps visitors.
Lodging Magazine
JANUARY 24, 2024
BWH Hotels’ 2024 WorldHotels Annual Conference took place from Jan. 18-21 at a WorldHotels Elite property that exemplifies the soft brand’s slogan, “inspiring travel through unique experiences.” Designed in 1955 by famed architect Morris Lapidus, the Eden Roc Miami Beach surrounds guests in an “Old Hollywood” ambiance, particularly in the Pompeii Ballroom, where stars such as Harry Belafonte, Frank Sinatra, and Sammy Davis Jr. performed long ago.
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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.
EATER
JANUARY 24, 2024
Maren Caruso/Getty Images Michelle Francl’s new book “Steeped: The Chemistry of Tea” sparked an international debate over which country makes the best tea Humans have a particular penchant for using beverages as markers of identity. I’ve seen friends get into legitimate fights over gin versus vodka martinis. I’ve read essays on how the whole country of Italy is right to not allow you milk in your coffee after 10 a.m.
Modern Restaurant Management
JANUARY 23, 2024
The new year has just begun and already there’s a big deal in the restaurant industry as Restaurant Brands International Inc., parent company of Burger Kings inked an estimated $1 billion deal to acquire Carrols Restaurant Group, the largest Burger King franchisee in the United States, operating 1,022 restaurants in 23 states. The transaction is part of Burger King's Reclaim the Flame plan to accelerate sales growth and drive franchisee profitability.
eHotelier
JANUARY 24, 2024
Hyatt Hotels Corporation highlighted today Hyatt’s expected growth trajectory for 2024 and beyond, across Europe, Africa and the Middle East (EAME), underscored by a record year of deal signings in 2023.
Lodging Magazine
JANUARY 26, 2024
LODGING is live from ALIS 2024, brought to you by Choice Hotels. Access more of our live coverage here. Remote work, longer stays, wellness and the demand for cutting-edge technology were among the top consumer trends cited by a quartet of female development executives as driving both demand and design within the newest generation of hotels. In a panel entitled “Forward @ ALIS: Part 1 – Development Disruptors”—which was moderated by John Lancaster, VP, emerging markets, Choice […] The post
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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.
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