eHotelier

JULY 9, 2023

Which elements of virtual trips are the most essential and how these can be used to encourage returning tourists’ behavioural intentions via immersion and nostalgia?

299

299

Hospitality Magazine

JULY 12, 2023

Fine Food Australia returns to Sydney from 11-14 September, with the Southern Hemisphere’s ultimate industry food event set to showcase the latest innovations in the sector. Registrations are now open to trade who will be able to visit more than 850 local and international exhibitors during the four-day event at the ICC. “We are thrilled to be back in Sydney for 2023 hosting the ultimate food trade event, to inspire, educate and unite this incredible industry, which is the backbone of our

Workshop 246

Workshop Events Special Events Magazine 246

Hotelogix

JULY 11, 2023

As per our interactions with hotel groups, it is clear that most of them want to replace their existing on-premises solutions with today’s cloud-based solutions. But then, why is the adoption rate so slow, at least slower than expected?

246

246

Soft Inn

JULY 10, 2023

Try googling the largest hotel chain in the world and see what pops up. It's a guarantee that Marriot International takes the cake. Being so successful must come from a solid strategy, right? Take a look at what you can learn from Marriott's pricing strategy.

Pricing 246

Pricing 246

Advertisement

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

eHotelier

JULY 11, 2023

The hotel bar is experiencing a revival while guests who are over-satiated by screens are reverting to the ‘old school’ method of asking a real person what they should do or where they should go. There are plenty of ways to make this work for your topline growth.

Concierge 264

Concierge 264

Modern Restaurant Management

JULY 12, 2023

A majority of diners report diminishing guest experience because of labor shortages at restaurants, according to a consumer survey from HungerRush. Key takeaways include: More than half of consumers surveyed (51 percent), felt that independent restaurants have been impacted the most by not having enough staff to take orders, cook food, and handle deliveries – followed by major chains (36 percent) and mid-sized regional restaurants (14 percent). 57 percent of consumers aren’t confident tha

Customer Service 167

Customer Service Marketing Magazine 167

7 Shifts

JULY 8, 2023

Joe Kahn opened the first Condado Tacos in 2014, a stone's throw from the Ohio State University in Columbus, Ohio. And the driving principle behind it was to be the type of place he would work at forever given the opportunity. He joined us on The Pre-Shift Podcast, along with Chris Artinian, President and CEO of Condado Tacos. Kahn: "It was kind of a no-brainer.

Training 109

Training Server Communication Definition 109

eHotelier

JULY 13, 2023

It is time to focus on ways of developing leadership soft skills to inspire greater engagement, loyalty, productivity and enhance overall business performance.

246

246

Hotel Owner

JULY 12, 2023

The world of work can be a daunting place at the best of times and this can be especially heightened for disabled people. Research from Hilton found that nearly 90% of people with a learning disability have experienced difficulty finding a job. However, Hilton has made it its mission to help those with disabilities get into the hospitality industry by partnering with Down’s Syndrome Association’s WorkFit programme, and Aurora Foxes.

Training 105

Training 105

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

Modern Restaurant Management

JULY 11, 2023

QR codes have rapidly transformed the traditional restaurant landscape in recent years. Their contactless nature and ease of use earned them an excellent reputation, especially at the height of the COVID-19 pandemic. Customers could find menus online, earn rewards and pay their checks — all with a simple scan. And today, customers still appreciate that convenience.

Server 126

Server Information Pricing Marketing 126

Technology: Lodging Magazine

JULY 10, 2023

Technology both facilitates hotel operations and enhances the guest experience, but it is the latter area that has seen the most advancements coming out of the pandemic. The staffing shortage existed pre-pandemic, and so did software that automated operations to assist with that shortage. As INTELITY CEO Robert Stevenson observes, “While there has been a more recent uptick in the importance of staff-oriented software, the fundamental tools have been around for many years.

Magazine 103

Magazine 103

eHotelier

JULY 12, 2023

Here is a look at three of the most significant questions operators have about their data in the cloud and how they can take steps to curtail uncertainty.

243

243

Hotel Owner

JULY 12, 2023

Splendid hospitality group has announced the appointment of Kevin Bonello as executive head chef of five-star hotel The Grand, York. With a culinary background spanning over two decades, including as culinary director at Michelin-starred restaurant De Mondion, Bonello brings a wealth of expertise and innovation to The Grand’s culinary team. He will be working with Ahmed Abdalla, head chef of Legacy, the hotel’s Michelin favorited restaurant for February 2023, and Marc Williams, chef director of

Training 105

Training 105

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

EATER

JULY 11, 2023

Kristen Kish is joining Tom Colicchio and Gail Simmons for Top Chef Season 21, set in Wisconsin. | David Moir/Bravo via Getty Image It’s a full circle move for Kish, who won “Top Chef” Season 10 in 2013 When Padma Lakshmi announced last month that she was leaving Top Chef , Kristen Kish was considered a top contender to replace her. On Tuesday, Bravo made it official when they announced Kish will be the show’s new host beginning with Season 21, set in Wisconsin.

Presentation 101

Presentation 101

Hotel Business

JULY 14, 2023

Hyatt Hotels Corporation has revealed that Calistoga Motor Lodge and Spa, a retro-inspired property with 97 guestrooms and suites, has joined the JdV by Hyatt portfolio. Located at the head of the Silverado Trail in California’s wine country, the property is the first Independent Collection hotel in Napa Valley. Inspired by California’s wine region with design by New York-based design firm AvroKo, the property is a new take on the classic roadside motel experience, according to Hyatt.

Marketing 98

Marketing 98

eHotelier

JULY 10, 2023

From understanding the importance of guest segmentation to learning about guest lifetime value, let's delve into various aspects that will help you identify and nurture your most profitable guests.

203

203

Hotel Owner

JULY 12, 2023

UK-based independent serviced apartment and aparthotel provider, Your Apartment, has launched seven new serviced apartments in Shepherd’s Bush. Your Apartment – Shepherd’s Bush is the firm’s second location in London, but first in the Borough of Hammersmith and Fulham, following the successful launch of Your Apartment – Brixton at the end of 2021.

105

105

Advertisement

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

Industry Insights Lodging Magazine

JULY 14, 2023

ROCKVILLE, Maryland—Clarion Pointe, a midscale select-service brand founded in 2018 and franchised by Choice Hotels International, Inc., is continuing its expansion with 60 hotels open and more than 50 hotels in the pipeline. “Today’s savvy travelers seek affordable hotel accommodations with elevated essentials in just the right places—and Clarion Pointe delivers with contemporary design, on-demand technology, modern fitness essentials, and thoughtful food and beverage options,”

Magazine 98

Magazine 98

Hospitality Net

JULY 13, 2023

oday, Margaritaville, the global lifestyle brand, announced the debut of Margaritaville Resort Lake Tahoe, slated to open at the end of 2023. This will be the brand’s first lodging location in a ski destination and the only all-suite resort in the south Lake Tahoe basin. Nestled at the base of Tahoe’s famed Heavenly Mountain Resort in the Sierra Nevada Mountains, the 399-room Margaritaville Resort Lake Tahoe will be the ultimate year-round destination for those seeking a slice of paradise amidst

98

98

eHotelier

JULY 13, 2023

Dusit Thani Maldives, a luxury Thai-inspired resort on Mudhdhoo Island in Baa Atoll, has elevated its arrival experience by opening an exclusive seaplane lounge at the Trans Maldivian Airways (TMA) terminal at Velana International Airport in Malé.

130

130

Hotel Owner

JULY 12, 2023

Holiday park operator, Haven Holidays, has announced it is recruiting more than 1,500 new seasonal team members across 38 of its 41 holiday parks this summer. This recruitment drive follows an investment of over £170m across the company’s multiple parks in 2023, which has been driven by the continued growth in domestic tourism. Haven has seen over 40,000 more guests make bookings for the peak summer holiday season, compared with the same time last year.

Housekeeping 105

Housekeeping Training Book Marketing 105

Advertisement

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

Industry Insights Lodging Magazine

JULY 12, 2023

During a recent one-on-one interview with Wyndham Hotels president/CEO Geoff Ballotti, Cinnabon president Kat Cole shared her insights on operating a large franchise company emphasizing the importance of communication and working together with franchisees to find solutions that move the brand forward. The keynote session took place recently during The Hospitality Show in Las Vegas and was entitled “Innovation and Progress: How To Iterate, Adapt and Succeed Faster.

Communication 98

Communication Magazine Events 98

Hospitality Net

JULY 10, 2023

The US short term rental market has struggled to keep up with the rest of the world in 2023 according to half-year analysis by short term rental (STR) data specialist Key Data.

Marketing 98

Marketing 98

eHotelier

JULY 13, 2023

As part of its promise to preserve pristine natural environments and conserve resources, Anantara Desaru Coast Resort & Villas has expanded its CSR programme to further align it with the brand’s sustainability ethos. The new initiatives aim to protect the ecosystems, on both land and water, of Desaru Coast – a beautiful coastal area where a dense mangrove forest gives way to a handsome beach of golden sand.

130

130

Hotel Owner

JULY 12, 2023

Thorpe Estate, a landed estate and farm in Staffordshire has received new funding from Lloyds Bank for its plans to build eco-friendly guest accommodation. The estate has been provided with a £2m funding package to aid the conversion of an old Victorian redbrick farmhouse into accommodation with 21 en suite rooms. The accommodation, called Constantine House, will also include a bridal suite, a lounge, bar and dining area and is expected to attract 8,000 guests per year.

105

105

Advertisement

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.