Sat.Jun 03, 2023 - Fri.Jun 09, 2023

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Fentanyl in hotels: what you need to know to keep guests and staff safe

eHotelier

Life-threatening effects can occur within two minutes of use, so it crucial to identify the symptoms as quickly as possible and you must train hotel staff about this deadly drug.

Training 290
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What is Turnover Really Costing You?

Horizon Hospitality

written by Leigh Ann Teubert Director of Client Relations – Horizon Hospitality When a guest walks into your operation and sees the same reliable people, it increases their comfort and confidence that they will receive great service. They will keep coming back and confidently tell all their friends about their experience. So, when your hotel or restaurant sees a spike in turnover, what toll does it take on your bottom line?

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Best Promotion Strategy for Beach Resorts

Soft Inn

Promoting is crucial in this era to ensure your business gets the needed attention from the public. That's why you need a solid plan and strategy to promote your resort. A strong promotion strategy can help your resort in the long run.

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Revolutionizing Dining: The Future of AI in the Restaurant Industry

Modern Restaurant Management

When people think of the way AI is currently used in quick service restaurants – such as fast-food chains – they might think of AI-powered voice bots utilized at drive-thrus or AI tools to forecast inventory needs based on demand. AI-based technology can be an incredibly valuable resource for the restaurant industry when utilized properly.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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8 non-negotiables for a profitable hotel distribution strategy

eHotelier

With the rise of online travel sales and the influence of e-commerce and review sites, accommodation providers must adapt to the evolving distribution landscape. Here are the key elements that form the foundation of a successful hotel distribution strategy.

Book 264

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Student portrait - from army leadership to hospitality excellence

Hospitality Net

Emilien Dombele’s journey at EHL has exceeded his expectations with its international atmosphere and strong sense of community. With a diverse background and work experience in banking and the Swiss army, Emilien wanted to challenge himself and explore his passion for managing people. Emilien has formed deep connections with his fellow students, creating a vibrant student portrait that celebrates diversity and fosters personal growth.

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Managing Risk: Prevent Foodborne Illness, Protect Your Restaurant

Modern Restaurant Management

According to the Centers for Disease Control and Prevention (CDC) , an estimated 48 million Americans get sick each year from a foodborne illness. Of those, 128,000 are hospitalized and 3,000 die. The worst part is, this type of illness is largely preventable Restaurant owners and operators need to take active steps to prevent foodborne illness from coming out of their kitchens.

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Reimagining hospitality operations with reduced resources: CMMS to the rescue

eHotelier

Reimagining hospitality operations with reduced resources: CMMS to the rescue - Insights A robust Computer Maintenance Management System (CMMS) can be a lifesaver for any owner or management company with more than a few hotels.

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Next-Level Retention: First Hospitality Goes the Extra Mile for Employee Engagement

Lodging Magazine

LODGING was LIVE at the 2023 NYU International Hospitality Industry Investment Conference. Find our show coverage here. In an exclusive interview with LODGING at the 45th Annual NYU International Hospitality Industry Investment Conference, President and CEO of First Hospitality Group David Duncan discussed his company’s approach to the lingering labor shortage and the related challenges of attracting and retaining capable workers.

Magazine 111
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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Here Is the Full List of James Beard Awards 2023 Winners

EATER

A group of students from Kendall College as well as past Beard Award winners pose on the red carpet at the 2023 James Beard Awards. | Barry Brechiesen Congratulations to all the chef and restaurant winners At a red-carpet event tonight at the Lyric Opera in Chicago, the James Beard Awards honored restaurants and chefs in categories like best new restaurant, emerging chef, and regional best chef categories.

Events 111
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On World Food Safety Day, Here’s How Internet of Things Solutions Can Help

Modern Restaurant Management

In the food services industry, safety is paramount to protect customers, brand reputation, and, ultimately, profits. Food that is not stored or handled properly can result in serious, even deadly, illnesses. In fact, the World Health Organization reports that on average, 1,600,000 people get sick each day due to unsafe food. That’s why World Food Safety Day aims to promote food safety globally and celebrate the efforts being made to prevent foodborne illness.

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Closing the deal with Gen Zs

eHotelier

If you set-up your hotel’s offerings and tech stack properly, these avid travelers could be your sweet spot (revenue-wise) for the coming months and years.

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3 ‘Zero Trust’ Reasons Why Hotels Should Use Key Control

Lodging Magazine

Hotel security and operations managers review security protocols daily to keep the entire population of guests, staff, vendors, and contractors on hotel premises safe and secure. With so much liability at stake, many hotel security teams are amending existing security plans with a “Zero Trust” policy to drive down risk for potential security breaches.

Magazine 111
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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Hospitality Action appoints new chair

Hotel Owner

Hospitality Action has recently appointed Jonathan Raggett as the new chair of its trustee board, following the departure of William Baxter CBE. Under Baxter’s leadership, the charity has been a catalyst for change, especially with the creation of the Employee Assistance Programme a decade ago. The programme, which now protects 200,000 hospitality professionals and sets the standard in employee care for the sector, will be a lasting legacy even after his departure.

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Opening a Restaurant: Steps to Take and Common Pitfalls to Avoid

Modern Restaurant Management

Business owners must know the risks and potential pitfalls involved in setting up a new restaurant so their investment is protected. They have to adhere to a set of common guidelines to ensure their business hits the ground running. Conduct Market Research Market research helps you define your business purpose. It allows entrepreneurs to gauge customer sentiment, demand, and potential competitors’ business models.

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Expedia best practice guide for hoteliers

eHotelier

Expedia best practice guide for hoteliers - Insights - Insights In order to benefit from Expedia in the best possible way, you should consider some important aspects and set yourself up in the best possible way.

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Why Brands Need to Embrace Travel Advisors as the Real Travel Influencers

Travel Pulse Destinations

We as travel advisors educate the masses, problem solve and provide travelers with excellent service based on our connections within the industry.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Hard Rock Hotel & Casino Ottawa Celebrates Groundbreaking

Hospitality Net

Construction has officially started on Ottawa’s newest tourism and entertainment destination, the future Hard Rock Hotel & Casino Ottawa. A groundbreaking ceremony, with guests using Hard Rock’s legendary guitar-handled shovels, was held on June 6 at the Rideau Carleton Casino, Future Hard Rock where it will host the new state-of-the-art facility.

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The Royal Hotel on Isle of Wight brought to market

Hotel Owner

The Royal, a hotel located in Ventnor, Isle of Wight, has been brought to market for an undisclosed price after being independently owned and operated by William Bailey since 1994. Since 1994, the hotel has seen a “substantial” upgrade of its facilities and an expansion of its services on offer to guests, which Bailey states has significantly widened the venue’s customer base.

Marketing 105
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Marriott International announces plans to expand in affordable midscale segment with new extended stay lodging brand

eHotelier

Marriott International, Inc. announced today, in connection with the 2023 NYU International Hospitality Industry Investment Conference, its plans to further expand in the affordable midscale lodging segment, following its recent entry into the segment with City Express by Marriott in Latin America. Consistent with the company’s approach to meeting the needs of guests with regionally relevant lodging products for every stay purpose, Marriott is announcing its plans to launch a new brand, which ha

Pricing 242
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Rebel Hotel Company adds Miami Beach hotel to portfolio

Hotel Business

Rebel Hotel Company (RHC) has assumed management of The Meridian Hotel Miami Beach. Located in the South of Fifth neighborhood in Miami’s Art Deco district, the 73-room boutique property is the company’s first hotel in Miami Beach. “We have strong roots in South Florida, and we are excited to expand our presence into Miami Beach with a hotel that will benefit and utilize our industry-changing capabilities,” said Brian Sparacino, president/CEO, Rebel Hotel Company.

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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Marriott Announces Midscale Extended-Stay Brand Referred to as Project MidX Studios

Lodging Magazine

BETHESDA, Maryand—Marriott International, Inc. announced, in connection with the 2023 NYU International Hospitality Industry Investment Conference, its plans to expand in the affordable midscale lodging segment, following its recent entry with City Express by Marriott in Latin America. Consistent with the company’s approach to regionally relevant lodging products for every purpose, Marriott is announcing its plans to launch a new brand, which has not yet been named but is currently being referre

Magazine 105
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The Calcot Collection flagship unveils refurbished restaurant

Hotel Owner

The Calcot Collection has revealed that its flagship property Calcot and Spa Following has completed the next phase of its refurbishment with the unveiling of its new restaurant, The Brasserie, and day-to-night café lounge, The Hive. Serving breakfast, lunch, dinner, afternoon tea and Sunday lunch, The Brasserie overlooks the surrounding gardens and rewilded grounds beyond.

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Ecolab Acquires Deloitte’s Brand Operations Services, Strengthens EcoSure Business

Hospitality Net

Ecolab Inc., the world’s water, hygiene and infection prevention company that protects people and the resources vital to life, today announced the acquisition of the Brand Operations Services business from Deloitte.

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Will the commercial real estate bust be a boon for hoteliers?

Hotel Business

By Jeff Bzdawka It was inevitable. Even as we hope to see the pandemic in the rearview mirror, we are only just beginning to see its impact on society, business and future generations. One potential upheaval is looming in commercial real estate. Today hoteliers, asset managers and owners are tasked with navigating one of history’s most significant market shifts.

Marketing 105
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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.